The 2020 Mercedes-Benz GLE-Class ushered in a completely redesigned W167 generation, establishing itself as a sophisticated mid-size luxury SUV. Available in trims like the GLE 350, GLE 450, and later the powerful GLE 580, new pricing ranged from approximately $54,000 to $78,000. It quickly gained popularity for its innovative MBUX infotainment system, plush interior, advanced technology, and refined ride quality, truly standing out in its competitive segment.
The Good
The 2020 GLE offers a blend of strong performance, exceptional comfort, and elegant design. Emotional buyers appreciate its prestigious brand image, luxurious cabin, and advanced tech. Practically, it delivers ample space, robust safety features, reasonable efficiency (especially the mild-hybrid 450), and holds its value well within the luxury segment, making it a compelling choice.
The Bad
Potential weaknesses for the 2020 GLE include its complex MBUX system which can sometimes glitch, higher ownership costs typical of a luxury brand, and fuel economy that isn't class-leading for all engines. Some owners also find the ride firm with larger wheel options.
2020 Mercedes-Benz GLE-Class: Quick Overview
- Engine Options:
- GLE 350: 2.0L Turbocharged Inline-4 (255 hp, 273 lb-ft)
- GLE 450: 3.0L Turbocharged Inline-6 with EQ Boost mild-hybrid system (362 hp, 369 lb-ft)
- GLE 580: 4.0L Twin-Turbo V8 with EQ Boost mild-hybrid system (483 hp, 516 lb-ft) - introduced later in the model year
- Horsepower: Ranges from 255 hp (GLE 350) to 483 hp (GLE 580).
- Fuel Economy (Combined MPG):
- GLE 350 RWD: 23 MPG (19 city/26 highway)
- GLE 350 4MATIC: 22 MPG (19 city/26 highway)
- GLE 450 4MATIC: 21 MPG (21 city/26 highway)
- 0-60 MPH Times (Approximate):
- GLE 350: ~7.0 seconds
- GLE 450: ~5.5 seconds
- GLE 580: ~4.9 seconds
- Towing Capacity: Up to 7,700 lbs with the optional trailer hitch.
- Trim-Level Features:
- Standard (GLE 350): Dual 12.3-inch MBUX screens (digital instrument cluster and central infotainment), "Hey Mercedes" voice assistant, navigation, Apple CarPlay/Android Auto, power liftgate, LED headlights, heated front seats, dual-zone automatic climate control, 19-inch alloy wheels.
- GLE 450 adds: Stronger 3.0L inline-6 engine, 4MATIC all-wheel drive as standard. Many premium features are optional across trims.
- Optional Features (across trims): Driver Assistance Package Plus (adaptive cruise control, active steering assist, etc.), Airmatic air suspension, E-Active Body Control (hydropneumatic suspension), Burmester surround sound system, panoramic sunroof, ventilated front seats, heated steering wheel, 3rd-row seating, leather upholstery, larger wheels, upgraded LED lighting, and more customization options.
2020 Mercedes-Benz GLE-Class Specifications
Vehicle Information
| Year | 2020 |
| Make | Mercedes-Benz |
| Model | GLE |
| Trim | - |
| Style | SUV |
| Type | Sport Utility Vehicle |
| Category | - |
Manufacturing Details
| Made In | United States |
| Manufacturing City | - |
Dimensions
| Doors | 4-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | - |
| Overall Height | - |
| Overall Length | - |
| Overall Width | - |
| Wheelbase Length | - |
| Standard Seating | - |
Engine & Performance
| Engine | 255 High Power 2-L i4 |
| Engine Size | 2L |
| Engine Cylinders | - |
| Transmission | Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | - |
| Drivetrain | All-Wheel Drive |
Additional Features
| Anti-Brake System | - |
| Steering Type | - |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | - |
| Invoice Price | - |
| Delivery Charges | - |
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What Problems Does the 2020 Mercedes-Benz GLE-Class Have?
As the first model year of a new generation (W167), the 2020 Mercedes-Benz GLE-Class experienced some "teething" issues, primarily related to its advanced technology. Frequently reported problems often revolve around the MBUX infotainment system, with users citing occasional software glitches, freezing, or connectivity issues with Apple CarPlay/Android Auto. Minor electrical issues, such as faulty sensors or power accessory malfunctions, have also surfaced but are not widespread. While generally robust, the optional Airmatic air suspension system, if not properly maintained, can become a costly repair point later in its lifespan, though this is typical for air suspension in luxury vehicles.
Several recalls were issued for the 2020 GLE, important for potential owners to verify their vehicle's recall status (via NHTSA). Key recalls included: a potential fuel pump failure that could lead to engine stalling, an issue with rear axle bolts that could compromise wheel security, and certain steering rack mounting issues. Various software updates were also provided to address MBUX and other electronic system performance.
Long-term reliability for Mercedes-Benz generally sits at average to above-average for luxury brands. However, the complexity of modern systems means out-of-warranty repairs can be substantial. Diligent maintenance and addressing recalls promptly are crucial for mitigating potential long-term concerns, particularly with electronics and sophisticated suspension components. Engine and transmission components are typically well-engineered but still demand regular servicing.
Several recalls were issued for the 2020 GLE, important for potential owners to verify their vehicle's recall status (via NHTSA). Key recalls included: a potential fuel pump failure that could lead to engine stalling, an issue with rear axle bolts that could compromise wheel security, and certain steering rack mounting issues. Various software updates were also provided to address MBUX and other electronic system performance.
Long-term reliability for Mercedes-Benz generally sits at average to above-average for luxury brands. However, the complexity of modern systems means out-of-warranty repairs can be substantial. Diligent maintenance and addressing recalls promptly are crucial for mitigating potential long-term concerns, particularly with electronics and sophisticated suspension components. Engine and transmission components are typically well-engineered but still demand regular servicing.
How long will the 2020 Mercedes-Benz GLE-Class last?
With proper and consistent maintenance, a 2020 Mercedes-Benz GLE-Class can reliably achieve 150,000 to 200,000 miles, potentially lasting 10-15 years. Its overall build quality is high, contributing to good long-term durability. However, certain weaknesses can emerge over time. The optional Airmatic air suspension system components, electronic modules, and various sensors are known areas that might require attention as the vehicle ages, leading to higher repair costs post-warranty. Interior materials, while premium, will show wear with neglect. Rust on undercarriage components can also be a concern in regions with harsh winters if not adequately protected. Adhering strictly to service schedules and using genuine parts are paramount for maximizing its lifespan and minimizing unexpected expenses.
What Technology & Safety Features are Included?
The 2020 Mercedes-Benz GLE-Class is a technological showcase. Its centerpiece is the MBUX (Mercedes-Benz User Experience) infotainment system, featuring dual vibrant 12.3-inch screens for the digital gauge cluster and central touchscreen. MBUX offers intuitive voice control ("Hey Mercedes"), touch control via the screen, a console-mounted touchpad, and steering wheel controls. Standard entertainment includes USB-C ports, Bluetooth connectivity, Apple CarPlay, and Android Auto. An optional Burmester surround sound system elevates the audio experience, and rear-seat entertainment was also available.
For driver-assistance, standard features include Active Brake Assist, Attention Assist, Crosswind Assist, Blind Spot Assist, and the PRE-SAFE system which prepares the vehicle for an impending collision. The optional Driver Assistance Package Plus significantly enhances safety and convenience with adaptive cruise control (Distronic with Stop & Go), Lane Keeping Assist, Lane Change Assist, Active Steering Assist, Traffic Sign Assist, and Evasive Steering Assist. These systems contribute to a semi-autonomous driving experience.
In terms of passive safety, the GLE is equipped with a comprehensive suite of airbags, anti-lock brakes (ABS), stability control, and traction control. Crash-test ratings are excellent: the 2020 GLE earned a Top Safety Pick+ award from the IIHS when equipped with specific headlights, achieving "Good" ratings in all crashworthiness categories. The NHTSA awarded the GLE a 5-star overall safety rating, with 5 stars for frontal and side crash tests, and 4 stars for rollover resistance.
For driver-assistance, standard features include Active Brake Assist, Attention Assist, Crosswind Assist, Blind Spot Assist, and the PRE-SAFE system which prepares the vehicle for an impending collision. The optional Driver Assistance Package Plus significantly enhances safety and convenience with adaptive cruise control (Distronic with Stop & Go), Lane Keeping Assist, Lane Change Assist, Active Steering Assist, Traffic Sign Assist, and Evasive Steering Assist. These systems contribute to a semi-autonomous driving experience.
In terms of passive safety, the GLE is equipped with a comprehensive suite of airbags, anti-lock brakes (ABS), stability control, and traction control. Crash-test ratings are excellent: the 2020 GLE earned a Top Safety Pick+ award from the IIHS when equipped with specific headlights, achieving "Good" ratings in all crashworthiness categories. The NHTSA awarded the GLE a 5-star overall safety rating, with 5 stars for frontal and side crash tests, and 4 stars for rollover resistance.
What Colors Options are Available?
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In the meantime, feel free to explore the other sections for more content.
2020 Mercedes-Benz GLE-Class Prices and Market Value
When new, the 2020 Mercedes-Benz GLE-Class started at approximately $53,700 for the GLE 350 RWD, $56,200 for the GLE 350 4MATIC, and $61,150 for the GLE 450 4MATIC. The GLE 580 4MATIC began around $77,600.
In today's used market (2024), a 2020 GLE 350 typically ranges from $35,000 to $45,000+, while a GLE 450 might fetch $40,000 to $55,000+, depending heavily on mileage, condition, and options. Luxury vehicles generally experience significant depreciation in their initial years, and the 2020 GLE has already absorbed much of this. Factors affecting resale value include low mileage, pristine condition, a clean service history, desirable optional packages (like Driver Assistance Plus or premium audio), and regional market demand. Well-maintained examples with popular options will command higher prices.
In today's used market (2024), a 2020 GLE 350 typically ranges from $35,000 to $45,000+, while a GLE 450 might fetch $40,000 to $55,000+, depending heavily on mileage, condition, and options. Luxury vehicles generally experience significant depreciation in their initial years, and the 2020 GLE has already absorbed much of this. Factors affecting resale value include low mileage, pristine condition, a clean service history, desirable optional packages (like Driver Assistance Plus or premium audio), and regional market demand. Well-maintained examples with popular options will command higher prices.
2020 Mercedes-Benz GLE-Class Cost of Ownership
The 2020 Mercedes-Benz GLE-Class is a costly vehicle to own long-term, not economical by any measure. Insurance premiums are typically high due to its luxury status, repair costs, and performance. All engines require premium unleaded fuel, contributing to higher fuel expenses. Maintenance costs are substantial; routine "Service A" and "Service B" at dealerships can run hundreds to over a thousand dollars. Out-of-warranty repairs for complex electronics, air suspension, or advanced driver-assistance systems can be very expensive. Buyers should budget generously for all aspects of ownership. This is typical for a premium German luxury SUV, reflecting the sophisticated engineering and high-quality components.
2020 Mercedes-Benz GLE-Class Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
40.13 liters
City Mileage
5.14 km/l
Highway Mileage
3.74 km/l
2020 Mercedes-Benz GLE-Class Safety Rating
NHTSA
2020 Mercedes-Benz GLE-Class Warranty
Basic
Original warranty
0 months / No data
Estimated remaining
Expired
Powertrain
Original warranty
0 months / No data
Estimated remaining
Expired
Rust
Original warranty
0 months / No data
Estimated remaining
Expired
2020 Mercedes-Benz GLE-Class Insurance
Insurance for a 2020 Mercedes-Benz GLE-Class is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Mercedes-Benz GLE-Class Compare to Other Sport Utility Vehicle?
The 2020 Mercedes-Benz GLE-Class competes fiercely with rivals like the BMW X5, Audi Q7, Lexus RX, and Volvo XC90.
In performance, the GLE 450's mild-hybrid inline-six offers a smooth and potent experience, competitive with the BMW X5 40i and Audi Q7 55 TFSI. The GLE 350 is adequate but less dynamic than the base X5. For sheer power, the GLE 580 rivals high-performance versions of its competitors.
Regarding features, the GLE's MBUX infotainment system with its dual 12.3-inch screens and intuitive voice control is a major highlight, often considered more advanced or user-friendly than BMW's iDrive or Audi's MMI by many. Its interior design and material quality are top-tier, on par with the X5 and Q7. Unique optional features like E-Active Body Control give it an edge in ride comfort and agility.
Reliability for the GLE is generally on par with its German counterparts (BMW, Audi), which is considered average for the luxury segment. Lexus RX typically holds an advantage in long-term reliability and lower maintenance costs.
In terms of price, the GLE was comparably priced to the X5 and Q7 when new and remains so on the used market, often slightly more expensive than a similarly equipped Volvo XC90, Acura MDX, or Lexus RX.
Alternatives:
In performance, the GLE 450's mild-hybrid inline-six offers a smooth and potent experience, competitive with the BMW X5 40i and Audi Q7 55 TFSI. The GLE 350 is adequate but less dynamic than the base X5. For sheer power, the GLE 580 rivals high-performance versions of its competitors.
Regarding features, the GLE's MBUX infotainment system with its dual 12.3-inch screens and intuitive voice control is a major highlight, often considered more advanced or user-friendly than BMW's iDrive or Audi's MMI by many. Its interior design and material quality are top-tier, on par with the X5 and Q7. Unique optional features like E-Active Body Control give it an edge in ride comfort and agility.
Reliability for the GLE is generally on par with its German counterparts (BMW, Audi), which is considered average for the luxury segment. Lexus RX typically holds an advantage in long-term reliability and lower maintenance costs.
In terms of price, the GLE was comparably priced to the X5 and Q7 when new and remains so on the used market, often slightly more expensive than a similarly equipped Volvo XC90, Acura MDX, or Lexus RX.
Alternatives:
- BMW X5: If you prioritize a sportier, more engaging driving experience and sharper handling.
- Audi Q7: For a subtly luxurious interior, standard third-row seating, and composed ride.
- Lexus RX: For exceptional long-term reliability, lower running costs, and a plush, quiet, albeit less dynamic, ride.
- Volvo XC90: For distinctive Scandinavian design, outstanding safety credentials, and standard third-row seating.
Final Verdict: Is the 2020 Mercedes-Benz GLE-Class a Good Sport Utility Vehicle?
The 2020 Mercedes-Benz GLE-Class is ideal for discerning buyers seeking a luxurious, technologically advanced, and comfortable mid-size SUV. It caters to families needing ample space, top-tier safety, and prestige, or individuals desiring a sophisticated daily driver with strong performance and a plush ride.
It is definitely worth buying, especially as a used vehicle, where the initial steep depreciation has already occurred, offering excellent value. When considering a purchase, a used 2020 GLE 450 often represents the sweet spot, providing a fantastic balance of power, efficiency (thanks to EQ Boost), and premium features without the higher cost of the V8.
Prospective owners must prioritize a thorough pre-purchase inspection and verify a complete service history. Furthermore, budgeting for higher-than-average fuel, insurance, and maintenance costs is crucial. An extended warranty for out-of-warranty repairs, particularly for its complex electronics and suspension, would be a wise investment to mitigate potential long-term expenses.
It is definitely worth buying, especially as a used vehicle, where the initial steep depreciation has already occurred, offering excellent value. When considering a purchase, a used 2020 GLE 450 often represents the sweet spot, providing a fantastic balance of power, efficiency (thanks to EQ Boost), and premium features without the higher cost of the V8.
Prospective owners must prioritize a thorough pre-purchase inspection and verify a complete service history. Furthermore, budgeting for higher-than-average fuel, insurance, and maintenance costs is crucial. An extended warranty for out-of-warranty repairs, particularly for its complex electronics and suspension, would be a wise investment to mitigate potential long-term expenses.
Eugene S
Eugene is an automotive enthusiast with over 15 years of experience in the used car market. As a writer at VINCheck.info, he brings deep industry insight and a passion for cars, helping readers make smart, informed decisions. Eugene has written hundreds of used car reviews and is known for breaking down complex automotive topics into clear, actionable advice. Over the years, he has driven and worked on a wide range of vehicles—starting with tuning street cars in his early days and eventually focusing on performance upgrades and reliability improvements. Today, he specializes in evaluating used vehicles through the lens of real-world ownership and enthusiast needs. A longtime fan of Porsche, Eugene especially appreciates vehicles that blend durability with driving enjoyment.