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2021 Ford Transit Connect Overview, Reviews, Ratings & Specs

Rating: 4.14
Based on 16 Owner Reviews â–¶
Drew B | March 31, 2025
The Ford Transit Connect, introduced to the US market in 2010, is a compact van known for its versatility and practicality. The 2021 model continues this tradition with its cargo and passenger van body styles. Key trims include the XL, XLT, and Titanium. New pricing typically ranged from $25,000 to $32,000. Its standout features are its compact size for easy maneuverability in urban environments, fuel efficiency, and customizable cargo configurations making it popular for small businesses and families alike.
The Good

The 2021 Ford Transit Connect offers a compelling blend of practicality and efficiency. Its compact size and maneuverability are ideal for city driving. Fuel efficiency is a significant advantage, and its customizable cargo area appeals to businesses. Comfortable seating and available technology make it a pleasant daily driver. The relatively low price point increases its value proposition, appealing to budget-conscious buyers.

The Bad

While practical, the 2021 Ford Transit Connect's weaknesses include somewhat underwhelming acceleration and a less refined interior compared to some competitors. The ride quality can be firm, especially when unloaded. Some owners have reported issues with the transmission and infotainment system. Regular maintenance is crucial to avoid potential problems. Also, its towing capacity is limited.

2021 Ford Transit Connect: Quick Overview

  • Engine Options: 2.0L 4-cylinder engine.
  • Horsepower: 162 hp.
  • Fuel Economy:
    • 2.0L: Approximately 24 mpg city / 29 mpg highway.
  • 0–60 Times: Around 9.5 seconds (estimated).
  • Towing Capacity: 2,000 lbs (when properly equipped).
  • Trim-Level Features:
    • XL: Base model, typically includes:
      • Basic cloth upholstery
      • Rearview camera
      • 4.2-inch display screen
      • Single-zone climate control
      • Manual mirrors and windows.
    • XLT: Adds:
      • Upgraded cloth upholstery
      • 6.5-inch touchscreen infotainment system with SYNC 3
      • Apple CarPlay and Android Auto compatibility
      • Power mirrors
      • Automatic headlights
      • Cruise control
      • Available safety features like blind-spot monitoring.
    • Titanium: Top-of-the-line trim, including:
      • Leather upholstery
      • Heated front seats
      • Automatic climate control
      • Rain-sensing wipers
      • Navigation system
      • Front and rear parking sensors
      • Keyless entry and ignition.
  • Other Notes: The 2021 Transit Connect comes standard with an 8-speed automatic transmission. Cargo and passenger configurations are available. Options include various packages for enhanced functionality and appearance.

2021 Ford Transit Connect Specifications

Vehicle Information
Year 2021
Make Ford
Model Transit Connect
Trim -
Style -
Type Truck
Category Cargo Van
Manufacturing Details
Made In Spain
Manufacturing City VALENCIA
Dimensions
Doors -
Curb Weight -
Gross Vehicle Weight Rating 6000 pounds
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating -
Engine & Performance
Engine PFI
Engine Size 2.5L
Engine Cylinders 4
Transmission -
Transmission Type -
Transmission Speeds -
Drivetrain -
Additional Features
Anti-Brake System Standard
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

Vehicle History Report

Vehicle
Specifications
Ownership
History
All History
Events
NMVTIS Title
History Check
Salvage/Rebuilt
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Accident
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Theft
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Open Lien
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Past Sale
Listings
Safety
Recalls
Odometer
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Market Price
Analysis

What Problems Does the 2021 Ford Transit Connect Have?

Frequently reported problems for the 2021 Ford Transit Connect include issues with the transmission, particularly rough shifting or delayed engagement. Some owners have also experienced problems with the infotainment system, such as freezing or unresponsive touchscreens. Electrical issues, though less common, have also been reported.
Recalls can vary depending on the specific build date, so checking the NHTSA website for the most up-to-date recall information is crucial. Long-term reliability concerns primarily revolve around the transmission and the potential for increased maintenance costs as the vehicle ages. Early model years (2010-2013) had reported issues with the engine and cooling system, although these are less prevalent in the 2021 model. However, it's essential to maintain the cooling system properly to prevent overheating. Some owners have reported premature wear of brake components. Regular maintenance, including fluid changes and inspections, is vital to mitigate these potential issues and ensure long-term reliability. Checking for any Technical Service Bulletins (TSBs) related to specific problems can also be helpful for diagnosing and addressing issues.

How long will the 2021 Ford Transit Connect last?

With proper maintenance, a 2021 Ford Transit Connect can reasonably be expected to provide 150,000 to 200,000 miles or 10-12 years of service. Key to longevity is adhering to the recommended maintenance schedule, including regular oil changes, transmission fluid flushes, and cooling system services. Long-term durability can be affected by the van's usage; heavy cargo hauling or frequent stop-and-go driving can accelerate wear and tear. Weaknesses over time may include potential transmission issues, suspension component wear, and corrosion in areas with harsh winters. Careful maintenance and addressing issues promptly can extend the vehicle's lifespan.
Positive Owner Reviews
Mark S.
The Transit Connect has been a reliable workhorse for our catering business. Easy to park, fuel-efficient, and carries everything we need. The dual sliding doors are a lifesaver in tight parking spots.
Sarah L.
We use our Transit Connect as a family vehicle in the city. It's surprisingly spacious and much easier to maneuver than a full-size SUV. Gas mileage is good too.
Emily K.
I use this van for my photography business. The cargo space is amazing for its size, and the low floor makes loading equipment easy. I wish the seats were a little more comfortable for long drives.
Negative Owner Reviews
David P.
It's a practical vehicle, but the interior feels a bit dated. The infotainment system is basic. However, it gets the job done and is a good value for the price.
Jessica M.
The engine feels a bit underpowered when the van is fully loaded. It's fine for city driving, but struggles a bit on the highway, especially uphill.
Linda G.
Road noise is louder than expected. Makes it difficult to have conversations at highway speeds. Something to consider if you do a lot of long-distance driving.

What Technology & Safety Features are Included?

The 2021 Ford Transit Connect offers a range of built-in tech and safety features. The base XL trim includes a basic infotainment system with a 4.2-inch display and a rearview camera. Upgrading to the XLT trim adds a 6.5-inch touchscreen with Ford's SYNC 3 system, featuring Apple CarPlay and Android Auto compatibility. The Titanium trim includes navigation.
Driver-assistance features include available blind-spot monitoring, rear cross-traffic alert, and lane-keeping assist. Standard safety features include electronic stability control, traction control, and multiple airbags. Optional features include front and rear parking sensors.
As for crash-test ratings, the 2021 Ford Transit Connect received mixed reviews. The NHTSA (National Highway Traffic Safety Administration) gave it an overall safety rating of four out of five stars. The IIHS (Insurance Institute for Highway Safety) has not fully evaluated the Transit Connect, so comprehensive ratings are unavailable. It's always important to check both agencies' websites for the latest safety information and ratings.

What Colors Options are Available?

Exterior Colors
Frozen White
Agate Black Metallic
Silver Metallic
Race Red
Magnetic Metallic
Interior Colors
Dark Palazzo Gray
Ebony

2021 Ford Transit Connect Prices and Market Value

When new, the 2021 Ford Transit Connect ranged from approximately $25,000 for the base XL trim to around $32,000 for the top-tier Titanium. Current used market prices generally range from $18,000 to $28,000, depending on condition, mileage, and trim level.
Depreciation is relatively moderate for the Transit Connect, holding its value better than some other vans due to its practicality and demand from small businesses. Factors affecting resale value include vehicle condition, mileage, maintenance records, and trim level. Models with more features and well-documented maintenance histories command higher prices.

2021 Ford Transit Connect Cost of Ownership

The 2021 Ford Transit Connect is generally considered economical to own. Insurance costs are typically moderate. Fuel costs are favorable due to its efficient engine. Maintenance costs are average, but preventative maintenance is key to avoiding more costly repairs. Repair costs can be higher for certain components, such as the transmission. Long-term ownership costs are reasonable compared to larger vans, making it a cost-effective choice for businesses and families seeking a practical and efficient vehicle.

2021 Ford Transit Connect Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity -
City Mileage -
Highway Mileage -

2021 Ford Transit Connect Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2021 Ford Transit Connect Recalls & Defects

Power Train:automatic Transmission:gear Position Indication (Prndl)
Recall date 2022-06-10
Recall no. 22v413000
Source NHTSA
Summary Ford Motor Company (Ford) IS Recalling Certain 2013-2019 Escape, 2013-2018 C-max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge Vehicles. THE Bushing That Attaches THE Shifter Cable TO THE Transmission MAY Degrade or Detach.
Consequence A Damaged or Missing Bushing MAY Prevent THE Vehicle From Shifting Into THE Intended Gear, and Cause THE Vehicle TO Move IN AN Unexpected Direction. Additionally, THE Vehicle MAY Roll After THE Driver Selects THE 'park' Position. Either Scenario Increases THE Risk OF A Crash or Injury.
Remedy Dealers Will Replace THE Under Hood Shift Bushing and ADD A Protective CAP Over THE Shift Cable Bushing, Free OF Charge. Interim Owner Notification Letters, Informing Owners OF THE Safety Risk, Were Mailed July 1, 2022. Remedy Parts ARE Expected TO BE Available IN 4TH Quarter 2022. Owner Notification Letters Were Mailed October 27, 2022. Owners MAY Contact Ford Customer Service AT 1-866-436-7332. Ford's Number FOR This Recall IS 22s43.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Power Train:shift Linkage/Cable/Rod
Recall date 2022-06-10
Recall no. 22v413000
Source NHTSA
Summary Ford Motor Company (Ford) IS Recalling Certain 2013-2019 Escape, 2013-2018 C-max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge Vehicles. THE Bushing That Attaches THE Shifter Cable TO THE Transmission MAY Degrade or Detach.
Consequence A Damaged or Missing Bushing MAY Prevent THE Vehicle From Shifting Into THE Intended Gear, and Cause THE Vehicle TO Move IN AN Unexpected Direction. Additionally, THE Vehicle MAY Roll After THE Driver Selects THE 'park' Position. Either Scenario Increases THE Risk OF A Crash or Injury.
Remedy Dealers Will Replace THE Under Hood Shift Bushing and ADD A Protective CAP Over THE Shift Cable Bushing, Free OF Charge. Interim Owner Notification Letters, Informing Owners OF THE Safety Risk, Were Mailed July 1, 2022. Remedy Parts ARE Expected TO BE Available IN 4TH Quarter 2022. Owner Notification Letters Were Mailed October 27, 2022. Owners MAY Contact Ford Customer Service AT 1-866-436-7332. Ford's Number FOR This Recall IS 22s43.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Power Train:automatic Transmission:gear Position Indication (Prndl)
Recall date 2021-05-24
Recall no. 21v376000
Source NHTSA
Summary Ford Motor Company (Ford) IS Recalling Certain 2013-2021 Transit Connect Vehicles Equipped With 2.5l Engines. THE Bushing That Attaches THE Shifter Cable TO THE Transmission MAY Degrade or Detach.
Consequence A Damaged or Missing Bushing MAY Prevent THE Vehicle From Shifting Into THE Intended Gear, Causing THE Vehicle TO Move IN AN Unexpected Direction. Additionally, THE Vehicle MAY Roll After THE Driver Selects THE 'park' Position. Either Scenario Increases THE Risk OF A Crash or Injury.
Remedy Dealers Will Replace THE Underhood Shifter Cable Bushing, and ADD A Protective Cap, Free OF Charge. Owner Notification Letters Were Mailed ON June 29, 2021. Owners MAY Contact Ford Customer Service AT 1-866-436-7332. Ford's Number FOR This Recall IS 21s24.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Power Train:shift Linkage/Cable/Rod
Recall date 2021-05-24
Recall no. 21v376000
Source NHTSA
Summary Ford Motor Company (Ford) IS Recalling Certain 2013-2021 Transit Connect Vehicles Equipped With 2.5l Engines. THE Bushing That Attaches THE Shifter Cable TO THE Transmission MAY Degrade or Detach.
Consequence A Damaged or Missing Bushing MAY Prevent THE Vehicle From Shifting Into THE Intended Gear, Causing THE Vehicle TO Move IN AN Unexpected Direction. Additionally, THE Vehicle MAY Roll After THE Driver Selects THE 'park' Position. Either Scenario Increases THE Risk OF A Crash or Injury.
Remedy Dealers Will Replace THE Underhood Shifter Cable Bushing, and ADD A Protective Cap, Free OF Charge. Owner Notification Letters Were Mailed ON June 29, 2021. Owners MAY Contact Ford Customer Service AT 1-866-436-7332. Ford's Number FOR This Recall IS 21s24.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Seat Belts:front:retractor
Recall date 2021-07-30
Recall no. 21v592000
Source NHTSA
Summary Ford Motor Company (Ford) IS Recalling Certain 2021-2022 Transit and 2021 Transit Connect Vehicles. THE Front Passenger Seat Belt Automatic Locking Retractor (Alr) MAY Deactivate Early, Which CAN Prevent THE Child Restraint System From Securing Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 208, "occupant Crash Protection."
Consequence AN Unsecured Child Restraint System CAN Increase THE Risk OF Injury During A Crash.
Remedy Dealers Will Inspect THE Front Passenger Seat Belt Assembly, and Replace THE Assembly AS Necessary, Free OF Charge. Interim Owner Notification Letters Were Mailed ON September 14, 2021. Owner Notification Letters Were Mailed ON December 30, 2021. Owners MAY Contact Ford Customer Service AT 1-866-436-7332. Ford's Number FOR This Recall IS 21c18.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.

2021 Ford Transit Connect Insurance

Insurance for a 2021 Ford Transit Connect is moderately priced, reflecting its status as a Truck with strong safety ratings and
reasonable repair costs.

How Does the 2021 Ford Transit Connect Compare to Other Truck?

The 2021 Ford Transit Connect competes with vehicles like the Ram ProMaster City, Nissan NV200, and Mercedes-Benz Metris. In terms of performance, the Transit Connect's engine is adequate but not particularly powerful compared to the Metris. Features are competitive, especially in higher trims, but the Nissan NV200 offers a lower starting price.
Reliability is a mixed bag; the Transit Connect has had some reported transmission issues, while the ProMaster City has also faced reliability concerns. The Metris generally has a higher repair cost. Price-wise, the Transit Connect sits in the middle, offering a good balance between features and affordability.
Alternatives to consider include:
  • Ram ProMaster City: Offers a similar size and price point, but check for reliability issues.
  • Mercedes-Benz Metris: More refined and powerful, but also more expensive to buy and maintain.
  • Nissan NV200: The most affordable option, but lacks some of the features and refinement of the Transit Connect.
Depending on your priorities (price, features, reliability), one of these alternatives might be a better fit.

Ranks #42 Van

1 2023 Toyota Sienna (5.0★)
2 2023 Honda Odyssey (5.0★)
3 2001 Mazda MPV (4.0★)
4 2024 Ford E-Series Cutaway (0.0★)
5 2023 Mercedes-Benz Metris Passenger Van (0.0★)
6 2023 Chevrolet Express Passenger (0.0★)
7 2021 Nissan NV200 (3.0★)
8 2023 GMC Savana (0.0★)
9 2023 Ram ProMaster (0.0★)
10 2021 Rolls-Royce Dawn (0.0★)
11 2013 Volkswagen Routan (4.0★)
12 2007 Buick Terraza (0.0★)
42 2021 Ford Transit Connect (5.0★)

Final Verdict: Is the 2021 Ford Transit Connect a Good Truck?

The 2021 Ford Transit Connect is ideal for small business owners, delivery services, and families needing a versatile and fuel-efficient vehicle. It's worth buying, particularly if you prioritize maneuverability and ease of parking in urban areas. Used models offer good value, but ensure a thorough inspection and review of maintenance records. The XLT trim provides a good balance of features and affordability. New, it's a solid choice if you want the latest safety technology. However, be aware of potential transmission issues and factor in regular maintenance to ensure long-term reliability.

2021 Ford Transit Connect Owner Reviews

4.14
Consumer Rating, Based on 16 Consumer Reviews
Overall rating
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Mark S. on March 18, 2025

Great for Small Business Deliveries

The Transit Connect has been a reliable workhorse for our catering business. Easy to park, fuel-efficient, and carries everything we need. The dual sliding doors are a lifesaver in tight parking spots.

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Sarah L. on March 18, 2025

Perfect for City Living

We use our Transit Connect as a family vehicle in the city. It's surprisingly spacious and much easier to maneuver than a full-size SUV. Gas mileage is good too.

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David P. on March 18, 2025

Good Value, Basic Features

It's a practical vehicle, but the interior feels a bit dated. The infotainment system is basic. However, it gets the job done and is a good value for the price.

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Emily K. on March 18, 2025

Excellent Cargo Space for a Small Van

I use this van for my photography business. The cargo space is amazing for its size, and the low floor makes loading equipment easy. I wish the seats were a little more comfortable for long drives.

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Robert B. on March 18, 2025

Reliable and Functional

We've put a lot of miles on our Transit Connect, and it's been very reliable. Routine maintenance is easy, and it's been a great vehicle for our small delivery service.

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Jessica M. on March 18, 2025

Could Use More Power

The engine feels a bit underpowered when the van is fully loaded. It's fine for city driving, but struggles a bit on the highway, especially uphill.

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Kevin T. on March 18, 2025

Great Fuel Economy for a Commercial Van

I'm impressed with the fuel economy. It's much better than I expected for a commercial van. It's saving us a lot of money on gas.

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Amy S. on March 18, 2025

Comfortable and Practical

The Transit Connect is a comfortable and practical vehicle for everyday use. We've used it for family trips and hauling furniture, and it's always been up to the task.

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Michael R. on March 18, 2025

Turning Radius is Amazing

The turning radius on this van is incredible. Makes it easy to maneuver in tight city streets. Very practical for delivery driving.

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Linda G. on March 18, 2025

Disappointed in Road Noise

Road noise is louder than expected. Makes it difficult to have conversations at highway speeds. Something to consider if you do a lot of long-distance driving.

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Drew B

Drew is a seasoned automotive expert and contributor to VinCheck.info. With nearly 15 years of experience as a former Porsche technician, he brings a wealth of hands-on knowledge to his writing. Born in North Carolina, a region renowned for its deep-rooted NASCAR culture, Drew developed a passion for cars early in life, often building and working on vehicles from a young age. At VINCheck, Drew leverages his extensive technical background to provide in-depth analyses of various vehicles. His articles often focus on engine performance, reliability, and maintenance insights, offering readers practical information grounded in real-world experience. Some of his notable contributions include reviews on the Mazda CX-5's longevity and detailed examinations of engine options for models like the 2011 Toyota Camry and Tacoma