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2020 Hino XJC720 Overview, Reviews, Ratings & Specs

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Jovan | January 27, 2026
The 2020 Hino XJC720 is a versatile commercial vehicle, often found in chassis cab configurations, designed for a multitude of vocational uses. Primarily known for its robust build and operational efficiency, it caters to businesses requiring dependable transportation solutions. While specific trims and exact pricing vary widely based on upfitting and market, its popularity stems from its reputation for durability and its adaptable platform, making it a go-to for fleet operators and small businesses alike looking for a workhorse.
The Good

The 2020 Hino XJC720 boasts exceptional reliability and robust performance, ensuring peace of mind and operational continuity. Its practical design prioritizes driver comfort for long hauls, while its fuel efficiency offers significant cost savings, appealing to both the pragmatic business owner and the driver who values a smooth, dependable workday.

The Bad

Potential owners of the 2020 Hino XJC720 should be aware that its focus on utility means a less refined interior compared to consumer vehicles. Some users report a moderately firm ride, and while generally reliable, specific component wear can occur with heavy use, necessitating diligent maintenance.

2020 Hino XJC720: Quick Overview

  • Engine Options: The 2020 Hino XJC720 is typically equipped with Hino's robust diesel engines. Common options include the J05E-TP, a 5.1-liter inline 4-cylinder turbocharged diesel engine.
  • Horsepower: Depending on the specific configuration and market, horsepower ratings for the J05E-TP engine generally range from approximately 160 to 215 horsepower.
  • Torque: Torque figures are also significant for commercial applications, with this engine typically producing between 380 to 440 lb-ft of torque, crucial for hauling and towing.
  • Fuel Economy: Fuel economy for commercial vehicles like the XJC720 is highly dependent on load, driving conditions, and the specific upfit. However, Hino diesel engines are known for their efficiency, often achieving in the range of 10-15 miles per gallon (MPG) under typical operating conditions.
  • 0-60 Times: 0-60 mph times are not a primary metric for this class of vehicle and are generally not published or relevant to its intended use. Its focus is on consistent power delivery rather than rapid acceleration.
  • Towing Capacity: Towing capacity varies significantly based on the chassis configuration, wheelbase, rear axle ratio, and any factory-installed towing packages. It is designed for commercial towing needs, with capacities often ranging from 5,000 lbs to over 10,000 lbs when properly equipped and within Gross Combined Weight Rating (GCWR) limits.
  • Trim-Level Features: As a chassis cab, the XJC720 doesn't have traditional trim levels like passenger vehicles. Features are determined by the vocational body installed (e.g., box truck, flatbed, service body, dump body). Standard features on the base chassis usually include power steering, power brakes, air conditioning, a basic infotainment system (radio, Bluetooth), and essential safety features. Optional features can include upgraded suspension, different axle ratios, and advanced telematics.

2020 Hino XJC720 Specifications

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Vehicle History Report

What Problems Does the 2020 Hino XJC720 Have?

The 2020 Hino XJC720, like many commercial vehicles, is generally known for its robust engineering and long-term reliability when properly maintained. However, there are some areas that owners and operators have reported over time. One frequently cited area, common across many diesel engines, can be related to the Diesel Particulate Filter (DPF) system, especially if the vehicle is used primarily for short-haul, stop-and-go driving, which can lead to regeneration issues or clogging. This is often exacerbated by improper maintenance or neglecting regeneration cycles. Another area sometimes mentioned is the potential for wear on certain drivetrain components, such as the clutch (on manual transmission models, though automatics are common) or U-joints, particularly under heavy load or frequent stop-start operation. Electrical gremlins, while not widespread, can occasionally manifest as minor sensor issues or warning lights, often resolvable with diagnostic scans. Regarding recalls, for the 2020 model year, specific recalls would need to be checked against the National Highway Traffic Safety Administration (NHTSA) database using the vehicle's VIN. However, common recall types for commercial trucks can include issues with braking systems, steering components, or potential defects in exhaust or fuel systems. Long-term reliability is heavily contingent on adherence to Hino's recommended maintenance schedule, which typically involves regular oil changes, filter replacements, and inspections. Vehicles used in demanding vocational applications (e.g., construction, delivery with frequent stops) may experience faster wear on components than those used for highway cruising. It is always advisable to consult Hino's official service bulletins and owner's manual for the most accurate and model-year-specific information on known issues and recommended maintenance practices.

How long will the 2020 Hino XJC720 last?

The 2020 Hino XJC720 is built for longevity, with many owners reporting reliable service well beyond 200,000 miles, and some exceeding 300,000 miles with diligent maintenance. Its long-term durability is a strong suit, largely thanks to its heavy-duty chassis and powertrain designed for commercial use. Weaknesses over time, however, can emerge in areas subjected to constant stress. For instance, transmission components and suspension systems might require attention sooner if the vehicle is consistently overloaded or operates in harsh environments. Regular fluid changes, filter replacements, and proactive inspections are key to maximizing its service life. Neglecting maintenance, especially on the engine and emissions systems, is the primary factor that can shorten its operational lifespan.

What Technology & Safety Features are Included?

The 2020 Hino XJC720 prioritizes functionality and driver support over extensive luxury tech, aligning with its commercial purpose. Standard tech features typically include a digital multi-information display for crucial vehicle data, an AM/FM radio with Bluetooth connectivity, and USB ports for device charging. While not a focus, some models may offer an optional infotainment system with a larger touchscreen interface, enabling navigation and enhanced audio capabilities. Driver-assistance features are generally more focused on operational safety rather than the advanced systems found in passenger cars. This can include features like ABS (Anti-lock Braking System) and potentially optional rearview cameras, which are invaluable for maneuvering in tight spaces or during loading/unloading. Advanced driver-assistance systems (ADAS) like lane departure warning or adaptive cruise control are less common on this model year and in this segment, though specific vocational upfits or specialized orders might include some advanced safety options.

Safety is paramount, and the XJC720 is constructed with a robust frame and safety-conscious cabin design. It typically comes equipped with essential safety features such as airbags for the driver and front passenger, seatbelt pretensioners, and side-impact door beams. Visibility is generally good due to the truck's upright design and large windows.

Regarding crash-test ratings, commercial vehicles like the Hino XJC720 are not typically subjected to the same standardized passenger car crash tests conducted by organizations like the IIHS or NHTSA. Instead, their safety is often assessed through internal manufacturer testing, compliance with federal motor vehicle safety standards (FMVSS), and specific vocational body certifications. The focus is on structural integrity and occupant protection under commercial load and operating conditions. Buyers should consult specific vehicle documentation or inquire with Hino for any available safety compliance data pertinent to their intended application.

What Colors Options are Available?

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2020 Hino XJC720 Prices and Market Value

When new, the 2020 Hino XJC720's price was highly variable, starting from around $50,000-$60,000 for a basic chassis cab and escalating significantly based on engine choice, wheelbase, and the cost of the vocational body installed. Current used market prices for a 2020 Hino XJC720 can range from approximately $30,000 to $55,000 or more, again depending heavily on mileage, condition, the type and quality of the body, and market demand. Depreciation is generally moderate for commercial vehicles of this type, especially those with a strong reputation for reliability. Factors affecting resale value include the vehicle's maintenance history, the remaining lifespan of the tires and powertrain, the condition of the bodywork, and whether it has been used in demanding applications that could accelerate wear and tear.

2020 Hino XJC720 Cost of Ownership

Owning a 2020 Hino XJC720 involves costs typical of a commercial diesel vehicle. Insurance premiums will be higher than for a passenger car due to its commercial use and value. Fuel costs, while benefiting from diesel efficiency, depend heavily on mileage and fuel prices. Maintenance is crucial and requires adherence to a schedule, with costs for oil changes, filters, and inspections being regular. Repairs, especially for specialized commercial components or after extensive use, can be costly. Overall, while the initial purchase price and ongoing operational costs can be significant, the XJC720 is generally considered economical to own relative to its work capabilities due to its durability and operational efficiency, provided it is well-maintained.

2020 Hino XJC720 Fuel Efficiency

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2020 Hino XJC720 Insurance

Insurance for a 2020 Hino XJC720 is moderately priced, reflecting its status as a Vehicle with strong safety ratings and
reasonable repair costs.

How Does the 2020 Hino XJC720 Compare to Other Vehicle?

The 2020 Hino XJC720 operates in a competitive segment of the commercial truck market, facing strong contenders such as the Isuzu N-Series, Freightliner M2, and Hino's own FE series. In terms of performance, the XJC720 typically offers reliable diesel power suitable for its class, often matching or slightly trailing competitors like the Freightliner M2 in raw horsepower and torque ratings depending on specific engine configurations. The Isuzu N-Series is known for its nimble handling and often boasts slightly better fuel efficiency in lighter duty applications.

When it comes to features, the XJC720, like its rivals, focuses on practicality. Most will offer basic comfort and connectivity, with advanced tech and driver aids being optional or dependent on vocational upfits. Competitors like Freightliner might offer a wider range of optional advanced safety systems.

Reliability is where Hino trucks, including the XJC720, often shine. They have a strong reputation for durability and longevity, which is a key selling point for fleet operators. Isuzu also has an excellent track record for reliability. Freightliner, while robust, can sometimes have more varied reliability reports depending on the specific model and powertrain.

Price-wise, the XJC720 is generally positioned competitively, offering good value for its build quality and dependability. Isuzu N-Series can sometimes be priced slightly higher for comparable configurations. Freightliner M2 models can vary widely in price, often offering more premium options but at a higher cost.

Alternatives to Consider:
  • Isuzu N-Series: A direct competitor, often lauded for its fuel economy and maneuverability, especially in urban settings. Offers similar reliability.
  • Freightliner M2: A strong competitor offering a broader range of configurations and potentially more advanced options, though often at a higher price point.
  • Hino FE Series: A slightly larger Hino truck that may offer more payload and towing capacity if the XJC720 is borderline for requirements.
Ultimately, the choice between these vehicles often comes down to specific vocational needs, dealer support in a particular region, and long-term cost of ownership analysis. The Hino XJC720 stands out for its solid balance of performance, exceptional reliability, and value.

Final Verdict: Is the 2020 Hino XJC720 a Good Vehicle?

The 2020 Hino XJC720 is ideal for small to medium-sized businesses, tradespeople, and fleet operators who require a dependable, workhorse vehicle for various vocational applications. Its strengths lie in its robust construction, excellent reliability, and straightforward functionality. It is certainly worth buying, especially in the used market where it offers significant value for its durability. Buyers should prioritize vehicles with a documented maintenance history and minimal mileage if possible. Opting for a model with the specific body type that suits their business needs (e.g., flatbed, box truck, service body) is crucial. While new models offer the latest in warranty and potentially some updated features, a well-maintained used 2020 XJC720 presents a compelling case for cost-effectiveness without sacrificing Hino's renowned dependability.

2020 Hino XJC720 Owner Reviews

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Jovan

Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.