The 2020 Ram ProMaster is a full-size cargo van designed for commercial use, offering a practical solution for businesses and individuals needing ample cargo space. Produced by Ram Trucks, it's known for its front-wheel-drive configuration, which improves traction and lowers the loading floor. Body style: Cargo Van. Model years span from 2014 onwards. Key trims include 1500, 2500, and 3500, varying in payload capacity and wheelbase. Pricing ranges approximately from $30,000 to $45,000 depending on configuration and options. Its boxy shape maximizes interior space and its maneuverability in urban environments is another significant plus.
The Good
The 2020 Ram ProMaster boasts a spacious interior, promoting practicality for businesses. Its front-wheel-drive system enhances handling and loading ease. Performance is adequate for its class, and reliability is generally solid with proper maintenance. From a value perspective, it offers a competitive price point. Emotional appeal centers on its utilitarian design and ability to facilitate business growth, offering peace of mind and capability.
The Bad
The 2020 Ram ProMaster's weaknesses include its relatively basic interior compared to rivals and some reports of transmission issues. The fuel economy isn't class-leading. The ride quality can be stiff, particularly when unloaded. Potential buyers should watch out for electrical problems and ensure regular maintenance of the transmission to prevent costly repairs. Test driving is crucial.
2020 Ram ProMaster: Quick Overview
Key Specs for the 2020 Ram ProMaster:
- Engine Options: 3.6L V6
- Horsepower: 280 hp
- Fuel Economy: Approximately 13 mpg city / 17 mpg highway (varies based on configuration)
- 0-60 Times: Not a primary performance metric for cargo vans; estimated around 8-9 seconds
- Towing Capacity: Up to 5,100 lbs (depending on configuration)
- Trim-Level Features:
- 1500: Base model, standard roof height, shorter wheelbase. Features include air conditioning, power windows and locks, and a basic audio system.
- 2500: Increased payload capacity compared to the 1500, available with standard and high roof options, longer wheelbase options. Features are similar to the 1500.
- 3500: Highest payload capacity, available in multiple wheelbase lengths and roof heights (including extended). It offers the most customization and load-carrying capabilities. Features are similar to the 2500 but with heavier-duty components.
- Key features across trims: All trims come standard with a cargo partition, and available options include navigation, backup camera, and various upfit packages for specific trades (plumbing, electrical, etc.). Seat configurations can vary.
- Additional Features: Available sliding side doors, rear doors with a 260-degree opening angle, and various interior configurations to accommodate different cargo needs.
2020 Ram ProMaster Specifications
Vehicle Information
| Year | 2020 |
| Make | Ram |
| Model | ProMaster |
| Trim | - |
| Style | - |
| Type | Van |
| Category | Cargo Van |
Manufacturing Details
| Made In | Mexico |
| Manufacturing City | SALTILLO |
Dimensions
| Doors | 3-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | 4082.33 kg |
| Overall Height | 231.14 cm |
| Overall Length | 541.53 cm |
| Overall Width | 210.06 cm |
| Wheelbase Length | 345.44 cm |
| Standard Seating | 2 |
Engine & Performance
| Engine | 3.6L V6 |
| Engine Size | 3.6L |
| Engine Cylinders | 6 |
| Transmission | 6-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 6-Speed |
| Drivetrain | Front-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $33,895 USD |
| Invoice Price | - |
| Delivery Charges | $1,695 USD |
Vehicle History Report
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Analysis
Analysis
What Problems Does the 2020 Ram ProMaster Have?
Frequently reported problems for the 2020 Ram ProMaster often revolve around the transmission. Some owners have reported issues with shifting, hesitation, and even complete transmission failure at relatively low mileage. This appears to be a recurring concern across several model years, including the 2020. Electrical issues are another common complaint, including problems with the sensors, wiring, and the infotainment system. These can range from minor glitches to more significant system failures.
Recalls have been issued for various issues including problems with the rearview camera display, potentially failing welds, and fuel delivery system leaks. It is important to check the vehicle's VIN for outstanding recalls before purchasing.
Long-term reliability can be a concern if the vehicle is not properly maintained. The front-wheel-drive system, while beneficial for traction, can put extra stress on the drivetrain components. Regular maintenance, including fluid changes and inspections, is crucial. Additionally, some owners have noted issues with the suspension components over time, especially when the van is regularly used to haul heavy loads.
Prior model years had some complaints about the engine and cooling system, these appear to have been improved by the 2020 model year, however, vigilance is still suggested.
Recalls have been issued for various issues including problems with the rearview camera display, potentially failing welds, and fuel delivery system leaks. It is important to check the vehicle's VIN for outstanding recalls before purchasing.
Long-term reliability can be a concern if the vehicle is not properly maintained. The front-wheel-drive system, while beneficial for traction, can put extra stress on the drivetrain components. Regular maintenance, including fluid changes and inspections, is crucial. Additionally, some owners have noted issues with the suspension components over time, especially when the van is regularly used to haul heavy loads.
Prior model years had some complaints about the engine and cooling system, these appear to have been improved by the 2020 model year, however, vigilance is still suggested.
How long will the 2020 Ram ProMaster last?
With consistent maintenance, a 2020 Ram ProMaster can reasonably achieve 200,000 to 250,000 miles or 10-15 years of service. However, this is heavily dependent on usage and upkeep. Fleets that adhere to scheduled maintenance plans tend to see longer lifespans.
Long-term durability weaknesses include potential transmission issues, as previously mentioned, and wear on suspension components, especially if frequently carrying heavy loads. Rust can also be a concern in colder climates where salt is used on roads. Regular washing and undercarriage cleaning can mitigate this risk.
Long-term durability weaknesses include potential transmission issues, as previously mentioned, and wear on suspension components, especially if frequently carrying heavy loads. Rust can also be a concern in colder climates where salt is used on roads. Regular washing and undercarriage cleaning can mitigate this risk.
What Technology & Safety Features are Included?
The 2020 Ram ProMaster offers a functional but basic tech and safety suite, prioritizing practicality over luxury.
Built-in Tech & Entertainment: The standard infotainment system features a 5-inch touchscreen display, AM/FM radio, and Bluetooth connectivity. Optional upgrades include a larger touchscreen display, navigation system, and SiriusXM satellite radio. There are also USB ports for charging devices.
Driver-Assistance Features: Standard features are limited but include a rearview camera. Optional driver-assistance features include rear parking sensors and blind-spot monitoring. Automatic emergency braking and lane departure warning were not widely available for this model year, especially on lower trims.
Safety Features: Standard safety features include electronic stability control, anti-lock brakes, and multiple airbags.
Crash-Test Ratings: Crash test ratings for the 2020 Ram ProMaster from NHTSA and IIHS are limited. NHTSA may have overall safety ratings, while IIHS typically does not fully evaluate commercial vans. The structural design is robust for its intended purpose, but it lacks some of the advanced safety technologies found in passenger vehicles.
Optional Features: Additional optional features include a digital rearview mirror, which uses a camera to provide a wider and less obstructed view of the area behind the van, and crosswind assist, which helps the driver maintain control in strong winds.
Built-in Tech & Entertainment: The standard infotainment system features a 5-inch touchscreen display, AM/FM radio, and Bluetooth connectivity. Optional upgrades include a larger touchscreen display, navigation system, and SiriusXM satellite radio. There are also USB ports for charging devices.
Driver-Assistance Features: Standard features are limited but include a rearview camera. Optional driver-assistance features include rear parking sensors and blind-spot monitoring. Automatic emergency braking and lane departure warning were not widely available for this model year, especially on lower trims.
Safety Features: Standard safety features include electronic stability control, anti-lock brakes, and multiple airbags.
Crash-Test Ratings: Crash test ratings for the 2020 Ram ProMaster from NHTSA and IIHS are limited. NHTSA may have overall safety ratings, while IIHS typically does not fully evaluate commercial vans. The structural design is robust for its intended purpose, but it lacks some of the advanced safety technologies found in passenger vehicles.
Optional Features: Additional optional features include a digital rearview mirror, which uses a camera to provide a wider and less obstructed view of the area behind the van, and crosswind assist, which helps the driver maintain control in strong winds.
What Colors Options are Available?
Exterior Colors
Bright White Clearcoat
Black Clearcoat
Granite Crystal Metallic Clearcoat
Silver Metallic Clearcoat
Deep Cherry Red Crystal Pearlcoat
Blue Shade Pearlcoat
Flame Red Clearcoat
School Bus Yellow
Construction Yellow
Army Green
Sandstone
Light Brownstone
Orange
Dark Blue
Interior Colors
Interior - Black/Gray
Interior - Gray
Light Graystone/Medium Dark Slate
Spruce Green/Light Greystone
Navy Blue/Light Greystone
Light Brown
2020 Ram ProMaster Prices and Market Value
The 2020 Ram ProMaster had a starting MSRP around $31,000 to $35,000, varying with trim and configuration. Currently, used market prices range from approximately $20,000 to $35,000, depending on mileage, condition, and location.
Depreciation is moderate for commercial vans. Factors affecting resale value include mileage, condition, maintenance history, and any upfits or customization performed on the van. Vans with extensive customization may appeal to a smaller market, potentially impacting resale price negatively. Well-maintained vans with low mileage command higher resale values.
Depreciation is moderate for commercial vans. Factors affecting resale value include mileage, condition, maintenance history, and any upfits or customization performed on the van. Vans with extensive customization may appeal to a smaller market, potentially impacting resale price negatively. Well-maintained vans with low mileage command higher resale values.
2020 Ram ProMaster Cost of Ownership
Long-term ownership of a 2020 Ram ProMaster can be moderately costly. Insurance premiums tend to be higher than passenger cars due to the van's size and commercial use. Fuel costs are average for the class, but not exceptional. Maintenance, if adhering to scheduled service, is predictable. However, potential transmission and electrical repairs can significantly increase costs. Overall, it's not the most economical van to own, but necessary for commercial applications.
2020 Ram ProMaster Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
90.85 liters
City Mileage
-
Highway Mileage
-
2020 Ram ProMaster Safety Rating
NHTSA
2020 Ram ProMaster Recalls & Defects
AIR Bags
Recall date
2020-06-25
Recall no.
20v374000
Source
NHTSA
Summary
Chrysler (Fca US Llc) IS Recalling Certain 2020 RAM Promaster Vans and 1500 Pickups. THE Affected Vehicles MAY Have AN Improperly Crimped Diffuser IN THE Side Curtain Airbag Which MAY Result IN THE Diffuser Detaching From THE Inflator IN THE Event OF AN AIR BAG Deployment.
Consequence
IN THE Event OF A Crash, IF THE Diffuser Detaches From THE Inflator During AIR BAG Deployment, THE AIR BAG MAY NOT Inflate Properly, Increasing THE Risk OF Injury.
Remedy
FCA US Will Notify Owners, and Dealers Will Replace THE Side Curtain AIR BAG Assemblies, Free OF Charge. THE Recall Began July 16, 2020. Owners MAY Contact FCA US Customer Service AT 1-800-853-1403. FCA Us's Number FOR This Recall IS W52.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Power Train:automatic Transmission:internal:park Pawl
Recall date
2023-04-27
Recall no.
23v301000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2019-2021 RAM Promaster Vehicles Equipped With A 62te Transmission. THE Park Pawl MAY NOT Fully Engage THE Park Gear DUE TO Debris Inside THE Transmission.
Consequence
A Partially Engaged Park Pawl CAN Result IN A Vehicle Rollaway, Increasing THE Risk OF A Crash or Injury.
Remedy
Dealers Will Update THE Powertrain Control Module Software, and Inspect and Replace, AS Necessary, THE Transmission or Components Within THE Transmission, Free OF Charge. Owner Notification Letters Were Mailed June 22, 2023. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, Llc's Number FOR This Recall IS 44a.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Engine and Engine Cooling:cooling System:radiator Assembly
Recall date
2025-10-23
Recall no.
25v720000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2018-2026 RAM Promaster Vehicles. THE Electrical Circuit FOR THE Radiator FAN MAY Overheat.
Consequence
Electrical Circuits That Overheat Increase THE Risk OF A Fire.
Remedy
Dealers Will Replace THE Cooling FAN Module and Fuse. IN Addition Dealers Will Provide AN Addendum FOR THE Manual and Label FOR THE Power Distribution Center. Some Interim Notification Letters, Notifying Owners OF THE Safety Risk, Were Mailed December 11, 2025. Some Owner Notification Letters Were Mailed Beginning December 11, 2025. Additional Owner Notification Letters Were Mailed IN January and March 2026. Owners MAY Contact Chrysler Customer Service AT 800-853-1403. Chrysler's Numbers FOR This Recall ARE 67c, B3c, and C9c. Vehicle Identification Numbers (Vins) Involved IN This Recall Became Searchable ON Nhtsa.gov Beginning October 30, 2025.
Notes
Back Over Prevention: Sensing System: Camera
Recall date
2025-08-26
Recall no.
25v552000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2019-2021 RAM Promaster and 2019-2020 Dodge Journey Vehicles. Cracks IN THE Microprocessor MAY Cause THE Vehicle's Rearview Camera Image NOT TO Display Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 111, "rear Visibility.
Consequence
A Rearview Image That Does NOT Display Properly Reduces THE Driver's View Behind THE Vehicle, Increasing THE Risk OF A Crash.
Remedy
Dealers Will Replace THE Rearview Camera, Free OF Charge. Interim Notification Letters, Notifying Owners OF THE Safety Risk, Were Mailed Beginning September 30, 2025. A Second Notice Will BE Sent Once THE Final Remedy IS Available. Owners MAY Contact Chrysler Customer Service AT 800-853-1403. Chrysler's Number FOR This Recall IS 59c.
Notes
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/anchor:
Recall date
2025-12-17
Recall no.
25v876000
Source
NHTSA
Summary
Rollx Vans (Rollx) IS Recalling Certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and RAM Promaster Vehicles Equipped With Qrt-Deluxe and Qrt-max Wheelchair Restraints. Please Refer TO Rollx's Recall Report FOR Specific Model Year Information. THE Retractors MAY NOT Lock, Preventing THE Wheelchair From Being Properly Secured.
Consequence
AN Unsecured Wheelchair CAN Move During Transit, Increasing THE Risk OF Injury.
Remedy
Rollx Will Work With Q'straint TO Inspect and Replace THE Retractors AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed February 5, 2026. Owners MAY Contact Rollx's Customer Service AT 1-800-956-6668.
Notes
2020 Ram ProMaster Warranty
Basic
Original warranty
36 months / 36,000 miles
Estimated remaining
Expired
Powertrain
Original warranty
60 months / 60,000 miles
Estimated remaining
Expired
Rust
Original warranty
0 months / No data
Estimated remaining
Expired
2020 Ram ProMaster Insurance
Insurance for a 2020 Ram ProMaster is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Ram ProMaster Compare to Other Van?
The 2020 Ram ProMaster competes with the Ford Transit, Mercedes-Benz Sprinter, and Nissan NV. In terms of *performance*, the ProMaster's V6 engine is adequate, but the Ford Transit offers more engine options and potentially better overall power. The Sprinter provides a more refined driving experience. *Features-wise*, the ProMaster is fairly basic; the Transit and Sprinter offer more advanced technology and comfort features, especially in higher trims.
Regarding *reliability*, the ProMaster has had some reported transmission issues, whereas the Transit and Sprinter also have their own sets of potential problems. The Nissan NV generally has a reputation for solid reliability.
In terms of *price*, the ProMaster often has a lower starting price than the Sprinter, making it an attractive option for budget-conscious buyers. The Transit's pricing is usually competitive with the ProMaster.
Alternatives to consider: If you prioritize features and refinement, the Mercedes-Benz Sprinter is a better choice, albeit at a higher price. If you value engine options and overall driving dynamics, the Ford Transit is a strong contender. If reliability is paramount, the Nissan NV, while dated, offers a simpler and generally more dependable option. If budget is your primary concern, the ProMaster remains a viable choice, provided you're aware of its potential issues and keep up with maintenance.
Regarding *reliability*, the ProMaster has had some reported transmission issues, whereas the Transit and Sprinter also have their own sets of potential problems. The Nissan NV generally has a reputation for solid reliability.
In terms of *price*, the ProMaster often has a lower starting price than the Sprinter, making it an attractive option for budget-conscious buyers. The Transit's pricing is usually competitive with the ProMaster.
Alternatives to consider: If you prioritize features and refinement, the Mercedes-Benz Sprinter is a better choice, albeit at a higher price. If you value engine options and overall driving dynamics, the Ford Transit is a strong contender. If reliability is paramount, the Nissan NV, while dated, offers a simpler and generally more dependable option. If budget is your primary concern, the ProMaster remains a viable choice, provided you're aware of its potential issues and keep up with maintenance.
Ranks #83 Van
| 1 | 2023 Toyota Sienna | (5.0★) |
| 2 | 2023 Honda Odyssey | (2.0★) |
| 3 | 2001 Mazda MPV | (4.0★) |
| 4 | 2024 Ford E-Series Cutaway | (0.0★) |
| 5 | 2023 Mercedes-Benz Metris Passenger Van | (0.0★) |
| 6 | 2023 Chevrolet Express Passenger | (0.0★) |
| 7 | 2021 Nissan NV200 | (3.0★) |
| 8 | 2023 GMC Savana | (0.0★) |
| 9 | 2023 Ram ProMaster | (0.0★) |
| 10 | 2021 Rolls-Royce Dawn | (0.0★) |
| 11 | 2013 Volkswagen Routan | (4.0★) |
| 12 | 2007 Buick Terraza | (0.0★) |
| 83 | 2020 Ram ProMaster | (0.0★) |
Final Verdict: Is the 2020 Ram ProMaster a Good Van?
The 2020 Ram ProMaster is ideal for businesses and individuals needing a spacious and functional cargo van on a budget. It's particularly well-suited for urban environments due to its maneuverability and front-wheel drive. Whether it's worth buying depends on your priorities. If you need advanced features or prioritize refinement, consider alternatives. However, if price is a key factor and you're comfortable with its limitations, it can be a worthwhile purchase. Buying used can offer significant savings, but thoroughly inspect the vehicle for any signs of transmission issues or electrical problems. Lower trims are typically sufficient for basic cargo hauling, while higher trims offer a few more creature comforts. Due diligence is key.
Cathleen V
Cathleen is an exceptional freelance writer covering hot topics in the automotive world from a gearhead's perspective. Her articles delve into various aspects of automotive technology and history, offering readers detailed insights into engine performance, reliability, and maintenance. Through her engaging and informative writing, Cathleen provides valuable information to automotive enthusiasts and consumers alike, helping them make informed decisions about vehicle maintenance and purchases.