The 2024 Ram ProMaster is a full-size, front-wheel-drive commercial cargo van, originally introduced in North America for the 2014 model year, based on the Fiat Ducato. Available in cargo van, window van, and cutaway body styles, it offers robust utility for businesses. Key trims include 1500, 2500, and 3500, distinguished by payload capacity, with various roof heights and wheelbase options. Pricing typically ranges from approximately $45,000 to $55,000. Its popularity stems from its massive cargo volume, low load floor, and maneuverability in urban environments, making it a versatile choice for upfitting.
The Good
The ProMaster offers exceptional cargo capacity and a class-exclusive low load floor, appealing to practical buyers for easy loading. Its FWD system enhances traction in adverse conditions and improves maneuverability. While not luxury-focused, its comfortable cabin and updated Uconnect system add emotional appeal for long work days, combined with a strong value proposition for businesses seeking high utility and customization potential.
The Bad
Known weaknesses for the ProMaster include its relatively agricultural ride quality, especially when unladen, and a somewhat dated interior design in lower trims. Fuel economy, while competitive for its class, can still be significant for high-mileage users. The single powertrain option limits choice, and some rivals offer more advanced driver-assistance features as standard.
2024 Ram ProMaster: Quick Overview
- Engine Options: The 2024 Ram ProMaster is exclusively powered by a 3.6-liter Pentastar V6 gasoline engine.
- Horsepower: This V6 engine produces 276 horsepower and 250 lb-ft of torque. It's paired with a smooth-shifting TorqueFlite nine-speed automatic transmission.
- Fuel Economy: EPA estimates for a heavy-duty commercial van like the ProMaster are not typically provided due to their gross vehicle weight ratings (GVWR). Owners commonly report real-world combined averages in the mid-to-high teens (MPG), depending heavily on load, driving conditions, and upfits.
- 0-60 Times: Performance figures like 0-60 mph times are not usually published or emphasized for commercial vans. Estimates generally place it in the 8-9 second range, which is adequate for its intended purpose of hauling and delivery.
- Towing Capacity: The ProMaster boasts a maximum towing capacity of up to 6,910 pounds when properly equipped. This figure can vary based on configuration (e.g., wheelbase, roof height, and specific upfits).
- Trim-Level Features: The ProMaster is offered in 1500, 2500, and 3500 series, each available with multiple wheelbase and roof height combinations. Trim levels themselves are more about GVWR and body configurations rather than luxury tiers, but they do offer increasing levels of standard equipment and optional packages:
- Standard Features: Include Uconnect 5 with a 7-inch touchscreen, a rearview camera, push-button start, and a plethora of safety features.
- Optional Features: Can include larger Uconnect 5 with a 10.1-inch touchscreen, navigation, digital rearview mirror, wireless charging, heated steering wheel and seats, advanced driver-assistance systems (ADAS) like adaptive cruise control, lane-keeping assist, blind-spot monitoring, park-assist, and a 360-degree camera. Various interior configurations, cargo management systems, and heavy-duty suspension options are also available to suit specific business needs.
2024 Ram ProMaster Specifications
Vehicle Information
| Year | 2024 |
| Make | Ram |
| Model | ProMaster |
| Trim | - |
| Style | - |
| Type | Van |
| Category | Cargo Van |
Manufacturing Details
| Made In | Mexico |
| Manufacturing City | SALTILLO |
Dimensions
| Doors | 3-Door |
| Curb Weight | 2295.63 kg |
| Gross Vehicle Weight Rating | 4535.92 kg |
| Overall Height | - |
| Overall Length | 636.52 cm |
| Overall Width | - |
| Wheelbase Length | 403.86 cm |
| Standard Seating | 2 |
Engine & Performance
| Engine | 3.6-L V-6 |
| Engine Size | 3.6L |
| Engine Cylinders | 6 |
| Transmission | 6-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 6-Speed |
| Drivetrain | Front-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $61,120 USD |
| Invoice Price | - |
| Delivery Charges | $1,995 USD |
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What Problems Does the 2024 Ram ProMaster Have?
While the 2024 Ram ProMaster benefits from continuous refinements, some general concerns persist or have been noted in previous model years that may carry over. One frequently reported issue, particularly in earlier models (pre-2022), revolved around the nine-speed automatic transmission. Owners sometimes reported rough shifts, hesitancy, or occasional clunking noises. Ram has made software updates and hardware revisions over the years to address these, and the 2024 model features the latest iteration, aiming for smoother operation. However, transmission behavior can still be a point of discussion for some.
Another area that occasionally draws owner attention is related to the infotainment system, specifically earlier versions of Uconnect. While the 2024 model comes with the significantly improved Uconnect 5, older systems sometimes experienced software glitches, slow responses, or connectivity issues.
Regarding the engine, the 3.6L Pentastar V6 is generally considered reliable, having been used across many Stellantis vehicles for years. However, proper maintenance, especially oil changes, is crucial to prevent issues like rocker arm or lifter wear, which can become noticeable at higher mileages if not adequately serviced.
Given its commercial nature, the ProMaster can be subjected to heavy loads and constant use, leading to accelerated wear on suspension components, brakes, and tires if not properly maintained or if consistently overloaded. Early models also had some reports of issues with sliding door mechanisms or cargo area fit and finish, though these have largely been improved.
As for recalls for the 2024 model year specifically, it's often too early in the model cycle for extensive data. However, Ram issues recalls as needed for safety or defect concerns, and owners should always check the NHTSA website using their VIN for the most up-to-date information on any potential recalls affecting their specific vehicle. Long-term reliability is generally good for fleet vehicles that receive regular, diligent maintenance, but expect higher wear and tear on components compared to passenger vehicles due to its workhorse nature.
Another area that occasionally draws owner attention is related to the infotainment system, specifically earlier versions of Uconnect. While the 2024 model comes with the significantly improved Uconnect 5, older systems sometimes experienced software glitches, slow responses, or connectivity issues.
Regarding the engine, the 3.6L Pentastar V6 is generally considered reliable, having been used across many Stellantis vehicles for years. However, proper maintenance, especially oil changes, is crucial to prevent issues like rocker arm or lifter wear, which can become noticeable at higher mileages if not adequately serviced.
Given its commercial nature, the ProMaster can be subjected to heavy loads and constant use, leading to accelerated wear on suspension components, brakes, and tires if not properly maintained or if consistently overloaded. Early models also had some reports of issues with sliding door mechanisms or cargo area fit and finish, though these have largely been improved.
As for recalls for the 2024 model year specifically, it's often too early in the model cycle for extensive data. However, Ram issues recalls as needed for safety or defect concerns, and owners should always check the NHTSA website using their VIN for the most up-to-date information on any potential recalls affecting their specific vehicle. Long-term reliability is generally good for fleet vehicles that receive regular, diligent maintenance, but expect higher wear and tear on components compared to passenger vehicles due to its workhorse nature.
How long will the 2024 Ram ProMaster last?
The Ram ProMaster, designed for commercial fleet use, is built to withstand high mileage. With diligent maintenance, including regular oil changes, fluid checks, and timely replacement of wear items like brakes and suspension components, many owners report these vans easily exceeding 200,000 to 250,000 miles, with some reaching well over 300,000 miles. Average years of service typically range from 7 to 10+ years in active fleet duty.
Long-term durability is generally strong for its core powertrain. However, over time, potential weaknesses can emerge in areas like electrical components due to constant use, sliding door mechanisms that endure frequent opening and closing, and potential wear on suspension and steering components from carrying heavy loads. Rust can also become a factor in regions with harsh winters if not adequately protected. Consistent, preventative maintenance is the most critical factor in maximizing the ProMaster's lifespan.
Long-term durability is generally strong for its core powertrain. However, over time, potential weaknesses can emerge in areas like electrical components due to constant use, sliding door mechanisms that endure frequent opening and closing, and potential wear on suspension and steering components from carrying heavy loads. Rust can also become a factor in regions with harsh winters if not adequately protected. Consistent, preventative maintenance is the most critical factor in maximizing the ProMaster's lifespan.
What Technology & Safety Features are Included?
The 2024 Ram ProMaster features a significantly upgraded technology suite, centered around the Uconnect 5 infotainment system. Standard is a 7-inch touchscreen, with an optional 10.1-inch display available. This system offers wireless Apple CarPlay and Android Auto, integrated voice command, and multiple user profiles. Optional features include navigation, a wireless charging pad, and an integrated Wi-Fi hotspot, crucial for mobile businesses.
In terms of driver-assistance and safety features, the ProMaster has made notable strides. Standard safety features include a rearview camera, full-speed forward collision warning, and crosswind assist, which helps stabilize the tall van in strong gusts.
Optional advanced driver-assistance systems (ADAS) greatly enhance safety and driver convenience. These include:
In terms of driver-assistance and safety features, the ProMaster has made notable strides. Standard safety features include a rearview camera, full-speed forward collision warning, and crosswind assist, which helps stabilize the tall van in strong gusts.
Optional advanced driver-assistance systems (ADAS) greatly enhance safety and driver convenience. These include:
- Adaptive Cruise Control with Stop and Go: Maintains a set distance from the vehicle ahead, even in stop-and-go traffic.
- Lane-Keep Assist: Helps prevent unintentional lane departures.
- Blind-Spot Monitoring with Rear Cross-Path Detection: Alerts the driver to vehicles in blind spots and approaching traffic when backing up.
- Drowsiness Detection: Monitors driver behavior for signs of fatigue.
- Park-Sense Front and Rear Park Assist with Full Stop: Aids in parking maneuvers and can apply brakes automatically.
- 360-Degree Surround View Camera: Provides a comprehensive view around the vehicle, invaluable for navigating tight spaces.
- Digital Rearview Mirror: Offers an unobstructed view behind the vehicle, especially useful in cargo vans where the rear window is blocked.
- Traffic Sign Recognition: Displays detected speed limits and other important road signs.
What Colors Options are Available?
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2024 Ram ProMaster Prices and Market Value
When new, the 2024 Ram ProMaster typically starts around $45,000 for the base 1500 Cargo Van and can climb to over $55,000 or more for higher trims, longer wheelbases, taller roofs, and extensive optional packages. Current used market prices for well-maintained recent models (e.g., 2022-2023) can range from $30,000 to $45,000, depending heavily on mileage, condition, and configuration.
Commercial vans generally experience a moderate, but steady, depreciation rate, especially in their first few years. However, their strong utility means they hold value better than some passenger vehicles, particularly if they are well-maintained and have sought-after upfits. Factors affecting resale value include mileage (which can be very high for these vehicles), overall condition, accident history, and the presence of desirable features like advanced infotainment or driver-assistance tech. The demand for cargo vans also influences their depreciation, often remaining high due to continuous business needs.
Commercial vans generally experience a moderate, but steady, depreciation rate, especially in their first few years. However, their strong utility means they hold value better than some passenger vehicles, particularly if they are well-maintained and have sought-after upfits. Factors affecting resale value include mileage (which can be very high for these vehicles), overall condition, accident history, and the presence of desirable features like advanced infotainment or driver-assistance tech. The demand for cargo vans also influences their depreciation, often remaining high due to continuous business needs.
2024 Ram ProMaster Cost of Ownership
Ownership costs for the 2024 Ram ProMaster can be a significant factor for businesses. Insurance premiums are typically higher than passenger cars, reflecting its commercial use and higher replacement costs. Fuel costs, while mitigated by competitive efficiency for its class, can still be substantial due to its size and weight, especially with constant urban driving and heavy loads. Maintenance and repair costs are generally moderate, with the Pentastar V6 being a well-known, robust engine. However, commercial-grade components and the potential for higher wear due to heavy use can lead to more frequent service needs. Overall, while initial purchase price is reasonable for its capabilities, long-term ownership of a ProMaster tends to be moderately costly, balanced by its critical utility for businesses.
2024 Ram ProMaster Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
90.85 liters
City Mileage
-
Highway Mileage
-
2024 Ram ProMaster Safety Rating
NHTSA
2024 Ram ProMaster Recalls & Defects
Structure:body:door
Recall date
2024-06-06
Recall no.
24v416000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2021-2024 RAM Promaster Vehicles. THE Vehicles ARE Missing A Side Door Beam, and THE Tire Placard Contains Incorrect Seating Capacity Information. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Numbers 214, "side Impact Protection" and 110, "tire Selection and Rims."
Consequence
A Missing Side Door Beam MAY NOT Provide Adequate Occupant Protection IN A Crash, Increasing THE Risk OF Injury. Incorrect Seating Capacity Information CAN Result IN AN Improperly Loaded Vehicle, Increasing THE Risk OF Injury IN A Crash.
Remedy
Dealers Will Install A Door Beam and Apply AN Overlay Label, Free OF Charge. Owner Notification Letters Were Mailed August 1, 2024. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, Llc's Number FOR This Recall IS 53b.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Seats:mid/Rear Assembly
Recall date
2024-06-06
Recall no.
24v416000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2021-2024 RAM Promaster Vehicles. THE Vehicles ARE Missing A Side Door Beam, and THE Tire Placard Contains Incorrect Seating Capacity Information. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Numbers 214, "side Impact Protection" and 110, "tire Selection and Rims."
Consequence
A Missing Side Door Beam MAY NOT Provide Adequate Occupant Protection IN A Crash, Increasing THE Risk OF Injury. Incorrect Seating Capacity Information CAN Result IN AN Improperly Loaded Vehicle, Increasing THE Risk OF Injury IN A Crash.
Remedy
Dealers Will Install A Door Beam and Apply AN Overlay Label, Free OF Charge. Owner Notification Letters Were Mailed August 1, 2024. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, Llc's Number FOR This Recall IS 53b.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Equipment:other:labels
Recall date
2024-06-06
Recall no.
24v416000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2021-2024 RAM Promaster Vehicles. THE Vehicles ARE Missing A Side Door Beam, and THE Tire Placard Contains Incorrect Seating Capacity Information. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Numbers 214, "side Impact Protection" and 110, "tire Selection and Rims."
Consequence
A Missing Side Door Beam MAY NOT Provide Adequate Occupant Protection IN A Crash, Increasing THE Risk OF Injury. Incorrect Seating Capacity Information CAN Result IN AN Improperly Loaded Vehicle, Increasing THE Risk OF Injury IN A Crash.
Remedy
Dealers Will Install A Door Beam and Apply AN Overlay Label, Free OF Charge. Owner Notification Letters Were Mailed August 1, 2024. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, Llc's Number FOR This Recall IS 53b.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
2024 Ram ProMaster Warranty
Basic
Original warranty
36 months / 36,000 miles
Estimated remaining
24 months / 36,000 miles
Powertrain
Original warranty
60 months / 60,000 miles
Estimated remaining
48 months / 60,000 miles
Rust
Original warranty
60 months / unlimited miles
Estimated remaining
48 months / unlimited miles
2024 Ram ProMaster Insurance
Insurance for a 2024 Ram ProMaster is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2024 Ram ProMaster Compare to Other Van?
The 2024 Ram ProMaster competes in a robust segment dominated by several strong contenders, including the Ford Transit, Mercedes-Benz Sprinter, and Nissan NV Cargo (though production for the NV Cargo ceased after 2021, used models remain).
Performance: The ProMaster's 3.6L Pentastar V6 (276 hp) offers solid, reliable performance, but it's the only engine choice. The Ford Transit offers multiple EcoBoost V6 options, including more powerful turbocharged variants (up to 310 hp) and an available all-wheel-drive system, giving it an edge in varied terrain and power flexibility. The Mercedes-Benz Sprinter offers diesel options with higher torque and potentially better fuel economy for long hauls, though at a premium price. The ProMaster's front-wheel drive is unique in the class, providing excellent traction in slippery conditions and a lower load floor, but some prefer RWD or AWD for heavier towing or off-road capability.
Features: The ProMaster's Uconnect 5 system is a significant upgrade, offering modern connectivity on par with or surpassing the Transit's Ford SYNC 4 and the Sprinter's MBUX in terms of user-friendliness. Its array of optional ADAS features is also competitive. However, the Sprinter generally offers a more refined cabin and a greater perception of quality, along with some unique tech offerings.
Reliability: All these commercial vans aim for robust reliability, crucial for fleet operations. The ProMaster's Pentastar V6 is a proven engine. Ford's EcoBoost engines also have a good track record, as do Mercedes-Benz's powertrains, though Sprinter repairs can be more expensive.
Price: The ProMaster generally offers a highly competitive starting price, often undercutting the Ford Transit and significantly less expensive than the premium Mercedes-Benz Sprinter. This makes it an attractive value proposition for businesses focused on maximizing cargo space and utility per dollar.
Alternatives:
Performance: The ProMaster's 3.6L Pentastar V6 (276 hp) offers solid, reliable performance, but it's the only engine choice. The Ford Transit offers multiple EcoBoost V6 options, including more powerful turbocharged variants (up to 310 hp) and an available all-wheel-drive system, giving it an edge in varied terrain and power flexibility. The Mercedes-Benz Sprinter offers diesel options with higher torque and potentially better fuel economy for long hauls, though at a premium price. The ProMaster's front-wheel drive is unique in the class, providing excellent traction in slippery conditions and a lower load floor, but some prefer RWD or AWD for heavier towing or off-road capability.
Features: The ProMaster's Uconnect 5 system is a significant upgrade, offering modern connectivity on par with or surpassing the Transit's Ford SYNC 4 and the Sprinter's MBUX in terms of user-friendliness. Its array of optional ADAS features is also competitive. However, the Sprinter generally offers a more refined cabin and a greater perception of quality, along with some unique tech offerings.
Reliability: All these commercial vans aim for robust reliability, crucial for fleet operations. The ProMaster's Pentastar V6 is a proven engine. Ford's EcoBoost engines also have a good track record, as do Mercedes-Benz's powertrains, though Sprinter repairs can be more expensive.
Price: The ProMaster generally offers a highly competitive starting price, often undercutting the Ford Transit and significantly less expensive than the premium Mercedes-Benz Sprinter. This makes it an attractive value proposition for businesses focused on maximizing cargo space and utility per dollar.
Alternatives:
- Ford Transit: A strong alternative offering more powertrain diversity, available AWD, and a slightly more refined driving experience.
- Mercedes-Benz Sprinter: For those prioritizing refinement, diesel efficiency, higher payload/towing, and don't mind the premium price.
- GM Express/Savana: Older design but robust V8 options and tried-and-true workhorses, though less modern in features and cargo space than the European-style vans.
Final Verdict: Is the 2024 Ram ProMaster a Good Van?
The 2024 Ram ProMaster is ideal for businesses and individuals who prioritize maximum cargo volume, a class-exclusive low load floor for easy loading/unloading, and excellent maneuverability in urban environments. Its front-wheel-drive system is a boon for traction in inclement weather. It's particularly well-suited for vocations requiring extensive upfitting, such as plumbers, electricians, delivery services, and mobile workshops, due to its spacious, boxy interior.
It is definitely worth buying for those specific needs. A new ProMaster offers the latest Uconnect 5 infotainment and advanced safety features, providing peace of mind and modern convenience. Opting for a 2500 or 3500 series with a high roof and long wheelbase maximizes utility. For those on a tighter budget, a well-maintained used model from 2022 onwards could be a smart choice, benefiting from the significant updates introduced that year. However, if all-wheel drive, higher towing, or a more refined driving experience are top priorities, alternatives like the Ford Transit or Mercedes-Benz Sprinter might be better fits.
It is definitely worth buying for those specific needs. A new ProMaster offers the latest Uconnect 5 infotainment and advanced safety features, providing peace of mind and modern convenience. Opting for a 2500 or 3500 series with a high roof and long wheelbase maximizes utility. For those on a tighter budget, a well-maintained used model from 2022 onwards could be a smart choice, benefiting from the significant updates introduced that year. However, if all-wheel drive, higher towing, or a more refined driving experience are top priorities, alternatives like the Ford Transit or Mercedes-Benz Sprinter might be better fits.
Simon A
Simon is a contributor to VinCheck, where he provides articles and reviews on various automotive topics. His work focuses on delivering accurate and up-to-date information about used cars, helping readers make informed decisions.