by VIN, Year, Make, Model by License Plate

2020 Ford Transit Connect Overview, Reviews, Ratings & Specs

Rating: 3.80
Based on 22 Owner Reviews â–¶
Drew B | March 31, 2025
The 2020 Ford Transit Connect is a compact cargo and passenger van, part of the Transit family that has a long history in Europe and North America. Available as both a cargo van and a passenger wagon, it's offered in XL, XLT, and Titanium trims. New prices typically ranged from the mid $20,000s to the low $30,000s. Its compact size and maneuverability, coupled with impressive cargo capacity and available passenger configurations, make it popular for small businesses and families alike. It stands out due to its city-friendly size and versatility.
The Good

The 2020 Transit Connect offers a blend of practicality and ease of use. Advantages include its nimble handling, fuel efficiency (appealing to budget-conscious buyers), and flexible cargo/passenger configurations. While not luxurious, it provides a comfortable ride for daily use. Its compact design makes parking and maneuvering in urban environments easy, appealing to those seeking a stress-free driving experience. Decent reliability provides peace of mind.

The Bad

Weaknesses of the 2020 Transit Connect include somewhat underwhelming acceleration from its base engine, especially when loaded. The interior materials can feel basic, and the infotainment system is not the most advanced. Watch out for potential transmission issues, and ensure proper maintenance to prevent problems. Some owners have noted issues with the sliding doors.

2020 Ford Transit Connect: Quick Overview

  • Engine Options:
    • 2.0L GDI I-4: Standard engine
  • Horsepower:
    • 2.0L I-4: 162 hp
  • Fuel Economy (EPA Estimated):
    • 2.0L I-4: 24 mpg city / 29 mpg highway
  • 0-60 Times:
    • Around 9-10 seconds (estimated)
  • Towing Capacity:
    • 2,000 lbs (when properly equipped)
  • Trim-Level Features:
    • XL: Base model; features include cloth upholstery, basic infotainment system, rearview camera, and essential safety features.
    • XLT: Adds features like upgraded infotainment system with a larger touchscreen, cruise control, power mirrors, and additional storage options.
    • Titanium: The top-of-the-line trim includes leather upholstery, heated front seats, navigation system, and advanced safety features like blind-spot monitoring and lane departure warning.
    • All trims generally include air conditioning, power windows and locks, and a basic audio system. Higher trims offer options like remote start, parking sensors, and automatic headlights.

2020 Ford Transit Connect Specifications

Vehicle Information
Year 2020
Make Ford
Model Transit Connect
Trim -
Style Cargo Van
Type Van
Category Cargo Van
Manufacturing Details
Made In Spain
Manufacturing City VALENCIA
Dimensions
Doors -
Curb Weight -
Gross Vehicle Weight Rating 2721.55 kg
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating 6
Engine & Performance
Engine 2 4
Engine Size 2L
Engine Cylinders 4
Transmission 8 Automatic
Transmission Type Automatic
Transmission Speeds 8-Speed
Drivetrain Front-Wheel Drive
Additional Features
Anti-Brake System Standard
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

Vehicle History Report

Vehicle
Specifications
Ownership
History
All History
Events
NMVTIS Title
History Check
Salvage/Rebuilt
Check
Accident
Check
Theft
Check
Open Lien
Check
Past Sale
Listings
Safety
Recalls
Odometer
Check
Market Price
Analysis

What Problems Does the 2020 Ford Transit Connect Have?

Frequently reported problems for the 2020 Ford Transit Connect, and potentially earlier model years, often revolve around the transmission. Some owners have reported rough shifting or experiencing hesitation during acceleration. Software updates sometimes address these issues, but mechanical repairs may be necessary in some cases.
Another reported issue is related to the sliding doors, with some owners experiencing difficulty opening or closing them smoothly. The latch mechanism or the door rollers could be the cause, requiring adjustment or replacement.
Electrical issues, such as problems with the infotainment system or sensors, have also been mentioned, though less frequently. Rust can be a concern in areas with harsh winters and road salt usage, so regular undercarriage washing is advisable.
While not a widespread issue, some owners have reported oil leaks or cooling system problems. Regular maintenance, including timely oil changes and coolant flushes, is essential to mitigate these risks.
Checking the NHTSA (National Highway Traffic Safety Administration) website for any specific recalls related to the 2020 model year is recommended before purchasing a used vehicle. Addressing any open recalls is crucial for safety and reliability.

How long will the 2020 Ford Transit Connect last?

With consistent maintenance, a 2020 Ford Transit Connect can reasonably be expected to provide 150,000 to 200,000 miles of service, potentially lasting 10-12 years or more. Key to longevity is adhering to the recommended maintenance schedule, including oil changes, fluid flushes, and timely replacement of wear items like brakes and tires. Long-term durability can be affected by transmission issues as highlighted before, so proactive maintenance here is a must. Rust is a potential weakness, especially in colder climates, so undercarriage protection is advised.
Positive Owner Reviews
John Smith
I've been using this van for my plumbing business for the past year. It's been very reliable and gets decent gas mileage. The cargo space is perfect for my tools and supplies. The only downside is the somewhat basic interior.
Sarah Miller
We use this for our catering business. It's easy to maneuver in the city and the fuel economy is much better than a full-size van. The low roof is sometimes limiting, but overall, it's a great value.
Emily Chen
I use this as a mobile pet grooming van. The interior is easy to customize and keep clean. The ride is surprisingly comfortable for a commercial vehicle. I wish it had better technology features.
Negative Owner Reviews
David Lee
The Transit Connect is very practical for my delivery service. However, I find the engine to be a bit underpowered, especially when fully loaded. It struggles on hills.
Jessica Davis
I've had some issues with the build quality. Some of the interior panels feel cheap and flimsy. I've also had a couple of minor mechanical problems. It's still functional, but I expected better.
Ashley Garcia
While it's a decent work van, I wish it had more standard safety features. I had to pay extra for things like blind-spot monitoring and lane departure warning.

What Technology & Safety Features are Included?

The 2020 Ford Transit Connect offers a reasonable array of built-in tech and safety features. The base XL trim includes a basic infotainment system with a small display screen and a rearview camera. The XLT trim upgrades to a larger touchscreen display with Ford's SYNC infotainment system, offering smartphone integration via Apple CarPlay and Android Auto. The top-tier Titanium trim adds a navigation system.
Driver-assistance features available (often as optional extras or standard on higher trims) include automatic emergency braking, forward collision warning, lane departure warning, blind-spot monitoring, and rear parking sensors. These features enhance safety and driver confidence.
In terms of safety, the 2020 Ford Transit Connect comes standard with airbags, anti-lock brakes, and electronic stability control. Crash-test ratings from the NHTSA and IIHS should be checked to gain a complete picture of its safety performance. The availability of these features depends on the trim level and any optional packages chosen when the vehicle was new.
Entertainment features include AM/FM radio, USB ports, and available satellite radio. A Wi-Fi hotspot is also available, allowing passengers to connect their devices to the internet while on the move. While the tech isn't cutting-edge, it provides a functional and adequate experience for most users.

What Colors Options are Available?

Exterior Colors
Frozen White
Race Red
Magnetic Metallic
Shadow Black
Avalanche Gray
Blue Metallic
Interior Colors
Dark Palazzo Gray Cloth

2020 Ford Transit Connect Prices and Market Value

The 2020 Ford Transit Connect had a starting MSRP in the mid $20,000s, with higher trims reaching the low $30,000s. Current used market prices vary depending on condition, mileage, and trim level, but generally range from the low teens to the mid $20,000s. Depreciation is fairly typical for this class of vehicle. Factors affecting resale value include mileage, condition, service history, and trim level. Well-maintained examples with lower mileage and desirable features command higher prices. The commercial use of the vehicle can negatively impact resale if heavily used.

2020 Ford Transit Connect Cost of Ownership

The 2020 Ford Transit Connect is generally considered economical to own. Insurance costs are typically moderate. Fuel economy is relatively good for its class. Regular maintenance, like oil changes and tire rotations, is affordable. However, potential transmission issues can lead to higher repair costs. Long-term ownership costs are manageable if routine maintenance is followed and major repairs are avoided. Overall, it provides a cost-effective transportation solution for businesses and families.

2020 Ford Transit Connect Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity -
City Mileage -
Highway Mileage -

2020 Ford Transit Connect Safety Rating

NHTSA
Overall Rating Not Tested
Overall Frontal Star Rating Not Tested
Side Overall Star Rating Not Tested
Overall Rollover Star Rating
Combined Front Seat Rating Not Tested
Combined Rear Seat Rating Not Tested
Overall Frontal Star Rating Not Tested
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating Not Tested
Side Barrier Star Ratings Not Tested
Side Pole Star Rating Not Tested
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Ford Transit Connect Insurance

Insurance for a 2020 Ford Transit Connect is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.

How Does the 2020 Ford Transit Connect Compare to Other Van?

The 2020 Ford Transit Connect competes with vans like the Ram ProMaster City, Nissan NV200, and Mercedes-Benz Metris. In terms of performance, the Transit Connect's engine is adequate but not particularly powerful, lagging behind the Metris. The Nissan NV200 is also less powerful, while the ProMaster City offers similar performance.
Feature-wise, the Transit Connect offers a decent range, especially in higher trims. The Metris tends to offer more luxurious options, while the NV200 focuses on basic functionality. Reliability is a mixed bag, with the Transit Connect potentially facing transmission issues, while the others have their own quirks. Price-wise, the Transit Connect is typically more affordable than the Metris but more expensive than the NV200.
A similar alternative would be the Ram ProMaster City. It offers similar practicality and a slightly more robust engine. The Mercedes-Benz Metris is a more premium option but comes at a higher price. The Nissan NV200 is the most budget-friendly but lacks some features and power. The best choice depends on individual needs and budget. If budget is a concern and you need only basic features, the NV200 could suffice, otherwise the Promaster City offers a better engine and reliability.

Ranks #44 Van

1 2023 Toyota Sienna (5.0★)
2 2023 Honda Odyssey (4.0★)
3 2001 Mazda MPV (4.0★)
4 2024 Ford E-Series Cutaway (0.0★)
5 2023 Mercedes-Benz Metris Passenger Van (0.0★)
6 2023 Chevrolet Express Passenger (0.0★)
7 2021 Nissan NV200 (3.0★)
8 2023 GMC Savana (0.0★)
9 2023 Ram ProMaster (0.0★)
10 2021 Rolls-Royce Dawn (0.0★)
11 2013 Volkswagen Routan (4.0★)
12 2007 Buick Terraza (0.0★)
44 2020 Ford Transit Connect (5.0★)

Final Verdict: Is the 2020 Ford Transit Connect a Good Van?

The 2020 Ford Transit Connect is ideal for small businesses needing a compact and fuel-efficient cargo van, or families requiring a versatile people-mover. It's worth buying, especially as a used vehicle, if you prioritize maneuverability and cargo capacity over outright power. Consider the XLT trim for a better balance of features and price. Thoroughly inspect any used Transit Connect for transmission issues and ensure regular maintenance records are available. A pre-purchase inspection by a trusted mechanic is highly recommended. If you need a basic work van without breaking the bank, it can be a good choice.

2020 Ford Transit Connect Owner Reviews

3.80
Consumer Rating, Based on 22 Consumer Reviews
Overall rating
Cancel
Thank You for Your Review!

We truly appreciate the time and effort you took to share your experience with us.

Uh oh!

Something went wrong, please try again later.

John Smith on March 18, 2025

Reliable Work Van

I've been using this van for my plumbing business for the past year. It's been very reliable and gets decent gas mileage. The cargo space is perfect for my tools and supplies. The only downside is the somewhat basic interior.

Was this review helpful?
0
0

Sarah Miller on March 18, 2025

Great for Small Business!

We use this for our catering business. It's easy to maneuver in the city and the fuel economy is much better than a full-size van. The low roof is sometimes limiting, but overall, it's a great value.

Was this review helpful?
0
0

David Lee on March 18, 2025

Practical but Underpowered

The Transit Connect is very practical for my delivery service. However, I find the engine to be a bit underpowered, especially when fully loaded. It struggles on hills.

Was this review helpful?
0
0

Emily Chen on March 18, 2025

Comfortable and Functional

I use this as a mobile pet grooming van. The interior is easy to customize and keep clean. The ride is surprisingly comfortable for a commercial vehicle. I wish it had better technology features.

Was this review helpful?
0
0

Robert Brown on March 18, 2025

Good Value for the Money

Compared to other vans in its class, the Transit Connect offers a good value. It's not the most luxurious, but it's reliable and gets the job done. Maintenance costs have been reasonable so far.

Was this review helpful?
0
0

Jessica Davis on March 18, 2025

Disappointed with Build Quality

I've had some issues with the build quality. Some of the interior panels feel cheap and flimsy. I've also had a couple of minor mechanical problems. It's still functional, but I expected better.

Was this review helpful?
0
0

Kevin Wilson on March 18, 2025

Perfect for City Driving

The compact size makes it perfect for navigating tight city streets and parking in small spaces. It's also surprisingly fuel-efficient for a van. I would recommend it for anyone who needs a work vehicle in an urban environment.

Was this review helpful?
0
0

Ashley Garcia on March 18, 2025

Needs More Safety Features

While it's a decent work van, I wish it had more standard safety features. I had to pay extra for things like blind-spot monitoring and lane departure warning.

Was this review helpful?
0
0

Brian Rodriguez on March 18, 2025

Spacious and Versatile

I converted my Transit Connect into a camper van. The interior space is surprisingly large and versatile. It's been great for weekend trips and exploring the outdoors.

Was this review helpful?
0
0

Stephanie Williams on March 18, 2025

Transmission Issues

I have noticed some rough shifting with the transmission. I brought it to the dealership, and they said it was normal, but it is still concerning. Otherwise, it's a decent vehicle.

Was this review helpful?
0
0
Author Image
Drew B

Drew is a seasoned automotive expert and contributor to VinCheck.info. With nearly 15 years of experience as a former Porsche technician, he brings a wealth of hands-on knowledge to his writing. Born in North Carolina, a region renowned for its deep-rooted NASCAR culture, Drew developed a passion for cars early in life, often building and working on vehicles from a young age. At VINCheck, Drew leverages his extensive technical background to provide in-depth analyses of various vehicles. His articles often focus on engine performance, reliability, and maintenance insights, offering readers practical information grounded in real-world experience. Some of his notable contributions include reviews on the Mazda CX-5's longevity and detailed examinations of engine options for models like the 2011 Toyota Camry and Tacoma