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2020 Subaru Ascent Review: Unreliable Midsize SUV With High Ownership Costs

Rating: 4.75
Based on 86 Owner Reviews â–¶
Simon A | March 31, 2025
The 2020 Subaru Ascent marked Subaru's return to the three-row SUV market. This family-friendly vehicle features a spacious interior, standard all-wheel drive, and a focus on safety. It's a mid-size SUV offered in base, Premium, Limited, and Touring trims. New pricing ranged from approximately $32,000 to $48,000. The Ascent stands out for its standard safety features, off-road capability thanks to Subaru's Symmetrical All-Wheel Drive, and comfortable ride.
The Good

The 2020 Subaru Ascent offers a blend of practicality and appeal. Performance is adequate for daily driving with standard all-wheel drive for confident handling in various conditions. It's comfortable for long trips, with a spacious interior. While not the most fuel-efficient, it provides good value for money considering its standard features and reliability reputation. Emotionally, buyers appreciate the Subaru brand's association with safety and adventure.

The Bad

The 2020 Subaru Ascent had some reported issues, including potential transmission problems and excessive oil consumption in some cases. The infotainment system can be slow to respond, and the third-row seating, while present, might be cramped for adults on long journeys. Early model years had some issues with the CVT. Keep an eye out for these potential problem areas.

2020 Subaru Ascent: Quick Overview

  • Engine: 2.4-liter turbocharged 4-cylinder (Boxer engine)
  • Horsepower: 260 hp
  • Torque: 277 lb-ft
  • Transmission: Lineartronic CVT (Continuously Variable Transmission) with 8-speed manual mode
  • Fuel Economy (EPA Estimated): 21 mpg city / 27 mpg highway (Base and Premium), 20 mpg city / 26 mpg highway (Limited and Touring)
  • 0-60 mph: Approximately 7.4 seconds
  • Towing Capacity: Up to 5,000 lbs (when properly equipped)
  • Trim Levels and Key Features:
    • Base: 6.5-inch touchscreen, Apple CarPlay and Android Auto, Subaru EyeSight driver assistance technology (automatic emergency braking, adaptive cruise control, lane departure warning), three-zone climate control, all-wheel drive.
    • Premium: 8.0-inch touchscreen, Wi-Fi hotspot, blind-spot detection with lane change assist and rear cross-traffic alert, power driver's seat, stain-resistant cloth upholstery.
    • Limited: Leather upholstery, power passenger seat, heated second-row seats, Harman Kardon audio system, power liftgate, reverse automatic braking.
    • Touring: Unique exterior and interior trim, woodgrain accents, panoramic sunroof, ventilated front seats, cargo area cover, rain-sensing wipers, 120V power outlet.

2020 Subaru Ascent Specifications

Vehicle Information
Year 2020
Make Subaru
Model Ascent
Trim -
Style -
Type Sport Utility Vehicle
Category Standard Small Sport Utility Vehicle 4WD
Manufacturing Details
Made In United States
Manufacturing City LAFAYETTE
Dimensions
Doors 4-Door
Curb Weight 4430 pounds
Gross Vehicle Weight Rating 6000 pounds
Overall Height 71.6 inches
Overall Length 196.8 inches
Overall Width 76 inches
Wheelbase Length 113.8 inches
Standard Seating 8
Engine & Performance
Engine Intercooled Turbo Regular Unleaded H-4 2.4 L/146
Engine Size 2.4L
Engine Cylinders 4
Transmission Automatic Continuously Variable Transmission
Transmission Type Automatic
Transmission Speeds 8-Speed
Drivetrain All-Wheel Drive
Additional Features
Anti-Brake System 4-Wheel ABS
Steering Type Rack & Pinion
Pricing
Manufacturer Suggested Retail Price (MSRP) $31,995
Invoice Price -
Delivery Charges -

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What Problems Does the 2020 Subaru Ascent Have?

The 2020 Subaru Ascent, while generally reliable, had some commonly reported issues. One notable concern was excessive oil consumption, with some owners reporting needing to add oil between changes. This issue seemed more prevalent in earlier production models. Another concern was the CVT transmission, with reports of hesitation, rough shifting, or even failure in some cases. Subaru issued some Technical Service Bulletins (TSBs) to address these issues.
There were also some reported issues with the infotainment system freezing or being slow to respond. Recall campaigns related to potential fuel pump failures and faulty PCV valves affected some 2020 Ascents.
Long-term reliability is generally good, but prospective buyers should thoroughly inspect the vehicle's maintenance history, pay close attention to any unusual engine or transmission behavior during a test drive, and check for any outstanding recalls. Addressing these concerns proactively can help ensure a positive ownership experience.

How long will the 2020 Subaru Ascent last?

With regular maintenance, a 2020 Subaru Ascent can realistically provide 150,000 to 200,000 miles or 10-15 years of service. Proper oil changes (paying attention to consumption), transmission fluid servicing, and timely replacement of wear items are crucial. The CVT transmission is a potential long-term weak point, so ensuring it has been properly maintained is paramount. Watch for signs of rust in areas prone to corrosion. The turbocharged engine should also receive diligent care to prevent premature wear.
Positive Owner Reviews
Psalvat
2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .
New to Subaru
I am new to the Subaru family and I really have enjoyed driving the Ascent. Needed an AWD for this area and so far is very reliable. Looking forward to warmer weather so we can travel to other areas.
Miguel
I was a longtime Toyota owner, but recently switched to Subaru because of their reputation. Was a mistake. I have experience more defects in the Subaru this year than I have in the last 20 years of Toyota ownership. And, even worse, Subaru's service depart has proven to be inept.
Negative Owner Reviews
Connoè
had a used Subaru ascent at 35k miles, and about 40k miles in the front black trim piece FELL off and whacked a car behind us while going 70mph down the road. also the fuel pump had to be replaced about SEVEN times.
Hafiz
I bought 2021 Subaru ascent and I m disappointed build quality is poor my car seat give noise they try three time to fixed but it’s same they change front router and pads and when I apply for brakes it’s giving noise and they fix three time but it’s still same they said when you drive in traffic it’s give you noise

What Technology & Safety Features are Included?

The 2020 Subaru Ascent offers a decent suite of tech and safety features. Standard is Subaru's EyeSight driver-assistance system, including automatic emergency braking, adaptive cruise control, lane departure warning, and lane keeping assist. The base model has a 6.5-inch touchscreen infotainment system with Apple CarPlay and Android Auto compatibility. Higher trims get an 8.0-inch touchscreen and a Wi-Fi hotspot. Optional features include blind-spot detection with lane change assist, rear cross-traffic alert, a Harman Kardon audio system, and a panoramic sunroof.
The Ascent received excellent crash-test ratings from the IIHS (Insurance Institute for Highway Safety), earning a Top Safety Pick+ designation. It also received a 5-star overall safety rating from the NHTSA (National Highway Traffic Safety Administration). These ratings contribute to the Ascent's appeal as a family-friendly vehicle focused on safety. Higher trims offer reverse automatic braking as an added safety measure. The infotainment system, while functional, can be slow to respond compared to competitors.

What Colors Options are Available?

Exterior Colors
Crystal White Pearl
Ice Silver Metallic
Dark Gray Metallic
Magnetite Gray Metallic
Crystal Black Silica
Brilliant Bronze Metallic
Cinnamon Brown Pearl
Deep Sea Blue Pearl
Interior Colors
Slate Black Leather
Slate Black Cloth
Warm Ivory Leather
Slate Black Leather (Java Brown Stitching)
Java Brown Leather

2020 Subaru Ascent Prices and Market Value

When new, the 2020 Subaru Ascent had a starting MSRP of around $32,000, with higher trims reaching close to $48,000. As a used vehicle, prices now range from approximately $22,000 to $35,000, depending on condition, mileage, and trim level. The Ascent depreciates at a moderate rate, similar to other SUVs in its class. Resale value is influenced by factors such as mileage, accident history, and overall condition. Subarus generally hold their value well, but models with documented maintenance and low mileage command higher prices on the used market. The Ascent's reputation for safety and standard all-wheel drive contribute to its resale appeal.

2020 Subaru Ascent Cost of Ownership

The 2020 Subaru Ascent's long-term ownership costs are moderate. Insurance premiums are typically average for its class. Fuel economy is acceptable but not exceptional. Maintenance costs are generally reasonable, although potential CVT transmission issues and oil consumption problems could lead to higher repair bills. Regular maintenance, such as oil changes and tire rotations, is essential for keeping costs down. Overall, the Ascent is neither the most economical nor the most expensive SUV to own, placing it in a reasonable middle ground.

2020 Subaru Ascent Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity 19.3 gallons
City Mileage 21 miles/gallon
Highway Mileage 27 miles/gallon

2020 Subaru Ascent Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Subaru Ascent Recalls & Defects

Fuel System, Gasoline:delivery:fuel Pump
Recall date 2021-07-29
Recall no. 21v587000
Source NHTSA
Summary Subaru OF America, Inc. (Subaru) IS Recalling Certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 Brz, Wrx, and Toyota 86 Vehicles. THE Low-pressure Fuel Pump Inside THE Fuel Tank MAY Fail.
Consequence Fuel Pump Failure CAN Cause AN Engine Stall While Driving, Increasing THE Risk OF A Crash.
Remedy Dealers Will Replace THE Low-Pressure Fuel Pump, Free OF Charge. Owner Notification Letters Were Mailed September 24, 2021. Subaru and Toyota Owners MAY Call Customer Service AT 1-844-373-6614. Subaru's Number FOR This Recall IS Wrg-21.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm)
Recall date 2021-12-09
Recall no. 21v955000
Source NHTSA
Summary Subaru OF America, Inc. (Subaru) IS Recalling Certain 2019-2020 Ascent, 2020 Legacy and Outback Vehicles. A Programming Error IN THE Transmission Control Unit (Tcu) MAY Allow THE Clutch TO Engage Before THE Drive Chain IS Completely Clamped.
Consequence AN Improperly Secured Drive Chain MAY Slip and Break, Causing A Loss OF Drive Power and Increasing THE Risk OF A Crash.
Remedy Dealers Will Reprogram THE Tcu, Inspect TCU Data FOR Chain Slip, and Visually Inspect THE Chain Guide. IF Evidence OF Chain Slippage or Damage IS Found, THE Transmission Will BE Replaced. Repairs Will BE Performed Free OF Charge. Owner Notification Letters Were Mailed August 19, 2022. This Recall Includes All Vehicles Previously Recalled Under 19v-855. Vehicles Previously Recalled Under 19v-855 Will Need TO Have THE NEW Remedy Performed FOR This Recall Once Available. Owners MAY Contact Subaru Customer Service AT 1-844-373-6614. Subaru's Number FOR This Recall IS Wrk-21.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Power Train:driveline:chain/Belt
Recall date 2021-12-09
Recall no. 21v955000
Source NHTSA
Summary Subaru OF America, Inc. (Subaru) IS Recalling Certain 2019-2020 Ascent, 2020 Legacy and Outback Vehicles. A Programming Error IN THE Transmission Control Unit (Tcu) MAY Allow THE Clutch TO Engage Before THE Drive Chain IS Completely Clamped.
Consequence AN Improperly Secured Drive Chain MAY Slip and Break, Causing A Loss OF Drive Power and Increasing THE Risk OF A Crash.
Remedy Dealers Will Reprogram THE Tcu, Inspect TCU Data FOR Chain Slip, and Visually Inspect THE Chain Guide. IF Evidence OF Chain Slippage or Damage IS Found, THE Transmission Will BE Replaced. Repairs Will BE Performed Free OF Charge. Owner Notification Letters Were Mailed August 19, 2022. This Recall Includes All Vehicles Previously Recalled Under 19v-855. Vehicles Previously Recalled Under 19v-855 Will Need TO Have THE NEW Remedy Performed FOR This Recall Once Available. Owners MAY Contact Subaru Customer Service AT 1-844-373-6614. Subaru's Number FOR This Recall IS Wrk-21.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Steering:linkages:tie ROD Assembly
Recall date 2021-12-09
Recall no. 21v954000
Source NHTSA
Summary Subaru OF America, Inc. (Subaru) IS Recalling Certain 2020 Ascent Vehicles. DUE TO AN Incorrect Tapered Hole IN THE Housing, THE Front TIE ROD Ends MAY NOT FIT Properly. THE Improper FIT CAN Result IN THE TIE Rods and Housings Being Deformed During Assembly and Service Replacement IF Excessive Torque IS Applied.
Consequence THE TIE Rods MAY Separate From THE Housing, Causing A Loss OF Steering Control and Increasing THE Risk OF A Crash.
Remedy Dealers Will Replace THE Left and Right Front TIE ROD Ends and Housings, Free OF Charge. Owner Notification Letters Were Mailed February 7, 2022. Owners MAY Contact Subaru Customer Service AT 1-844-373-6614. Subaru's Number FOR This Recall IS Wrl-21.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System:wiring:interior/Under Dash
Recall date 2022-12-08
Recall no. 22v907000
Source NHTSA
Summary Subaru OF America, Inc. (Subaru) IS Recalling Certain 2019-2022 Ascent Vehicles. THE Ground Bolt That Secures THE Ground Terminal OF THE Positive Temperature Coefficient (Ptc) Heater MAY Have Been Improperly Fastened, Which Could Result IN Melting OF THE Ground Terminal and Surrounding Components.
Consequence A Melting Ground Terminal Increases THE Risk OF A Fire.
Remedy Owners ARE Advised TO Park Their Vehicle Away From Structures and TO Avoid Leaving THE Vehicle Unattended While THE Engine IS Running. AN Owner WHO Notices or Smells Smoke Coming From THE Dash or Driver's Footwell Area Should Immediately Stop Operating THE Vehicle and Turn THE Ignition Switch TO THE "off" Position. Dealers Will Replace THE PTC Heater Ground Bolts and IF Necessary, Replace THE Ground Wire and THE Connector Holder, Free OF Charge. Owner Notification Letters ARE Expected TO BE Mailed February 6, 2023. Owners MAY Contact Subaru's Customer Service AT 1-844-373-6614. Subaru's Number FOR This Recall IS Wrl-22.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.

2020 Subaru Ascent Warranty

Basic
Original warranty 36 months / 36,000 miles
Estimated remaining Expired
Corrosion
Original warranty 60 months / unlimited miles
Estimated remaining Expired
Drivetrain
Original warranty 60 months / 60,000 miles
Estimated remaining Expired
Roadside Assistance
Original warranty 36 months / 36,000 miles
Estimated remaining Expired

2020 Subaru Ascent Insurance

Insurance for a 2020 Subaru Ascent is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.

How Does the 2020 Subaru Ascent Compare to Other Sport Utility Vehicle?

The 2020 Subaru Ascent competes with the Honda Pilot, Toyota Highlander, Kia Telluride, and Ford Explorer. Performance-wise, it's comparable to the Pilot and Highlander, though the Explorer offers more powerful engine options. In terms of features, the Ascent provides a solid package, especially regarding standard safety equipment, but the Telluride often offers more premium features for the price. Reliability is generally good, but the Ascent has had some reported CVT and oil consumption issues, whereas the Highlander is known for its exceptional reliability.
The Ascent's price is competitive within its class. The Kia Telluride and Hyundai Palisade often stand out as better alternatives due to their combination of features, value, and styling. The Toyota Highlander is also a strong contender, particularly for those prioritizing long-term reliability. The Honda Pilot offers a spacious interior and a comfortable ride, making it a comparable alternative. Depending on individual needs and priorities, these other models may represent better or similar options.

Ranks #365 SUV

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3 2023 Lexus GX (0.0★)
4 2024 Mazda CX-90 PHEV (0.0★)
5 2024 Subaru Crosstrek (5.0★)
6 2024 BMW iX (0.0★)
7 2023 Ford Bronco Sport (5.0★)
8 2023 Mercedes-Benz EQB (0.0★)
9 2024 Chevrolet Trax (5.0★)
10 2023 Audi A4 allroad (0.0★)
11 2023 Hyundai Kona N (0.0★)
12 2023 Nissan ARIYA (5.0★)
365 2020 Subaru Ascent (5.0★)

Final Verdict: Is the 2020 Subaru Ascent a Good Sport Utility Vehicle?

The 2020 Subaru Ascent is ideal for families needing a three-row SUV with standard all-wheel drive and a focus on safety. It's worth buying if you prioritize these features and find a well-maintained used model with a clean service history. Due to some early production issues, a thorough inspection is crucial. Consider the Premium or Limited trims for a better balance of features and value. If reliability is your top concern, other options like the Toyota Highlander might be a better fit. However, for those seeking a safe and capable family SUV with Subaru's renowned AWD system, the 2020 Ascent is a solid choice.

2020 Subaru Ascent Owner Reviews

4.75
Consumer Rating, Based on 86 Consumer Reviews
Overall rating
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JM James on February 17, 2024

Practical

Practical. We love our 2020 Ascent Limited and we live in the south. We have a large family and this is great while the kids are small. Once more than three are teenagers, we'll definitely need a larger vehicle that provides more leg room if you're sitting on the back row. Love the convenience and ease of how the rear seats fold forward when I'm shopping and/or loading up from the back. The 10 year 100k mile warranty was reasonably priced at less than $2.5k. Haven't had to use it yet (knock on wood). Again, it's practical so the seats aren't as plush as premium vehicles but they're nice and comfortable. This pretty much describes the interior. The electronics are comparable to most vehicles. It has everything you need but nothing over the top. (Again, practical.) Greatly appreciate the cabin air filter and ease of changing it. I like smelling a fresh interior all the time. We're in the south where it's high in pollen, so the HEPA cabin filter is perfect. In my opinion the Ascent is a great mid-size SUV option that looks nice, is practical and has that Subaru reliability.

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Outdoorsman on October 1, 2023

2020 Ascent had poor reliability

Very disappointed with the 2020 Ascent bought new and also with poor dealer experience. Had multiple quality issues including excess gasoline contamination in the engine oil (high oil level on dipstick), heavy brake vibration and shudder when brakes get hot, poor and unfixable drivers door fit. Will never buy a Subaru again, should have bought a Toyota!

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Connoè on August 15, 2023

literal body panels were falling off...

had a used Subaru ascent at 35k miles, and about 40k miles in the front black trim piece FELL off and whacked a car behind us while going 70mph down the road. also the fuel pump had to be replaced about SEVEN times.

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Hafiz on June 24, 2022

Poor build quality Subaru compromised with quality

I bought 2021 Subaru ascent and I m disappointed build quality is poor my car seat give noise they try three time to fixed but it’s same they change front router and pads and when I apply for brakes it’s giving noise and they fix three time but it’s still same they said when you drive in traffic it’s give you noise

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Harry McClane on May 23, 2022

Not reliable, really horrible dealer service. Will

I’m working on my third transmission. Not remotely reliable. Had Forester, much better than the Ascent. Will never buy another Subaru. Most expensive least reliable.

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Psalvat on April 26, 2021

Great Quality, styling, reliability, and value.

2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .

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Dee on April 11, 2021

Super comfortable with many great features

This car is spacious with very comfortable seating and many extra features that make me feel like I am riding in style. It came with a giant sun roof, clear bra, options for navigation and phone apps, choice of car mats (rubber or carpet) and rides so smooth. I love my new Subaru!!

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Zeilernator on February 3, 2021

Fantastic Family Car, but frequent gas stations

The amount of safety features on this car is almost too much to count. It’s great that you can turn them on off for when you want to have a little fun without the kids in the car. Plenty of power and love the space. Sad that it only gets 22 average mpg and only has a 17 gallon tank. Biggest complaint is the gas tank size

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New to Subaru on January 28, 2021

LOVE my new ride!

I am new to the Subaru family and I really have enjoyed driving the Ascent. Needed an AWD for this area and so far is very reliable. Looking forward to warmer weather so we can travel to other areas.

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Johnsons in TX on January 11, 2021

After one year, this car has operated perfectly

We really like the Eyesight technology which will help us be better drivers as we continue to age. There was absolutely no charge for the one-year maintenance schedule we just had.

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Simon A

Simon is a contributor to VinCheck, where he provides articles and reviews on various automotive topics. His work focuses on delivering accurate and up-to-date information about used cars, helping readers make informed decisions.