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2020 Chevrolet Silverado 2500HD Overview, Reviews, Ratings & Specs

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Eugene S | March 31, 2025
The 2020 Chevrolet Silverado 2500HD is a heavy-duty pickup truck, part of the fourth generation of Silverado HD models. It's available in regular, double, and crew cab configurations. Key trims include Work Truck (WT), Custom, LT, LTZ, and High Country. Pricing ranged from approximately $35,000 to $70,000 when new. Its bold styling, strong engine options, and impressive towing capacity made it a popular choice for those needing serious capability.
The Good

The 2020 Silverado 2500HD boasts impressive performance with powerful engine options and exceptional towing. Its bold design provides a sense of capability, appealing to emotional buyers, while its reliability and strong resale value offer practical advantages. The comfortable cabin (especially in higher trims) adds to its appeal for long hauls.

The Bad

The 2020 Silverado 2500HD can have a firm ride, especially on rough roads. Some owners have reported issues with the infotainment system and transmission. Early models experienced some recall issues. Interior materials in lower trims can feel basic. Fuel economy, as expected for a heavy-duty truck, is not a strong point.

2020 Chevrolet Silverado 2500HD: Quick Overview

  • Engine Options:
    • 6.6L V8 Gas: 401 hp, 464 lb-ft of torque
    • 6.6L Duramax Turbo-Diesel V8: 445 hp, 910 lb-ft of torque
  • Horsepower: Ranging from 401 hp to 445 hp depending on the engine.
  • Fuel Economy: EPA does not provide fuel economy estimates for heavy-duty trucks. Expect significantly lower MPG compared to light-duty trucks. Real-world estimates vary widely based on driving conditions and load.
  • 0-60 Times: Not typically published for heavy-duty trucks. Acceleration is focused on towing and hauling capability rather than quick sprints. Expect a gas engine to be around 7-8 seconds and diesel around 7-9 seconds unloaded.
  • Towing Capacity: Up to 18,510 lbs (depending on configuration and engine)
  • Trim-Level Features:
    • WT (Work Truck): Vinyl seats, basic infotainment system, steel wheels, work truck focused features.
    • Custom: Upgraded wheels, power windows and locks, available trailering package.
    • LT: Cloth seats, chrome exterior trim, enhanced infotainment system with larger touchscreen, available safety features.
    • LTZ: Leather seats, heated front seats, dual-zone climate control, advanced trailering technology.
    • High Country: Premium leather interior, wood trim, heated rear seats, advanced safety features, exclusive badging and styling.

2020 Chevrolet Silverado 2500HD Specifications

Vehicle Information
Year 2020
Make Chevrolet
Model Silverado 2500
Trim -
Style -
Type Truck
Category Standard Pickup Truck
Manufacturing Details
Made In United States
Manufacturing City FLINT
Dimensions
Doors 4-Door
Curb Weight -
Gross Vehicle Weight Rating 10000 pounds
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating 6
Engine & Performance
Engine L8T - SIDI, VVT, CAST Iron
Engine Size 6.6L
Engine Cylinders 8
Transmission 6-Speed Automatic
Transmission Type Automatic
Transmission Speeds 6-Speed
Drivetrain Rear-Wheel Drive
Additional Features
Anti-Brake System Standard
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

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What Problems Does the 2020 Chevrolet Silverado 2500HD Have?

The 2020 Silverado 2500HD had a few frequently reported problems and recalls. Some owners experienced issues with the 10-speed Allison transmission, including harsh shifting or delayed engagement. Infotainment system glitches, such as screen freezing or connectivity problems, were also reported.
Recalls for the 2020 model included issues with the park brake system, potentially allowing the vehicle to roll away if not properly engaged. There were also recalls concerning improperly attached emblems.
Long-term reliability concerns can include potential diesel engine issues, such as injector problems or turbocharger failures, especially with higher mileage and demanding use. It's crucial to follow recommended maintenance schedules, especially for diesel engines, to mitigate these risks. Some owners noted premature wear on certain suspension components. The quality of some interior materials, particularly in the lower trims, may lead to wear and tear over time. Regularly inspecting and maintaining the truck is important for long-term reliability.

How long will the 2020 Chevrolet Silverado 2500HD last?

With proper maintenance, the 2020 Chevrolet Silverado 2500HD can easily reach 200,000 miles or more, providing well over 10 years of service. Regular oil changes, transmission services, and cooling system maintenance are crucial. Diesel engines, if well-maintained, tend to have longer lifespans than gasoline engines.
Long-term durability hinges on usage. Trucks frequently used for heavy towing may experience increased wear on drivetrain components like the transmission, axles, and suspension. Weaknesses over time may include corrosion in areas with harsh winters, and potential for electrical issues in older age. Keep an eye on the exhaust system, especially the diesel particulate filter on diesel models, for long-term maintenance needs.

What Technology & Safety Features are Included?

The 2020 Silverado 2500HD offers a range of tech, entertainment, and safety features. Standard on most trims is the Chevrolet Infotainment System, featuring a touchscreen display (typically 7- or 8-inches) with Apple CarPlay and Android Auto compatibility. Higher trims offer navigation, Bose premium audio systems, and available Wi-Fi hotspot.
Driver-assistance features include available forward collision alert, automatic emergency braking, lane departure warning, blind-spot monitoring, rear cross-traffic alert, and front and rear park assist. Adaptive cruise control is also available. A multi-view camera system with up to 15 camera views, including a transparent trailer view, is a notable optional feature for enhanced trailering.
Safety features include standard airbags, stability control, and traction control. The 2020 Silverado 2500HD’s crash-test ratings vary depending on the agency. NHTSA (National Highway Traffic Safety Administration) provides star ratings, while IIHS (Insurance Institute for Highway Safety) provides ratings on specific crash tests. Check their websites for the most up-to-date crash test results, as results for heavy-duty trucks are not always as comprehensive as for light-duty vehicles.

What Colors Options are Available?

Exterior Colors
Summit White
Black
Northsky Blue Metallic
Silver Ice Metallic
Red Hot
Iridescent Pearl Tricoat
Oxford Brown Metallic
Granite Crystal Metallic
Mosaic Black Metallic
Interior Colors
Jet Black
Dark Walnut/Slate

2020 Chevrolet Silverado 2500HD Prices and Market Value

The 2020 Chevrolet Silverado 2500HD had a starting MSRP around $35,000, with higher trims reaching upwards of $70,000 when new. Current used market prices generally range from $30,000 to $60,000, depending on condition, mileage, and trim level. Depreciation is relatively slow for heavy-duty trucks, especially those with diesel engines. Factors affecting resale value include overall condition, mileage, engine type (diesel typically holds value better), trim level (higher trims command a premium), and service history. A clean title and well-documented maintenance record are crucial for maximizing resale value.

2020 Chevrolet Silverado 2500HD Cost of Ownership

The 2020 Chevrolet Silverado 2500HD is generally costly to own. Insurance premiums are higher compared to smaller vehicles. Fuel costs are significant, especially with the diesel engine. Maintenance, including oil changes and tire replacements, is more expensive. Repair costs can also be substantial, particularly for diesel engine components or transmission issues. Budgeting for these expenses is essential. It's not an economical vehicle for those prioritizing fuel efficiency or low running costs.

2020 Chevrolet Silverado 2500HD Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity -
City Mileage -
Highway Mileage -

2020 Chevrolet Silverado 2500HD Insurance

Insurance for a 2020 Chevrolet Silverado 2500HD is moderately priced, reflecting its status as a Truck with strong safety ratings and
reasonable repair costs.

How Does the 2020 Chevrolet Silverado 2500HD Compare to Other Truck?

The 2020 Chevrolet Silverado 2500HD competes directly with the Ford F-250/F-350 Super Duty and the Ram 2500/3500. In terms of performance, the Silverado 2500HD offers strong engine options, but the Ford Super Duty often boasts slightly higher towing capacities and horsepower in certain configurations. The Ram 2500 is often praised for its ride comfort and interior quality, which can surpass the Silverado, especially in lower trims.
In terms of features, all three offer comparable technology and safety options, with slight variations in availability and user interface. Reliability is a mixed bag, with each brand having its share of potential issues; owner reviews and independent reliability ratings should be consulted.
Price-wise, the Silverado 2500HD is typically in the same ballpark as its rivals, although specific pricing varies by trim and options.
Alternatives to consider would be the GMC Sierra 2500HD, which is mechanically similar to the Silverado but offers slightly different styling and trim levels. If ride comfort and interior quality are top priorities, the Ram 2500 might be a better choice. If maximum towing capacity is the primary concern, the Ford F-250/F-350 should be investigated.

Final Verdict: Is the 2020 Chevrolet Silverado 2500HD a Good Truck?

The 2020 Chevrolet Silverado 2500HD is ideal for individuals or businesses needing a capable heavy-duty truck for towing and hauling. Whether it's worth buying depends on individual needs and priorities. If you require serious towing capacity and prefer Chevrolet's styling, it's a solid choice.
A used 2020 model can offer good value, but a thorough inspection and review of its maintenance history are crucial. Consider LT or higher trims for enhanced comfort and features. Avoid trucks with a history of frequent heavy towing or known mechanical issues. If buying used, ensure all recalls have been addressed. A newer model with a warranty might be preferable for peace of mind, but the used market can offer substantial savings.

2020 Chevrolet Silverado 2500HD Owner Reviews

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Eugene S

Eugene is an automotive enthusiast with over 15 years of experience in the used car market. As a writer at VINCheck.info, he brings deep industry insight and a passion for cars, helping readers make smart, informed decisions. Eugene has written hundreds of used car reviews and is known for breaking down complex automotive topics into clear, actionable advice. Over the years, he has driven and worked on a wide range of vehicles—starting with tuning street cars in his early days and eventually focusing on performance upgrades and reliability improvements. Today, he specializes in evaluating used vehicles through the lens of real-world ownership and enthusiast needs. A longtime fan of Porsche, Eugene especially appreciates vehicles that blend durability with driving enjoyment.