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2020 Tesla Model X Overview, Reviews, Ratings & Specs

Rating: 4.33
Based on 12 Owner Reviews
Jovan | March 31, 2025
The 2020 Tesla Model X, a mid-size all-electric luxury SUV, builds upon Tesla's reputation for innovation. Its distinctive falcon-wing doors and optional seven-seat configuration set it apart. Available trims include Long Range, Performance, and Standard Range (though availability varied). The original pricing ranged approximately from $80,000 to $120,000, depending on configuration and options. The Model X is popular due to its impressive acceleration, long range, advanced technology, and distinctive styling.
The Good

The 2020 Tesla Model X boasts exhilarating performance with instant torque and rapid acceleration, appealing to the emotional buyer. Practically, it offers excellent energy efficiency, a spacious and comfortable cabin, advanced technology features like Autopilot, and a distinctive design that turns heads. Long range capability reduces range anxiety.

The Bad

Potential weaknesses of the 2020 Tesla Model X include concerns about build quality, particularly panel gaps and fit-and-finish issues. Reliability can be inconsistent, with potential problems related to the falcon-wing doors, touchscreen functionality, and suspension. Some owners have reported higher maintenance costs compared to traditional vehicles due to specialized components.

2020 Tesla Model X: Quick Overview

  • Engine Options: All-electric, dual-motor or tri-motor configurations.
  • Horsepower: Varies by trim; Long Range offers around 518 hp, while the Performance trim delivers over 778 hp.
  • Fuel Economy: Rated in MPGe (miles per gallon equivalent). The Long Range achieves around 102 MPGe combined.
  • 0-60 Times: The Performance trim can achieve 0-60 mph in as little as 2.6 seconds with the "Raven" powertrain upgrade. Long Range versions are typically around 4.4 seconds.
  • Towing Capacity: Up to 5,000 pounds.
  • Trim-Level Features:
    • Standard Range (Discontinued): Included basic Autopilot, premium connectivity, heated front seats, and a standard audio system.
    • Long Range: Increased range, faster acceleration, and often included enhanced Autopilot features as an option. It came standard with premium audio and heated everything
    • Performance: Maximum performance, including Ludicrous Mode, performance brakes, carbon fiber spoiler, and unique interior trim.
  • General Features Across Trims: Large touchscreen display, over-the-air software updates, access to Tesla's Supercharger network, all-wheel drive, panoramic windshield, and falcon-wing rear doors.
  • Battery Capacity: 75 kWh to 100 kWh depending on the configuration and year of manufacture.

2020 Tesla Model X Specifications

Vehicle Information
Year 2020
Make Tesla
Model Model X
Trim -
Style -
Type Sedan
Category Compact Car
Manufacturing Details
Made In United States
Manufacturing City FREMONT
Dimensions
Doors 5-Door
Curb Weight -
Gross Vehicle Weight Rating -
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating -
Engine & Performance
Engine Electric
Engine Size -
Engine Cylinders -
Transmission 1-Speed Automatic
Transmission Type Automatic
Transmission Speeds 1-Speed
Drivetrain All-Wheel Drive
Additional Features
Anti-Brake System -
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

Vehicle History Report

Vehicle
Specifications
Ownership
History
All History
Events
NMVTIS Title
History Check
Salvage/Rebuilt
Check
Accident
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Theft
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Open Lien
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Past Sale
Listings
Safety
Recalls
Odometer
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Market Price
Analysis

What Problems Does the 2020 Tesla Model X Have?

The 2020 Tesla Model X, while innovative, has experienced its share of reported problems. One frequent concern revolves around build quality, including inconsistent panel gaps, misaligned trim, and issues with paint. The falcon-wing doors, while visually striking, have also been a source of problems for some owners, ranging from sensor malfunctions to issues with opening and closing properly. The large central touchscreen, which controls many vehicle functions, has occasionally been reported to freeze or experience glitches. Air suspension problems have also been noted.
Recalls have affected the 2020 Model X for issues such as suspension components, touchscreen failures due to memory issues, and seat belt failures. Long-term reliability remains a concern for some owners, particularly regarding the longevity of the battery pack and the potential for high repair costs on specialized components like the falcon-wing doors and air suspension. Software glitches are also a common complaint, though Tesla regularly addresses these through over-the-air updates, not all updates fix everything for every customer. Before purchasing, checking the vehicle's recall history and obtaining a pre-purchase inspection by a qualified technician is highly advisable. While some report no issues, it's best to be aware of potential challenges.

How long will the 2020 Tesla Model X last?

With proper maintenance, the 2020 Tesla Model X can likely provide 150,000 to 200,000 miles of service or 10-15 years, though battery degradation will affect range over time. Long-term durability concerns often center around the battery pack's capacity retention, with some loss of range expected after several years. The falcon-wing doors and air suspension are also potential long-term weaknesses, requiring specialized repairs that can be costly. Regular software updates are crucial for maintaining optimal performance and addressing potential issues. Owner maintenance habits, such as proper charging practices, significantly impact the battery's lifespan and overall reliability.

What Technology & Safety Features are Included?

The 2020 Tesla Model X is packed with technology. The centerpiece is the large touchscreen infotainment system, which controls virtually all vehicle functions, including navigation, climate control, and entertainment. Standard features include premium audio, Bluetooth connectivity, and over-the-air software updates.
Driver-assistance features are prominent, with standard Autopilot including adaptive cruise control, lane keeping assist, and automatic emergency braking. Enhanced Autopilot, an optional package, added features like automatic lane changes, automatic parking, and Summon (remote control via smartphone). Full Self-Driving Capability (FSD) was also available as an option, offering features like traffic light and stop sign control, though its capabilities are still evolving.
Safety features include a strong safety cage, multiple airbags, and electronic stability control. Crash-test ratings from NHTSA (National Highway Traffic Safety Administration) and IIHS (Insurance Institute for Highway Safety) are generally favorable, but it's best to consult their official websites for specific ratings for the 2020 model year. The optional features greatly enhanced the technology of the vehicle and increased safety.

What Colors Options are Available?

Exterior Colors
Solid Black
Midnight Silver Metallic
Deep Blue Metallic
Pearl White Multi-Coat
Red Multi-Coat
Interior Colors
Black
White
Cream

2020 Tesla Model X Prices and Market Value

The 2020 Tesla Model X originally ranged from approximately $80,000 to $120,000, depending on the trim and options. Used market prices vary significantly based on mileage, condition, and configuration. Expect to find used 2020 Model X vehicles ranging from $50,000 to $80,000 or more, as of late 2024. Depreciation is influenced by factors like battery health, mileage, and the availability of new Tesla models. Over-the-air updates keeping the car "current" help maintain value. Models with Full Self-Driving Capability (FSD) generally command higher resale prices. Battery health is key to resale value.

2020 Tesla Model X Cost of Ownership

Insurance costs for the 2020 Tesla Model X can be higher than average due to its expensive components and complex technology. While "fuel" costs (electricity) are lower than gasoline, maintenance and repair costs can be significant, especially for specialized components like the falcon-wing doors and battery. Long-term ownership costs can be moderately high, balancing lower energy costs against potentially higher repair and insurance expenses. Software glitches can be annoying to deal with. The car can be costly to own.

2020 Tesla Model X Fuel Efficiency

Fuel Type Electric
Fuel Capacity -
City Mileage -
Highway Mileage -

2020 Tesla Model X Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Tesla Model X Insurance

Insurance for a 2020 Tesla Model X is moderately priced, reflecting its status as a Sedan with strong safety ratings and
reasonable repair costs.

How Does the 2020 Tesla Model X Compare to Other Sedan?

The 2020 Tesla Model X competes with other luxury SUVs like the Audi e-tron, Jaguar I-PACE, BMW iX, and Mercedes-Benz EQS SUV. In terms of performance, the Model X boasts superior acceleration and range compared to some rivals. Its technology is also a standout feature, although its touchscreen-centric interface can be polarizing. Reliability is a point of contention, with some competitors offering better-proven track records. The Model X's unique falcon-wing doors differentiate it, but can be a reliability concern. Price-wise, the Model X can be competitive, especially when considering the long-term cost savings of electric power.
Alternatives to consider depend on priorities. The Audi e-tron and BMW iX offer more traditional luxury and potentially better build quality. The Mercedes-Benz EQS SUV brings S-Class levels of opulence. For buyers prioritizing reliability and a more conventional driving experience, these alternatives might be preferable. However, for those seeking cutting-edge technology, blistering acceleration, and access to Tesla's Supercharger network, the Model X remains a compelling choice. The I-PACE is a sporty alternative, but lacks the space of the Model X.

Ranks #1436 Sedan

1 2023 Toyota Camry (5.0★)
2 2023 Honda Accord (0.0★)
3 2023 Lexus ES (0.0★)
4 2024 Subaru Legacy (5.0★)
5 2022 Mazda MX-30 (5.0★)
6 2024 BMW M3 (0.0★)
7 2023 Ford Mustang (5.0★)
8 2023 Mercedes-Benz AMG GT (0.0★)
9 2023 Audi A3 (0.0★)
10 2023 Chevrolet Camaro (5.0★)
11 2023 Hyundai Elantra Hybrid (0.0★)
12 2023 Nissan Altima (4.0★)
1436 2020 Tesla Model X (5.0★)

Final Verdict: Is the 2020 Tesla Model X a Good Sedan?

The 2020 Tesla Model X is ideal for tech-savvy buyers who prioritize performance, electric range, and innovative features. It's worth buying if you're comfortable with the potential for reliability issues and are willing to accept a less traditional luxury experience. A used 2020 Model X can be a good value, but a thorough inspection is crucial. Consider a Long Range or Performance trim for optimal range and performance. For buyers prioritizes build quality, conventional controls, a more luxurious interior, or prefer to avoid potential repair costs, alternatives such as Audi e-tron or BMW iX might be a better choice. If you need a 7-seater and like the technology, it might be worth it.

2020 Tesla Model X Owner Reviews

4.33
Consumer Rating, Based on 12 Consumer Reviews
Overall rating
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jarhead45 on July 10, 2020

Out Standing performance with comfort

Very comfortable car with no motor noise and the air suspension give you a smooth ride. Super charger stations are plentyfull. electric is the way to go.

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Fifty and Thrifty on July 5, 2020

Worlds best SUV

I'm a field service technician and have abused a Model X for over 10,000 miles. My territory is mostly TN, VA, and NC. Travelling throughout the Appalachian chain within, loaded with over a thousand pound of parts and material, has revealed a suspension that decimates rival SUVs. The majority of the weight being in the deck/battery of the vehicle makes for the great handling into the curves of the mountains. It's passing acceleration is amazing, going from 70 to 90 in about a second (loaded to the gill). I was renting SUVs for a few months and working them as I was, would lunge into curves because of the front heavy motor - and just scream trying to pass in the mountains. Most of the time I do not use the brake pedal, as letting off the accelerator engages the regenerative braking and charges the battery at the same time. The falcon doors and hatch back/trunk make loading and unloading easy with the added space in the "frunk". The infotainment system is super sweet with excellent mapping. The seats are easily adjusted to make them "just right" and made from a thick, supple, and cushy material that easily wipes clean. - I have travelled around the world doing commercial field (and military) service for 30 years, renting vehicles that were big, small, fast and slow. The Tesla Model X is the best SUV in the world today being quick, nimble, and tough as a nail.

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1
0

SF Bay Area Jeff on July 3, 2020

My Last Car

I’ve had a few small items need attention and one door motor go bad. It’s a bit large for my garage and driving. Autopilot is great but not perfect but makes driving less stressful. Trim piece came loose and fit of components is not precise but overall I love this car! If one has solar and a Tesla Powerwall too, this car is awesome, otherwise your power bill may “shock” you. My car has free supercharging for long trips.

Was this review helpful?
1
0

AlexCal5 on June 11, 2020

I own a Model X and wish I could give it back.

I was so excited when I ordered this car for the fact that they are so green. The back doors are cool also. But the Tesla was experience and car didn’t keep up with the hype. The car is set to help and notice it’s surroundings but if doesn’t care if you are in the way. I have been hit by the doors more than once. I was getting things out of the trunk and my wife had the key. She walked away and the trunk closed on me. Positive I don’t need to put gas and it’s quick. Negative, not enough words left in the review.

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0
1

Totoro722 on May 12, 2020

Stands apart

After having this car for a few months, I am convinced that it is the best car I have ever driven. So far (not a long time) it has been flawless. The ride is very comfortable (and adjustable), the interior is a bit Spartan for a car in its price range, however it makes up for the somewhat less cushy interior with technology that is far ahead of any other car maker. Driving an electric car with performance that rivals some super cars is a thrill. I believe Tesla is the only car company that really gets what electric cars are about. The Tesla supercharging network has no equal for other cars. The Model Y may be a better value, but if you want a crossover with all the luxury, this is the one to get.

Was this review helpful?
1
0

jarhead45 on July 10, 2020

Out Standing performance with comfort

Very comfortable car with no motor noise and the air suspension give you a smooth ride. Super charger stations are plentyfull. electric is the way to go.

Was this review helpful?
1
0

Fifty and Thrifty on July 5, 2020

Worlds best SUV

I'm a field service technician and have abused a Model X for over 10,000 miles. My territory is mostly TN, VA, and NC. Travelling throughout the Appalachian chain within, loaded with over a thousand pound of parts and material, has revealed a suspension that decimates rival SUVs. The majority of the weight being in the deck/battery of the vehicle makes for the great handling into the curves of the mountains. It's passing acceleration is amazing, going from 70 to 90 in about a second (loaded to the gill). I was renting SUVs for a few months and working them as I was, would lunge into curves because of the front heavy motor - and just scream trying to pass in the mountains. Most of the time I do not use the brake pedal, as letting off the accelerator engages the regenerative braking and charges the battery at the same time. The falcon doors and hatch back/trunk make loading and unloading easy with the added space in the "frunk". The infotainment system is super sweet with excellent mapping. The seats are easily adjusted to make them "just right" and made from a thick, supple, and cushy material that easily wipes clean. - I have travelled around the world doing commercial field (and military) service for 30 years, renting vehicles that were big, small, fast and slow. The Tesla Model X is the best SUV in the world today being quick, nimble, and tough as a nail.

Was this review helpful?
1
0

SF Bay Area Jeff on July 3, 2020

My Last Car

I’ve had a few small items need attention and one door motor go bad. It’s a bit large for my garage and driving. Autopilot is great but not perfect but makes driving less stressful. Trim piece came loose and fit of components is not precise but overall I love this car! If one has solar and a Tesla Powerwall too, this car is awesome, otherwise your power bill may “shock” you. My car has free supercharging for long trips.

Was this review helpful?
1
0

AlexCal5 on June 11, 2020

I own a Model X and wish I could give it back.

I was so excited when I ordered this car for the fact that they are so green. The back doors are cool also. But the Tesla was experience and car didn’t keep up with the hype. The car is set to help and notice it’s surroundings but if doesn’t care if you are in the way. I have been hit by the doors more than once. I was getting things out of the trunk and my wife had the key. She walked away and the trunk closed on me. Positive I don’t need to put gas and it’s quick. Negative, not enough words left in the review.

Was this review helpful?
0
1

Totoro722 on May 12, 2020

Stands apart

After having this car for a few months, I am convinced that it is the best car I have ever driven. So far (not a long time) it has been flawless. The ride is very comfortable (and adjustable), the interior is a bit Spartan for a car in its price range, however it makes up for the somewhat less cushy interior with technology that is far ahead of any other car maker. Driving an electric car with performance that rivals some super cars is a thrill. I believe Tesla is the only car company that really gets what electric cars are about. The Tesla supercharging network has no equal for other cars. The Model Y may be a better value, but if you want a crossover with all the luxury, this is the one to get.

Was this review helpful?
1
0
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Jovan

Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.