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2021 Mercedes-Benz Metris Overview, Reviews, Ratings & Specs

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Eugene S | March 31, 2025
The 2021 Mercedes-Benz Metris is a mid-size van offering a blend of Mercedes-Benz refinement and practical utility. Available as a cargo van or passenger van, the Metris slots between compact vans and full-size models. Key trims include Cargo, Passenger, and Worker versions. Model years have seen updates focusing on technology and engine improvements. Pricing typically ranges from $30,000 to $40,000 depending on configuration and options. Its manageable size and Mercedes-Benz badge make it appealing for businesses and families needing versatility.
The Good

The 2021 Metris offers a compelling blend of practicality and prestige. Its turbocharged engine provides adequate performance, while the Mercedes-Benz name adds a touch of sophistication. Comfortable seating and a well-designed interior appeal to emotional buyers, while its cargo capacity and fuel efficiency are practical advantages for business owners. It's a versatile van with a premium feel.

The Bad

Potential weaknesses of the 2021 Metris include its somewhat utilitarian interior, which may not fully live up to Mercedes-Benz standards. Some owners have reported issues with the transmission and electrical systems. The ride quality can also be firm, particularly when the van is unloaded. Keep an eye out for maintenance records and conduct a thorough inspection.

2021 Mercedes-Benz Metris: Quick Overview

  • Engine Options: 2.0L Turbocharged Inline-4
  • Horsepower: 208 hp @ 5500 rpm
  • Torque: 258 lb-ft @ 1250-4000 rpm
  • Fuel Economy:
    • City: 19 mpg
    • Highway: 24 mpg
    • Combined: 21 mpg
  • 0-60 Times: Approximately 8.4 seconds
  • Towing Capacity: Up to 5,000 lbs (when properly equipped)
  • Trim-Level Features:
    • Cargo Van: Standard features include a cargo partition, basic audio system, and durable interior materials. Options include upgraded audio, navigation, and driver-assistance features.
    • Worker Cargo Van: A more basic version of the cargo van focusing on essential functionality and affordability.
    • Passenger Van: Features include seating for up to eight passengers, rear climate control, and upgraded interior trim. Optional features include power sliding doors, leatherette upholstery, and advanced safety systems.
    • Base Passenger Van: Cloth upholstery, basic audio system, and standard safety features.
    • Upgraded Passenger Van: Offers more comfort and convenience features such as upgraded audio, power-adjustable seats, and additional storage options.
  • Transmission: 9-speed automatic
  • Drivetrain: Rear-wheel drive

2021 Mercedes-Benz Metris Specifications

Vehicle Information
Year 2021
Make Mercedes-Benz
Model Metris
Trim -
Style Passenger Van
Type Van
Category Cargo Van
Manufacturing Details
Made In Germany
Manufacturing City VITORIA
Dimensions
Doors -
Curb Weight -
Gross Vehicle Weight Rating 7000 pounds
Overall Height -
Overall Length 202.40 inches
Overall Width 75.90 inches
Wheelbase Length 126.00 inches
Standard Seating 7
Engine & Performance
Engine 2.0-L L-4 DOHC 16V
Engine Size 2L
Engine Cylinders 4
Transmission 7-Speed Automatic
Transmission Type Automatic
Transmission Speeds 7-Speed
Drivetrain Rear-Wheel Drive
Additional Features
Anti-Brake System 4-Wheel ABS
Steering Type Rack & Pinion
Pricing
Manufacturer Suggested Retail Price (MSRP) $38,135
Invoice Price -
Delivery Charges $1,295

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What Problems Does the 2021 Mercedes-Benz Metris Have?

Frequently reported problems for the 2021 Mercedes-Benz Metris, and other recent model years, often revolve around the transmission. Some owners have experienced rough shifting, hesitation, or even complete transmission failure, sometimes at relatively low mileage. Electrical issues, such as problems with the infotainment system, sensors, and wiring harnesses, have also been reported. Premature wear of brake components is another recurring concern.

Recalls for the Metris have addressed issues like potential fuel leaks, faulty airbags, and problems with the electronic stability control (ESC) system. It's important to check the VIN with the NHTSA to verify if any recalls apply to a specific vehicle.

Long-term reliability can be a concern, as some owners report that the Metris requires more frequent maintenance and repairs compared to other vans. The cost of parts and labor, being a Mercedes-Benz product, tends to be higher. Regular maintenance, adherence to recommended service intervals, and prompt attention to any warning signs are crucial to mitigating potential reliability issues.

How long will the 2021 Mercedes-Benz Metris last?

With consistent maintenance, the 2021 Mercedes-Benz Metris can reasonably be expected to provide 150,000 to 200,000 miles of service, potentially lasting 10-15 years for an average driver. However, longevity heavily depends on adherence to the recommended maintenance schedule and addressing issues promptly. The transmission and electrical systems are known weak points and may require attention over time. Rust can also be a concern in colder climates. Regular fluid changes and inspections are vital to maximizing the van's lifespan.

What Technology & Safety Features are Included?

The 2021 Mercedes-Benz Metris features a standard infotainment system with a 5.8-inch display, Bluetooth connectivity, and a USB port. Optional upgrades include a 7-inch touchscreen display with Apple CarPlay and Android Auto integration. Driver-assistance features include standard crosswind assist and available features like blind-spot monitoring, lane-keeping assist, collision prevention assist, and a rearview camera.

Safety features include multiple airbags, anti-lock brakes, and electronic stability control. Optional safety features include parking sensors and active parking assist.

Crash-test ratings from the NHTSA and IIHS can vary, but generally, the Metris performs adequately in crash tests. It's important to check the latest safety ratings from these organizations for the specific model year. The availability of advanced driver-assistance systems improves safety and helps prevent accidents. While the standard tech is somewhat basic, the optional upgrades provide a more modern and user-friendly experience.

What Colors Options are Available?

Exterior Colors
Arctic White
Jet Black
Granite Green
Brilliant Silver Metallic
Graphite Grey Metallic
Rock Crystal White Metallic
Hyacinth Red Metallic
Steel Blue
Pebble Grey
Flint Grey
Interior Colors
Black Leatherette
Black Fabric
Grey Fabric

2021 Mercedes-Benz Metris Prices and Market Value

The 2021 Mercedes-Benz Metris had a starting MSRP of around $33,000 for the cargo van and approximately $36,000 for the passenger van, before options. Used market prices currently range from the low $20,000s to the high $30,000s, depending on mileage, condition, and trim level. Depreciation is relatively moderate compared to some other vans, holding its value reasonably well, especially for well-maintained models with desirable options. Factors affecting resale value include overall condition, maintenance records, low mileage, and the presence of popular features like upgraded infotainment and driver-assistance systems.

2021 Mercedes-Benz Metris Cost of Ownership

The 2021 Mercedes-Benz Metris tends to have higher insurance costs compared to non-luxury vans due to its Mercedes-Benz badge and potential repair expenses. Fuel costs are moderate, aligning with its fuel economy ratings. Maintenance and repair costs can be higher than average, especially if performed at a Mercedes-Benz dealership. Long-term ownership costs can be considered moderate to high, making it less economical than some of its competitors. Careful budgeting for maintenance and potential repairs is essential.

2021 Mercedes-Benz Metris Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity 18.50 gallons
City Mileage 18 miles/gallon
Highway Mileage 22 miles/gallon

2021 Mercedes-Benz Metris Safety Rating

NHTSA
Overall Rating Not Tested
Overall Frontal Star Rating Not Tested
Side Overall Star Rating Not Tested
Overall Rollover Star Rating Not Tested
Combined Front Seat Rating Not Tested
Combined Rear Seat Rating Not Tested
Overall Frontal Star Rating Not Tested
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating Not Tested
Side Barrier Star Ratings Not Tested
Side Pole Star Rating Not Tested
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating Not Tested

2021 Mercedes-Benz Metris Warranty

Basic
Original warranty 36 months / 36,000 miles
Estimated remaining Expired
Powertrain
Original warranty 60 months / 60,000 miles
Estimated remaining 12 months / 60,000 miles
Rust
Original warranty 60 months / 100,000 miles
Estimated remaining 12 months / 100,000 miles

2021 Mercedes-Benz Metris Insurance

Insurance for a 2021 Mercedes-Benz Metris is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.

How Does the 2021 Mercedes-Benz Metris Compare to Other Van?

The 2021 Mercedes-Benz Metris competes with vans like the Ford Transit Connect, Ram ProMaster City, and Nissan NV200. In terms of performance, the Metris offers a more refined driving experience than the Nissan NV200, but the Ford Transit Connect often feels more agile. Feature-wise, the Metris offers a blend of basic and premium options, but it can be more expensive than its rivals when similarly equipped.

Reliability is a key differentiating factor. The Ford Transit Connect and Ram ProMaster City generally have fewer reported issues than the Metris. Price-wise, the Metris typically commands a premium due to its Mercedes-Benz branding. If reliability and lower cost are primary concerns, the Ford Transit Connect or Ram ProMaster City are better alternatives. If you need more space and capability, the full-size Ford Transit or Ram ProMaster are worth considering, though they are larger and less maneuverable. The Metris offers a unique blend of size and refinement, but potential buyers should weigh the cost and reliability factors carefully.

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Final Verdict: Is the 2021 Mercedes-Benz Metris a Good Van?

The 2021 Mercedes-Benz Metris is ideal for small businesses or families needing a versatile vehicle that's easier to maneuver than a full-size van. It's worth buying if you value the Mercedes-Benz brand and are willing to pay a premium for its refinement, despite potential reliability concerns. Consider a used model to save money, but prioritize vehicles with comprehensive maintenance records and a thorough inspection. Specific trims like the passenger van with upgraded safety features are often a good choice. Be prepared for potentially higher maintenance costs and compare it thoroughly with competitors before making a decision.

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Eugene S

Eugene is an automotive enthusiast with over 15 years of experience in the used car market. As a writer at VINCheck.info, he brings deep industry insight and a passion for cars, helping readers make smart, informed decisions. Eugene has written hundreds of used car reviews and is known for breaking down complex automotive topics into clear, actionable advice. Over the years, he has driven and worked on a wide range of vehiclesβ€”starting with tuning street cars in his early days and eventually focusing on performance upgrades and reliability improvements. Today, he specializes in evaluating used vehicles through the lens of real-world ownership and enthusiast needs. A longtime fan of Porsche, Eugene especially appreciates vehicles that blend durability with driving enjoyment.