The 2021 Ram ProMaster City is a compact cargo van designed for businesses and urban environments. Introduced as a smaller alternative to the full-size ProMaster, it's available in cargo and passenger (Wagon) body styles. Key trims include the Tradesman and SLT. Pricing typically ranges from the low $20,000s to the mid $30,000s. Its relatively small size, maneuverability, and focus on cargo space make it popular for businesses needing a versatile work van. It stands out with its efficient use of space and simple design.
The Good
The 2021 Ram ProMaster City boasts nimble handling, making it ideal for city driving (practical). Its straightforward design prioritizes functionality and ease of use (practical). It offers decent fuel efficiency for its class, lowering operating costs (practical). While not luxurious, it's reliable and simple to maintain, fostering peace of mind (emotional) and a sense of capability (emotional).
The Bad
The 2021 Ram ProMaster City's weaknesses include a less refined interior compared to some rivals. The ride quality can be stiff, especially when unloaded. Some owners have reported issues with the transmission and electrical components, so a thorough inspection and maintenance history review is crucial before purchasing. Its safety features are also somewhat basic compared to newer vans.
2021 Ram ProMaster City: Quick Overview
- Engine: 2.4-liter Tigershark inline-4
- Horsepower: 178 hp @ 6,400 rpm
- Torque: 174 lb-ft @ 3,900 rpm
- Transmission: 9-speed automatic
- Fuel Economy (EPA estimated): 21 mpg city / 28 mpg highway / 24 mpg combined
- 0-60 mph: Approximately 9.5 seconds (estimated)
- Towing Capacity: 2,000 lbs (when properly equipped)
Trim-Level Features:
- Tradesman: This is the base trim and includes features like a cargo partition, vinyl upholstery, air conditioning, a Uconnect 5-inch touchscreen infotainment system, Bluetooth connectivity, and a rearview camera. It's primarily designed for commercial use with a focus on practicality.
- SLT: The SLT trim adds some comfort and convenience features, such as cloth upholstery, power-adjustable driver's seat, cruise control, and body-color bumpers. It provides a slightly more refined experience compared to the Tradesman, while still maintaining its focus on utility.
- Optional Features: Available options included rear parking sensors, satellite radio, navigation, and various cargo management solutions. These options allowed buyers to customize the ProMaster City to fit their specific needs.
- Safety Features: Standard safety features include electronic stability control, anti-lock brakes, and a suite of airbags. More advanced safety technologies were not typically available.
2021 Ram ProMaster City Specifications
Vehicle Information
| Year | 2021 |
| Make | Ram |
| Model | ProMaster City |
| Trim | - |
| Style | - |
| Type | - |
| Category | - |
Manufacturing Details
| Made In | - |
| Manufacturing City | - |
Dimensions
| Doors | - |
| Curb Weight | - |
| Gross Vehicle Weight Rating | - |
| Overall Height | - |
| Overall Length | - |
| Overall Width | - |
| Wheelbase Length | - |
| Standard Seating | - |
Engine & Performance
| Engine | - |
| Engine Size | - |
| Engine Cylinders | - |
| Transmission | - |
| Transmission Type | - |
| Transmission Speeds | - |
| Drivetrain | - |
Additional Features
| Anti-Brake System | - |
| Steering Type | - |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | - |
| Invoice Price | - |
| Delivery Charges | - |
Vehicle History Report
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Specifications
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Events
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Analysis
Analysis
What Problems Does the 2021 Ram ProMaster City Have?
The 2021 Ram ProMaster City, while generally considered a reliable work van, does have some frequently reported issues. Transmission problems, particularly related to harsh shifting or failure, have been noted by some owners. Electrical issues, such as problems with the infotainment system or sensors, have also been reported, though less frequently. Some owners have experienced issues with the air conditioning system as well.
Recalls for the ProMaster City, including the 2021 model, have addressed issues ranging from potential fuel leaks to problems with the rearview camera display. It's crucial to check the vehicle's VIN with the NHTSA (National Highway Traffic Safety Administration) to ensure all applicable recalls have been addressed.
Long-term reliability concerns primarily revolve around the transmission and potential for electrical glitches. Proper and timely maintenance, including regular fluid changes and inspections, can help mitigate these risks. However, potential buyers should be aware of these potential issues and consider extended warranties or thorough pre-purchase inspections, especially for higher-mileage vehicles. Specific to the 2021 model year, there aren't any widespread issues that are dramatically different from previous years, but the general trends of transmission and electrical concerns remain relevant.
Recalls for the ProMaster City, including the 2021 model, have addressed issues ranging from potential fuel leaks to problems with the rearview camera display. It's crucial to check the vehicle's VIN with the NHTSA (National Highway Traffic Safety Administration) to ensure all applicable recalls have been addressed.
Long-term reliability concerns primarily revolve around the transmission and potential for electrical glitches. Proper and timely maintenance, including regular fluid changes and inspections, can help mitigate these risks. However, potential buyers should be aware of these potential issues and consider extended warranties or thorough pre-purchase inspections, especially for higher-mileage vehicles. Specific to the 2021 model year, there aren't any widespread issues that are dramatically different from previous years, but the general trends of transmission and electrical concerns remain relevant.
How long will the 2021 Ram ProMaster City last?
With consistent maintenance, a 2021 Ram ProMaster City can reasonably provide 150,000 to 200,000 miles of service, potentially lasting 10-12 years for owners who prioritize upkeep. Commercial users may see higher mileage in shorter timeframes. Key to longevity is regular oil changes, transmission fluid maintenance, and addressing any mechanical issues promptly. Weaknesses over time tend to be the aforementioned transmission issues, potential for rust in colder climates (especially around wheel wells), and wear and tear on suspension components due to frequent heavy loads. Neglecting maintenance will significantly reduce its lifespan.
What Technology & Safety Features are Included?
The 2021 Ram ProMaster City offers a relatively basic suite of tech and safety features, prioritizing functionality over luxury.
Tech & Entertainment: The standard infotainment system is a Uconnect 5-inch touchscreen with Bluetooth connectivity, allowing for hands-free calling and audio streaming. Some models may have optional satellite radio. Navigation was also available as an option. Overall, the focus is on providing essential connectivity for work purposes.
Driver-Assistance & Safety Features: Standard safety features include a rearview camera, electronic stability control, traction control, anti-lock brakes, and a complement of airbags. More advanced driver-assistance features like blind-spot monitoring, lane departure warning, or automatic emergency braking were not typically available on this model.
Optional Features: Optional features related to safety and convenience might include rear parking sensors, which are helpful for maneuvering in tight spaces.
Crash-Test Ratings: Crash-test ratings for the 2021 Ram ProMaster City from the IIHS (Insurance Institute for Highway Safety) and NHTSA are limited. It's important to research available safety information from these organizations to understand its crashworthiness. The focus of the ProMaster City is primarily on utility and cargo capacity, so advanced safety technologies were not a primary consideration in its design.
Tech & Entertainment: The standard infotainment system is a Uconnect 5-inch touchscreen with Bluetooth connectivity, allowing for hands-free calling and audio streaming. Some models may have optional satellite radio. Navigation was also available as an option. Overall, the focus is on providing essential connectivity for work purposes.
Driver-Assistance & Safety Features: Standard safety features include a rearview camera, electronic stability control, traction control, anti-lock brakes, and a complement of airbags. More advanced driver-assistance features like blind-spot monitoring, lane departure warning, or automatic emergency braking were not typically available on this model.
Optional Features: Optional features related to safety and convenience might include rear parking sensors, which are helpful for maneuvering in tight spaces.
Crash-Test Ratings: Crash-test ratings for the 2021 Ram ProMaster City from the IIHS (Insurance Institute for Highway Safety) and NHTSA are limited. It's important to research available safety information from these organizations to understand its crashworthiness. The focus of the ProMaster City is primarily on utility and cargo capacity, so advanced safety technologies were not a primary consideration in its design.
What Colors Options are Available?
Exterior Colors
Black Clear Coat
Bright White Clear Coat
Deep Cherry Red Crystal Pearl Coat
Granite Crystal Metallic Clear Coat
Silver Metallic Clear Coat
Interior Colors
Gray
2021 Ram ProMaster City Prices and Market Value
When new, the 2021 Ram ProMaster City typically ranged from the low $20,000s to the mid $30,000s, depending on trim and options. As of late 2024, used market prices generally range from the high teens to the low $20,000s, depending on mileage, condition, and location. Depreciation is moderate, as work vans tend to hold their value relatively well. Factors affecting resale value include mileage, overall condition (especially maintenance records), and whether it has been used heavily for commercial purposes. Lower mileage and well-maintained examples command higher prices.
2021 Ram ProMaster City Cost of Ownership
The 2021 Ram ProMaster City is relatively economical to own. Insurance costs are generally moderate, reflecting its utilitarian nature. Fuel costs are decent for its class, averaging around 24 mpg combined. Maintenance costs are typically manageable, with readily available parts and straightforward mechanicals. However, potential transmission or electrical repairs can be costly. Long-term ownership costs are average for a compact cargo van, leaning towards economical if maintenance is diligently performed. Repair costs can be higher if neglected.
2021 Ram ProMaster City Fuel Efficiency
Fuel Type
-
Fuel Capacity
-
City Mileage
-
Highway Mileage
-
2021 Ram ProMaster City Safety Rating
NHTSA
2021 Ram ProMaster City Recalls & Defects
Seat Belts
Recall date
2021-09-09
Recall no.
21v699000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2021 RAM Promaster City and RAM Promaster Vehicles. THE Seat Belt Automatic Locking Retractors MAY Deactivate Early, Which CAN Prevent THE Child Restraint System From Securing Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 208, "occupant Crash Protection."
Consequence
AN Unsecured Child Restraint System CAN Increase THE Risk OF Injury During A Crash.
Remedy
Dealers Will Inspect and Replace THE Seat Belt Retractors AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed October 28, 2021. Owners MAY Contact FCA US LLC Customer Service AT 1-800-853- 1403. FCA US Llc's Number FOR This Recall IS Y61.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Seat Belts:front:retractor
Recall date
2021-09-09
Recall no.
21v699000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2021 RAM Promaster City and RAM Promaster Vehicles. THE Seat Belt Automatic Locking Retractors MAY Deactivate Early, Which CAN Prevent THE Child Restraint System From Securing Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 208, "occupant Crash Protection."
Consequence
AN Unsecured Child Restraint System CAN Increase THE Risk OF Injury During A Crash.
Remedy
Dealers Will Inspect and Replace THE Seat Belt Retractors AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed October 28, 2021. Owners MAY Contact FCA US LLC Customer Service AT 1-800-853- 1403. FCA US Llc's Number FOR This Recall IS Y61.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Seat Belts:rear/Other:retractor
Recall date
2021-09-09
Recall no.
21v699000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2021 RAM Promaster City and RAM Promaster Vehicles. THE Seat Belt Automatic Locking Retractors MAY Deactivate Early, Which CAN Prevent THE Child Restraint System From Securing Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 208, "occupant Crash Protection."
Consequence
AN Unsecured Child Restraint System CAN Increase THE Risk OF Injury During A Crash.
Remedy
Dealers Will Inspect and Replace THE Seat Belt Retractors AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed October 28, 2021. Owners MAY Contact FCA US LLC Customer Service AT 1-800-853- 1403. FCA US Llc's Number FOR This Recall IS Y61.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/module
Recall date
2021-03-09
Recall no.
21v147000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2020-2021 RAM Promaster City Vehicles. THE Anti-Lock Brake System (Abs) Module MAY Have Internal Damage, Which Could Result IN A Loss OF Braking Performance or Autonomous Braking Functions.
Consequence
THE Loss OF Braking Performance or Autonomous Braking Functions CAN Increase THE Risk OF A Vehicle Crash Without Prior Warning.
Remedy
FCA US, LLC Will Notify Owners, and Dealers Will Replace THE ABS Module, Free OF Charge. THE Recall Began ON March 30, 2021. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Exterior Lighting:turn Signal
Recall date
2021-09-21
Recall no.
21v728000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2019-2021 RAM Promaster City Vehicles. IF ONE or Both Turn Signal Lights Fail, THE Flashing Rate MAY NOT Change TO Warn THE Driver OF THE Failure. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 108, "lamps, Reflective Devices, and Associated Equipment."
Consequence
THE Driver MAY BE Unaware That THE Turn Signals ARE NOT Signaling Their Intentions TO Other Drivers, Which CAN Increase THE Risk OF A Crash.
Remedy
Dealers Will Update THE Body Controller Module (Bcm) Software, Free OF Charge. Owner Notification Letters Were Mailed October 28, 2021. Owners MAY Contact FCA US LLC Customer Service AT 1-800-853-1403. FCA US Llc's Number FOR This Recall IS Y71.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
2021 Ram ProMaster City Insurance
Insurance for a 2021 Ram ProMaster City is moderately priced, reflecting its status as a Vehicle with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2021 Ram ProMaster City Compare to Other Vehicle?
The 2021 Ram ProMaster City competes with vans like the Ford Transit Connect, Nissan NV200 (or Chevrolet City Express), and Mercedes-Benz Metris. In terms of performance, the ProMaster City's engine provides adequate power, comparable to the Transit Connect but less powerful than the Metris. Features-wise, the ProMaster City offers a basic but functional package, while the Transit Connect offers more available technology. Reliability is a mixed bag; the ProMaster City has potential transmission issues, while the Transit Connect has been generally more reliable. The Nissan NV200/City Express is the most affordable but lacks the power and features of the others. The Metris offers a more premium experience but comes at a higher price.
Price-wise, the ProMaster City is generally competitive. For those prioritizing reliability and available technology, the Ford Transit Connect is a strong alternative, although it has been discontinued. The Mercedes-Benz Metris offers more refinement and capability but at a higher cost. The Nissan NV200/Chevrolet City Express is the budget-friendly option, though it is less powerful and feature-rich. Considering the ProMaster City's known issues, careful inspection and maintenance history are crucial.
Price-wise, the ProMaster City is generally competitive. For those prioritizing reliability and available technology, the Ford Transit Connect is a strong alternative, although it has been discontinued. The Mercedes-Benz Metris offers more refinement and capability but at a higher cost. The Nissan NV200/Chevrolet City Express is the budget-friendly option, though it is less powerful and feature-rich. Considering the ProMaster City's known issues, careful inspection and maintenance history are crucial.
Ranks #7 Wagon
| 1 | 2015 Toyota Venza | (5.0★) |
| 2 | 2009 Honda Odyssey | (5.0★) |
| 3 | 2024 Subaru Impreza | (5.0★) |
| 4 | 2009 Mazda CX-7 | (5.0★) |
| 5 | 2023 Ford Transit Connect Wagon | (0.0★) |
| 6 | 2023 Audi A6 allroad | (0.0★) |
| 7 | 2021 Ram ProMaster City | (0.0★) |
| 8 | 2019 Volvo V60 | (4.0★) |
| 9 | 2015 Scion xB | (0.0★) |
| 10 | 2010 Volkswagen Passat | (5.0★) |
| 11 | 2008 Pontiac Vibe | (0.0★) |
| 12 | 2006 Land Rover Range Rover | (0.0★) |
Final Verdict: Is the 2021 Ram ProMaster City a Good Vehicle?
The 2021 Ram ProMaster City is ideal for small businesses or individuals needing a compact and maneuverable cargo van for urban environments. It's worth buying if cargo space and practicality are top priorities and budget is a concern. Purchasing a used model is generally recommended, as new models are no longer available, but a thorough pre-purchase inspection is essential, particularly regarding the transmission. Look for well-maintained examples with documented service history. The Tradesman trim is suitable for purely commercial use, while the SLT offers slightly more comfort. Given the potential for transmission issues, consider an extended warranty if available.
Eugene S
Eugene is an automotive enthusiast with over 15 years of experience in the used car market. As a writer at VINCheck.info, he brings deep industry insight and a passion for cars, helping readers make smart, informed decisions. Eugene has written hundreds of used car reviews and is known for breaking down complex automotive topics into clear, actionable advice. Over the years, he has driven and worked on a wide range of vehicles—starting with tuning street cars in his early days and eventually focusing on performance upgrades and reliability improvements. Today, he specializes in evaluating used vehicles through the lens of real-world ownership and enthusiast needs. A longtime fan of Porsche, Eugene especially appreciates vehicles that blend durability with driving enjoyment.