Recalls & Defects For 2017 Ford Transit Connect

Recalls & Defects

Report Receipt Date: 06/10/2022
NHTSA Campaign: 22v413000

Summary
Ford motor company (ford) is recalling certain 2013-2019 escape, 2013-2018 c-max, 2013-2016 fusion, 2013-2021 transit connect, and 2015-2018 edge vehicles. the bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. additionally, the vehicle may roll after the driver selects the 'park' position. either scenario increases the risk of a crash or injury.

Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. interim owner notification letters, informing owners of the safety risk, were mailed july 1, 2022. remedy parts are expected to be available in 4th quarter 2022. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 22s43.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

Report Receipt Date: 05/24/2021
NHTSA Campaign: 21v376000

Summary
Ford motor company (ford) is recalling certain 2013-2021 transit connect vehicles equipped with 2.5l engines. the bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. additionally, the vehicle may roll after the driver selects the 'park' position. either scenario increases the risk of a crash or injury.

Remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. owner notification letters were mailed on june 29, 2021. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 21s24.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 05/08/2020
NHTSA Campaign: 20v260000

Summary
Ford motor company (ford) is recalling certain model year 2014-2017 transit connect vehicles equipped with a panoramic fixed-glass vista roof. an improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Consequence
If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Remedy
Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. ford issued owners an interim notification on may 26, 2020. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20s22.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 05/27/2020
NHTSA Campaign: 20v305000

Summary
Ford motor company (ford) is recalling certain 2016-2017 transit connect vehicles. the front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

Consequence
In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.

Remedy
Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. this recall began august 7, 2020. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20s25.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 08/11/2021
NHTSA Campaign: 21v631000

Summary
Ford motor company (ford) is recalling certain 2015-2020 transit vehicles. an incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Consequence
Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.

Remedy
Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. interim owner notification letters were mailed on september 24, 2021. owner notification letters were mailed on march 14, 2022. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 21s39.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.

Report Receipt Date: 04/03/2019
NHTSA Campaign: 19v271000

Summary
Mobility specialists, inc. (mobility specialists) is recalling certain 2014-2017 ford e-150 and transit vans modified to be equipped with ricon s-series and k-series wheel chair lifts. the wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy
Mobility specialists, working with ricon, has notified the owners. ricon will provide instructions and materials for replacing defective parts. owners may contact ricon customer service at 1-800-322-2884.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 04/18/2019
NHTSA Campaign: 19v313000

Summary
Mobility transportation services (mobilitytrans) is recalling certain 2014-2018 ford transit and ram promaster vehicles and 2014-2015 ford econoline vehicles modified to be equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
Mobilitytrans will notify owners and freedman seating dealers will inspect and repair the foldaway seat, free of charge. the recall began may 19, 2019. owners may contact mobility transportation services customer service at 1-734-453-6452.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 04/29/2019
NHTSA Campaign: 19v333000

Summary
New england wheels (new england) is recalling certain 2014-2018 ford transit and 2014-2019 ram promaster 2500 and 3500 vehicles modified to be equipped with freedman go-es foldaway seats. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. the recall began may 27, 2019. owners may contact freedman customer service at 1-800-443-4540 or new england at 1-800-886-9247.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 03/22/2019
NHTSA Campaign: 19v229000

Summary
Transitworks is recalling certain 2015-2018 ford transit, 2018 ford transit connect, and 2016 dodge ram promaster vehicles modified to be equipped with freedman seating go-es seats. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
Transitworks has notified owners and instructed them to contact freedman seats for a repair kit. the recall began december 19, 2019. owners may contact freedman seating customer service at 1-800-443-4540 or transitworks customer service at 1-855-337-9543.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 02/21/2019
NHTSA Campaign: 19v103000

Summary
Xl hybrids, inc (xl) is recalling certain 2015-2018 ford transit vehicles modified to be equipped with xl's electric hybrid system. the cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

Consequence
If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. the detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.

Remedy
Xl will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. the recall began april 15, 2019. owners may contact xl hybrid's customer service at 1-833-953-5338.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 03/18/2019
NHTSA Campaign: 19v205000

Summary
Quality van sales, inc. (quality van) is recalling certain 2015-2018 ford transit and e-350 vehicles modified to be equipped with freedman go-es foldaway seat back cushions. the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems."

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
Quality van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. the recall began march 21, 2019. owners may contact quality van customer service at 1-800-408-8550.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.please provide the following information:

Report Receipt Date: 03/26/2019
NHTSA Campaign: 19v238000

Summary
Vantage mobility international, llc (vantage) is recalling certain 2015-2018 ford transit van, mercedes-benz sprinter, and 2007 ford f-250-based shuttle vehicles equipped with freedman go-3s foldaway seats. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
Vantage has notified owners, instructing them to contact freedman for a repair kit, free of charge. the recall began march 25, 2019. owners may contact freedman customer service at 1-800-443-4540.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 04/26/2019
NHTSA Campaign: 19v329000

Summary
Fenton mobility products, inc. (fenton mobility) is recalling certain 2015-2018 ford transit vehicles modified to be equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
Fenton mobility will notify owners, and a fenton mobility technician will repair the foldaway seats, free of charge. the recall is expected to begin in june 2019. owners may contact fenton mobility customer service at 1-716-484-7014.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 03/06/2019
NHTSA Campaign: 19v183000

Summary
Fenton mobility products, inc. (fenton) is recalling certain 2015-2017 ford transit passenger vans modified to be equipped with ricon s & k titanium wheelchair lifts. the wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 403, "platform lift systems."

Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy
Fenton will notify owners, and a service technician will install ricon recall parts kit ri61396, free of charge. the recall began april 24, 2019. owners may contact fenton mobility customer service at 1-716-484-7014. fenton's number for this recall is ri61396.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 03/01/2019
NHTSA Campaign: 19v332000

Summary
Prime-time specialty vehicles (prime-time) is recalling certain 2016-2018 ram promaster and ford transit vehicles modified to be equipped with freedman go-es foldaway seats. when the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
Prime-time specialty vehicles has notified owners, and freedman dealers have inspected and repaired the foldaway seats, free of charge. the recall began november 16, 2018. owners may contact freedman customer service at 1-800-443-4540 or prime-time specialty vehicles at 1-574-293-9191.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 03/28/2019
NHTSA Campaign: 19v247000

Summary
Cabot coach builders, inc. dba royale limousine (royale) is recalling certain 2015-2018 ford transit-based mini-coaches equipped with freedman go-es foldaway seats recalled under 18e-076. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
Royale will notify owners and dealers will inspect and repair the seat. the recall began june 6, 2019. owners may contact royale customer service at 1-800-544-5587.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 10/25/2019
NHTSA Campaign: 19v767000

Summary
Ford motor company (ford) is recalling certain 2015-2017 transit vehicles. this recall includes all full-size transit vehicles previously recalled under 17v-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase chassis cab and cut-away bodies models. the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Consequence
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'park' but the parking brake is not applied. these scenarios may increase the risk of a crash or injury.

Remedy
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. the final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. these repairs will be made free of charge. owner notification letters were mailed on april 1, 2020. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 19s38. note: this recall supersedes recall number 17v-408.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 04/30/2018
NHTSA Campaign: 18v275000

Summary
Ford motor company (ford) is recalling certain 2015-2017 ford transit vehicles, equipped with a trailer tow module. water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

Consequence
An electrical short can increase the risk of a fire. turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

Remedy
Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. owners may contact ford customer service at 1-866-436-7332. note: this is an expansion of recall 17v-668 (ford recall 17s34). ford's number for this recall expansion is 17s34-s1.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 06/26/2017
NHTSA Campaign: 17v408000

Summary
Ford motor company (ford) is recalling all 2015-2017 transit vehicles except 156" and 178" wheelbase chassis cab and cut-away bodies. in the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Consequence
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'park' but the parking brake is not applied. these scenarios may increase the risk of a crash.

Remedy
Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. a final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. these repairs will be made free of charge. interim notifications informing owners of the safety risk were mailed july 21, 2017. owners will receive a second notice when remedy parts become available. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17s15.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 11/06/2018
NHTSA Campaign: 18v782000

Summary
National van builders, inc. (national van) is recalling certain 2015-2018 ford transit vehicles equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems."

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy
National van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. the recall began november 26, 2018. owners may contact national van customer service at 1-508-222-2272.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Report Receipt Date: 10/23/2017
NHTSA Campaign: 17v668000

Summary
Ford motor company (ford) is recalling certain 2015-2017 ford transit vehicles, equipped with a trailer tow module. water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

Consequence
An electrical short can increase the risk of a fire. turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

Remedy
Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. the recall began on february 9, 2018. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17s34.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Please call the National Highway Traffic and Safety Administration Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236) to report safety defects or to obtain information on cars, trucks, child seats, and highway or traffic safety. We do not review, validate, or edit the information provided by the NHTSA.