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2020 Buick Encore Review: Reasonably Reliable Small SUV With Average Running Costs

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Based on 0 Owner Reviews â–¶
Cathleen V | March 31, 2025
The 2020 Buick Encore is a subcompact SUV, a popular choice for city dwellers and small families. It debuted in 2013 and the 2020 model is part of the first generation. Key trims include the base Encore, Preferred, and Sport Touring. The original pricing ranged from around $23,000 to $30,000. Its appeal lies in its manageable size, comfortable ride, and upscale interior for its class.
The Good

The 2020 Buick Encore offers a comfortable and quiet ride, appealing to those seeking relaxation. Its compact size makes it easy to maneuver and park in urban environments, a practical advantage. While not a performance vehicle, it provides adequate power and decent fuel efficiency. Its stylish design adds an emotional appeal.

The Bad

The 2020 Buick Encore's weaknesses include its relatively small cargo space compared to rivals. The single engine option can feel underpowered, especially when fully loaded. Some owners have reported issues with the infotainment system and transmission. It's important to check for these during a pre-purchase inspection.

2020 Buick Encore: Quick Overview

  • Engine Options: 1.4L Turbocharged Inline-4
  • Horsepower: 138 hp @ 4,900 rpm
  • Torque: 148 lb-ft @ 1,850 rpm
  • Fuel Economy (EPA Estimated): 25 mpg city / 30 mpg highway (FWD)
  • 0-60 mph Time: Approximately 9.8 seconds
  • Towing Capacity: Not recommended for towing
  • Trim-Level Features:
    • Encore (Base): Keyless open, push-button start, rearview camera, 8-inch touchscreen infotainment system, Apple CarPlay and Android Auto compatibility, cloth upholstery.
    • Preferred: Adds rear cross-traffic alert, blind-spot monitoring, remote start, floor mats, and a cargo cover.
    • Sport Touring: Includes unique wheels, rear spoiler, fog lights, and available premium audio system. Often features a different grille design.
  • Drivetrain: Front-wheel drive (FWD) standard; all-wheel drive (AWD) available.
  • Transmission: 6-speed automatic

2020 Buick Encore Specifications

Vehicle Information
Year 2020
Make Buick
Model Encore
Trim -
Style -
Type Sport Utility Vehicle
Category 2WD Standard Sport Utility Vehicle
Manufacturing Details
Made In South Korea
Manufacturing City BUPYEONG
Dimensions
Doors 4-Door
Curb Weight 3237 pounds
Gross Vehicle Weight Rating 5000 pounds
Overall Height 65.25 inches
Overall Length 168.35 inches
Overall Width 70.1 inches
Wheelbase Length 100.6 inches
Standard Seating 5
Engine & Performance
Engine Turbocharged I4, 1.4
Engine Size 1.4L
Engine Cylinders 4
Transmission 6 Automatic
Transmission Type Automatic
Transmission Speeds 6-Speed
Drivetrain Front-Wheel Drive
Additional Features
Anti-Brake System 4-Wheel
Steering Type Power Rack & Pinion
Pricing
Manufacturer Suggested Retail Price (MSRP) $23,200
Invoice Price -
Delivery Charges -

Vehicle History Report

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Salvage/Rebuilt
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Accident
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Theft
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Open Lien
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Past Sale
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Safety
Recalls
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Market Price
Analysis

What Problems Does the 2020 Buick Encore Have?

Frequently reported problems for the 2020 Buick Encore, and earlier model years, often revolve around the infotainment system. Owners have cited issues with the screen freezing, lagging, or failing to connect properly with smartphones via Apple CarPlay or Android Auto. Some have also reported problems with the climate control system, including inconsistent temperature regulation or complete failure of the system.
Transmission issues, particularly rough shifting or hesitation, have also been noted by some owners. While not widespread, these issues can be costly to repair. Engine problems, though less common, can include oil leaks and premature wear.
It's essential to check the National Highway Traffic Safety Administration (NHTSA) website for any recalls affecting the 2020 Buick Encore. Recalls can address safety-related defects that require immediate attention.
Long-term reliability concerns tend to center around the longevity of the infotainment system and transmission. Proper maintenance, including regular fluid changes, can help mitigate some of these issues. Potential buyers should thoroughly inspect the vehicle's service history and consider a pre-purchase inspection by a qualified mechanic.

How long will the 2020 Buick Encore last?

With proper maintenance, a 2020 Buick Encore can reasonably be expected to provide 150,000 to 200,000 miles or 10-13 years of service. Regular oil changes, timely fluid replacements (transmission, coolant), and adherence to the manufacturer's recommended maintenance schedule are crucial. Long-term durability can be affected by the aforementioned infotainment system and transmission issues. Suspension components and other wear items may require replacement as the vehicle ages. Preventative maintenance and addressing small issues promptly can significantly extend the lifespan of the Encore.

What Technology & Safety Features are Included?

The 2020 Buick Encore comes standard with an 8-inch touchscreen infotainment system featuring Apple CarPlay and Android Auto compatibility, Bluetooth connectivity, and a rearview camera.
Standard safety features include 10 airbags, electronic stability control, and traction control. Driver-assistance features, such as rear cross-traffic alert and blind-spot monitoring, are available on the Preferred trim and higher.
Optional features include a sunroof, premium audio system (Bose), and all-wheel drive. Some models offer a more advanced driver information center.
As for crash-test ratings, the 2020 Buick Encore generally performs well. The National Highway Traffic Safety Administration (NHTSA) awarded it an overall safety rating of five stars. The Insurance Institute for Highway Safety (IIHS) has also given the Encore good ratings in various crash tests, though the specific ratings can vary depending on the year and testing criteria.
While the Encore provides a decent array of features for its class, it lacks some of the more advanced driver-assistance technologies found in newer or higher-end competitors.

What Colors Options are Available?

Exterior Colors
Summit White
Quicksilver Metallic
Black Onyx
Dark Moon Blue Metallic
Satin Steel Metallic
Cinnamon Metallic
Ebony Twilight Metallic
Interior Colors
Whisper Beige
Ebony
Brandy

2020 Buick Encore Prices and Market Value

When new, the 2020 Buick Encore ranged from approximately $23,000 to $30,000, depending on the trim and options. As a used vehicle, prices typically range from $14,000 to $22,000, contingent on mileage, condition, and location. The Encore depreciates at a moderate rate, influenced by factors such as overall market demand for subcompact SUVs, vehicle condition, mileage, and service history. Lower mileage examples in excellent condition with a clean title will command higher resale values. Having popular options like AWD or a sunroof can also positively impact resale.

2020 Buick Encore Cost of Ownership

The 2020 Buick Encore is relatively economical to own. Insurance costs are generally moderate. Fuel economy is decent for its class. Routine maintenance, like oil changes and tire rotations, is affordable. However, potential repairs, especially related to the infotainment system or transmission, can be pricier. Overall, long-term ownership costs are reasonable compared to other SUVs, but budgeting for potential repairs is advisable.

2020 Buick Encore Fuel Efficiency

Fuel Type -
Fuel Capacity 14 gallons
City Mileage 26 miles/gallon
Highway Mileage 30 miles/gallon

2020 Buick Encore Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Buick Encore Recalls & Defects

Power Train:automatic Transmission
Recall date 2020-10-29
Recall no. 20v668000
Source NHTSA
Summary General Motors LLC (Gm) IS Recalling Certain 2018-2019 Chevrolet Cruze and Buick Lacrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac Xt4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 Vehicles. THE Start/Stop Accumulator Endcap MAY Have Missing Bolts.
Consequence Missing Bolts ON THE Start-Stop Accumulator Endcap Could Result IN A Transmission OIL Leak and MAY Progress TO A Loss OF Propulsion, Increasing THE Risk OF A Crash. A Transmission Fluid Leak IN THE Presence OF AN Ignition Source MAY Increase THE Risk OF Fire.
Remedy GM Will Notify Owners, and Dealers Will Inspect THE Start-Stop Transmission Accumulator and Replace IT IF ANY Bolts ARE Missing, Free OF Charge. THE Recall Began December 15, 2020. Owners MAY Contact GMC Customer Service AT 1-888-988-7267, Buick Customer Service AT 1-866-608-8080, Chevrolet Customer Service AT 1-800-222-1020 or Cadillac Customer Service AT 1-800-458-8006. Gm's Number FOR This Recall IS N202313440.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Seats
Recall date 2020-09-03
Recall no. 20v537000
Source NHTSA
Summary General Motors LLC (Gm) IS Recalling Certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer Vehicles. THE Rear Attachment Bolts OF ONE or Both Front Seats MAY NOT Have Been Installed.
Consequence IF AN Occupied Front Seat IS Missing THE Rear Attachment Bolts, IT MAY Move During A Crash, Increasing Risk OF Injury TO THE Occupant.
Remedy GM Will Notify Owners, and Dealers Will Inspect Seat Attachments FOR Both Front Seats and Install Attachment Bolts AS Needed, Free OF Charge. THE Recall Began October 1, 2020. Owners MAY Contact Chevrolet Customer Service AT 1-800-630-2438 or Buick Customer Service AT 1-800-521-7300. Gm's Number FOR This Recall IS A202304380.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Seats:critical Fasteners
Recall date 2020-09-03
Recall no. 20v537000
Source NHTSA
Summary General Motors LLC (Gm) IS Recalling Certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer Vehicles. THE Rear Attachment Bolts OF ONE or Both Front Seats MAY NOT Have Been Installed.
Consequence IF AN Occupied Front Seat IS Missing THE Rear Attachment Bolts, IT MAY Move During A Crash, Increasing Risk OF Injury TO THE Occupant.
Remedy GM Will Notify Owners, and Dealers Will Inspect Seat Attachments FOR Both Front Seats and Install Attachment Bolts AS Needed, Free OF Charge. THE Recall Began October 1, 2020. Owners MAY Contact Chevrolet Customer Service AT 1-800-630-2438 or Buick Customer Service AT 1-800-521-7300. Gm's Number FOR This Recall IS A202304380.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.

2020 Buick Encore Warranty

Basic
Original warranty 36 months / 36,000 miles
Estimated remaining Expired
Corrosion
Original warranty 72 months / 100,000 miles
Estimated remaining 12 months / 100,000 miles
Drivetrain
Original warranty 60 months / 60,000 miles
Estimated remaining Expired
Roadside Assistance
Original warranty 60 months / 60,000 miles
Estimated remaining Expired

2020 Buick Encore Insurance

Insurance for a 2020 Buick Encore is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.

How Does the 2020 Buick Encore Compare to Other Sport Utility Vehicle?

The 2020 Buick Encore competes with vehicles like the Honda HR-V, Mazda CX-3, Chevrolet Trax, and Nissan Kicks. Compared to the HR-V, the Encore offers a more upscale interior but less cargo space. The CX-3 boasts sportier handling, while the Encore prioritizes comfort. The Trax, being mechanically similar to the Encore, offers a comparable experience but often at a lower price point.
In terms of reliability, the Encore is generally considered average, while the HR-V and CX-3 tend to have better reputations. Feature-wise, the Encore provides a decent selection, but some competitors offer more advanced driver-assistance systems.
Alternatives to consider include:
  • Honda HR-V: More cargo space and higher reliability.
  • Mazda CX-3/CX-30: More engaging driving experience and stylish design.
  • Kia Seltos: More features and a longer warranty.
If comfort and a slightly more premium feel are priorities, the Encore is a reasonable choice. However, buyers seeking more space, sportier handling, or better reliability may find better alternatives.

Ranks #1239 SUV

1 2023 Toyota 4Runner (5.0★)
2 2023 Honda CR-V Hybrid (5.0★)
3 2023 Lexus GX (0.0★)
4 2024 Mazda CX-90 PHEV (0.0★)
5 2024 Subaru Crosstrek (5.0★)
6 2024 BMW iX (0.0★)
7 2023 Ford Bronco Sport (3.0★)
8 2023 Mercedes-Benz EQB (0.0★)
9 2024 Chevrolet Trax (5.0★)
10 2023 Audi A4 allroad (0.0★)
11 2023 Hyundai Kona N (0.0★)
12 2023 Nissan ARIYA (5.0★)
1239 2020 Buick Encore (0.0★)

Final Verdict: Is the 2020 Buick Encore a Good Sport Utility Vehicle?

The 2020 Buick Encore is ideal for individuals or small families seeking a comfortable and maneuverable subcompact SUV, especially for city driving. It's worth buying used, particularly if you prioritize a quieter ride and an upscale interior feel within its class. The Preferred trim offers a good balance of features and value. Avoid the base model if possible, as it lacks essential driver-assistance features. A pre-purchase inspection is crucial, focusing on the infotainment system and transmission. If cargo space is a major concern, or if you prioritize sporty handling, consider alternative models.

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Cathleen V

Cathleen is an exceptional freelance writer covering hot topics in the automotive world from a gearhead's perspective. Her articles delve into various aspects of automotive technology and history, offering readers detailed insights into engine performance, reliability, and maintenance. Through her engaging and informative writing, Cathleen provides valuable information to automotive enthusiasts and consumers alike, helping them make informed decisions about vehicle maintenance and purchases.