The 2020 Chrysler Pacifica Hybrid is a minivan that debuted for the 2017 model year, offering a plug-in hybrid powertrain as standard. Available in trims like Touring, Touring L, and Limited, it typically ranged from the mid-$40,000s to over $50,000 when new. Its popularity stems from being the only plug-in hybrid minivan on the market, offering significant fuel savings and electric-only driving capability, appealing to eco-conscious families seeking practicality and efficiency.
The Good
The 2020 Pacifica Hybrid excels in efficiency with its PHEV system, offering substantial fuel cost savings and a smooth, quiet ride. Its spacious and comfortable interior provides a sanctuary for families, while its distinctive styling sets it apart from traditional minivans. The advanced tech and safety features offer peace of mind, making it a practical and emotionally satisfying choice.
The Bad
Owners should be aware of potential issues with the hybrid system, including battery degradation over time and occasional software glitches. Some users have reported a somewhat firm ride compared to competitors, and the infotainment system, while feature-rich, can sometimes be slow to respond.
2020 Chrysler Pacifica Hybrid: Quick Overview
- Engine Options: The 2020 Chrysler Pacifica Hybrid features a 3.6L V6 gasoline engine paired with two electric motors, forming its plug-in hybrid powertrain.
- Horsepower: The combined system output is 260 horsepower.
- Fuel Economy:
- EPA estimated MPGe (combined): 82 MPGe (electric + gasoline)
- EPA estimated MPG (combined): 32 MPG (gasoline only)
- Electric-only range: Approximately 32 miles. - 0-60 Times: While official figures vary, most tests place the 0-60 mph time for the Pacifica Hybrid in the range of 7.5 to 8.0 seconds.
- Towing Capacity: The Pacifica Hybrid is not designed for towing. It has a maximum towing capacity of 0 pounds.
- Trim-Level Features:
Touring: Includes 8-passenger seating, Stow 'n Go second-row seating (in non-hybrid models, hybrid has fixed second-row), 8.4-inch touchscreen Uconnect system, Apple CarPlay, Android Auto, blind-spot monitoring, rear cross-traffic alert, keyless entry and ignition.
Touring L: Adds leather-trimmed seats, heated front seats, power liftgate, a larger 7-inch instrument cluster display, and LED fog lamps.
Limited: Further enhances with premium leather upholstery, ventilated front seats, panoramic sunroof, navigation, driver convenience group (including adaptive cruise control, forward collision warning, lane departure warning, parking assist), and a 13-speaker Alpine audio system.
2020 Chrysler Pacifica Hybrid Specifications
Vehicle Information
| Year | 2020 |
| Make | Chrysler |
| Model | Pacifica Hybrid |
| Trim | - |
| Style | Front-Wheel Drive |
| Type | Minivan |
| Category | Cargo Van |
Manufacturing Details
| Made In | Canada |
| Manufacturing City | WINDSOR |
Dimensions
| Doors | 4-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | - |
| Overall Height | 177.55 cm |
| Overall Length | 517.65 cm |
| Overall Width | 202.18 cm |
| Wheelbase Length | 308.86 cm |
| Standard Seating | 7 |
Engine & Performance
| Engine | 3.6-L V-6 |
| Engine Size | 3.6L |
| Engine Cylinders | 6 |
| Transmission | 1-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 1-Speed |
| Drivetrain | Front-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $45,745 USD |
| Invoice Price | $45,686 USD |
| Delivery Charges | $1,495 USD |
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What Problems Does the 2020 Chrysler Pacifica Hybrid Have?
The 2020 Chrysler Pacifica Hybrid, while generally well-regarded, has had some reported issues that potential buyers should be aware of. One of the more common concerns revolves around the hybrid system's battery and electrical components. Some owners have reported issues with the battery not holding a full charge or experiencing a reduced electric-only range over time, particularly in colder climates. Software glitches within the Uconnect infotainment system have also been noted, sometimes leading to unresponsiveness or freezing.
Other reported problems include transmission issues, though these are less frequent than with the gasoline-only Pacifica models. Some drivers have also experienced problems with the power sliding doors, experiencing them failing to open or close properly. The regenerative braking system can also feel a bit abrupt or unnatural to some drivers, requiring an adjustment period.
Regarding recalls, the 2020 Pacifica Hybrid has been subject to several, often related to safety systems. These have included issues with the airbag system, potential problems with the rear-view camera, and, notably, recalls concerning the hybrid powertrain itself, such as potential battery issues or problems with the charging system. It's crucial for buyers to check for any outstanding recalls on a specific vehicle and ensure they have been addressed.
Long-term reliability for hybrid systems can be a concern for any vehicle, and the Pacifica Hybrid is no exception. While the powertrain is designed to be durable, the complexity of the hybrid components means that repairs can be more expensive than for a conventional vehicle. Owners who meticulously follow the recommended maintenance schedule, including regular software updates and checks of the hybrid system, tend to experience fewer issues.
Other reported problems include transmission issues, though these are less frequent than with the gasoline-only Pacifica models. Some drivers have also experienced problems with the power sliding doors, experiencing them failing to open or close properly. The regenerative braking system can also feel a bit abrupt or unnatural to some drivers, requiring an adjustment period.
Regarding recalls, the 2020 Pacifica Hybrid has been subject to several, often related to safety systems. These have included issues with the airbag system, potential problems with the rear-view camera, and, notably, recalls concerning the hybrid powertrain itself, such as potential battery issues or problems with the charging system. It's crucial for buyers to check for any outstanding recalls on a specific vehicle and ensure they have been addressed.
Long-term reliability for hybrid systems can be a concern for any vehicle, and the Pacifica Hybrid is no exception. While the powertrain is designed to be durable, the complexity of the hybrid components means that repairs can be more expensive than for a conventional vehicle. Owners who meticulously follow the recommended maintenance schedule, including regular software updates and checks of the hybrid system, tend to experience fewer issues.
How long will the 2020 Chrysler Pacifica Hybrid last?
Based on owner data and typical usage for a family vehicle, the 2020 Chrysler Pacifica Hybrid can reasonably be expected to last between 150,000 to 200,000 miles, or potentially more, with diligent maintenance. The longevity of the hybrid battery pack is a key factor; while designed for many years of service, its capacity may diminish after 8-10 years or around 100,000-150,000 miles, which could impact electric-only range. The gasoline engine and other mechanical components are generally robust, but consistent oil changes, fluid checks, and attention to any warning lights are crucial. Weaknesses over time might include the aforementioned battery degradation and potential for more complex, costly repairs to the hybrid system compared to a non-hybrid vehicle.
What Technology & Safety Features are Included?
The 2020 Chrysler Pacifica Hybrid is well-equipped with a suite of modern technology, entertainment, driver-assistance, and safety features designed for family convenience and security. Standard on all trims is the Uconnect 4 system, featuring an 8.4-inch touchscreen with Apple CarPlay and Android Auto integration, allowing seamless smartphone connectivity. Higher trims, like the Limited, can offer an upgraded system with navigation and a larger display.
Driver-assistance and safety features are a strong point. Standard across the board are a rearview camera, blind-spot monitoring, and rear cross-traffic alert, providing essential awareness. Optional packages and higher trims can add a wealth of advanced systems, including adaptive cruise control with stop and go, forward collision warning with active braking, lane departure warning with lane keep assist, and parallel and perpendicular park assist. These systems work together to enhance safety and reduce driver fatigue, especially on long journeys.
Entertainment features include a standard 6-speaker audio system, with optional upgrades to a 13-speaker Alpine system or even a rear-seat entertainment system with dual screens, perfect for keeping younger passengers occupied.
In terms of safety, the 2020 Pacifica Hybrid has earned strong crash-test ratings. The National Highway Traffic Safety Administration (NHTSA) awarded it an overall 5-star safety rating. The Insurance Institute for Highway Safety (IIHS) also recognized its safety performance, giving it top ratings in most crashworthiness tests, including good ratings in the small overlap front, moderate overlap front, side, roof strength, and head restraint tests. Certain optional driver-assistance systems also contribute to its safety credentials by helping to prevent accidents.
Driver-assistance and safety features are a strong point. Standard across the board are a rearview camera, blind-spot monitoring, and rear cross-traffic alert, providing essential awareness. Optional packages and higher trims can add a wealth of advanced systems, including adaptive cruise control with stop and go, forward collision warning with active braking, lane departure warning with lane keep assist, and parallel and perpendicular park assist. These systems work together to enhance safety and reduce driver fatigue, especially on long journeys.
Entertainment features include a standard 6-speaker audio system, with optional upgrades to a 13-speaker Alpine system or even a rear-seat entertainment system with dual screens, perfect for keeping younger passengers occupied.
In terms of safety, the 2020 Pacifica Hybrid has earned strong crash-test ratings. The National Highway Traffic Safety Administration (NHTSA) awarded it an overall 5-star safety rating. The Insurance Institute for Highway Safety (IIHS) also recognized its safety performance, giving it top ratings in most crashworthiness tests, including good ratings in the small overlap front, moderate overlap front, side, roof strength, and head restraint tests. Certain optional driver-assistance systems also contribute to its safety credentials by helping to prevent accidents.
What Colors Options are Available?
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2020 Chrysler Pacifica Hybrid Prices and Market Value
When new, the 2020 Chrysler Pacifica Hybrid had a Manufacturer's Suggested Retail Price (MSRP) that typically started in the mid-$40,000s for the Touring trim and could climb to over $50,000 for the Limited trim, before any potential federal tax credits for plug-in hybrids.
Currently, on the used market, 2020 Pacifica Hybrid models can be found ranging from approximately $25,000 to $35,000, depending heavily on mileage, condition, and trim level.
The Pacifica Hybrid experiences a moderate depreciation curve, typical for minivans. Factors affecting its resale value include its unique plug-in hybrid powertrain, which appeals to a specific buyer base seeking fuel efficiency. However, as the vehicle ages, the diminishing capacity of the hybrid battery can also be a factor. High mileage, wear and tear, and the availability of newer hybrid or electric models will also influence its long-term value retention.
Currently, on the used market, 2020 Pacifica Hybrid models can be found ranging from approximately $25,000 to $35,000, depending heavily on mileage, condition, and trim level.
The Pacifica Hybrid experiences a moderate depreciation curve, typical for minivans. Factors affecting its resale value include its unique plug-in hybrid powertrain, which appeals to a specific buyer base seeking fuel efficiency. However, as the vehicle ages, the diminishing capacity of the hybrid battery can also be a factor. High mileage, wear and tear, and the availability of newer hybrid or electric models will also influence its long-term value retention.
2020 Chrysler Pacifica Hybrid Cost of Ownership
The 2020 Chrysler Pacifica Hybrid presents a mixed bag for ownership costs. Insurance premiums can be slightly higher than a comparable gasoline-only minivan due to the advanced hybrid technology. Fuel costs are where it shines; utilizing its electric range significantly reduces gasoline consumption, making it very economical to run, especially if charged regularly. Maintenance costs are generally in line with other minivans for routine services, but repairs to the hybrid system can be more expensive. Overall, while initial purchase price and potential future hybrid component repairs might be higher, the substantial fuel savings often make the 2020 Pacifica Hybrid an economical choice for long-term ownership, particularly for those with predictable charging access.
2020 Chrysler Pacifica Hybrid Fuel Efficiency
Fuel Type
Hybrid
Fuel Capacity
10.9 liters
City Mileage
1.15 km/l
Highway Mileage
1.32 km/l
2020 Chrysler Pacifica Hybrid Safety Rating
NHTSA
2020 Chrysler Pacifica Hybrid Warranty
Basic
Original warranty
36 months / 36,000 miles
Estimated remaining
Expired
Powertrain
Original warranty
60 months / 60,000 miles
Estimated remaining
Expired
Rust
Original warranty
60 months / 100,000 miles
Estimated remaining
Expired
2020 Chrysler Pacifica Hybrid Insurance
Insurance for a 2020 Chrysler Pacifica Hybrid is moderately priced, reflecting its status as a Minivan with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Chrysler Pacifica Hybrid Compare to Other Minivan?
The 2020 Chrysler Pacifica Hybrid primarily competes in the minivan segment against established players like the Toyota Sienna, Honda Odyssey, and Kia Sedona (now Carnival).
Performance: The Pacifica Hybrid's standout feature is its plug-in hybrid powertrain, offering an electric-only range of about 32 miles, which none of its direct gasoline-only rivals could match in 2020. This provides superior fuel efficiency and a quieter, smoother driving experience in electric mode. In terms of raw acceleration, it's competitive, though perhaps not as zippy as some gasoline counterparts.
Features: Chrysler packed the Pacifica Hybrid with a comprehensive set of features, including a large touchscreen Uconnect system, ample USB ports, and available rear-seat entertainment. Its Stow 'n Go seating is a class-exclusive for cargo flexibility (though this is on the non-hybrid version; the hybrid has fixed second-row seats). Competitors like the Odyssey and Sienna also offer ample features and clever storage solutions.
Reliability: Historically, Japanese automakers like Toyota and Honda have a stronger reputation for long-term reliability than Chrysler. While the Pacifica Hybrid has improved over the years, some owners report more frequent, though often minor, issues compared to the bulletproof nature of a Sienna or Odyssey. The complexity of the hybrid system can also introduce potential long-term concerns not present in gasoline-only models.
Price: The Pacifica Hybrid typically commanded a premium price when new due to its advanced powertrain. Used prices reflect this, often sitting higher than equivalent gasoline-only minivans from the same year.
Alternatives:
- Similar: For those prioritizing fuel efficiency and willing to spend more, the Pacifica Hybrid remains unique. If EV range isn't a primary concern, the Toyota Sienna (especially newer hybrid-only models) offers excellent reliability and efficiency. The Honda Odyssey is often praised for its driving dynamics and interior practicality.
- Potentially Better: For buyers seeking unparalleled reliability and lower long-term running costs without the need for plug-in charging, a well-maintained Honda Odyssey or Toyota Sienna might be a safer bet, albeit without the electric-only capability.
Performance: The Pacifica Hybrid's standout feature is its plug-in hybrid powertrain, offering an electric-only range of about 32 miles, which none of its direct gasoline-only rivals could match in 2020. This provides superior fuel efficiency and a quieter, smoother driving experience in electric mode. In terms of raw acceleration, it's competitive, though perhaps not as zippy as some gasoline counterparts.
Features: Chrysler packed the Pacifica Hybrid with a comprehensive set of features, including a large touchscreen Uconnect system, ample USB ports, and available rear-seat entertainment. Its Stow 'n Go seating is a class-exclusive for cargo flexibility (though this is on the non-hybrid version; the hybrid has fixed second-row seats). Competitors like the Odyssey and Sienna also offer ample features and clever storage solutions.
Reliability: Historically, Japanese automakers like Toyota and Honda have a stronger reputation for long-term reliability than Chrysler. While the Pacifica Hybrid has improved over the years, some owners report more frequent, though often minor, issues compared to the bulletproof nature of a Sienna or Odyssey. The complexity of the hybrid system can also introduce potential long-term concerns not present in gasoline-only models.
Price: The Pacifica Hybrid typically commanded a premium price when new due to its advanced powertrain. Used prices reflect this, often sitting higher than equivalent gasoline-only minivans from the same year.
Alternatives:
- Similar: For those prioritizing fuel efficiency and willing to spend more, the Pacifica Hybrid remains unique. If EV range isn't a primary concern, the Toyota Sienna (especially newer hybrid-only models) offers excellent reliability and efficiency. The Honda Odyssey is often praised for its driving dynamics and interior practicality.
- Potentially Better: For buyers seeking unparalleled reliability and lower long-term running costs without the need for plug-in charging, a well-maintained Honda Odyssey or Toyota Sienna might be a safer bet, albeit without the electric-only capability.
Final Verdict: Is the 2020 Chrysler Pacifica Hybrid a Good Minivan?
The 2020 Chrysler Pacifica Hybrid is ideal for families who prioritize fuel efficiency and want to reduce their carbon footprint without sacrificing minivan practicality. It's particularly well-suited for those with a daily commute within its electric-only range and access to home charging, allowing for significant savings on gas.
It is worth buying, especially on the used market, where it offers compelling value for its unique capabilities. Buyers should be aware of potential hybrid system complexities and ensure they are comfortable with slightly higher maintenance costs compared to non-hybrid vehicles.
When buying used, it's crucial to find a model with a well-documented maintenance history and to have the hybrid system inspected. Higher trims like the Touring L or Limited offer more luxury and convenience features, enhancing the ownership experience. For those who can leverage its PHEV system effectively, it remains a strong contender for eco-conscious families seeking a versatile and efficient people-mover.
It is worth buying, especially on the used market, where it offers compelling value for its unique capabilities. Buyers should be aware of potential hybrid system complexities and ensure they are comfortable with slightly higher maintenance costs compared to non-hybrid vehicles.
When buying used, it's crucial to find a model with a well-documented maintenance history and to have the hybrid system inspected. Higher trims like the Touring L or Limited offer more luxury and convenience features, enhancing the ownership experience. For those who can leverage its PHEV system effectively, it remains a strong contender for eco-conscious families seeking a versatile and efficient people-mover.
Eugene S
Eugene is an automotive enthusiast with over 15 years of experience in the used car market. As a writer at VINCheck.info, he brings deep industry insight and a passion for cars, helping readers make smart, informed decisions. Eugene has written hundreds of used car reviews and is known for breaking down complex automotive topics into clear, actionable advice. Over the years, he has driven and worked on a wide range of vehicles—starting with tuning street cars in his early days and eventually focusing on performance upgrades and reliability improvements. Today, he specializes in evaluating used vehicles through the lens of real-world ownership and enthusiast needs. A longtime fan of Porsche, Eugene especially appreciates vehicles that blend durability with driving enjoyment.