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2020 Mercedes-Benz E-Class Overview, Reviews, Ratings & Specs

Rating: 5.00
Based on 12 Owner Reviews β–Ά
Jovan | March 31, 2025
The Mercedes-Benz E-Class is a mid-size luxury vehicle renowned for its blend of comfort, technology, and performance. The E-Class has been a staple in the Mercedes-Benz lineup for decades. The 2020 model comes in sedan, coupe, cabriolet (convertible), and wagon body styles. Key trims include the E 350, E 450, and AMG variants. Pricing ranges from approximately $54,000 to over $75,000 depending on the trim and options. It's popular for its refined interior, advanced technology, and smooth ride.
The Good

The 2020 E-Class offers a compelling blend of attributes. It provides exceptional comfort and a luxurious design that appeals to emotional buyers. Practically, it boasts strong performance, acceptable fuel efficiency, and a reputation for solid reliability (though not perfect). It's a well-rounded package, offering a premium driving experience with everyday usability.

The Bad

Potential weaknesses of the 2020 E-Class include the sometimes-complex infotainment system, which can have a steep learning curve. Some owners have reported issues with electronic components and sensors. Maintenance costs can be high, and certain repairs can be expensive. Be sure to check the car's history for any recurring problems before purchasing.

2020 Mercedes-Benz E-Class: Quick Overview

Key Specs for the 2020 Mercedes-Benz E-Class:

Engine Options:

  • E 350: 2.0-liter turbocharged inline-4
  • E 450: 3.0-liter turbocharged V6 with mild hybrid assist
  • AMG E 53: 3.0-liter turbocharged inline-6 with mild hybrid assist
  • AMG E 63 S: 4.0-liter twin-turbocharged V8

Horsepower:
  • E 350: 255 hp
  • E 450: 362 hp
  • AMG E 53: 429 hp
  • AMG E 63 S: 603 hp

Fuel Economy (EPA Estimated):
  • E 350: 23 mpg city / 32 mpg highway
  • E 450: 23 mpg city / 30 mpg highway
  • AMG E 53: 21 mpg city / 28 mpg highway
  • AMG E 63 S: 16 mpg city / 23 mpg highway

0-60 Times:
  • E 350: Approximately 6.0 seconds
  • E 450: Approximately 5.0 seconds
  • AMG E 53: Approximately 4.4 seconds
  • AMG E 63 S: Approximately 3.3 seconds

Towing Capacity: Not typically used for towing. Towing capacity is limited and not recommended for regular use.

Trim-Level Features:
  • E 350: MBUX infotainment system with dual 12.3-inch displays, Apple CarPlay and Android Auto, standard safety features like active brake assist and blind-spot monitoring, LED headlights, sunroof, power front seats.
  • E 450: Includes E 350 features plus the more powerful V6 engine, available 4MATIC all-wheel drive, and optional upgrades like air suspension and premium audio systems.
  • AMG E 53: Enhanced performance with AMG-tuned engine, suspension, and brakes. Sporty styling, AMG performance seats, and upgraded interior trim.
  • AMG E 63 S: Handcrafted AMG V8 engine, track-tuned suspension, high-performance brakes, aggressive exterior styling, and exclusive interior features.

2020 Mercedes-Benz E-Class Specifications

Vehicle Information
Year 2020
Make Mercedes-Benz
Model E-Class
Trim -
Style -
Type Passenger Sedan
Category Minicompact Car
Manufacturing Details
Made In Germany
Manufacturing City SINDELFINGEN
Dimensions
Doors 4-Door
Curb Weight -
Gross Vehicle Weight Rating -
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating 5
Engine & Performance
Engine M274
Engine Size 2L
Engine Cylinders 4
Transmission 9-Speed Automatic
Transmission Type Automatic
Transmission Speeds 9-Speed
Drivetrain All-Wheel Drive
Additional Features
Anti-Brake System Standard
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

Vehicle History Report

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Specifications
Ownership
History
All History
Events
NMVTIS Title
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Salvage/Rebuilt
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Accident
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Theft
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Open Lien
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Past Sale
Listings
Safety
Recalls
Odometer
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Market Price
Analysis

What Problems Does the 2020 Mercedes-Benz E-Class Have?

Frequently reported problems for the 2020 Mercedes-Benz E-Class can vary, but some common concerns include issues with the MBUX infotainment system, such as software glitches, slow response times, and connectivity problems. Some owners have reported electrical issues, including sensor malfunctions and problems with the car's various electronic systems.

Specific recalls for the 2020 E-Class should be checked via the NHTSA website using the VIN of the specific vehicle in question, as recalls can vary based on production date and specific equipment. Recalls often address safety-related issues and are essential to address promptly.

Long-term reliability concerns generally revolve around the complexity of the vehicle's electronics. As the car ages, the likelihood of electronic component failures increases. Oil leaks, while not consistently reported, are something to watch out for in higher-mileage examples. Maintenance is crucial to ensure longevity. Proper and timely servicing, especially for the transmission and cooling system, can mitigate potential problems. The air suspension, if equipped, can also be a source of expensive repairs as the vehicle ages. It's also recommended to check the battery's health regularly, as the E-Class has numerous electronic systems that depend on a strong power supply. Pre-purchase inspections are highly recommended to identify any potential issues before committing to a purchase.

How long will the 2020 Mercedes-Benz E-Class last?

With proper maintenance, a 2020 Mercedes-Benz E-Class can realistically achieve 150,000 to 200,000 miles or 10-15 years of service. Consistent adherence to the recommended maintenance schedule is crucial for longevity. Long-term durability hinges on how well the car is cared for. Weaknesses often manifest in the electronic systems, as mentioned earlier. The air suspension (if equipped) can degrade over time, and the cost of replacement can be significant. Regular fluid changes (engine oil, transmission fluid, coolant) are vital for preventing premature wear and tear. Addressing small issues promptly can prevent them from escalating into more costly repairs.

What Technology & Safety Features are Included?

The 2020 Mercedes-Benz E-Class boasts an impressive array of technology, entertainment, driver-assistance, and safety features. Standard tech features include the MBUX infotainment system with dual 12.3-inch displays, Apple CarPlay and Android Auto integration, a touchpad controller, and voice control. The entertainment system is comprehensive, offering premium audio options like Burmester surround sound.

Driver-assistance features are abundant, including standard active brake assist, blind-spot monitoring, attention assist, and a rearview camera. Optional driver-assistance packages offer even more advanced features such as adaptive cruise control, lane-keeping assist, lane change assist, evasive steering assist, and cross-traffic alert. These systems enhance safety and provide a more relaxed driving experience.

Safety is a top priority, and the E-Class typically receives high crash-test ratings from both the NHTSA and IIHS. Check the specific ratings for the 2020 model year on their respective websites for detailed information. The car's structure is designed to absorb impact energy effectively, and the numerous airbags provide comprehensive occupant protection. Optional features like a head-up display and surround-view camera further contribute to safety by enhancing driver awareness. Overall, the 2020 E-Class offers a cutting-edge suite of technologies aimed at providing a safe, comfortable, and enjoyable driving experience. Note that specific features may vary depending on the trim level and optional packages selected.

What Colors Options are Available?

Exterior Colors
Polar White
Obsidian Black Metallic
Selenite Grey Metallic
Lunar Blue Metallic
designo Cardinal Red Metallic
designo Diamond White Metallic
Black
Iridium Silver Metallic
Mojave Silver Metallic
Emerald Green Metallic
Interior Colors
Nut Brown Leather
Black Leather
Macchiato Beige/Espresso Brown Leather
AMG Black Nappa Leather
AMG Black/Titanium Grey Pearl Nappa Leather
designo Classic Red/Black Nappa Leather
Black MB-Tex
Espresso Brown MB-Tex
Macchiato Beige MB-Tex
designo Macchiato Beige/Saddle Brown Nappa Leather

2020 Mercedes-Benz E-Class Prices and Market Value

When new, the 2020 Mercedes-Benz E-Class ranged from approximately $54,000 for the base E 350 sedan to over $75,000 for higher trims and options. AMG models were significantly more expensive. Current used market prices vary depending on mileage, condition, and trim, but generally range from $30,000 to $55,000.

Depreciation is typical for luxury vehicles, but the E-Class holds its value reasonably well compared to some competitors. Factors affecting resale value include mileage, condition, service history, and optional equipment. Models with desirable options and a clean history command higher prices. Lower mileage examples in excellent condition will obviously fetch a premium.

2020 Mercedes-Benz E-Class Cost of Ownership

The 2020 Mercedes-Benz E-Class is generally considered costly to own. Insurance premiums are higher than average due to the vehicle's value and repair costs. Fuel costs depend on driving habits and engine choice, but expect premium fuel requirements. Maintenance, including scheduled services and unexpected repairs, can be expensive due to the specialized parts and labor involved. Long-term ownership costs can add up significantly, making it a less economical choice compared to mainstream vehicles. Budget accordingly for potential maintenance and repair expenses.

2020 Mercedes-Benz E-Class Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity 22 gallons
City Mileage 19 miles/gallon
Highway Mileage 26 miles/gallon

2020 Mercedes-Benz E-Class Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Mercedes-Benz E-Class Insurance

Insurance for a 2020 Mercedes-Benz E-Class is moderately priced, reflecting its status as a Passenger Sedan with strong safety ratings and
reasonable repair costs.

How Does the 2020 Mercedes-Benz E-Class Compare to Other Passenger Sedan?

The 2020 Mercedes-Benz E-Class competes with vehicles like the BMW 5 Series, Audi A6, Lexus ES, and Volvo S90. In terms of performance, the E-Class offers a range of engines that rival its competitors, with the AMG models delivering exceptional power. Features are generally comparable, with all models offering advanced technology and driver-assistance systems.

Reliability is where the E-Class can be a mixed bag. The Lexus ES is generally considered more reliable. The BMW 5 Series offers a sportier driving experience, while the Audi A6 provides a sophisticated and tech-focused interior. The Volvo S90 stands out for its elegant design and emphasis on safety. In terms of price, the E-Class is generally in line with its German rivals.

Alternatives to the E-Class depend on individual priorities. If reliability is paramount, the Lexus ES is a strong contender. For a sportier driving experience, the BMW 5 Series is a good choice. The Audi A6 offers a similar blend of luxury and technology. The Volvo S90 is a compelling option for those who value Scandinavian design and safety. Each vehicle offers a unique combination of attributes, and the best choice depends on individual needs and preferences.

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536 2020 Mercedes-Benz E-Class (5.0β˜…)

Final Verdict: Is the 2020 Mercedes-Benz E-Class a Good Passenger Sedan?

The 2020 Mercedes-Benz E-Class is ideal for buyers seeking a luxurious and comfortable mid-size sedan, coupe, convertible, or wagon with a strong brand image and advanced technology. Whether it's worth buying depends on individual priorities and budget.

A used 2020 E-Class can offer good value, but a thorough inspection and review of its maintenance history are crucial. Consider the E 350 or E 450 trims for a balance of performance and fuel economy. The AMG models are for those prioritizing performance above all else. It's recommended to buy a well-maintained example with a comprehensive warranty, if possible, to mitigate potential repair costs. Factor in higher ownership costs before making a decision.

2020 Mercedes-Benz E-Class Owner Reviews

5.00
Consumer Rating, Based on 12 Consumer Reviews
Overall rating
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Allen Hayes on May 13, 2024

I love this car!

I love this car! It looks great, handles wonderfully and the ride is exceptional. I went with the 2020 model because I don't care for the grill design implemented since 2021. I got the traditional grill with hood ornament which is what I preferred. The only disappointment for me was not having a touch screen. It's a bit cumbersome to manually navigate through all the screens using multiple inputs (especially while driving) but I'm getting accustomed to it. I would recommend this car to anyone!!

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Robin A 4xMercedes owner on June 2, 2021

Luxury at its best!!

Smooth ride, and plenty of leg room in the back seat and front. Great style and new dashboard. All the features you will enjoy. Great price compared to other luxury sedans.

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Jarrod Fisher on April 17, 2021

Favorite Car Of All Time

When one thinks of a Mercedes-Benz or the "Mercedes Experience", I believe it is this car that inspires the brand. Beautiful inside and out, an absolute pleasure to drive, fast with great 4matic handling and a luxurious cabin that leaves nothing to be desired. I did get my 2020 when the 2021's became available, but I stuck with the 2020 because I find this model year to be more sleek and elegant while the 2021 refresh is too stout looking for me (I also like the steering wheel in the 2020 too).

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Sam on March 3, 2021

Great Value with luxury

It’s a great driving experience. Very comfortable. Someone put it in my mind that 4 cylinder in-line won’t be powerful but the turbo doesn’t disappoint. It’s start to 60km/h may feel abit sluggish but if you like that then amg is for you. I personally love the cabin.

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Coach on August 20, 2020

beautiful car, fully loaded

This car meets all my expectations and needs. i am so happy with the choice i made. It drives very smoothly and i get great mileage to the gas. i love this car.

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FrenchCarNut on July 21, 2020

2o2o Mercedes-Benz E450 4MATIC Wagon is a WINNER !

Beautiful / Classy / GREAT pleasure to look at, drive, and own ! Fairly rare in the US market.......especially with the Mercedes-Benz hood ornament in place of the more common Mercedes-Benz emblem "in" front grill in most US sold E Class models.

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Saftah on July 12, 2020

Dream vehicle

The E Cabriolet is not only stylish, but the added features are creative and special. The color is rich and unique, while the interior is both comfortable and beautiful. The ride is smooth and quite peppy ,

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E-class forever! on December 31, 2019

Still love the E class after all these years

The E class meets all my needs and comfort. It's reliable and I feel very safe in it. The price range was also within my needs

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Kerwin Clement on December 21, 2019

Best luxury car in class!

I love everything about my new E450. The technology is amazing, looks great, and is suitable for all types of drivers. Rides really smooth and handles great when in sport more!

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RoeDel on November 9, 2019

Great car in all areas!

Love it!!! Love Mercedes-Benz!!! I will probably never drive any other car!! The performance, style and class of the luxury sedan is matched by few.

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Jovan

Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.