The 2021 Ram ProMaster is a full-size, front-wheel-drive commercial van, derived from the globally successful Fiat Ducato. Available as a Cargo Van, Window Van, or Chassis Cab, it spans model years since its North American introduction in 2014. Key trims include the 1500, 2500, and 3500, with various roof heights and wheelbase lengths. New pricing in 2021 typically ranged from around $30,000 to over $45,000. Its defining characteristic is its front-wheel-drive setup, enabling a remarkably low load floor and superior maneuverability, making it exceptionally popular for vocational upfitting and urban deliveries.
The Good
The 2021 Ram ProMaster offers exceptional practical advantages, including its class-leading low load floor for easy cargo access and a tight turning radius for urban navigation. Its robust V6 engine provides reliable performance and decent fuel efficiency for a full-size van, appealing to budget-conscious businesses. For emotional buyers, it's a trusted workhorse, offering peace of mind and customization potential, representing a smart, versatile investment for any trade.
The Bad
Potential buyers of the 2021 Ram ProMaster should be aware of its relatively dated interior design and simpler materials compared to some rivals. The ride quality can be less refined, and road noise is prominent. It offers only one engine option and fewer advanced driver-assistance features than more modern competitors, which might be a concern for some.
2021 Ram ProMaster: Quick Overview
Here is a summary of key specifications for the 2021 Ram ProMaster:
- Engine Options: The 2021 ProMaster comes standard with one robust powertrain option: a 3.6-liter Pentastar V6 gasoline engine.
- Horsepower: This V6 engine delivers a respectable 280 horsepower and 260 lb-ft of torque, providing ample power for hauling and city driving.
- Fuel Economy: While the EPA does not officially rate commercial vans for fuel economy, owner and independent estimates typically place it in the range of 15-17 miles per gallon combined, which is competitive for its class.
- 0-60 Times: Performance figures like 0-60 mph times are not typically published for commercial vans. However, estimates for a cargo configuration usually fall within the 8-9 second range, adequate for its purpose.
- Towing Capacity: The ProMaster boasts a strong towing capacity, able to tow up to 6,910 pounds when properly equipped.
- Payload Capacity: Its maximum payload capacity reaches an impressive 4,680 pounds, making it highly capable for heavy loads.
- Trim-Level Features: The 2021 ProMaster is available in various configurations, primarily distinguished by payload ratings (1500, 2500, 3500), roof heights (Low Roof, High Roof), and wheelbase lengths (118-inch, 136-inch, 159-inch). Additional body styles include the Cargo Van, Window Van, and Chassis Cab for extensive upfitting.
Key standard features across trims include a 7-inch Uconnect 3 infotainment system (upgraded from 5-inch mid-year), Bluetooth connectivity, power windows, and air conditioning. Standard safety includes electronic stability control and multiple airbags.
Available upgrades and optional features include a larger 10.1-inch Uconnect 5 touchscreen with navigation, Apple CarPlay, and Android Auto, a digital rearview mirror, heated and swivel front seats, remote start, and LED headlamps. Driver-assistance options include Blind Spot Monitoring with Rear Cross Path detection, Forward Collision Warning with Active Braking, and ParkSense Rear Park Assist. The cargo area offers numerous tie-downs and configurable upfit options, making it highly versatile for various vocational needs.
2021 Ram ProMaster Specifications
Vehicle Information
| Year | 2021 |
| Make | Ram |
| Model | Promaster |
| Trim | - |
| Style | Low Roof |
| Type | Van |
| Category | Cargo Van |
Manufacturing Details
| Made In | Mexico |
| Manufacturing City | SALTILLO |
Dimensions
| Doors | 3-Door |
| Curb Weight | 4554 pounds |
| Gross Vehicle Weight Rating | 9000 pounds |
| Overall Height | 91.70 inches |
| Overall Length | 195.80 inches |
| Overall Width | 81.30 inches |
| Wheelbase Length | 118.00 inches |
| Standard Seating | 2 |
Engine & Performance
| Engine | 3.6-L V-6 |
| Engine Size | 3.6L |
| Engine Cylinders | 6 |
| Transmission | 6-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 6-Speed |
| Drivetrain | Front-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $33,235 |
| Invoice Price | $31,992 |
| Delivery Charges | $1,695 |
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Analysis
What Problems Does the 2021 Ram ProMaster Have?
The 2021 Ram ProMaster, while largely considered a reliable workhorse, has had a few frequently reported issues and recalls worth noting. While the 3.6-liter Pentastar V6 engine is a well-proven unit known for its durability, some owners have reported occasional minor issues with the 9-speed automatic transmission, such as rough shifting or hesitation, though these are not widespread systemic failures. Electrical glitches, particularly related to the infotainment system or various sensors, have also been sporadically mentioned, though not consistently.
Given its heavy-duty usage, some owners might experience premature wear on suspension components or brake parts, especially if the van is consistently operated at or near its maximum payload capacity without diligent maintenance. Interior plastics, while functional, can be prone to scratching and showing wear more quickly in a commercial environment. Over time, sliding and rear doors might require adjustment to maintain optimal sealing and operation.
Regarding recalls specific to the 2021 model year, several important ones have been issued:
Given its heavy-duty usage, some owners might experience premature wear on suspension components or brake parts, especially if the van is consistently operated at or near its maximum payload capacity without diligent maintenance. Interior plastics, while functional, can be prone to scratching and showing wear more quickly in a commercial environment. Over time, sliding and rear doors might require adjustment to maintain optimal sealing and operation.
Regarding recalls specific to the 2021 model year, several important ones have been issued:
- NHTSA Recall 21V-283 (May 2021): This recall addressed a critical safety concern where front lower control arm bolts may not have been properly tightened during assembly. This condition could lead to a loss of steering control, significantly increasing the risk of a crash.
- NHTSA Recall 21V-562 (July 2021): This recall involved a potential issue with the fuel pump relay, which could cause the engine to stall unexpectedly while driving, thereby increasing the risk of a crash.
- NHTSA Recall 21V-800 (October 2021): This recall concerned the possibility of the left-side low beam headlight failing to illuminate, which would reduce visibility for the driver and potentially increase the risk of a collision at night.
How long will the 2021 Ram ProMaster last?
The 2021 Ram ProMaster, given its intended commercial use, is designed for high mileage and rigorous service. With proper and consistent maintenance, including regular oil changes, fluid checks, and timely replacement of wear-and-tear items, it is not uncommon for ProMaster vans to achieve 200,000 to 300,000 miles or more. Many businesses opt to cycle their fleet vehicles every 5-7 years, but the core powertrain and chassis are capable of much longer service.
Its long-term durability is largely supported by the proven 3.6-liter Pentastar V6 engine. However, weaknesses over time often manifest in areas subjected to constant stress: suspension components (shocks, struts, bushings), brakes, and tires will require more frequent replacement than in a passenger car, especially when consistently loaded. Interior wear and tear, particularly on seats and contact surfaces, will be significant. Electrical connections and sensors might become more susceptible to issues as the vehicle ages. Rust on underbody components and exhaust systems can also become a factor, especially in regions with harsh winters or salty roads. Diligent attention to these areas can significantly extend the ProMaster's serviceable life.
Its long-term durability is largely supported by the proven 3.6-liter Pentastar V6 engine. However, weaknesses over time often manifest in areas subjected to constant stress: suspension components (shocks, struts, bushings), brakes, and tires will require more frequent replacement than in a passenger car, especially when consistently loaded. Interior wear and tear, particularly on seats and contact surfaces, will be significant. Electrical connections and sensors might become more susceptible to issues as the vehicle ages. Rust on underbody components and exhaust systems can also become a factor, especially in regions with harsh winters or salty roads. Diligent attention to these areas can significantly extend the ProMaster's serviceable life.
What Technology & Safety Features are Included?
The 2021 Ram ProMaster, while prioritizing utility, offers a respectable suite of technology, entertainment, and safety features. Standard infotainment for early 2021 models included the Uconnect 3 system with a 5-inch touchscreen, Bluetooth, and AM/FM radio, suitable for basic connectivity. However, a significant mid-year update introduced the more advanced Uconnect 5 system as standard, featuring a 7-inch touchscreen, and critically, wireless Apple CarPlay and Android Auto for seamless smartphone integration.
For those seeking enhanced connectivity and navigation, an optional Uconnect 5 system with a larger 10.1-inch touchscreen was available, which included integrated navigation, SiriusXM satellite radio, and a built-in Wi-Fi hotspot, transforming the cabin into a mobile office. Other useful tech features included an available digital rearview mirror, which provides a clear view behind the van even with a full cargo area, and steering wheel-mounted audio controls for convenience.
In terms of safety and driver-assistance, the ProMaster comes with standard essentials like Electronic Stability Control, Traction Control, Hill Start Assist, and a comprehensive airbag system. A rearview camera was standard, as mandated by federal regulations. While it didn't boast the full suite of advanced systems found in some passenger cars, several crucial optional driver-assistance features were available. These included Blind Spot Monitoring with Rear Cross Path detection, an invaluable aid for changing lanes and backing up, and Forward Collision Warning with Active Braking, which can help prevent or mitigate frontal impacts. ParkSense Front and Rear Park Assist sensors were also optional, greatly assisting with maneuvering this large vehicle in tight spaces. Additionally, Crosswind Assist was a standard feature, enhancing stability during gusty conditions.
It is important to note that full-size commercial vans like the ProMaster are generally not subjected to standardized crash-test ratings by organizations such as the National Highway Traffic Safety Administration (NHTSA) or the Insurance Institute for Highway Safety (IIHS) in the same manner as passenger vehicles. Therefore, official crash-test scores are typically unavailable for this class of vehicle, though they are engineered to robust commercial standards for occupant protection.
For those seeking enhanced connectivity and navigation, an optional Uconnect 5 system with a larger 10.1-inch touchscreen was available, which included integrated navigation, SiriusXM satellite radio, and a built-in Wi-Fi hotspot, transforming the cabin into a mobile office. Other useful tech features included an available digital rearview mirror, which provides a clear view behind the van even with a full cargo area, and steering wheel-mounted audio controls for convenience.
In terms of safety and driver-assistance, the ProMaster comes with standard essentials like Electronic Stability Control, Traction Control, Hill Start Assist, and a comprehensive airbag system. A rearview camera was standard, as mandated by federal regulations. While it didn't boast the full suite of advanced systems found in some passenger cars, several crucial optional driver-assistance features were available. These included Blind Spot Monitoring with Rear Cross Path detection, an invaluable aid for changing lanes and backing up, and Forward Collision Warning with Active Braking, which can help prevent or mitigate frontal impacts. ParkSense Front and Rear Park Assist sensors were also optional, greatly assisting with maneuvering this large vehicle in tight spaces. Additionally, Crosswind Assist was a standard feature, enhancing stability during gusty conditions.
It is important to note that full-size commercial vans like the ProMaster are generally not subjected to standardized crash-test ratings by organizations such as the National Highway Traffic Safety Administration (NHTSA) or the Insurance Institute for Highway Safety (IIHS) in the same manner as passenger vehicles. Therefore, official crash-test scores are typically unavailable for this class of vehicle, though they are engineered to robust commercial standards for occupant protection.
What Colors Options are Available?
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2021 Ram ProMaster Prices and Market Value
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2021 Ram ProMaster Cost of Ownership
Owning a 2021 Ram ProMaster involves several key cost considerations. Insurance costs can be higher than for typical passenger vehicles, particularly if it's commercially registered, varying based on usage and coverage. Fuel is a significant ongoing expense; despite decent MPG for its size, a full-size van will consume a considerable amount of gasoline. Maintenance is generally manageable; the Pentastar V6 is reliable, but heavy-duty parts like brakes, tires, and suspension components will wear faster under constant load and be more costly to replace than those on smaller vehicles.
Overall, the ProMaster is a relatively economical vehicle to own within its commercial van segment. While not "cheap" due to its size and purpose, its straightforward design and widely available parts contribute to reasonable repair costs. Long-term ownership is cost-effective, provided consistent preventative maintenance is performed, making it a sensible choice for businesses valuing utility and operational efficiency.
Overall, the ProMaster is a relatively economical vehicle to own within its commercial van segment. While not "cheap" due to its size and purpose, its straightforward design and widely available parts contribute to reasonable repair costs. Long-term ownership is cost-effective, provided consistent preventative maintenance is performed, making it a sensible choice for businesses valuing utility and operational efficiency.
2021 Ram ProMaster Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
24.00 gallons
City Mileage
0 mpg
Highway Mileage
0 miles/gallon
2021 Ram ProMaster Safety Rating
NHTSA
2021 Ram ProMaster Warranty
Basic
Original warranty
36 months / 36,000 miles
Estimated remaining
Expired
Powertrain
Original warranty
60 months / 60,000 miles
Estimated remaining
12 months / 60,000 miles
Rust
Original warranty
60 months / unlimited miles
Estimated remaining
12 months / unlimited miles
2021 Ram ProMaster Insurance
Insurance for a 2021 Ram ProMaster is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2021 Ram ProMaster Compare to Other Van?
The 2021 Ram ProMaster stands out in its competitive full-size commercial van segment, but it faces strong rivals, each with unique strengths.
Performance: The ProMaster, with its single 3.6-liter Pentastar V6 engine (280 hp) and front-wheel-drive (FWD) layout, offers excellent maneuverability and a class-leading low load floor. This FWD design is unique in the segment, making it easier to upfit and navigate urban environments. In contrast, the Ford Transit offers a more varied engine lineup, including a potent EcoBoost V6, and is available in rear-wheel-drive (RWD) and all-wheel-drive (AWD) configurations, providing a more refined ride and often higher towing capacities. The Mercedes-Benz Sprinter is known for its smooth ride, premium feel, and efficient diesel or robust gasoline engine options, also with RWD/AWD. The Chevrolet Express/GMC Savana are older designs, offering V6 and V8 RWD options, prioritizing brute force and simplicity over refinement.
Features: The ProMaster's updated Uconnect 5 system with wireless Apple CarPlay and Android Auto is a strong point, offering modern connectivity. However, it generally provides fewer advanced driver-assistance systems compared to the Ford Transit, which boasts a comprehensive suite, or the Mercedes-Benz Sprinter, which leads the class in advanced tech and luxury features. The Chevy Express remains significantly more basic in its interior and technological offerings.
Reliability: The ProMaster's Pentastar V6 is a well-regarded engine for reliability. Its FWD system is relatively robust. The Ford Transit also has a good reliability reputation. The Mercedes-Benz Sprinter is reliable but its complex diesel powertrains can lead to higher maintenance costs. The Express/Savana, despite their age, are known for extreme mechanical durability due to their tried-and-true, simpler designs.
Price: The ProMaster typically offers the most competitive entry price in the segment, representing strong value for businesses. The Ford Transit is mid-range, offering a balance of features and cost. The Chevy Express is often the lowest-priced new option but with significantly fewer modern features. The Mercedes-Benz Sprinter commands a premium price both upfront and in maintenance.
Recommendations:
The 2021 Ram ProMaster is an excellent choice for businesses prioritizing a low load floor, exceptional maneuverability, and strong value. If a more refined ride, greater towing capacity, or more advanced driver-assistance features are critical, the Ford Transit is a better all-around alternative, offering a compelling blend of features and capability at a competitive price point. For those needing the absolute best in refinement, available AWD, and cutting-edge features, and with a higher budget, the Mercedes-Benz Sprinter is the superior choice. If an absolute bare-bones, no-frills, highly durable, and inexpensive option is the priority, the aging but robust Chevrolet Express/GMC Savana could be considered, though it sacrifices much in terms of modernity.
Performance: The ProMaster, with its single 3.6-liter Pentastar V6 engine (280 hp) and front-wheel-drive (FWD) layout, offers excellent maneuverability and a class-leading low load floor. This FWD design is unique in the segment, making it easier to upfit and navigate urban environments. In contrast, the Ford Transit offers a more varied engine lineup, including a potent EcoBoost V6, and is available in rear-wheel-drive (RWD) and all-wheel-drive (AWD) configurations, providing a more refined ride and often higher towing capacities. The Mercedes-Benz Sprinter is known for its smooth ride, premium feel, and efficient diesel or robust gasoline engine options, also with RWD/AWD. The Chevrolet Express/GMC Savana are older designs, offering V6 and V8 RWD options, prioritizing brute force and simplicity over refinement.
Features: The ProMaster's updated Uconnect 5 system with wireless Apple CarPlay and Android Auto is a strong point, offering modern connectivity. However, it generally provides fewer advanced driver-assistance systems compared to the Ford Transit, which boasts a comprehensive suite, or the Mercedes-Benz Sprinter, which leads the class in advanced tech and luxury features. The Chevy Express remains significantly more basic in its interior and technological offerings.
Reliability: The ProMaster's Pentastar V6 is a well-regarded engine for reliability. Its FWD system is relatively robust. The Ford Transit also has a good reliability reputation. The Mercedes-Benz Sprinter is reliable but its complex diesel powertrains can lead to higher maintenance costs. The Express/Savana, despite their age, are known for extreme mechanical durability due to their tried-and-true, simpler designs.
Price: The ProMaster typically offers the most competitive entry price in the segment, representing strong value for businesses. The Ford Transit is mid-range, offering a balance of features and cost. The Chevy Express is often the lowest-priced new option but with significantly fewer modern features. The Mercedes-Benz Sprinter commands a premium price both upfront and in maintenance.
Recommendations:
The 2021 Ram ProMaster is an excellent choice for businesses prioritizing a low load floor, exceptional maneuverability, and strong value. If a more refined ride, greater towing capacity, or more advanced driver-assistance features are critical, the Ford Transit is a better all-around alternative, offering a compelling blend of features and capability at a competitive price point. For those needing the absolute best in refinement, available AWD, and cutting-edge features, and with a higher budget, the Mercedes-Benz Sprinter is the superior choice. If an absolute bare-bones, no-frills, highly durable, and inexpensive option is the priority, the aging but robust Chevrolet Express/GMC Savana could be considered, though it sacrifices much in terms of modernity.
Final Verdict: Is the 2021 Ram ProMaster a Good Van?
The 2021 Ram ProMaster is an ideal vehicle for businesses and individuals who prioritize maximum cargo utility, ease of access, and urban maneuverability. It shines for delivery services, contractors needing a mobile workshop, and increasingly, for DIY camper van conversions due to its exceptionally wide and boxy cargo area and low load floor. Its front-wheel-drive system provides a tight turning radius, making it surprisingly agile for a full-size van.
Yes, it is definitely worth buying, especially considering its competitive pricing and strong vocational appeal. For new buyers, it offers the latest Uconnect 5 infotainment system and a full warranty, allowing for complete customization. For used buyers, a 2021 ProMaster represents excellent value. Focus on models with a verifiable service history and ensure all recalls have been addressed. Higher mileage is less of a deterrent than neglected maintenance. Opt for 2500 or 3500 series with a high roof and longer wheelbase for maximum versatility. It's a smart choice for those needing a robust, adaptable, and cost-effective workhorse that excels in specific operational niches, rather than a luxurious or performance-oriented ride.
Yes, it is definitely worth buying, especially considering its competitive pricing and strong vocational appeal. For new buyers, it offers the latest Uconnect 5 infotainment system and a full warranty, allowing for complete customization. For used buyers, a 2021 ProMaster represents excellent value. Focus on models with a verifiable service history and ensure all recalls have been addressed. Higher mileage is less of a deterrent than neglected maintenance. Opt for 2500 or 3500 series with a high roof and longer wheelbase for maximum versatility. It's a smart choice for those needing a robust, adaptable, and cost-effective workhorse that excels in specific operational niches, rather than a luxurious or performance-oriented ride.
Cathleen V
Cathleen is an exceptional freelance writer covering hot topics in the automotive world from a gearhead's perspective. Her articles delve into various aspects of automotive technology and history, offering readers detailed insights into engine performance, reliability, and maintenance. Through her engaging and informative writing, Cathleen provides valuable information to automotive enthusiasts and consumers alike, helping them make informed decisions about vehicle maintenance and purchases.