The 2020 Dodge Journey represents the final model year for this mid-size crossover SUV, which was first introduced in 2009. Known for its affordable pricing and available third-row seating, it catered to budget-conscious families. Key trims for its final year included the SE Value and Crossroad. With a new MSRP generally ranging from around $23,675 to $28,595, its appeal lay in offering significant utility at a compelling price point, making it stand out as a value proposition in a competitive segment.
The Good
The 2020 Dodge Journey's primary advantages include its competitive purchase price and optional third-row seating, appealing to practical buyers needing space on a budget. Its straightforward design offers a sense of ruggedness, and while not thrilling, the ride provides decent comfort for daily commutes, offering families an economical means of transportation without frills.
The Bad
Known weaknesses for the 2020 Dodge Journey include its aging platform, underpowered four-cylinder engine, and below-average fuel economy. The interior quality feels dated, and modern safety features are notably absent. Additionally, it suffers from a generally poor reliability record and lower crash-test scores compared to rivals.
2020 Dodge Journey: Quick Overview
- Engine Options: For its final 2020 model year, the Dodge Journey significantly streamlined its powertrain offerings. It was exclusively available with a single engine option: a 2.4-liter four-cylinder engine. The previously available 3.6-liter Pentastar V6 was discontinued for 2020. This sole engine was paired with a four-speed automatic transmission.
- Horsepower: The 2.4-liter four-cylinder engine produces 172 horsepower and 166 lb-ft of torque. This output is considered modest for a vehicle of its size, often leading to uninspired acceleration, especially when fully loaded.
- Fuel Economy: Fuel efficiency ratings for the 2.4-liter FWD model are an EPA-estimated 19 mpg in the city, 25 mpg on the highway, and 21 mpg combined. These figures are below average for the compact to mid-size crossover segment.
- 0-60 Times: The 2020 Dodge Journey with the 2.4-liter engine typically achieves 0-60 mph acceleration times in the range of 10-11 seconds. This makes it one of the slower vehicles in its class.
- Towing Capacity: When properly equipped, the 2020 Dodge Journey has a maximum towing capacity of 1,000 pounds. This capacity is quite limited and restricts towing to very light loads or small trailers.
- Trim-Level Features:
- SE Value: This base trim focused on affordability. Standard features included a 4.3-inch touchscreen infotainment system, dual-zone manual climate control, a six-speaker audio system, keyless entry and ignition, and 17-inch steel wheels. It offered seating for five, with an optional third row to expand capacity to seven.
- Crossroad: Positioned as the higher trim, the Crossroad added more premium features and distinctive styling. It came standard with the Uconnect 8.4-inch touchscreen system, tri-zone automatic climate control, a power-adjustable driver's seat, leather upholstery with mesh inserts, fog lights, a touring suspension, and 19-inch black alloy wheels. The third-row seating became standard on this trim, along with a sunroof. The Crossroad also featured unique front and rear fascias and side sills for a more rugged appearance.
2020 Dodge Journey Specifications
Vehicle Information
| Year | 2020 |
| Make | Dodge |
| Model | Journey |
| Trim | - |
| Style | - |
| Type | Minivan |
| Category | Standard Sport Utility Vehicle |
Manufacturing Details
| Made In | Mexico |
| Manufacturing City | TOLUCA |
Dimensions
| Doors | 4-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | 9000 pounds |
| Overall Height | - |
| Overall Length | - |
| Overall Width | - |
| Wheelbase Length | - |
| Standard Seating | 7 |
Engine & Performance
| Engine | 2.4 4 |
| Engine Size | 2.4L |
| Engine Cylinders | 4 |
| Transmission | 4 Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 4-Speed |
| Drivetrain | Front-Wheel Drive |
Additional Features
| Anti-Brake System | Standard |
| Steering Type | - |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | - |
| Invoice Price | - |
| Delivery Charges | - |
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What Problems Does the 2020 Dodge Journey Have?
The 2020 Dodge Journey, despite being the final model year, carries over many of the long-standing reliability concerns associated with its aging platform. Owners frequently report issues across various systems.
One of the most common complaints revolves around the transmission. While the 2020 model exclusively used a four-speed automatic, earlier V6 models and this 4-cylinder version have been known for rough shifting, premature wear, and even complete transmission failure at relatively low mileages. This often manifests as jerking, slipping, or delayed engagement.
Electrical problems are another prevalent concern. Owners often cite issues with the Uconnect infotainment system freezing, Bluetooth connectivity failures, instrument cluster malfunctions, and problems with power accessories like windows or door locks. These can be intermittent and difficult to diagnose.
The brakes are also a frequent topic of complaint. Many owners report excessive or premature wear of brake pads and rotors, leading to frequent replacements. Some also note soft brake pedals or unusual noises.
Concerns about suspension components, such as worn control arm bushings, tie rods, and strut mounts, are not uncommon, contributing to clunking noises over bumps and diminished ride quality over time. Engine-related issues, while less frequent than transmission problems, sometimes include excessive oil consumption or sensors failing.
For specific recalls related to the 2020 Dodge Journey, it's always best to check the NHTSA (National Highway Traffic Safety Administration) website using the VIN. As of my last update, a notable recall for the 2020 model year included one for the powertrain control module (PCM) which could cause a loss of drive power if a component fails, specifically affecting some 2.4L models. Another recall involved the rearview camera not displaying an image, which is a significant safety concern. These recalls demonstrate potential factory defects that need addressing. Overall, the Journey's long-term reliability is generally considered below average, necessitating careful pre-purchase inspection and budgeting for potential repairs.
One of the most common complaints revolves around the transmission. While the 2020 model exclusively used a four-speed automatic, earlier V6 models and this 4-cylinder version have been known for rough shifting, premature wear, and even complete transmission failure at relatively low mileages. This often manifests as jerking, slipping, or delayed engagement.
Electrical problems are another prevalent concern. Owners often cite issues with the Uconnect infotainment system freezing, Bluetooth connectivity failures, instrument cluster malfunctions, and problems with power accessories like windows or door locks. These can be intermittent and difficult to diagnose.
The brakes are also a frequent topic of complaint. Many owners report excessive or premature wear of brake pads and rotors, leading to frequent replacements. Some also note soft brake pedals or unusual noises.
Concerns about suspension components, such as worn control arm bushings, tie rods, and strut mounts, are not uncommon, contributing to clunking noises over bumps and diminished ride quality over time. Engine-related issues, while less frequent than transmission problems, sometimes include excessive oil consumption or sensors failing.
For specific recalls related to the 2020 Dodge Journey, it's always best to check the NHTSA (National Highway Traffic Safety Administration) website using the VIN. As of my last update, a notable recall for the 2020 model year included one for the powertrain control module (PCM) which could cause a loss of drive power if a component fails, specifically affecting some 2.4L models. Another recall involved the rearview camera not displaying an image, which is a significant safety concern. These recalls demonstrate potential factory defects that need addressing. Overall, the Journey's long-term reliability is generally considered below average, necessitating careful pre-purchase inspection and budgeting for potential repairs.
How long will the 2020 Dodge Journey last?
Based on owner data and its reputation for average to below-average reliability, a 2020 Dodge Journey, with diligent maintenance, might typically achieve an average mileage of 100,000 to 150,000 miles. However, reaching higher mileage often requires significant investment in repairs, particularly concerning its transmission and electrical system. Without consistent maintenance, its lifespan could be considerably shorter.
Over time, owners frequently report diminishing ride quality due to worn suspension components, increasing electrical gremlins, and accelerated wear on brake components. The aging powertrain and platform are not known for exceptional long-term durability. Weaknesses tend to accumulate, making it more costly to keep on the road beyond the 100,000-mile mark compared to more robust competitors. Maintaining fluid changes, regular inspections, and promptly addressing warning lights are crucial for maximizing its years of service.
Over time, owners frequently report diminishing ride quality due to worn suspension components, increasing electrical gremlins, and accelerated wear on brake components. The aging powertrain and platform are not known for exceptional long-term durability. Weaknesses tend to accumulate, making it more costly to keep on the road beyond the 100,000-mile mark compared to more robust competitors. Maintaining fluid changes, regular inspections, and promptly addressing warning lights are crucial for maximizing its years of service.
What Technology & Safety Features are Included?
The 2020 Dodge Journey's built-in tech and safety features reflect its budget-oriented position and aging design. Standard entertainment on the base SE Value trim included a rather basic 4.3-inch touchscreen infotainment system with AM/FM radio and a USB port, paired with a six-speaker audio system. Moving up to the Crossroad trim significantly improved the experience, offering the much larger and more capable 8.4-inch Uconnect touchscreen system. This larger system supported SiriusXM satellite radio, Bluetooth connectivity, and typically offered better responsiveness, though it still lacked modern staples like Apple CarPlay or Android Auto integration.
In terms of driver-assistance features, the 2020 Journey was notably sparse, especially when compared to rivals that offered extensive suites of advanced safety technologies as standard or common options. The Journey essentially offered no advanced driver-assistance systems (ADAS) like adaptive cruise control, lane-keeping assist, blind-spot monitoring, forward collision warning, or automatic emergency braking β not even as optional extras. This is a significant drawback for modern buyers prioritizing safety.
Standard safety features were basic, including multiple airbags (front, side-curtain, and driver's knee airbag), anti-lock brakes (ABS), electronic stability control, and traction control. A rearview camera was standard across all trims, which is a mandated safety feature. Rear parking sensors were an available option, primarily on the Crossroad trim.
Crash-Test Ratings: The 2020 Dodge Journey's crash-test ratings were generally underwhelming.
In terms of driver-assistance features, the 2020 Journey was notably sparse, especially when compared to rivals that offered extensive suites of advanced safety technologies as standard or common options. The Journey essentially offered no advanced driver-assistance systems (ADAS) like adaptive cruise control, lane-keeping assist, blind-spot monitoring, forward collision warning, or automatic emergency braking β not even as optional extras. This is a significant drawback for modern buyers prioritizing safety.
Standard safety features were basic, including multiple airbags (front, side-curtain, and driver's knee airbag), anti-lock brakes (ABS), electronic stability control, and traction control. A rearview camera was standard across all trims, which is a mandated safety feature. Rear parking sensors were an available option, primarily on the Crossroad trim.
Crash-Test Ratings: The 2020 Dodge Journey's crash-test ratings were generally underwhelming.
- The National Highway Traffic Safety Administration (NHTSA) gave the 2020 Journey an overall safety rating of 4 out of 5 stars. However, it received only 4 stars for frontal crash protection and 5 stars for side crash protection. The rollover resistance rating was 4 stars.
- The Insurance Institute for Highway Safety (IIHS) gave the Journey "Poor" ratings for the small overlap front driver-side test and "Acceptable" for the moderate overlap front test. Side impact and roof strength tests received "Good" ratings, but head restraints and seats were rated "Acceptable." Its "Poor" headlight rating and lack of advanced front crash prevention systems also contributed to its low overall safety standing.
What Colors Options are Available?
2020 Dodge Journey Prices and Market Value
When new, the 2020 Dodge Journey SE Value started around $23,675, with the top-tier Crossroad trim reaching approximately $28,595, excluding destination charges and options. These prices positioned it as one of the most affordable three-row SUVs on the market.
In the current used market (as of late 2023/early 2024), used 2020 Dodge Journey models typically range from $13,000 to $20,000, depending heavily on mileage, condition, and trim level. This indicates a significant depreciation. Factors severely affecting its resale value include its limited features, poor fuel economy, below-average reliability reputation, and especially its dated design and lack of modern safety tech. Being discontinued also generally dampens long-term resale value. The Journey does not hold its value well compared to most competitors, making it a budget-friendly used purchase but a less attractive investment.
In the current used market (as of late 2023/early 2024), used 2020 Dodge Journey models typically range from $13,000 to $20,000, depending heavily on mileage, condition, and trim level. This indicates a significant depreciation. Factors severely affecting its resale value include its limited features, poor fuel economy, below-average reliability reputation, and especially its dated design and lack of modern safety tech. Being discontinued also generally dampens long-term resale value. The Journey does not hold its value well compared to most competitors, making it a budget-friendly used purchase but a less attractive investment.
2020 Dodge Journey Cost of Ownership
Insurance costs for the 2020 Dodge Journey are generally average to slightly below average, reflecting its lower price point and less powerful engine compared to many SUVs. However, its below-average fuel economy (21 mpg combined) means higher fuel costs over time. Maintenance costs are typical for its class for routine services, but repair costs can be significant due to its reputation for reliability issues, especially with the transmission and electrical systems.
Long-term ownership costs lean towards being moderately expensive due to depreciation and potential repair expenditures. While the initial purchase price is low, its higher fuel consumption and the likelihood of needing repairs make it less economical to own in the long run than many more reliable and efficient alternatives. Buyers should budget for potential out-of-pocket repairs.
Long-term ownership costs lean towards being moderately expensive due to depreciation and potential repair expenditures. While the initial purchase price is low, its higher fuel consumption and the likelihood of needing repairs make it less economical to own in the long run than many more reliable and efficient alternatives. Buyers should budget for potential out-of-pocket repairs.
2020 Dodge Journey Fuel Efficiency
Fuel Type
Diesel
Fuel Capacity
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City Mileage
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Highway Mileage
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2020 Dodge Journey Safety Rating
NHTSA
2020 Dodge Journey Insurance
Insurance for a 2020 Dodge Journey is moderately priced, reflecting its status as a Minivan with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Dodge Journey Compare to Other Minivan?
The 2020 Dodge Journey, while offering a low entry price and available third-row seating, largely lags behind its key rivals across most metrics.
Recommended Alternatives:
For a better overall package in terms of performance, features, and reliability, consider:
- Performance: With its sole 172-hp 2.4L four-cylinder engine and four-speed automatic, the Journey is significantly underpowered and slower than nearly all competitors. Rivals like the Nissan Rogue, Hyundai Santa Fe, Kia Sorento, and even the larger Mitsubishi Outlander offer more potent engines, smoother transmissions (CVTs, 6-speed, or 8-speed automatics), and more composed handling. The Journey's ride is soft but unsophisticated.
- Features: The Journey's interior design and technology are severely dated. Even its optional 8.4-inch Uconnect system lacks modern essentials like Apple CarPlay/Android Auto. Crucially, it offers virtually no advanced driver-assistance features (ADAS) like blind-spot monitoring, lane-keeping assist, or automatic emergency braking, which are standard or widely available on competitors. The Rogue, Santa Fe, and Sorento, for instance, all offer robust safety suites and far more contemporary infotainment.
- Reliability: The Journey has a generally poor reputation for reliability, with frequent reports of transmission issues, electrical glitches, and premature brake wear. Most rivals, including the Honda CR-V, Toyota RAV4, Hyundai Santa Fe, and Kia Sorento, typically boast significantly better reliability ratings and lower long-term repair costs.
- Price: This is where the Journey traditionally shined. Its low MSRP made it a bargain for a mid-size crossover with available three-row seating. However, this initial savings comes with compromises in every other area.
Recommended Alternatives:
For a better overall package in terms of performance, features, and reliability, consider:
- Hyundai Santa Fe / Kia Sorento: These offer superior engines, modern interiors, strong feature sets (including ADAS), and excellent reliability for similar or slightly higher pricing.
- Nissan Rogue / Mitsubishi Outlander: While perhaps not as refined as the Koreans, they offer better fuel economy, more modern tech, and better safety features than the Journey, often at competitive prices, with the Outlander also offering a third row.
- Used Honda CR-V / Toyota RAV4: If sticking to a strict budget, a slightly older model of these reliability stalwarts will provide a far superior ownership experience than a new or used Journey.
Final Verdict: Is the 2020 Dodge Journey a Good Minivan?
The 2020 Dodge Journey is ideal for a very specific type of buyer: someone seeking the absolute lowest possible price for a new or late-model used vehicle offering seven-passenger seating, without prioritizing modern features, performance, or long-term reliability. It's a "budget hauler" for families needing space above all else.
Is it worth buying? Generally, no, unless your budget is extremely tight and you understand its limitations. As a new vehicle, it offered poor value due to its severe compromises. As a used vehicle, it becomes a more viable option solely for its low purchase price. It's best considered as a cheap, temporary solution, perhaps for a college student or as a second utility vehicle.
If considering one, target the Crossroad trim for the larger Uconnect screen and improved interior appointments, as the base SE Value is very spartan. Always get a thorough pre-purchase inspection by a trusted mechanic to mitigate potential reliability risks. Be prepared for higher fuel costs and potential repair bills; it is not a set-it-and-forget-it vehicle. Better alternatives often exist for similar money in the used market.
Is it worth buying? Generally, no, unless your budget is extremely tight and you understand its limitations. As a new vehicle, it offered poor value due to its severe compromises. As a used vehicle, it becomes a more viable option solely for its low purchase price. It's best considered as a cheap, temporary solution, perhaps for a college student or as a second utility vehicle.
If considering one, target the Crossroad trim for the larger Uconnect screen and improved interior appointments, as the base SE Value is very spartan. Always get a thorough pre-purchase inspection by a trusted mechanic to mitigate potential reliability risks. Be prepared for higher fuel costs and potential repair bills; it is not a set-it-and-forget-it vehicle. Better alternatives often exist for similar money in the used market.