The 2020 Mercedes-Benz CLA-Class is a stylish "four-door coupe" offering a sleek design at a relatively accessible price point within the Mercedes-Benz lineup. It follows the successful formula of blending coupe-like aesthetics with sedan practicality. The CLA has been around for a few model years, offering a blend of luxury and sporty appeal. Key trims include the CLA 250 and the performance-oriented AMG CLA 35. The pricing range typically starts around $37,000 and can reach upwards of $55,000 depending on options and trim level. Its distinctive styling and Mercedes-Benz prestige contribute to its popularity.
The Good
The 2020 CLA offers a compelling blend of emotional and practical appeal. Its sleek, coupe-like design is a major draw. Performance is strong, especially in AMG trims. The interior boasts a modern design and technology. Fuel efficiency is reasonable for its class. However, keep in mind that reliability can be variable based on owner reports and model year. It is comfortable, with premium interior quality. This offers decent value in the luxury compact segment.
The Bad
Potential weaknesses of the 2020 CLA-Class include a somewhat cramped rear seat compared to traditional sedans. The ride can be firm, especially with larger wheels. Some owners have reported electronic glitches and issues with the infotainment system. Be aware of potential repair costs, which can be higher for a Mercedes-Benz. Consider extended warranty options for added peace of mind.
2020 Mercedes-Benz CLA-Class: Quick Overview
- Engine Options:
- CLA 250: 2.0-liter turbocharged inline-4
- AMG CLA 35: 2.0-liter turbocharged inline-4 (higher output)
- Horsepower:
- CLA 250: 221 hp
- AMG CLA 35: 302 hp
- Fuel Economy (EPA Estimated):
- CLA 250: Around 25 mpg city / 35 mpg highway (may vary with AWD)
- AMG CLA 35: Slightly lower, around 23 mpg city / 29 mpg highway
- 0-60 Times:
- CLA 250: Around 6.3 seconds
- AMG CLA 35: Around 4.6 seconds
- Towing Capacity: Not recommended or rated for towing.
- Trim-Level Features:
- CLA 250 (Base): MBUX infotainment system, 7-inch touchscreen, Apple CarPlay/Android Auto, panoramic sunroof, LED headlights, power front seats, dual-zone climate control.
- CLA 250 4MATIC (AWD): Adds all-wheel drive.
- AMG CLA 35: AMG-enhanced engine and transmission, AMG suspension, AMG styling elements (inside and out), upgraded brakes, performance seats, AMG Performance steering wheel, enhanced MBUX features.
- Optional Features: Premium Package (larger infotainment screen, upgraded sound system), Driver Assistance Package (adaptive cruise control, lane keeping assist), leather upholstery, heated/ventilated seats, navigation, head-up display, and various individual options for customization.
2020 Mercedes-Benz CLA-Class Specifications
Vehicle Information
| Year | 2020 |
| Make | Mercedes-Benz |
| Model | CLA-Class |
| Trim | - |
| Style | Coupe |
| Type | Coupe |
| Category | Minicompact Car |
Manufacturing Details
| Made In | Germany |
| Manufacturing City | KECSKEMET |
Dimensions
| Doors | 4-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | - |
| Overall Height | 144.02 cm |
| Overall Length | 468.88 cm |
| Overall Width | 182.88 cm |
| Wheelbase Length | 272.8 cm |
| Standard Seating | 5 |
Engine & Performance
| Engine | 2.0L |
| Engine Size | 2L |
| Engine Cylinders | 4 |
| Transmission | 7-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 7-Speed |
| Drivetrain | All-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $36,650 USD |
| Invoice Price | - |
| Delivery Charges | $995 USD |
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What Problems Does the 2020 Mercedes-Benz CLA-Class Have?
Frequently reported problems for the 2020 Mercedes-Benz CLA-Class often revolve around the infotainment system. The MBUX system, while advanced, can experience glitches, software freezes, and connectivity issues. Some owners have reported problems with the touch screen, voice command functionality, and Bluetooth pairing. Other common concerns include issues with the electrical system, such as malfunctioning sensors or warning lights. Some reports mention issues with the climate control system and occasional problems with the transmission.
Recalls can vary, and it's important to check the NHTSA (National Highway Traffic Safety Administration) website for the most up-to-date recall information for the 2020 CLA-Class. Common recall areas across different Mercedes-Benz models can include issues with fuel pumps, airbags, or steering components.
Long-term reliability can be a concern for some owners. Mercedes-Benz vehicles, in general, can be more expensive to repair and maintain than some other brands. The CLA-Class, being a newer model, may not have the same long-term reliability track record as older, more established models. Issues with the turbocharger, engine management system, or suspension components can arise over time. Regular maintenance and adherence to the recommended service schedule are crucial for mitigating potential problems. As with any vehicle, a pre-purchase inspection by a qualified mechanic is highly recommended to identify any existing or potential issues.
Recalls can vary, and it's important to check the NHTSA (National Highway Traffic Safety Administration) website for the most up-to-date recall information for the 2020 CLA-Class. Common recall areas across different Mercedes-Benz models can include issues with fuel pumps, airbags, or steering components.
Long-term reliability can be a concern for some owners. Mercedes-Benz vehicles, in general, can be more expensive to repair and maintain than some other brands. The CLA-Class, being a newer model, may not have the same long-term reliability track record as older, more established models. Issues with the turbocharger, engine management system, or suspension components can arise over time. Regular maintenance and adherence to the recommended service schedule are crucial for mitigating potential problems. As with any vehicle, a pre-purchase inspection by a qualified mechanic is highly recommended to identify any existing or potential issues.
How long will the 2020 Mercedes-Benz CLA-Class last?
With proper maintenance, a 2020 Mercedes-Benz CLA-Class can realistically provide 150,000 to 200,000 miles or 10-15 years of service. However, achieving this lifespan depends heavily on diligent maintenance habits. Skipping scheduled services, neglecting fluid changes, or ignoring warning signs can significantly shorten its lifespan. Long-term durability concerns often center around the electronic components, turbocharger (especially in AMG models), and the potential for increased maintenance costs as the car ages. Regular inspections and proactive repairs are essential to maintaining its reliability over time. Pay close attention to the cooling system to avoid engine overheating issues.
What Technology & Safety Features are Included?
The 2020 Mercedes-Benz CLA-Class comes packed with technology. The standard MBUX infotainment system features a 7-inch touchscreen (upgradable to 10.25-inch), voice control, Apple CarPlay, and Android Auto. Entertainment features include standard Bluetooth connectivity, USB ports, and an optional premium sound system.
Driver-assistance features include standard active brake assist, attention assist, and a rearview camera. Optional features include adaptive cruise control, lane keeping assist, blind spot monitoring, parking assist, and a surround-view camera system. These driver-assistance technologies enhance safety and convenience.
Safety features include multiple airbags, anti-lock brakes, electronic stability control, and traction control.
Crash test ratings from the NHTSA (National Highway Traffic Safety Administration) and IIHS (Insurance Institute for Highway Safety) should be checked for the 2020 model year specifically. These ratings provide insights into the vehicle's performance in various crash scenarios. The IIHS often awards vehicles with good crashworthiness with Top Safety Pick or Top Safety Pick+ designations. Consider models equipped with the optional Driver Assistance Package for enhanced safety.
Driver-assistance features include standard active brake assist, attention assist, and a rearview camera. Optional features include adaptive cruise control, lane keeping assist, blind spot monitoring, parking assist, and a surround-view camera system. These driver-assistance technologies enhance safety and convenience.
Safety features include multiple airbags, anti-lock brakes, electronic stability control, and traction control.
Crash test ratings from the NHTSA (National Highway Traffic Safety Administration) and IIHS (Insurance Institute for Highway Safety) should be checked for the 2020 model year specifically. These ratings provide insights into the vehicle's performance in various crash scenarios. The IIHS often awards vehicles with good crashworthiness with Top Safety Pick or Top Safety Pick+ designations. Consider models equipped with the optional Driver Assistance Package for enhanced safety.
What Colors Options are Available?
Exterior Colors
Polar White
Night Black
Sun Yellow
Digital White Metallic
Cosmos Black Metallic
Denim Blue Metallic
Mountain Grey Metallic
Rose Gold Metallic
Patagonia Red Metallic
Galaxy Blue
Jupiter Red
Interior Colors
Black MB-Tex
Black/Red Cut Nappa Leather
Titanium Grey/Black MB-Tex
Classic Red/Black Leather
Neva Grey/Black MB-Tex
Black Leather
Bahia Brown Leather
Black/Red Pepper Leather
White Cut Nappa Leather
2020 Mercedes-Benz CLA-Class Prices and Market Value
When new, the 2020 Mercedes-Benz CLA-Class had a starting price in the high $30,000s, with the AMG CLA 35 starting in the mid $40,000s. Current used market prices vary depending on mileage, condition, and trim, but expect to find them ranging from the low $20,000s to the low $40,000s.
The CLA-Class experiences average depreciation for its class. Factors affecting resale value include mileage, condition, service history, and optional equipment. Models with desirable options like the Premium Package and Driver Assistance Package tend to hold their value better. Color can also play a role, with more popular colors generally fetching higher prices.
The CLA-Class experiences average depreciation for its class. Factors affecting resale value include mileage, condition, service history, and optional equipment. Models with desirable options like the Premium Package and Driver Assistance Package tend to hold their value better. Color can also play a role, with more popular colors generally fetching higher prices.
2020 Mercedes-Benz CLA-Class Cost of Ownership
The 2020 Mercedes-Benz CLA-Class is generally considered moderately costly to own. Insurance premiums are higher than average due to the vehicle's luxury brand and potential repair costs. Fuel costs are reasonable for the base model but increase with the AMG variant. Maintenance and repair costs are significant, as Mercedes-Benz parts and labor can be expensive. Long-term ownership costs should factor in potential repairs to the electronic systems and turbocharger. Budgeting for regular maintenance is critical to avoid major issues.
2020 Mercedes-Benz CLA-Class Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
32.93 liters
City Mileage
4.21 km/l
Highway Mileage
3.1 km/l
2020 Mercedes-Benz CLA-Class Safety Rating
NHTSA
2020 Mercedes-Benz CLA-Class Warranty
Basic
Original warranty
48 months / 50,000 miles
Estimated remaining
Expired
Powertrain
Original warranty
48 months / 50,000 miles
Estimated remaining
Expired
Rust
Original warranty
48 months / 50,000 miles
Estimated remaining
Expired
2020 Mercedes-Benz CLA-Class Insurance
Insurance for a 2020 Mercedes-Benz CLA-Class is moderately priced, reflecting its status as a Coupe with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Mercedes-Benz CLA-Class Compare to Other Coupe?
The 2020 Mercedes-Benz CLA-Class competes with other luxury compact cars like the Audi A3, BMW 2 Series Gran Coupe, and Acura ILX. In terms of performance, the AMG CLA 35 holds its own against rivals. The Audi S3 is a close competitor offering similar performance. Features are comparable across the board, with all models offering advanced technology and driver-assistance systems.
Reliability is where the CLA-Class can fall slightly behind. The Audi A3 and BMW 2 Series often score better in reliability ratings. The Acura ILX, while not as luxurious, boasts a strong reliability record.
Price-wise, the CLA-Class is generally competitive. The Acura ILX offers a more affordable entry point, while the BMW 2 Series Gran Coupe can be similarly priced depending on options.
Alternatives to consider: If reliability is a primary concern, the Acura ILX is a good choice. For a sportier driving experience, the BMW 2 Series Gran Coupe is worth considering. The Audi A3 offers a balanced blend of performance, features, and reliability. Ultimately, the best choice depends on individual priorities.
Reliability is where the CLA-Class can fall slightly behind. The Audi A3 and BMW 2 Series often score better in reliability ratings. The Acura ILX, while not as luxurious, boasts a strong reliability record.
Price-wise, the CLA-Class is generally competitive. The Acura ILX offers a more affordable entry point, while the BMW 2 Series Gran Coupe can be similarly priced depending on options.
Alternatives to consider: If reliability is a primary concern, the Acura ILX is a good choice. For a sportier driving experience, the BMW 2 Series Gran Coupe is worth considering. The Audi A3 offers a balanced blend of performance, features, and reliability. Ultimately, the best choice depends on individual priorities.
Ranks #90 Coupe
| 1 | 2023 Toyota GR Supra | (0.0★) |
| 2 | 2023 Lexus RC F | (0.0★) |
| 3 | 2011 Honda CR-Z | (5.0★) |
| 4 | 2023 Subaru BRZ | (5.0★) |
| 5 | 2011 Mazda RX-8 | (4.0★) |
| 6 | 2024 BMW 4 Series | (0.0★) |
| 7 | 2022 Mercedes-Benz C-Class | (4.0★) |
| 8 | 2014 Ford Mustang | (5.0★) |
| 9 | 2023 Audi A5 Cabriolet | (0.0★) |
| 10 | 2023 Nissan GT-R | (0.0★) |
| 11 | 2015 Hyundai Veloster | (0.0★) |
| 12 | 2008 Chevrolet Corvette | (5.0★) |
| 90 | 2020 Mercedes-Benz CLA-Class | (0.0★) |
Final Verdict: Is the 2020 Mercedes-Benz CLA-Class a Good Coupe?
The 2020 Mercedes-Benz CLA-Class is ideal for buyers who prioritize style and brand prestige in a compact package. It's a good fit for individuals or small families who don't require a spacious back seat. Whether it's worth buying depends on individual priorities. If you value a sleek design and are willing to accept potentially higher maintenance costs, the CLA-Class can be a good choice. Consider buying used to mitigate depreciation. The AMG CLA 35 is worth the upgrade for those seeking a sportier driving experience. Thoroughly inspect any used CLA-Class and obtain a pre-purchase inspection to identify potential issues before committing to the purchase. A certified pre-owned model with extended warranty provides additional peace of mind.
Simon A
Simon is a contributor to VinCheck, where he provides articles and reviews on various automotive topics. His work focuses on delivering accurate and up-to-date information about used cars, helping readers make informed decisions.