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2020 Toyota Sienna Review: Very Reliable Minivan With Low Ownership Costs

Rating: 4.71
Based on 37 Owner Reviews β–Ά
Jovan | March 31, 2025
The Toyota Sienna is a minivan, a body style prized for its practicality. The 2020 Sienna is part of the third generation (2011-2020). Key trims included L, LE, SE, XLE, and Limited. Pricing ranged approximately from the low $30,000s to the high $40,000s when new. It's popular for its reputation for reliability, spacious interior, available all-wheel drive, and strong resale value, making it a dependable choice for families.
The Good

The 2020 Sienna offers a comfortable ride and spacious cabin, appealing to those seeking practicality. Known for its legendary Toyota reliability, it provides peace of mind. The available all-wheel drive gives added confidence in various weather conditions. While not the most stylish, its dependability and family-friendly features provide emotional comfort for busy lives. It offers good value for families.

The Bad

The 2020 Sienna's weaknesses include its somewhat dated design and infotainment system compared to newer rivals. Its fuel economy isn't class-leading. The handling can feel a bit cumbersome. Some owners have reported issues with the automatic sliding doors. Watch out for transmission issues at higher mileage, particularly if not properly maintained.

2020 Toyota Sienna: Quick Overview

  • Engine: 3.5-liter V6
  • Horsepower: 296 hp
  • Torque: 263 lb-ft
  • Transmission: 8-speed Automatic
  • Fuel Economy (MPG): 19 city / 27 highway (FWD), 18 city / 24 highway (AWD)
  • 0-60 mph: Approximately 7.0 seconds
  • Towing Capacity: Up to 3,500 lbs
  • Trim Levels and Features:
    • L: Basic features include three-zone climate control, a 7-inch touchscreen, a rearview camera, and Toyota Safety Sense P (TSS-P).
    • LE: Adds power-sliding doors, upgraded upholstery, and privacy glass.
    • SE: Sportier appearance with unique styling elements, firmer suspension, and leather-trimmed seats.
    • XLE: Leather upholstery, heated front seats, power-adjustable front seats, and an upgraded infotainment system.
    • Limited: Premium features like a sunroof, JBL audio system, rear-seat entertainment system, and advanced safety features.
  • Seating: 7 or 8 passengers, depending on configuration
  • Drivetrain: Front-wheel drive standard, all-wheel drive optional

2020 Toyota Sienna Specifications

Vehicle Information
Year 2020
Make Toyota
Model Sienna
Trim -
Style -
Type Sport Utility Vehicle
Category Minivan
Manufacturing Details
Made In -
Manufacturing City -
Dimensions
Doors 5-Door
Curb Weight -
Gross Vehicle Weight Rating 6000 pounds
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating 7
Engine & Performance
Engine 2GR-FKS
Engine Size 3.5L
Engine Cylinders 6
Transmission 8 Automatic
Transmission Type Automatic
Transmission Speeds 8-Speed
Drivetrain Rear-Wheel Drive
Additional Features
Anti-Brake System Standard
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

Vehicle History Report

Vehicle
Specifications
Ownership
History
All History
Events
NMVTIS Title
History Check
Salvage/Rebuilt
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Accident
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Theft
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Open Lien
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Past Sale
Listings
Safety
Recalls
Odometer
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Market Price
Analysis

What Problems Does the 2020 Toyota Sienna Have?

The 2020 Toyota Sienna generally maintains Toyota's reputation for reliability, but some frequently reported problems include issues with the power sliding doors. Some owners have reported that the doors can become difficult to open or close, or may malfunction altogether. This can be a significant inconvenience, especially for families with young children.

Another area of concern, though less common, relates to the transmission. Some owners have reported rough shifting or hesitation, particularly at higher mileage. Regular transmission fluid changes are crucial to mitigating this risk. Engine mounts can also be a potential issue over time, leading to increased vibrations.

Recalls for the 2020 Sienna have been relatively limited. Check the NHTSA (National Highway Traffic Safety Administration) website for the most up-to-date recall information using the vehicle's VIN. Long-term reliability concerns mostly revolve around maintaining the vehicle according to the recommended service schedule. Neglecting maintenance can exacerbate the potential issues mentioned above. Overall, the 2020 Sienna is considered a reliable vehicle, but staying on top of maintenance and addressing any issues promptly is key to long-term ownership satisfaction.

How long will the 2020 Toyota Sienna last?

With proper maintenance, a 2020 Toyota Sienna can easily reach 200,000 miles or more, providing over 10 years of service. Many owners report exceeding this milestone. Long-term durability is a strength, but neglecting maintenance can shorten its lifespan. Potential weaknesses over time include wear and tear on suspension components, potential issues with the automatic sliding doors, and the aforementioned transmission concerns if not properly serviced. Regular oil changes, fluid checks, and timely repairs are crucial for maximizing its longevity.
Positive Owner Reviews
Dennis and Michele UNI Fans
This van meets all of our needs!!!!! It is a very smooth ride and handles nicely. It has much more electronics than our 2011 van. We are impressed with all of the technology.
Ashu
Sienna is good car .i like everything in this car color in side interiors it’s good and comfortable.its good car for big family.easy to mange .
Sheryl
Has all the things I need and not a lot of extras I did not want. The seats are easy to move for loading space. It still gets good gas mileage.
Negative Owner Reviews
20 Toyota Sienna
Everything else except when feature of lane departure on on position. The steering turned to right while u r on highway but on city the wheel steering on both ways when on 35-40 mph. It is suck that these clowns Toyota can’t even fix n told to turn it off. I don’t have problem when it is off. Hopefully the 20 highlander come out soon so I can trade in my 20 Sienna xle premium.. runs like scrap!!!!!

What Technology & Safety Features are Included?

The 2020 Toyota Sienna comes standard with a 7-inch touchscreen infotainment system, a rearview camera, and Bluetooth connectivity. Higher trims offer features like Apple CarPlay (but not Android Auto), a navigation system, and a rear-seat entertainment system with a large display and wireless headphones.

Standard driver-assistance features include Toyota Safety Sense P (TSS-P), which includes pre-collision system with pedestrian detection, lane departure alert with steering assist, automatic high beams, and dynamic radar cruise control. Blind-spot monitoring and rear cross-traffic alert are available on higher trims.

The 2020 Sienna received good crash-test ratings from both the NHTSA and IIHS (Insurance Institute for Highway Safety). Check the official NHTSA and IIHS websites for detailed reports. Safety features include anti-lock brakes, stability control, traction control, and a suite of airbags. Optional safety features include parking sensors and a 360-degree camera system. While the infotainment system may feel dated compared to newer models, the safety and driver-assistance features provide a good level of protection and convenience.

What Colors Options are Available?

Exterior Colors
Super White
Celestial Silver Metallic
Predawn Gray Mica
Blizzard Pearl
Ooh La La Rouge
Midnight Black Metallic
Alumina Jade Metallic
Shoreline Blue Pearl
Toasted Walnut Pearl
Dark Sepia
Interior Colors
Ash
Bisque
Black

2020 Toyota Sienna Prices and Market Value

When new, the 2020 Toyota Sienna ranged from around $32,000 for the base L trim to nearly $50,000 for a fully loaded Limited AWD model. Current used market prices vary based on condition, mileage, and trim level, but typically range from the mid-$20,000s to the low $40,000s. The Sienna holds its value remarkably well due to Toyota's reputation for reliability and the demand for family-friendly vehicles. Lower mileage, well-maintained examples, and higher trims with desirable options command higher resale prices. All-wheel drive models also tend to retain more value, especially in regions with snowy climates.

2020 Toyota Sienna Cost of Ownership

The 2020 Toyota Sienna is generally considered economical to own in the long term. Insurance costs are typically moderate. Fuel economy is average for the minivan class. Maintenance costs are relatively low, thanks to Toyota's reliability. Repair costs are also generally reasonable. Regular maintenance, such as oil changes and tire rotations, will help to minimize expensive repairs down the road. While not the cheapest vehicle to purchase upfront, its longevity and relatively low running costs make it a good value over time.

2020 Toyota Sienna Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity -
City Mileage -
Highway Mileage -

2020 Toyota Sienna Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Toyota Sienna Recalls & Defects

Fuel System, Gasoline:delivery:fuel Pump
Recall date 2020-11-04
Recall no. 20v682000
Source NHTSA
Summary Toyota Motor Engineering & Manufacturing (Toyota) IS Recalling Certain 2018-2019 4runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 Rav4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus Es350, 2017 Lexus Gs200t, 2017-2019 Lexus Gs350, 2019 Lexus Gs300, 2018-2020 Lexus Lc500h, 2019-2020 Lexus Ls500, 2018-2019 Lexus Gx460, 2017 Lexus Is200t, 2019 Lexus Is300, 2019 Lexus Is350, 2018-2020 Lexus Lc500, 2018 Lexus Ls500, 2019 Lexus Ls500h, 2018-2019 Lexus Lx570, 2017 Lexus Rc200t, 2019 Lexus Rc300, Rc350, 2017 and 2019-2020 Lexus Rx350, 2018-2020 Rx350l, 2019 Lexus Ux200, 2018-2019 Lexus Nx300 Vehicles. THE Low-pressure Fuel Pump Inside THE Fuel Tank MAY Fail.
Consequence IF THE Fuel Pump Fails, THE Engine CAN Stall While Driving, Increasing THE Risk OF A Crash.
Remedy Toyota Will Notify Owners, and Dealers Will Replace THE Fuel Pump Assembly With AN Improved One, Free OF Charge. Owners OF Specific Models Were Notified That Remedy Parts Were Available Starting January 21, 2021. Owners OF Other Models Will BE Notified AS Remedy Parts Become Available. Remedy Parts Should BE Available FOR All Affected Vehicles BY Late March 2021. Owners MAY Contact Toyota Customer Service AT 1-888-270-9371 or Lexus Customer Service AT 1-800-255-3987. Note: This Recall IS AN Expansion OF Recall 20v-012. Toyota's Number FOR This Recall IS 20ta02. Lexus' Number FOR This Recall IS 20la01.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Steering
Recall date 2019-07-16
Recall no. 19v532000
Source NHTSA
Summary Braun Corporation (Braun) IS Recalling Certain Modified 2017-2020 Toyota Sienna Vehicles. THE Steering Shaft Extensions MAY Have Been Improperly Manufactured, Possibly Causing THE Extensions TO Fracture.
Consequence IF THE Steering Shaft Extension Completely Fractures, IT CAN Cause A Loss OF Steering, Increasing THE Risk OF A Crash.
Remedy Braun HAS Notified Owners, and Dealers Will Replace THE Steering Shaft Extensions, Free OF Charge. THE Recall Began July 25, 2019. Owners MAY Contact Braun Customer Service AT 1-800-488-0359.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.

2020 Toyota Sienna Insurance

Insurance for a 2020 Toyota Sienna is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.

How Does the 2020 Toyota Sienna Compare to Other Sport Utility Vehicle?

The 2020 Toyota Sienna competes with minivans like the Honda Odyssey, Chrysler Pacifica, and Kia Sedona. The Sienna excels in reliability and available all-wheel drive, a unique selling point in the class. The Odyssey offers a more refined driving experience and a more modern infotainment system. The Pacifica boasts a more stylish interior and available plug-in hybrid powertrain. The Sedona offers a lower price point, but doesn't match the Sienna's reliability reputation.

In terms of performance, the Sienna's V6 engine is competitive. Feature-wise, it lags behind the Odyssey and Pacifica in terms of infotainment technology. However, its reliability record is generally superior to the Chrysler and Kia.

If reliability and available AWD are top priorities, the Sienna is a solid choice. If you prioritize driving experience and modern features, the Honda Odyssey might be a better alternative. For those seeking a more budget-friendly option, the Kia Sedona is worth considering, but be mindful of its reliability history. The Chrysler Pacifica Hybrid is an appealing alternative if you want a plug-in option.

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Final Verdict: Is the 2020 Toyota Sienna a Good Sport Utility Vehicle?

The 2020 Toyota Sienna is ideal for families prioritizing reliability, practicality, and available all-wheel drive in a minivan. It's a worthwhile buy, especially on the used market, given its strong resale value. Higher trims like the XLE and Limited offer more desirable features. If a new vehicle is preferred, consider if the updated features of the next generation Sienna outweigh the cost savings of a used 2020 model. For those living in areas with inclement weather, an all-wheel-drive model is highly recommended. Be sure to have any potential purchase thoroughly inspected by a qualified mechanic.

2020 Toyota Sienna Owner Reviews

4.71
Consumer Rating, Based on 37 Consumer Reviews
Overall rating
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Gary Glazier on January 1, 2023

It does it all!

Love the car. Comfortable, reliable and practical! Love the 4 cup holders up front. The electric folding seats in back are also great (limited edition) I’d highly recommend this van

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Old Hippie gets Hippie van to take off...... on June 9, 2021

Future camping in and out of my Sienna

My car needs and life changed suddenly and a rethink of what I was driving made me choose a used Sienna with the idea of needing more room for camping, camping gear and possabilities of cargo hauling.

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Yuhong R on May 19, 2021

It's doing what it supposed to do.

This car is has all the things I needs, plenty of room for the family and friends. I am happy with this car so far.

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KMofSenoia on May 9, 2021

Very nice mini van!

I like the comfort of the ride, and that I can get three friends and four sets of golf clubs in the vehicle, and we all have plenty of room. It's also easy for my wife to get in the vehicle with severe arthritis in her knees and feet.

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Zach's Mom on March 12, 2021

3rd.sienna.love it!

the 4 wheel drive has never let us down when needed. Love the built in sun shades. Cargo capacity is great. Love the driving safety features . Could use more efficient storage for stuff in the driver and passenger area.

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Avikingfan on October 30, 2020

Best minivan currently sold

I absolutely love the sienna. My last one, a 2011,had almost 300k miles when I sold it. I plan to drive this new one a lot. I refuse to own a hybrid,so had to get this v6 before discontinued. I own the limited and love the reclining seats in the back. The leather is amazing. The van handles so well. You won't ever regret owning this car.

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jmg1755 on October 17, 2020

This is my third Sienna. Love them.

It is very comfortable for travel. Lots of legroom, even in rear seats. Surprisingly, a lot of storage space as well. Gas mileage isn't bad.

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Dennis and Michele UNI Fans on October 12, 2020

This is our third Toyota Sienna XLE !! Reliable***

This van meets all of our needs!!!!! It is a very smooth ride and handles nicely. It has much more electronics than our 2011 van. We are impressed with all of the technology.

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Ashu on September 21, 2020

Owner

Sienna is good car .i like everything in this car color in side interiors it’s good and comfortable.its good car for big family.easy to mange .

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LovesHerSienna on September 11, 2020

Loves Siennas

I have been sold on Toyota Siennas for years. My newly-purchased 2020 Sienna is the 3rd I have owned. Previously, I owned a Toyota Previa, which Toyota replaced with the Sienna. This vehicle addresses my cargo and pet needs, as well as my practical approach to travel, without sacrificing a nice looking vehicle.

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Jovan

Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.