The 2020 Mercedes-Benz GLA, part of the second generation introduced for this model year, is a compact luxury crossover SUV. It slots into the entry-level segment of Mercedes-Benz's SUV lineup. Key trims include the GLA 250 and the performance-oriented Mercedes-AMG GLA 35. With a starting MSRP around $37,000 when new, its popularity stems from offering Mercedes-Benz luxury and technology in a more accessible, stylish package, appealing to younger buyers and those seeking a premium urban cruiser.
The Good
The 2020 GLA boasts a refined and upscale interior, striking exterior design, and a comfortable ride. Its potent turbocharged engines offer engaging performance, while its advanced technology and safety features provide peace of mind. This blend of luxury, sporty driving dynamics, and practicality makes it an attractive option for those seeking a premium compact SUV.
The Bad
Potential buyers should be aware of the relatively tight rear-seat and cargo space compared to some rivals. Some may also find the ride slightly firm, especially on larger wheel options, and the infotainment system can have a learning curve for some users. Overpricing for optional packages can also be a concern.
2020 Mercedes-Benz GLA: Quick Overview
- Engine Options:
- GLA 250: 2.0L turbocharged inline-4
- Mercedes-AMG GLA 35: 2.0L turbocharged inline-4
- Horsepower:
- GLA 250: 221 hp
- Mercedes-AMG GLA 35: 302 hp
- Fuel Economy (EPA Estimated):
- GLA 250 (FWD): 25 MPG city / 34 MPG highway
- GLA 250 (4MATIC AWD): 24 MPG city / 33 MPG highway
- Mercedes-AMG GLA 35 (4MATIC AWD): 23 MPG city / 29 MPG highway
- 0-60 MPH Times (Estimated):
- GLA 250: Approximately 6.8 seconds
- Mercedes-AMG GLA 35: Approximately 4.9 seconds
- Towing Capacity: Not typically advertised or recommended for this class of vehicle. Focus is on passenger comfort and utility, not heavy towing.
- Trim-Level Features:
- GLA 250: Standard features include a 7-inch infotainment display, Apple CarPlay/Android Auto, power-adjustable front seats, keyless ignition, LED headlights, and a rearview camera. Optional packages add features like a larger 10.25-inch screen, panoramic sunroof, navigation, advanced driver aids, and upgraded interior materials.
- Mercedes-AMG GLA 35: Builds upon the GLA 250 with a more powerful engine, AMG-tuned suspension, performance brakes, AMG-specific exterior and interior styling, sport seats, and more aggressive driving modes.
2020 Mercedes-Benz GLA Specifications
Vehicle Information
| Year | 2020 |
| Make | Mercedes-Benz |
| Model | GLA |
| Trim | - |
| Style | 250 SUV FWD 8AT 2.0L I4 |
| Type | Sport Utility Vehicle |
| Category | passenger |
Manufacturing Details
| Made In | Germany |
| Manufacturing City | BREMEN |
Dimensions
| Doors | 5-Door |
| Curb Weight | 3350 pounds |
| Gross Vehicle Weight Rating | - |
| Overall Height | 60 inches |
| Overall Length | 173.6 inches |
| Overall Width | 71 inches |
| Wheelbase Length | 106.3 inches |
| Standard Seating | 5 |
Engine & Performance
| Engine | 2L I4 |
| Engine Size | 2L |
| Engine Cylinders | 4 |
| Transmission | 8-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 8-Speed |
| Drivetrain | Front-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $36,000 |
| Invoice Price | $34,000 |
| Delivery Charges | $995 |
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What Problems Does the 2020 Mercedes-Benz GLA Have?
The 2020 Mercedes-Benz GLA, being the first model year of its second generation, has had a relatively clean slate in terms of widespread, systemic issues. However, as with any first-year redesign, some minor concerns have been reported by owners. The most common complaints tend to revolve around the MBUX infotainment system, with some users experiencing occasional glitches, freezing, or connectivity issues with Apple CarPlay and Android Auto. These are often software-related and can potentially be resolved with updates. Another area sometimes mentioned is the ride quality, which some find a bit firm, especially on rougher roads, though this is subjective and dependent on wheel size and tire profile. Long-term reliability for this specific generation is still developing, as it hasn't been on the market long enough for extensive historical data. However, Mercedes-Benz vehicles, in general, are known for their sophisticated engineering, which can sometimes translate to higher repair costs if issues do arise down the line. There have been a few recalls issued for the 2020 GLA, primarily concerning minor safety-related items such as potential issues with the rearview camera's functionality or certain electrical components. These recalls are typically addressed by dealerships at no cost to the owner and are designed to mitigate potential risks. It's always advisable for prospective buyers to check the National Highway Traffic Safety Administration (NHTSA) website for any open recalls on a specific vehicle's Vehicle Identification Number (VIN). For the 2020 model year, the focus is on ensuring all software and minor hardware components are functioning as intended to maintain the premium experience Mercedes-Benz aims to deliver.
How long will the 2020 Mercedes-Benz GLA last?
Based on typical owner data and maintenance habits for premium compact SUVs, the 2020 Mercedes-Benz GLA can reasonably be expected to last between 150,000 to 200,000 miles or more with diligent care. Long-term durability is generally good, benefiting from Mercedes-Benz's robust engineering. However, potential weaknesses over time could include the electronic components, such as the MBUX infotainment system, which may become more prone to glitches as the vehicle ages. Regular maintenance, adhering to the manufacturer's service schedule, and using quality parts are crucial for maximizing its lifespan. Neglecting these can lead to accelerated wear on the powertrain and other systems, potentially increasing repair costs.
What Technology & Safety Features are Included?
The 2020 Mercedes-Benz GLA is equipped with a robust suite of technology, entertainment, and safety features, setting a high standard for its segment. Standard tech includes the intuitive MBUX (Mercedes-Benz User Experience) infotainment system, typically featuring a 7-inch touchscreen display, voice control capabilities, and smartphone integration via Apple CarPlay and Android Auto. Optional upgrades include a larger 10.25-inch dual-screen setup that creates a widescreen cockpit effect, enhancing the premium feel. For entertainment, the system offers standard AM/FM radio, Bluetooth connectivity, and USB ports. Advanced driver-assistance systems are a strong suit. Standard safety features often include automatic emergency braking and a rearview camera. Numerous optional driver aids are available, such as adaptive cruise control, blind-spot monitoring, lane-keeping assist, evasive steering assist, and a 360-degree surround-view camera system, which significantly boosts confidence in urban driving and parking. In terms of safety ratings, the 2020 Mercedes-Benz GLA generally performs well. While official ratings can vary slightly depending on the testing agency and specific configurations, the second-generation GLA has typically earned good marks in crash tests, reflecting its modern safety architecture and a comprehensive array of airbags. For instance, it often receives top ratings from the IIHS (Insurance Institute for Highway Safety) in key impact categories, underscoring its commitment to occupant protection. The available driver-assistance technologies further contribute to its safety profile by helping to prevent accidents.
What Colors Options are Available?
2020 Mercedes-Benz GLA Prices and Market Value
When new, the 2020 Mercedes-Benz GLA 250 had a starting MSRP in the range of $37,000 to $39,000, with the Mercedes-AMG GLA 35 commanding a higher price, often starting around $47,000. Currently, the used market prices for a 2020 GLA 250 typically range from $22,000 to $28,000, heavily influenced by mileage, condition, and optional features. The AMG variant will be higher. The GLA experiences a moderate depreciation curve, typical for luxury vehicles, losing about 20-25% of its value in the first year and continuing to depreciate steadily. Factors affecting resale value include the vehicle's maintenance history, accident-free record, the inclusion of desirable option packages, and overall market demand for compact luxury SUVs.
2020 Mercedes-Benz GLA Cost of Ownership
The 2020 Mercedes-Benz GLA is generally considered moderately costly to own. Insurance premiums will likely be higher than for non-luxury compact SUVs due to its premium badge and components. Fuel costs are reasonable for its class, with the GLA 250 offering good MPG. However, maintenance and repair costs can be significant. Routine services at a Mercedes-Benz dealership are typically more expensive than at independent shops. Parts for Mercedes-Benz vehicles can also carry a premium. While it's not an ultra-economical vehicle, its ownership costs are somewhat mitigated by its strong resale value and the relatively good fuel efficiency of the standard powertrain. Opting for the AMG variant will increase all these costs.
2020 Mercedes-Benz GLA Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
13.5 gallons
City Mileage
24 miles/gallon
Highway Mileage
34 miles/gallon
2020 Mercedes-Benz GLA Insurance
Insurance for a 2020 Mercedes-Benz GLA is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Mercedes-Benz GLA Compare to Other Sport Utility Vehicle?
The 2020 Mercedes-Benz GLA competes in the highly contested luxury compact SUV segment against rivals like the BMW X1, Audi Q3, Volvo XC40, and Lexus UX.
Performance: The GLA 250 offers a respectable 221 horsepower, providing adequate acceleration for daily driving. The AMG GLA 35 significantly ups the ante with 302 horsepower, making it one of the sportiest in the class. The BMW X1 often matches or slightly exceeds the GLA 250 in power and offers a more engaging driving experience. The Audi Q3 provides a balanced performance. The Volvo XC40 offers a comfortable ride with capable, though not as sporty, powertrains. The Lexus UX prioritizes efficiency over outright performance.
Features: Mercedes-Benz typically leads in interior luxury and advanced technology. The 2020 GLA's MBUX system is cutting-edge, especially with the larger screen option. The BMW X1 and Audi Q3 also offer sophisticated infotainment and feature-rich cabins. The Volvo XC40 stands out with its distinctive Scandinavian design and excellent safety features. The Lexus UX offers a minimalist interior with good tech, though sometimes less intuitive.
Reliability: Historically, BMW and Audi have had mixed reliability ratings, while Lexus is renowned for its exceptional long-term reliability. Volvo's reliability has been improving. For the 2020 GLA, as a first-year redesign, long-term reliability is still being established, but early reports suggest it's on par with its German counterparts, which generally trail Lexus.
Price: The 2020 GLA started at a competitive price point, often slightly lower than comparable BMW or Audi models when base trims are considered. However, optional packages can quickly drive up the cost. The Lexus UX typically offers a strong value proposition, especially considering its reliability.
Recommendations:
* For sporty driving and outright performance: The Mercedes-AMG GLA 35 is excellent. For a more balanced sporty feel, the BMW X1 is a strong contender.
* For ultimate reliability and lower long-term costs: The Lexus UX is the clear winner, though it sacrifices some performance and luxury flair.
* For a well-rounded luxury experience with distinctive styling: The Volvo XC40 is a great choice. The Audi Q3 offers a solid all-around package that rivals the standard GLA 250.
Final Verdict: Is the 2020 Mercedes-Benz GLA a Good Sport Utility Vehicle?
The 2020 Mercedes-Benz GLA is ideal for urban dwellers and younger buyers seeking a stylish, premium compact SUV experience without the larger footprint and price tag of higher-tier Mercedes-Benz models. It's worth buying if you prioritize brand prestige, a modern and luxurious interior, and cutting-edge technology. It's particularly appealing as a used vehicle, where its depreciation makes it more accessible. The standard GLA 250 offers a good balance of comfort and features for daily driving. If performance is key, the AMG GLA 35 is a compelling, albeit pricier, option. Buyers should be prepared for potentially higher maintenance costs than non-luxury brands and accept the compact dimensions, especially in the rear seats and cargo area. It represents a strong entry into the luxury crossover market for those who value a prestigious badge and sophisticated amenities.