The 2020 Ram ProMaster 3500 is a full-size cargo van known for its cavernous interior and European-inspired front-wheel-drive design. Introduced in 2014, it typically comes in a single, highly configurable cargo van body style with a few roof height options. Key trims are primarily distinguished by wheelbase and roof height, with pricing ranging from the mid-$30,000s for new models. Its popularity stems from its exceptional cargo volume, nimble handling for its size, and impressive upfit potential for businesses.
The Good
The 2020 Ram ProMaster 3500 boasts a surprisingly agile front-wheel-drive platform for its class, offering exceptional cargo space and a comfortable, car-like driving position. Its robust V6 engine provides ample power, while its utilitarian design prioritizes function and accessibility. This van represents strong value for tradespeople and businesses seeking a versatile and capable workhorse.
The Bad
Potential buyers of the 2020 Ram ProMaster 3500 should be aware of its less refined ride quality compared to some rivals and a noticeable engine drone at highway speeds. Fuel economy is not its strongest suit, and some interior materials can feel basic. Also, its distinctive boxy styling may not appeal to everyone.
2020 Ram ProMaster 3500: Quick Overview
- Engine Options: The 2020 Ram ProMaster 3500 comes standard with a 3.6-liter Pentastar V6 engine.
- Horsepower: This V6 engine produces 280 horsepower.
- Torque: It generates 260 lb-ft of torque.
- Transmission: Paired with a 6-speed automatic transmission.
- Drivetrain: Front-wheel drive (FWD) is standard on all ProMaster 3500 models.
- Fuel Economy (EPA Estimated): Typically around 17 MPG city / 24 MPG highway. Actual mileage will vary based on load, driving conditions, and maintenance.
- 0-60 MPH: Estimated around 8-9 seconds, depending on cargo load.
- Towing Capacity: The ProMaster 3500 has a maximum towing capacity of 5,100 pounds.
- Payload Capacity: It offers a substantial payload capacity, often exceeding 4,000 pounds, varying slightly by configuration.
- Wheelbase Options: Available in multiple wheelbase lengths to suit different cargo needs.
- Roof Height Options: Comes with standard-height and high-roof configurations for increased interior volume.
- Key Standard Features (Varies by specific configuration/package):
- Uconnect 3 infotainment system with a 5-inch touchscreen
- Bluetooth connectivity
- Backup camera
- Power windows and locks
- Telescoping steering wheel
- Sliding side cargo door
- Rear cargo doors
- Durable vinyl flooring
- Heavy-duty suspension
- Key Optional Features:
- Navigation system
- SiriusXM Satellite Radio
- Remote start
- Various upfitting packages and shelving options
- Parking sensors
- Blind-spot monitoring and rear cross-traffic alert
2020 Ram ProMaster 3500 Specifications
Vehicle Information
| Year | 2020 |
| Make | Ram |
| Model | ProMaster 3500 |
| Trim | - |
| Style | - |
| Type | Van |
| Category | Cargo Van |
Manufacturing Details
| Made In | Mexico |
| Manufacturing City | SALTILLO |
Dimensions
| Doors | - |
| Curb Weight | - |
| Gross Vehicle Weight Rating | 10000 pounds |
| Overall Height | 105.90 inches |
| Overall Length | 250.60 inches |
| Overall Width | 81.30 inches |
| Wheelbase Length | 159.00 inches |
| Standard Seating | 2 |
Engine & Performance
| Engine | 3.6L V6 |
| Engine Size | 3.6L |
| Engine Cylinders | 6 |
| Transmission | 6-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 6-Speed |
| Drivetrain | Front-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $40,695 |
| Invoice Price | - |
| Delivery Charges | $1,695 |
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What Problems Does the 2020 Ram ProMaster 3500 Have?
The 2020 Ram ProMaster 3500, while generally considered a reliable work van, has had some reported issues. Common concerns often revolve around the transmission, with some owners reporting occasional rough shifting or hesitation. The infotainment system has also been a source of complaints, including freezing or unresponsiveness, though this is often addressed with software updates. Electrical gremlins, such as malfunctioning lights or sensors, have been noted by a minority of owners.
The 3.6L Pentastar V6 engine itself is generally robust, but like any engine, it can experience issues over time. Some owners have reported oil leaks, particularly from the valve covers or oil pan, which is not uncommon in high-mileage vehicles. The front suspension can also wear over time, especially when frequently carrying heavy loads, potentially leading to clunks or reduced ride comfort.
While there haven't been widespread, catastrophic recalls specifically for the 2020 model year that significantly undermine its long-term reliability, it's always advisable to check for any outstanding recalls via the NHTSA website. For instance, some Ram ProMaster models across various years have had recalls related to airbags or potential fire hazards in the engine compartment, though specific details vary.
Long-term reliability is often contingent on diligent maintenance. Regular fluid changes, filter replacements, and inspections are crucial for keeping the ProMaster 3500 in good working order. Early model years of the ProMaster experienced more teething issues, but by 2020, many of these had been addressed through design refinements and updates. However, some owners still report a higher-than-average incidence of minor electrical issues compared to some competitors. Paying close attention to brake wear and tire condition is also important, given the vehicle's weight and usage patterns.
The 3.6L Pentastar V6 engine itself is generally robust, but like any engine, it can experience issues over time. Some owners have reported oil leaks, particularly from the valve covers or oil pan, which is not uncommon in high-mileage vehicles. The front suspension can also wear over time, especially when frequently carrying heavy loads, potentially leading to clunks or reduced ride comfort.
While there haven't been widespread, catastrophic recalls specifically for the 2020 model year that significantly undermine its long-term reliability, it's always advisable to check for any outstanding recalls via the NHTSA website. For instance, some Ram ProMaster models across various years have had recalls related to airbags or potential fire hazards in the engine compartment, though specific details vary.
Long-term reliability is often contingent on diligent maintenance. Regular fluid changes, filter replacements, and inspections are crucial for keeping the ProMaster 3500 in good working order. Early model years of the ProMaster experienced more teething issues, but by 2020, many of these had been addressed through design refinements and updates. However, some owners still report a higher-than-average incidence of minor electrical issues compared to some competitors. Paying close attention to brake wear and tire condition is also important, given the vehicle's weight and usage patterns.
How long will the 2020 Ram ProMaster 3500 last?
Based on owner data and typical usage for a work van, the 2020 Ram ProMaster 3500 can reasonably be expected to last between 150,000 to 250,000 miles, or even more, with consistent and proactive maintenance. Many owners report reaching these mileage benchmarks without major mechanical failures, especially if oil changes, filter replacements, and fluid checks are performed regularly. The front-wheel-drive platform tends to be durable. However, wear and tear on components like suspension parts, brakes, and exhaust systems are to be expected over time, particularly if the vehicle is heavily loaded or used in demanding conditions. While the engine and transmission are generally reliable, they can become weak points if maintenance is neglected. Transmission fluid changes are particularly important for longevity. The vehicle's less robust interior materials might show wear sooner than its mechanical components.
What Technology & Safety Features are Included?
The 2020 Ram ProMaster 3500 offers a functional, though not overly luxurious, suite of technology, entertainment, and safety features designed for the commercial user. Standard technology includes the Uconnect 3 infotainment system, which features a 5-inch touchscreen display. This system provides basic audio controls, AM/FM radio, and Bluetooth connectivity for hands-free calling and audio streaming. A backup camera is also standard, which is invaluable for maneuvering in tight spaces and around job sites.
Optional technology upgrades include SiriusXM Satellite Radio for expanded entertainment options and an available navigation system to help drivers efficiently reach their destinations.
In terms of driver-assistance and safety features, the ProMaster 3500 comes with essential equipment. Standard safety features include front airbags, side curtain airbags, and stability control. Anti-lock brakes (ABS) and traction control are also standard, helping to maintain control in slippery conditions.
Optional safety and driver-assistance features can significantly enhance security and awareness. These often include ParkSense front and rear park assist, which uses audible alerts to help detect obstacles. More advanced options may include a blind-spot monitoring system and rear cross-path detection, which are particularly useful in busy urban environments or when changing lanes.
Crash-test ratings for commercial vans like the ProMaster are not always as comprehensive as those for passenger vehicles, as they are primarily designed for utility rather than passenger safety in the same context. However, the National Highway Traffic Safety Administration (NHTSA) has provided ratings for the ProMaster in some categories. For the 2020 model year, the ProMaster typically received a 3-star rating for overall safety from NHTSA. It's important to note that these ratings should be viewed in the context of its commercial vehicle classification and intended use. While it meets federal safety standards, it may not offer the same breadth of advanced safety systems or receive the highest crash-test scores as some passenger-oriented SUVs or cars.
Optional technology upgrades include SiriusXM Satellite Radio for expanded entertainment options and an available navigation system to help drivers efficiently reach their destinations.
In terms of driver-assistance and safety features, the ProMaster 3500 comes with essential equipment. Standard safety features include front airbags, side curtain airbags, and stability control. Anti-lock brakes (ABS) and traction control are also standard, helping to maintain control in slippery conditions.
Optional safety and driver-assistance features can significantly enhance security and awareness. These often include ParkSense front and rear park assist, which uses audible alerts to help detect obstacles. More advanced options may include a blind-spot monitoring system and rear cross-path detection, which are particularly useful in busy urban environments or when changing lanes.
Crash-test ratings for commercial vans like the ProMaster are not always as comprehensive as those for passenger vehicles, as they are primarily designed for utility rather than passenger safety in the same context. However, the National Highway Traffic Safety Administration (NHTSA) has provided ratings for the ProMaster in some categories. For the 2020 model year, the ProMaster typically received a 3-star rating for overall safety from NHTSA. It's important to note that these ratings should be viewed in the context of its commercial vehicle classification and intended use. While it meets federal safety standards, it may not offer the same breadth of advanced safety systems or receive the highest crash-test scores as some passenger-oriented SUVs or cars.
What Colors Options are Available?
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2020 Ram ProMaster 3500 Prices and Market Value
When new, the 2020 Ram ProMaster 3500 typically had a Manufacturer's Suggested Retail Price (MSRP) starting in the mid-$30,000s for base configurations, with prices escalating with options and higher roof variants. On the used market today (as of late 2023/early 2024), a 2020 ProMaster 3500 can range anywhere from $20,000 to $35,000 or more, heavily influenced by mileage, condition, optional equipment, and overall market demand.
The ProMaster 3500 experiences a moderate rate of depreciation, typical for commercial vehicles that are often used extensively. Factors affecting its resale value include its service history, the presence of professional upfitting (which can be a pro or con depending on the buyer), overall cosmetic condition, and remaining factory warranty. Vehicles with lower mileage and well-documented maintenance tend to hold their value best. Its functional design and spacious cargo area contribute to consistent demand from tradespeople and businesses, helping to mitigate steeper depreciation compared to less specialized vehicles.
The ProMaster 3500 experiences a moderate rate of depreciation, typical for commercial vehicles that are often used extensively. Factors affecting its resale value include its service history, the presence of professional upfitting (which can be a pro or con depending on the buyer), overall cosmetic condition, and remaining factory warranty. Vehicles with lower mileage and well-documented maintenance tend to hold their value best. Its functional design and spacious cargo area contribute to consistent demand from tradespeople and businesses, helping to mitigate steeper depreciation compared to less specialized vehicles.
2020 Ram ProMaster 3500 Cost of Ownership
Owning a 2020 Ram ProMaster 3500 is generally considered moderately economical for its class, especially when factoring in its robust utility. Insurance costs can vary significantly based on driver history, location, and commercial use policies, but are typically higher than for a passenger car. Fuel costs are a notable expense; while its highway MPG is decent for a van, city driving and heavy loads will increase consumption. Maintenance costs are comparable to other full-size vans, with routine services like oil changes and filter replacements being standard. Repair costs can be moderate, with the availability of parts generally good, though specialized repairs might be pricier. Overall, its long-term ownership costs are manageable for businesses and tradespeople who leverage its capabilities effectively, making it a cost-efficient choice for its intended purpose.
2020 Ram ProMaster 3500 Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
24.00 gallons
City Mileage
-
Highway Mileage
-
2020 Ram ProMaster 3500 Warranty
Basic
Original warranty
36 months / 36,000 miles
Estimated remaining
Expired
Powertrain
Original warranty
60 months / 60,000 miles
Estimated remaining
Expired
Rust
Original warranty
0 months / No data
Estimated remaining
Expired
2020 Ram ProMaster 3500 Insurance
Insurance for a 2020 Ram ProMaster 3500 is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Ram ProMaster 3500 Compare to Other Van?
The 2020 Ram ProMaster 3500 competes in the full-size commercial van segment against strong rivals like the Ford Transit, Mercedes-Benz Sprinter, and the Nissan NV Cargo.
Performance: The ProMaster 3500 stands out with its standard V6 engine, offering good power and a front-wheel-drive configuration that provides excellent traction in varied conditions and a tight turning radius for its size. The Ford Transit offers a wider range of engine options, including more fuel-efficient choices, and a rear-wheel-drive bias that some prefer for heavy hauling. The Mercedes-Benz Sprinter is known for its refined driving dynamics and more powerful diesel engine options, but at a higher cost.
Features: The ProMaster's interior is designed for utility, with a straightforward infotainment system and ample customization options for upfitting. However, it generally lags behind the Transit and Sprinter in terms of available advanced technology, comfort features, and interior material quality. The Transit often offers a more modern and feature-rich cabin, while the Sprinter aims for a more premium feel.
Reliability: Reliability can be a mixed bag. The ProMaster's powertrain is generally considered robust, but some electrical gremlins and interior wear have been reported. The Ford Transit has a strong reputation for overall reliability, especially with its gasoline engines. The Mercedes-Benz Sprinter, while premium, can be more expensive to maintain and repair long-term.
Price: The ProMaster 3500 is typically one of the most aggressively priced vans in its class when new, offering excellent value for the cargo space it provides. The Ford Transit is usually priced competitively, often slightly higher than the ProMaster. The Mercedes-Benz Sprinter is generally the most expensive option upfront.
Recommendations:
- If maximizing cargo volume for the lowest initial price is the priority, the Ram ProMaster 3500 is a top contender. Its FWD setup and maneuverability are also key advantages.
- For a more refined driving experience, a wider array of engine choices (including potentially better fuel economy), and a more upscale interior, the Ford Transit is a strong alternative. It offers a good balance of capability and modern features.
- If a premium feel, robust diesel power, and superior build quality are paramount, and budget is less of a constraint, the Mercedes-Benz Sprinter is the benchmark, though it comes with higher running costs.
- The Nissan NV Cargo offers a robust chassis and a good warranty but is aging in terms of design and features compared to the newer iterations of its rivals.
Performance: The ProMaster 3500 stands out with its standard V6 engine, offering good power and a front-wheel-drive configuration that provides excellent traction in varied conditions and a tight turning radius for its size. The Ford Transit offers a wider range of engine options, including more fuel-efficient choices, and a rear-wheel-drive bias that some prefer for heavy hauling. The Mercedes-Benz Sprinter is known for its refined driving dynamics and more powerful diesel engine options, but at a higher cost.
Features: The ProMaster's interior is designed for utility, with a straightforward infotainment system and ample customization options for upfitting. However, it generally lags behind the Transit and Sprinter in terms of available advanced technology, comfort features, and interior material quality. The Transit often offers a more modern and feature-rich cabin, while the Sprinter aims for a more premium feel.
Reliability: Reliability can be a mixed bag. The ProMaster's powertrain is generally considered robust, but some electrical gremlins and interior wear have been reported. The Ford Transit has a strong reputation for overall reliability, especially with its gasoline engines. The Mercedes-Benz Sprinter, while premium, can be more expensive to maintain and repair long-term.
Price: The ProMaster 3500 is typically one of the most aggressively priced vans in its class when new, offering excellent value for the cargo space it provides. The Ford Transit is usually priced competitively, often slightly higher than the ProMaster. The Mercedes-Benz Sprinter is generally the most expensive option upfront.
Recommendations:
- If maximizing cargo volume for the lowest initial price is the priority, the Ram ProMaster 3500 is a top contender. Its FWD setup and maneuverability are also key advantages.
- For a more refined driving experience, a wider array of engine choices (including potentially better fuel economy), and a more upscale interior, the Ford Transit is a strong alternative. It offers a good balance of capability and modern features.
- If a premium feel, robust diesel power, and superior build quality are paramount, and budget is less of a constraint, the Mercedes-Benz Sprinter is the benchmark, though it comes with higher running costs.
- The Nissan NV Cargo offers a robust chassis and a good warranty but is aging in terms of design and features compared to the newer iterations of its rivals.
Final Verdict: Is the 2020 Ram ProMaster 3500 a Good Van?
The 2020 Ram ProMaster 3500 is an excellent choice for businesses, tradespeople, and individuals who prioritize maximum cargo capacity and maneuverability in a full-size van. Its front-wheel-drive system offers good traction and a surprisingly tight turning radius, making it ideal for urban deliveries and tight job sites. It's a particularly good buy in the used market, offering significant value for its spaciousness and capability. While it may lack the refinement or advanced technology of some competitors, its straightforward functionality and lower entry price make it a compelling option. For those needing a workhorse that can be customized for specific needs without breaking the bank, the ProMaster 3500 is definitely worth considering, especially if prioritizing utility and cost-effectiveness over luxury or cutting-edge tech.
Drew B
Drew is a seasoned automotive expert and contributor to VinCheck.info. With nearly 15 years of experience as a former Porsche technician, he brings a wealth of hands-on knowledge to his writing. Born in North Carolina, a region renowned for its deep-rooted NASCAR culture, Drew developed a passion for cars early in life, often building and working on vehicles from a young age. At VINCheck, Drew leverages his extensive technical background to provide in-depth analyses of various vehicles. His articles often focus on engine performance, reliability, and maintenance insights, offering readers practical information grounded in real-world experience. Some of his notable contributions include reviews on the Mazda CX-5's longevity and detailed examinations of engine options for models like the 2011 Toyota Camry and Tacoma