The 2020 Mercedes-Benz GLC-Class is a compact luxury SUV that received a significant refresh for this model year, building on its first generation (X253) introduced in 2016. Available as an SUV or "Coupe" body style, key trims include the GLC 300, AMG GLC 43, and AMG GLC 63/63 S, with new prices ranging from approximately $42,500 to over $82,000. It stands out for its elegant design, luxurious interior, refined ride, and advanced MBUX infotainment system, making it a popular choice for discerning buyers.
The Good
The 2020 GLC-Class offers a luxurious, comfortable ride and sophisticated design, appealing to emotional buyers seeking prestige and a refined experience. Practical advantages include respectable fuel efficiency for its class (GLC 300), impressive safety features, and a high-quality, spacious cabin. Performance, especially in AMG trims, adds thrilling dynamics while the MBUX system provides intuitive, advanced technology.
The Bad
Potential weaknesses include higher-than-average ownership costs for maintenance and repairs, particularly as it ages. The ride can be stiff with larger wheels or AMG performance suspensions. While advanced, the MBUX infotainment system might have a learning curve for some users. Rear passenger space can also feel a bit cramped compared to some rivals.
2020 Mercedes-Benz GLC-Class: Quick Overview
- Engine Options:
- GLC 300: 2.0L turbocharged inline-4
- AMG GLC 43: 3.0L twin-turbocharged V6
- AMG GLC 63/63 S: 4.0L twin-turbocharged V8
- Horsepower:
- GLC 300: 255 hp
- AMG GLC 43: 385 hp
- AMG GLC 63: 469 hp
- AMG GLC 63 S: 503 hp
- Fuel Economy (EPA Estimated City/Highway/Combined):
- GLC 300 RWD: 22/29/25 mpg
- GLC 300 4MATIC: 21/28/24 mpg
- AMG GLC 43: 18/24/20 mpg
- AMG GLC 63/63 S: 16/22/18 mpg
- 0-60 mph Times:
- GLC 300: Approximately 6.1 seconds
- AMG GLC 43: Approximately 4.7 seconds
- AMG GLC 63: Approximately 3.8 seconds
- AMG GLC 63 S: Approximately 3.6 seconds
- Towing Capacity: Up to 3,500 lbs (when equipped with the optional towing package).
- Key Trim-Level Features:
- GLC 300: Standard features include the new MBUX infotainment system with a 10.25-inch touchscreen, "Hey Mercedes" voice control, a touchpad controller, Apple CarPlay and Android Auto, LED headlamps, power liftgate, heated front seats, dual-zone automatic climate control, MB-Tex synthetic leather upholstery, and 18-inch wheels. Optional 4MATIC all-wheel drive is available.
- AMG GLC 43: Elevates performance with the 3.0L twin-turbo V6 engine, AMG-tuned adaptive sport suspension, larger brakes, sportier exterior styling elements, unique interior accents, 20-inch AMG wheels, and leather upholstery.
- AMG GLC 63/63 S: The pinnacle of performance, featuring the hand-built 4.0L twin-turbo V8, highly aggressive AMG body styling, performance exhaust, adaptive air suspension, electronic limited-slip differential, enhanced braking, and exclusive AMG interior finishes. The 'S' variant typically offers more power and dynamic engine mounts.
- Common Optional Features across trims: Include a 12.3-inch digital instrument cluster, panoramic sunroof, Burmester surround sound system, Driver Assistance Package (adaptive cruise control, lane-keeping assist), Multimedia Package with augmented reality navigation, and ventilated front seats.
2020 Mercedes-Benz GLC-Class Specifications
Vehicle Information
| Year | 2020 |
| Make | Mercedes-Benz |
| Model | GLC-Class |
| Trim | - |
| Style | SUV |
| Type | Sport Utility Vehicle |
| Category | Standard Sport Utility Vehicle |
Manufacturing Details
| Made In | Germany |
| Manufacturing City | BREMEN |
Dimensions
| Doors | 4-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | 2721.55 kg |
| Overall Height | 164.34 cm |
| Overall Length | 465.58 cm |
| Overall Width | 189.99 cm |
| Wheelbase Length | 287.27 cm |
| Standard Seating | 5 |
Engine & Performance
| Engine | 2.0-L I4 |
| Engine Size | 2L |
| Engine Cylinders | 4 |
| Transmission | 9-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 9-Speed |
| Drivetrain | All-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $44,500 USD |
| Invoice Price | - |
| Delivery Charges | $995 USD |
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What Problems Does the 2020 Mercedes-Benz GLC-Class Have?
While the 2020 Mercedes-Benz GLC-Class benefits from a mid-cycle refresh that often smooths out earlier issues, it shares some common concerns seen across the first-generation (X253) GLC models, alongside potential new-tech quirks. Generally, Mercedes-Benz vehicles, while well-engineered, typically don't match the long-term, low-cost reliability of Japanese competitors.
Frequently Reported Problems:
Recalls for 2020 Mercedes-Benz GLC-Class:
The 2020 GLC-Class has been subject to several recalls issued by the National Highway Traffic Safety Administration (NHTSA). These are critical to address for safety and vehicle functionality.
Long-Term Reliability Concerns:
Beyond initial warranty, the primary long-term concern for a 2020 GLC-Class is the cost of maintenance and repairs. Parts are premium-priced, and specialized labor rates at Mercedes-Benz dealerships or independent European specialists are higher. Complex electronic modules, sophisticated drivetrain components, and advanced driver-assistance systems can be very expensive to fix if they fail. Diligent maintenance and a budget for potential out-of-warranty repairs are crucial for long-term ownership.
Frequently Reported Problems:
- Infotainment Glitches: Despite the improved MBUX system in 2020, some owners have reported minor software bugs, occasional freezing, or connectivity issues with Apple CarPlay/Android Auto. While not widespread, it's a common area for intermittent complaints in modern vehicles.
- Electrical Gremlins: Sporadic sensor failures, false warning lights (e.g., auxiliary battery warnings), or other minor electrical issues can occur. These are often complex to diagnose and repair.
- Panoramic Sunroof Rattle: A known issue on some GLC models, where the panoramic sunroof can develop rattles or creaks over time, especially over rough terrain.
- Brake Wear: Owners, particularly of the heavier and higher-performance AMG variants, might experience faster than average wear on brake pads and rotors due to the vehicle's weight and aggressive driving characteristics.
- Suspension Components: Over longer terms, standard suspension bushings and control arms will eventually wear, leading to noise or degraded handling. If equipped with optional air suspension, these systems can be expensive to repair when components like air springs or compressors fail past warranty.
Recalls for 2020 Mercedes-Benz GLC-Class:
The 2020 GLC-Class has been subject to several recalls issued by the National Highway Traffic Safety Administration (NHTSA). These are critical to address for safety and vehicle functionality.
- Rearview Camera Display Issues: A common recall involves the rearview camera image failing to display, increasing the risk of a crash.
- Fuel Pump Control Unit: Certain models were recalled due to a fuel pump control unit that could deactivate, potentially causing an engine stall.
- Emergency Call System (eCall): Some units had a software issue where the eCall system communication module might be deactivated, preventing emergency services from being contacted after a crash.
- Incorrect Vehicle Weight Rating: Certain vehicles might have an incorrect weight rating label, which could lead to overloading.
- Front Passenger Seat Belt Retractor: Potential issues where the front passenger seat belt retractor may not lock properly during a crash.
Long-Term Reliability Concerns:
Beyond initial warranty, the primary long-term concern for a 2020 GLC-Class is the cost of maintenance and repairs. Parts are premium-priced, and specialized labor rates at Mercedes-Benz dealerships or independent European specialists are higher. Complex electronic modules, sophisticated drivetrain components, and advanced driver-assistance systems can be very expensive to fix if they fail. Diligent maintenance and a budget for potential out-of-warranty repairs are crucial for long-term ownership.
How long will the 2020 Mercedes-Benz GLC-Class last?
With diligent maintenance and responsible driving habits, a 2020 Mercedes-Benz GLC-Class can reliably serve its owners for 150,000 to 200,000 miles, or approximately 10 to 15 years. Some well-cared-for examples may exceed this, but consistent adherence to the manufacturer's service schedule is paramount, including timely fluid changes and inspections.
In terms of long-term durability, the GLC's powertrain (engine and transmission) is generally robust, and the interior materials tend to hold up well against wear and tear. However, weaknesses typically emerge with age and mileage in the form of electrical component failures (e.g., infotainment modules, sensors), wear in suspension components (bushings, control arms), and potential issues with the optional air suspension system. Turbochargers, while reliable, are also wear items that may require attention at higher mileages. The cost of parts and specialized labor for these repairs can be substantial, making long-term ownership costly once outside the warranty period.
In terms of long-term durability, the GLC's powertrain (engine and transmission) is generally robust, and the interior materials tend to hold up well against wear and tear. However, weaknesses typically emerge with age and mileage in the form of electrical component failures (e.g., infotainment modules, sensors), wear in suspension components (bushings, control arms), and potential issues with the optional air suspension system. Turbochargers, while reliable, are also wear items that may require attention at higher mileages. The cost of parts and specialized labor for these repairs can be substantial, making long-term ownership costly once outside the warranty period.
What Technology & Safety Features are Included?
The 2020 Mercedes-Benz GLC-Class received a significant technological upgrade, prominently featuring the new MBUX (Mercedes-Benz User Experience) infotainment system. This system includes a standard 10.25-inch touchscreen display, "Hey Mercedes" voice control, and a haptic touchpad controller on the center console, offering intuitive interaction. It comes standard with Apple CarPlay and Android Auto integration. An optional 12.3-inch digital instrument cluster provides a highly customizable driver display. For entertainment, a standard 5-speaker audio system is complemented by an available premium Burmester 13-speaker surround sound system. Optional navigation often includes augmented reality video overlays, making directions more visually engaging.
Regarding Driver-Assistance Features, the GLC-Class comes standard with Active Brake Assist (forward collision warning with automatic emergency braking), Blind Spot Assist, and ATTENTION ASSIST®. The comprehensive optional Driver Assistance Package significantly enhances safety and convenience with features such as:
Standard Safety Features include multiple airbags (front, side, knee, window), Electronic Stability Program (ESP), and a Tire Pressure Monitoring System (TPMS). A rearview camera is standard, and the optional Parking Assistance Package adds Active Parking Assist and a surround view camera system for effortless maneuvering.
In terms of Crash-Test Ratings, the 2020 Mercedes-Benz GLC-Class performed exceptionally well:
Regarding Driver-Assistance Features, the GLC-Class comes standard with Active Brake Assist (forward collision warning with automatic emergency braking), Blind Spot Assist, and ATTENTION ASSIST®. The comprehensive optional Driver Assistance Package significantly enhances safety and convenience with features such as:
- Active Distance Assist DISTRONIC (adaptive cruise control with stop-and-go capability)
- Active Steering Assist (lane-keeping and lane-centering)
- Active Lane Change Assist
- Active Speed Limit Assist
- Evasive Steering Assist
- Active Lane Keeping Assist
- PRE-SAFE® PLUS (prepares for rear-end collisions)
- Traffic Sign Assist
Standard Safety Features include multiple airbags (front, side, knee, window), Electronic Stability Program (ESP), and a Tire Pressure Monitoring System (TPMS). A rearview camera is standard, and the optional Parking Assistance Package adds Active Parking Assist and a surround view camera system for effortless maneuvering.
In terms of Crash-Test Ratings, the 2020 Mercedes-Benz GLC-Class performed exceptionally well:
- NHTSA (National Highway Traffic Safety Administration):
The 2020 GLC-Class SUV received an overall 5-star safety rating.- Frontal Crash: 4 out of 5 stars
- Side Crash: 5 out of 5 stars
- Rollover: 4 out of 5 stars
- IIHS (Insurance Institute for Highway Safety):
The 2020 GLC-Class earned the prestigious "Top Safety Pick" award when equipped with specific headlights and optional front crash prevention systems.- Crashworthiness: "Good" ratings in all major categories (small overlap front, moderate overlap front, side, roof strength, head restraints & seats).
- Headlights: "Acceptable" or "Good" ratings depending on the specific headlight option.
- Front Crash Prevention: "Superior" rating for vehicle-to-vehicle and vehicle-to-pedestrian systems with optional equipment.
What Colors Options are Available?
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2020 Mercedes-Benz GLC-Class Prices and Market Value
When new, the 2020 Mercedes-Benz GLC-Class MSRP started around $42,500 for the GLC 300 RWD, climbing to approximately $44,500 for the 4MATIC. Performance-oriented AMG models ranged from roughly $59,500 for the AMG GLC 43 to over $82,000 for the AMG GLC 63 S, before options that could add thousands more.
Currently, in the used market (as of early 2024), a 2020 GLC 300 typically ranges from $28,000 to $38,000+, depending on mileage, condition, and options. AMG variants command higher prices, with the GLC 43 at $40,000-$55,000+ and GLC 63/63 S upwards of $55,000-$75,000+.
Luxury vehicles like the GLC generally experience significant depreciation, often losing 30-40% of their original value within the first three years. Factors affecting its resale value include mileage, overall condition, a documented service history, and the presence of desirable options like the Driver Assistance Package, Burmester sound system, panoramic sunroof, and 4MATIC AWD. AMG models tend to hold a higher percentage of their value due to their niche appeal and performance.
Currently, in the used market (as of early 2024), a 2020 GLC 300 typically ranges from $28,000 to $38,000+, depending on mileage, condition, and options. AMG variants command higher prices, with the GLC 43 at $40,000-$55,000+ and GLC 63/63 S upwards of $55,000-$75,000+.
Luxury vehicles like the GLC generally experience significant depreciation, often losing 30-40% of their original value within the first three years. Factors affecting its resale value include mileage, overall condition, a documented service history, and the presence of desirable options like the Driver Assistance Package, Burmester sound system, panoramic sunroof, and 4MATIC AWD. AMG models tend to hold a higher percentage of their value due to their niche appeal and performance.
2020 Mercedes-Benz GLC-Class Cost of Ownership
The 2020 Mercedes-Benz GLC-Class is generally costly to own compared to non-luxury vehicles. Insurance premiums are typically higher due to its luxury status, repair costs, and performance capabilities. Fuel costs are moderate for the GLC 300 (requiring premium unleaded), but significantly higher for the powerful AMG variants.
Maintenance and repair expenses are a major factor. Mercedes-Benz parts are expensive, and specialized labor rates contribute to higher routine service (e.g., "A" and "B" services) and repair bills. Out-of-warranty repairs for complex electronic systems, suspension components, or engine issues can be substantial. An extended warranty is often a wise investment for peace of mind, as long-term ownership requires a healthy budget for these premium-level running costs.
Maintenance and repair expenses are a major factor. Mercedes-Benz parts are expensive, and specialized labor rates contribute to higher routine service (e.g., "A" and "B" services) and repair bills. Out-of-warranty repairs for complex electronic systems, suspension components, or engine issues can be substantial. An extended warranty is often a wise investment for peace of mind, as long-term ownership requires a healthy budget for these premium-level running costs.
2020 Mercedes-Benz GLC-Class Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
37.85 liters
City Mileage
4.76 km/l
Highway Mileage
3.61 km/l
2020 Mercedes-Benz GLC-Class Safety Rating
NHTSA
2020 Mercedes-Benz GLC-Class Warranty
Basic
Original warranty
48 months / 50,000 miles
Estimated remaining
Expired
Powertrain
Original warranty
48 months / 50,000 miles
Estimated remaining
Expired
Rust
Original warranty
48 months / 50,000 miles
Estimated remaining
Expired
2020 Mercedes-Benz GLC-Class Insurance
Insurance for a 2020 Mercedes-Benz GLC-Class is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Mercedes-Benz GLC-Class Compare to Other Sport Utility Vehicle?
The 2020 Mercedes-Benz GLC-Class competes fiercely in the compact luxury SUV segment against strong rivals like the BMW X3, Audi Q5, Volvo XC60, Acura RDX, and Lexus NX.
GLC-Class Strengths: It truly shines with its luxurious interior design, high-quality materials, refined ride comfort (especially with optional air suspension), and the intuitive MBUX infotainment system. The AMG variants offer truly segment-leading performance.
GLC-Class Weaknesses: The base GLC 300's engine, while refined, can feel less engaging than some rivals. Cargo space is slightly less generous than some competitors, and long-term ownership costs tend to be higher.
Rival Comparisons:
GLC-Class Strengths: It truly shines with its luxurious interior design, high-quality materials, refined ride comfort (especially with optional air suspension), and the intuitive MBUX infotainment system. The AMG variants offer truly segment-leading performance.
GLC-Class Weaknesses: The base GLC 300's engine, while refined, can feel less engaging than some rivals. Cargo space is slightly less generous than some competitors, and long-term ownership costs tend to be higher.
Rival Comparisons:
- BMW X3 (G01):
The X3 is arguably the GLC's closest rival. It often offers a sportier driving experience with a more engaging base engine (xDrive30i) and excellent handling. Its M40i directly competes with the AMG GLC 43 in performance. Features are comparable, including BMW's excellent iDrive system. Reliability and ownership costs are similarly high. Recommendation: A better alternative for driving enthusiasts prioritizing sportiness. - Audi Q5 (FY):
The Q5 is another strong contender, known for its understated elegance, standard Quattro all-wheel drive, and exceptional interior quality with the Virtual Cockpit. Its performance is balanced, with the SQ5 offering strong power. Reliability is generally solid for a luxury brand, with comparable premium costs. Recommendation: A similar alternative, ideal for those valuing understated luxury, refinement, and excellent all-weather capability. - Volvo XC60 (2nd Gen):
The XC60 stands out with its distinctive Scandinavian design, outstanding safety features (including Pilot Assist), and incredibly comfortable seating. Its performance leans towards comfort, though the T8 PHEV is very powerful. While the Sensus infotainment can be slow, its overall package is very appealing. Reliability is good, and it often has a slightly lower price point. Recommendation: A better alternative for buyers prioritizing safety, unique style, and supreme comfort. - Acura RDX:
The RDX offers a compelling package for value. It boasts a powerful standard turbocharged four-cylinder engine and sporty handling for its class. Acura's True Touchpad Interface is polarizing, but standard features are plentiful. Its major advantage is Honda-derived reliability and significantly lower running costs compared to European rivals. Recommendation: A better alternative for buyers seeking sporty performance, great value, and superior long-term reliability. - Lexus NX:
The NX prioritizes comfort and unparalleled reliability. While less sporty than the GLC or X3, its interior quality is high, and ownership costs are among the lowest in the luxury segment. The Remote Touch infotainment interface can be cumbersome. Recommendation: A strong alternative for those prioritizing bulletproof reliability and low running costs over outright performance or cutting-edge infotainment.
Final Verdict: Is the 2020 Mercedes-Benz GLC-Class a Good Sport Utility Vehicle?
The 2020 Mercedes-Benz GLC-Class is ideal for buyers seeking a genuinely luxurious, comfortable, and technologically advanced compact SUV with significant brand prestige. It appeals to individuals or small families who appreciate sophisticated design, a refined driving experience, and robust safety features. Performance enthusiasts will find the AMG variants particularly compelling.
It is absolutely worth buying, but under specific conditions. Opting for a used 2020 GLC 300 4MATIC often represents the sweet spot, offering excellent value after initial depreciation. This trim provides a balanced blend of performance, efficiency, and all-weather capability suitable for most buyers. However, prospective owners must be fully prepared for higher long-term ownership costs, including premium fuel, insurance, and especially maintenance and repairs typical of a luxury German vehicle. A pre-purchase inspection by a Mercedes-Benz specialist is highly recommended for any used model, and budgeting for an extended warranty could provide invaluable peace of mind.
It is absolutely worth buying, but under specific conditions. Opting for a used 2020 GLC 300 4MATIC often represents the sweet spot, offering excellent value after initial depreciation. This trim provides a balanced blend of performance, efficiency, and all-weather capability suitable for most buyers. However, prospective owners must be fully prepared for higher long-term ownership costs, including premium fuel, insurance, and especially maintenance and repairs typical of a luxury German vehicle. A pre-purchase inspection by a Mercedes-Benz specialist is highly recommended for any used model, and budgeting for an extended warranty could provide invaluable peace of mind.
Simon A
Simon is a contributor to VinCheck, where he provides articles and reviews on various automotive topics. His work focuses on delivering accurate and up-to-date information about used cars, helping readers make informed decisions.