The 2020 Ram ProMaster City is a compact cargo van aimed at businesses and individuals needing a practical work vehicle. Available as a cargo van or a passenger wagon, its model years span from 2015-present. Key trims include the Tradesman and SLT. Its popularity stems from its maneuverability, efficient use of space, and relatively affordable price point, typically ranging from the low $20,000s to mid $30,000s when new.
The Good
The 2020 Ram ProMaster City offers practical advantages like ample cargo space and maneuverability, appealing to budget-conscious buyers. Its relatively simple design contributes to ease of maintenance. While not luxurious, it provides a comfortable enough ride for work duties and its efficient engine helps keep fuel costs down. The van's utilitarian design maximizes its utility, giving it a work-ready feel.
The Bad
Weaknesses of the 2020 Ram ProMaster City include a somewhat basic interior with limited refinement. The ride quality can be firm, especially when unloaded. Some owners have reported issues with the transmission and electrical components. Its safety features are also less advanced compared to some competitors. Early model years were reported with higher number of issues.
2020 Ram ProMaster City: Quick Overview
Key specs for the 2020 Ram ProMaster City:
- Engine: 2.4L Tigershark I4
- Horsepower: 178 hp @ 6,400 rpm
- Torque: 174 lb-ft @ 3,900 rpm
- Transmission: 9-speed automatic
- Fuel Economy (City/Highway/Combined): 21/28/24 mpg
- 0-60 mph: Approximately 9.8 seconds (estimated)
- Towing Capacity: 2,000 lbs (when properly equipped)
- Payload Capacity: 1,883 lbs (cargo van)
Trim-Level Features:
- Tradesman: Standard features include cloth upholstery, air conditioning, a Uconnect 3 infotainment system with a 5-inch touchscreen, Bluetooth connectivity, a USB port, a rearview camera, and rear parking sensors.
- SLT: Adds features like upgraded cloth upholstery, cruise control, power-adjustable heated mirrors, and body-colored bumpers.
Both trims offer options such as navigation, satellite radio, and various cargo management solutions. The passenger wagon version includes seating for five.
2020 Ram ProMaster City Specifications
Vehicle Information
| Year | 2020 |
| Make | Ram |
| Model | ProMaster City |
| Trim | - |
| Style | - |
| Type | Sport Utility Vehicle |
| Category | Minivan |
Manufacturing Details
| Made In | Turkey |
| Manufacturing City | BURSA |
Dimensions
| Doors | 4-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | 6000 pounds |
| Overall Height | - |
| Overall Length | - |
| Overall Width | - |
| Wheelbase Length | - |
| Standard Seating | 5 |
Engine & Performance
| Engine | 2.4-L I4 |
| Engine Size | 2.4L |
| Engine Cylinders | 4 |
| Transmission | 9-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 9-Speed |
| Drivetrain | Front-Wheel Drive |
Additional Features
| Anti-Brake System | Standard |
| Steering Type | - |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | - |
| Invoice Price | - |
| Delivery Charges | - |
Vehicle History Report
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Analysis
Analysis
What Problems Does the 2020 Ram ProMaster City Have?
Frequently reported problems for the 2020 Ram ProMaster City, and across its model years, include concerns related to the 9-speed automatic transmission. Some owners have reported rough shifting, hesitation, and occasional slipping. Electrical issues, such as problems with the infotainment system, sensors, and wiring, have also been documented. Some reports mention premature wear of brake components.
Recall information for the ProMaster City should be checked regularly on the NHTSA website using the VIN, as recalls can occur for various safety-related issues.
Long-term reliability can be a concern, particularly with the transmission. Regular maintenance, including fluid changes and inspections, is crucial. Keeping up with scheduled servicing can mitigate some potential issues. Some reports indicate that earlier model years (2015-2017) had more reported problems than later model years, suggesting that Ram may have addressed some initial design or manufacturing flaws. However, it's recommended to thoroughly inspect any used ProMaster City and review its maintenance history before purchasing.
Recall information for the ProMaster City should be checked regularly on the NHTSA website using the VIN, as recalls can occur for various safety-related issues.
Long-term reliability can be a concern, particularly with the transmission. Regular maintenance, including fluid changes and inspections, is crucial. Keeping up with scheduled servicing can mitigate some potential issues. Some reports indicate that earlier model years (2015-2017) had more reported problems than later model years, suggesting that Ram may have addressed some initial design or manufacturing flaws. However, it's recommended to thoroughly inspect any used ProMaster City and review its maintenance history before purchasing.
How long will the 2020 Ram ProMaster City last?
With proper maintenance, the 2020 Ram ProMaster City can reasonably provide 150,000 to 200,000 miles of service. However, longevity is heavily dependent on maintenance habits, especially regarding transmission servicing. The transmission is a known weakness, and neglecting fluid changes can significantly shorten its lifespan. Other potential long-term durability concerns include suspension components, which may wear out faster under heavy use, and rust, especially in regions with harsh winters. Regular washing and rustproofing can help extend the body's lifespan.
What Technology & Safety Features are Included?
The 2020 Ram ProMaster City features a relatively basic tech setup. Standard features include a Uconnect 3 infotainment system with a 5-inch touchscreen display, Bluetooth connectivity for hands-free calling and audio streaming, a USB port, and a four-speaker audio system. Optional tech includes integrated voice command with Bluetooth, navigation, and satellite radio.
Driver-assistance features are limited. Standard features include a rearview camera and rear parking sensors. More advanced driver-assistance systems like blind-spot monitoring or lane departure warning were not available.
Safety features include electronic stability control, anti-lock brakes, and a complement of airbags. Crash-test ratings from agencies like the NHTSA (National Highway Traffic Safety Administration) and IIHS (Insurance Institute for Highway Safety) should be consulted for specific safety performance data, though the ProMaster City has not always been comprehensively tested by these organizations. Overall, the tech and safety features are adequate for a work van but are not as advanced as those found in some modern passenger vehicles.
Driver-assistance features are limited. Standard features include a rearview camera and rear parking sensors. More advanced driver-assistance systems like blind-spot monitoring or lane departure warning were not available.
Safety features include electronic stability control, anti-lock brakes, and a complement of airbags. Crash-test ratings from agencies like the NHTSA (National Highway Traffic Safety Administration) and IIHS (Insurance Institute for Highway Safety) should be consulted for specific safety performance data, though the ProMaster City has not always been comprehensively tested by these organizations. Overall, the tech and safety features are adequate for a work van but are not as advanced as those found in some modern passenger vehicles.
What Colors Options are Available?
Exterior Colors
Black Clear Coat
Bright White Clear Coat
Deep Cherry Red Crystal Pearl Coat
Granite Crystal Metallic Clear Coat
Silver Metallic Clear Coat
Sting-Gray Clearcoat
Interior Colors
Light Neutral/Black
2020 Ram ProMaster City Prices and Market Value
When new, the 2020 Ram ProMaster City had a starting MSRP in the low $20,000s. Current used market prices typically range from the high teens to mid $20,000s, depending on mileage, condition, and trim. Depreciation is fairly moderate, reflecting the van's utility and demand in the commercial vehicle market. Factors affecting resale value include overall condition, mileage, service history, and whether it's a cargo or passenger version. Well-maintained examples with lower mileage command higher prices. Location can also play a role as demand for these vans varies by region.
2020 Ram ProMaster City Cost of Ownership
The 2020 Ram ProMaster City is generally considered economical to own. Insurance costs are typically moderate. Fuel costs are reasonable due to its decent fuel economy. Routine maintenance, such as oil changes and tire rotations, is affordable. However, potential transmission repairs can be costly. Long-term ownership costs depend heavily on preventative maintenance and addressing potential issues promptly. Overall, it presents a relatively budget-friendly option for those seeking a compact work van.
2020 Ram ProMaster City Fuel Efficiency
Fuel Type
Gasoline
Fuel Capacity
24 gallons
City Mileage
21 miles/gallon
Highway Mileage
28 miles/gallon
2020 Ram ProMaster City Safety Rating
NHTSA
2020 Ram ProMaster City Recalls & Defects
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/module
Recall date
2021-03-09
Recall no.
21v147000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2020-2021 RAM Promaster City Vehicles. THE Anti-Lock Brake System (Abs) Module MAY Have Internal Damage, Which Could Result IN A Loss OF Braking Performance or Autonomous Braking Functions.
Consequence
THE Loss OF Braking Performance or Autonomous Braking Functions CAN Increase THE Risk OF A Vehicle Crash Without Prior Warning.
Remedy
FCA US, LLC Will Notify Owners, and Dealers Will Replace THE ABS Module, Free OF Charge. THE Recall Began ON March 30, 2021. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Exterior Lighting:turn Signal
Recall date
2021-09-21
Recall no.
21v728000
Source
NHTSA
Summary
Chrysler (Fca US, Llc) IS Recalling Certain 2019-2021 RAM Promaster City Vehicles. IF ONE or Both Turn Signal Lights Fail, THE Flashing Rate MAY NOT Change TO Warn THE Driver OF THE Failure. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 108, "lamps, Reflective Devices, and Associated Equipment."
Consequence
THE Driver MAY BE Unaware That THE Turn Signals ARE NOT Signaling Their Intentions TO Other Drivers, Which CAN Increase THE Risk OF A Crash.
Remedy
Dealers Will Update THE Body Controller Module (Bcm) Software, Free OF Charge. Owner Notification Letters Were Mailed October 28, 2021. Owners MAY Contact FCA US LLC Customer Service AT 1-800-853-1403. FCA US Llc's Number FOR This Recall IS Y71.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
2020 Ram ProMaster City Insurance
Insurance for a 2020 Ram ProMaster City is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Ram ProMaster City Compare to Other Sport Utility Vehicle?
The 2020 Ram ProMaster City competes with vehicles like the Ford Transit Connect, Nissan NV200, and Mercedes-Benz Metris. In terms of performance, the ProMaster City's engine is adequate, though the Transit Connect may offer a slightly smoother driving experience. The NV200 is more budget-friendly but also less powerful. The Metris offers more refinement and higher payload capacity but comes at a higher price.
Regarding features, the ProMaster City's tech is relatively basic compared to the Metris, which offers more advanced options. The Transit Connect often has more available driver-assistance features.
Reliability can be a concern with the ProMaster City, particularly regarding the transmission. The Transit Connect has a generally better reliability reputation.
In terms of price, the ProMaster City is typically more affordable than the Metris but pricier than the NV200. The Transit Connect falls in a similar price range.
Alternatives to consider depend on needs. If budget is the primary concern, the Nissan NV200 is worth a look. For better reliability and features, the Ford Transit Connect is a strong competitor. If a more refined and capable van is desired, the Mercedes-Benz Metris, while more expensive, might be a better fit.
Regarding features, the ProMaster City's tech is relatively basic compared to the Metris, which offers more advanced options. The Transit Connect often has more available driver-assistance features.
Reliability can be a concern with the ProMaster City, particularly regarding the transmission. The Transit Connect has a generally better reliability reputation.
In terms of price, the ProMaster City is typically more affordable than the Metris but pricier than the NV200. The Transit Connect falls in a similar price range.
Alternatives to consider depend on needs. If budget is the primary concern, the Nissan NV200 is worth a look. For better reliability and features, the Ford Transit Connect is a strong competitor. If a more refined and capable van is desired, the Mercedes-Benz Metris, while more expensive, might be a better fit.
Ranks #49 Wagon
| 1 | 2015 Toyota Venza | (5.0★) |
| 2 | 2009 Honda Odyssey | (5.0★) |
| 3 | 2024 Subaru Impreza | (5.0★) |
| 4 | 2009 Mazda CX-7 | (5.0★) |
| 5 | 2023 Ford Transit Connect Wagon | (0.0★) |
| 6 | 2023 Audi A6 allroad | (0.0★) |
| 7 | 2021 Ram ProMaster City | (0.0★) |
| 8 | 2019 Volvo V60 | (4.0★) |
| 9 | 2015 Scion xB | (0.0★) |
| 10 | 2010 Volkswagen Passat | (5.0★) |
| 11 | 2008 Pontiac Vibe | (0.0★) |
| 12 | 2006 Land Rover Range Rover | (0.0★) |
| 49 | 2020 Ram ProMaster City | (0.0★) |
Final Verdict: Is the 2020 Ram ProMaster City a Good Sport Utility Vehicle?
The 2020 Ram ProMaster City is ideal for small businesses or individuals needing a compact and maneuverable cargo van with decent fuel economy at a reasonable price. It's worth buying if affordability and practicality are top priorities, and if the potential transmission issues are addressed with diligent maintenance. Buying used can be a good option, but thoroughly inspect the vehicle's history and condition, paying close attention to transmission performance. Consider newer model years (2018+) as they might have addressed some of the earlier reliability concerns. The Tradesman trim offers the best value for most buyers.
Simon A
Simon is a contributor to VinCheck, where he provides articles and reviews on various automotive topics. His work focuses on delivering accurate and up-to-date information about used cars, helping readers make informed decisions.