The 2020 Chevrolet Silverado 3500HD is a heavy-duty pickup truck designed for serious work. Part of the fourth Silverado generation introduced in 2019, it comes in regular, extended, and crew cab configurations with a long bed. Key trims include Work Truck (WT), LT, LTZ, and High Country. Pricing ranged from approximately $35,000 to $75,000 when new, depending on configuration and options. It's popular due to its immense towing capacity, powerful engine options, and comfortable interiors (especially in higher trims).
The Good
The 2020 Silverado 3500HD offers exceptional performance for heavy workloads, appealing to practical buyers. Its robust design and available creature comforts, like a spacious cabin and user-friendly infotainment, provide a sense of capability and satisfaction, attracting emotional buyers. While not the most fuel-efficient, its reliability is a major draw, adding to its value proposition.
The Bad
Weaknesses of the 2020 Silverado 3500HD include its fuel economy, which is typical for a heavy-duty truck but still significant. Some owners have reported issues with the transmission and electrical systems. The interior design, while functional, isn't as refined as some competitors. Be sure to inspect the truck thoroughly for signs of hard use.
2020 Chevrolet Silverado 3500HD: Quick Overview
- Engine Options:
- 6.6L V8 Gas: 401 hp, 464 lb-ft of torque
- 6.6L Duramax Turbo-Diesel V8: 445 hp, 910 lb-ft of torque
- Horsepower: 401-445 hp depending on engine
- Fuel Economy: Heavy-duty trucks are not required to be rated for fuel economy by the EPA. Expect significantly lower MPG than light-duty trucks. Gas engine estimated around 14-16 MPG combined. Diesel engine estimated around 15-18 MPG combined. These figures vary greatly based on load and driving conditions.
- 0-60 Times: Not a primary focus for heavy-duty trucks. Expect 0-60 times in the 7-8 second range for the gas engine and slightly faster for the diesel, unloaded.
- Towing Capacity: Up to 35,500 lbs (depending on configuration and engine) with a fifth-wheel or gooseneck hitch. Conventional towing is lower.
- Trim Level Features:
- Work Truck (WT): Vinyl seats, basic audio system, durable interior materials, standard safety features.
- LT: Cloth seats, chrome exterior trim, infotainment system with touchscreen, available safety packages.
- LTZ: Leather seats, heated front seats, dual-zone climate control, advanced infotainment features, upgraded exterior lighting.
- High Country: Premium leather seats, navigation, premium audio system, advanced safety technologies, unique exterior styling.
2020 Chevrolet Silverado 3500HD Specifications
Vehicle Information
| Year | 2020 |
| Make | Chevrolet |
| Model | Silverado 3500HD |
| Trim | - |
| Style | Regular Cab 2WD |
| Type | Pickup Truck |
| Category | Medium Truck |
Manufacturing Details
| Made In | United States |
| Manufacturing City | FLINT |
Dimensions
| Doors | 2-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | - |
| Overall Height | 205.49 cm |
| Overall Length | 598.17 cm |
| Overall Width | 207.77 cm |
| Wheelbase Length | 359.66 cm |
| Standard Seating | 3 |
Engine & Performance
| Engine | Turbocharged Diesel V-8 6.6/ L |
| Engine Size | 6.6L |
| Engine Cylinders | 8 |
| Transmission | 6-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 6-Speed |
| Drivetrain | Rear-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Recirculating |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $39,200 USD |
| Invoice Price | $36,613 USD |
| Delivery Charges | $1,595 USD |
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What Problems Does the 2020 Chevrolet Silverado 3500HD Have?
Frequently reported problems for the 2020 Chevrolet Silverado 3500HD include issues with the transmission, particularly rough shifting and occasional slipping. Some owners have also reported electrical system glitches, such as infotainment system malfunctions and sensor failures. Specific recalls for the 2020 model year have addressed concerns like potential fuel pump failures and brake system issues, so it's crucial to check the vehicle's VIN for outstanding recalls. Long-term reliability concerns often revolve around the durability of the diesel engine's emissions control systems, which can require expensive repairs over time. Additionally, some owners have reported issues with the diesel exhaust fluid (DEF) system. Earlier models in the fourth generation (2019) had some initial quality control issues, which were largely addressed in the 2020 model year, but it's still wise to thoroughly inspect any used truck. Before purchasing, it's advisable to review online forums and check with a trusted mechanic to identify any potential problem areas and ensure that any necessary repairs have been performed.
How long will the 2020 Chevrolet Silverado 3500HD last?
With proper maintenance, a 2020 Chevrolet Silverado 3500HD can easily exceed 200,000 miles or 10-15 years of service. Regular oil changes, transmission fluid flushes, and coolant system maintenance are critical. The Duramax diesel engine, in particular, is known for its longevity when properly cared for. Long-term durability concerns often center around rust, especially in regions with harsh winters, and potential wear on suspension components due to heavy use. Keeping up with maintenance can mitigate these issues and extend the vehicle's lifespan considerably.
What Technology & Safety Features are Included?
The 2020 Chevrolet Silverado 3500HD comes standard with a user-friendly infotainment system featuring a touchscreen display, Apple CarPlay, and Android Auto compatibility. Higher trims offer larger screens, navigation, and premium audio systems like Bose. Driver-assistance features include available forward collision alert, lane departure warning, automatic emergency braking, and blind-spot monitoring. A rearview camera is standard, with optional upgrades to a surround-view camera system for enhanced visibility. For entertainment, there are multiple USB ports, and available Wi-Fi hotspot. Safety features include standard airbags, stability control, and anti-lock brakes. Optional safety features like rear cross traffic alert are available on higher trims. While the NHTSA and IIHS do not typically crash-test heavy-duty trucks, the Silverado 3500HD benefits from a strong frame and robust safety systems designed to protect occupants in the event of a collision. The available trailer assist features, such as trailer sway control and hill start assist, enhance safety when towing heavy loads. The advanced trailering system also offers customizable trailer profiles and pre-departure checklists to ensure safe and secure towing practices. A head-up display is offered on the highest trim.
What Colors Options are Available?
Exterior Colors
Summit White
Black
Northsky Blue Metallic
Silver Ice Metallic
Red Hot
Cherry Red Tintcoat
Mosaic Black Metallic
Oxford Brown Metallic
Wheatland Yellow
Interior Colors
Dark Ash/ Jet Black
Jet Black
2020 Chevrolet Silverado 3500HD Prices and Market Value
When new, the 2020 Chevrolet Silverado 3500HD ranged from approximately $35,000 for a base Work Truck to $75,000+ for a fully loaded High Country. Current used market prices vary significantly based on mileage, condition, and trim level. Expect to pay anywhere from $30,000 to $60,000, with diesel models commanding a premium. Depreciation is relatively slow for heavy-duty trucks, especially those with the Duramax diesel engine. Factors affecting resale value include mileage, maintenance history, overall condition, and whether it's a gas or diesel model. Low mileage, well-maintained trucks with desirable options hold their value best.
2020 Chevrolet Silverado 3500HD Cost of Ownership
The 2020 Chevrolet Silverado 3500HD is generally a costly vehicle to own. Insurance premiums are higher than lighter trucks. Fuel costs, especially with the diesel engine, can be significant. Maintenance, including oil changes and tire replacements, is more expensive due to the truck's size and heavy-duty components. Potential repairs, particularly on the diesel engine and its emissions systems, can be substantial. Long-term ownership requires budgeting for these increased costs.
2020 Chevrolet Silverado 3500HD Fuel Efficiency
Fuel Type
Diesel
Fuel Capacity
136.27 liters
City Mileage
-
Highway Mileage
-
2020 Chevrolet Silverado 3500HD Warranty
Basic
Original warranty
36 months / 36,000 miles
Estimated remaining
Expired
Powertrain
Original warranty
60 months / 60,000 miles
Estimated remaining
Expired
Rust
Original warranty
72 months / 100,000 miles
Estimated remaining
12 months / 100,000 miles
2020 Chevrolet Silverado 3500HD Insurance
Insurance for a 2020 Chevrolet Silverado 3500HD is moderately priced, reflecting its status as a Pickup Truck with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Chevrolet Silverado 3500HD Compare to Other Pickup Truck?
The 2020 Chevrolet Silverado 3500HD competes directly with the Ford F-350 and Ram 3500. In terms of performance, all three offer comparable towing and payload capacities. The Ram 3500 is often praised for its ride quality and luxurious interior, while the Ford F-350 has a strong reputation for its advanced technology. The Silverado 3500HD provides a good balance of capability and value. Reliability ratings are similar across the board, although each has its own specific issues. Price points are also relatively close, depending on trim level and options. If ride comfort and interior refinement are priorities, the Ram 3500 might be a better choice. If advanced technology is a must-have, the Ford F-350 could be preferable. However, the Silverado 3500HD remains a solid contender, offering a capable and reliable work truck at a competitive price. All are excellent choices depending on specific needs and brand preference.
Ranks #158 Truck
| 1 | 2023 Toyota Tundra | (5.0★) |
| 2 | 2022 Honda Ridgeline | (5.0★) |
| 3 | 2023 Ford E-Transit Chassis | (0.0★) |
| 4 | 2020 Mercedes-Benz Sprinter Cab Chassis | (0.0★) |
| 5 | 2024 Chevrolet Silverado 3500HD | (0.0★) |
| 6 | 2023 Hyundai Santa Cruz | (5.0★) |
| 7 | 2023 Nissan Frontier | (5.0★) |
| 8 | 2024 GMC Sierra 2500HD | (0.0★) |
| 9 | 2023 Ram 4500 | (0.0★) |
| 10 | 2022 Jeep Gladiator | (5.0★) |
| 11 | 2012 Suzuki Equator | (0.0★) |
| 12 | 2009 Mitsubishi Raider | (5.0★) |
| 158 | 2020 Chevrolet Silverado 3500HD | (0.0★) |
Final Verdict: Is the 2020 Chevrolet Silverado 3500HD a Good Pickup Truck?
The 2020 Chevrolet Silverado 3500HD is ideal for individuals or businesses requiring serious towing and hauling capabilities. It's worth buying if you need a reliable and capable work truck. Purchasing a used model can offer significant savings, but a thorough inspection is crucial. Opting for a higher trim level like the LTZ or High Country adds desirable comfort and convenience features. Consider the diesel engine for maximum towing power, but factor in the increased maintenance costs. Overall, the Silverado 3500HD is a solid choice for those who need a heavy-duty truck.
Jovan
Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.