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2023 Mercedes-Benz Metris Passenger Van Overview, Reviews, Ratings & Specs

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Eugene S | March 31, 2025
The 2023 Mercedes-Benz Metris Passenger Van is a mid-size van, offering a blend of Mercedes-Benz refinement and practicality. Introduced to the US market in 2016, it comes in a van body style. Key trims include the standard Passenger Van and Worker Passenger Van. Its popularity stems from its smaller size compared to full-size vans, making it easier to maneuver and park, while still providing ample passenger space. The pricing range typically starts around $40,000.
The Good

The 2023 Metris Passenger Van provides a comfortable ride and reasonable fuel efficiency for its class. Its smaller size is a practical advantage in urban environments. The Mercedes-Benz badge offers a degree of prestige, appealing to emotional buyers, while its functionality and cargo/passenger capacity attract those seeking practicality. Performance is adequate for everyday use.

The Bad

The Metris Passenger Van's weaknesses include a relatively basic interior compared to some competitors. Some owners report issues with electronic components and transmission. The ride quality can be firm, and the base engine might feel underpowered when fully loaded. Resale value may not be as strong as some other Mercedes-Benz models. Maintenance can be expensive.

2023 Mercedes-Benz Metris Passenger Van: Quick Overview

  • Engine Options: 2.0L Turbocharged Inline-4
  • Horsepower: 208 hp
  • Fuel Economy: Approximately 19 mpg city / 23 mpg highway
  • 0-60 Times: Around 9.5 seconds (estimated)
  • Towing Capacity: Up to 5,000 lbs (when properly equipped)
  • Trim-Level Features:
    • Standard Passenger Van:
      • Seating for up to 8 passengers
      • Basic infotainment system with a small display
      • Air conditioning
      • Power windows and locks
      • Safety features like crosswind assist and driver attention assist
    • Worker Passenger Van: (More basic, fleet-oriented)
      • Similar seating capacity
      • More utilitarian interior finishes
      • Fewer standard features
      • Focus on affordability and practicality
  • Optional Features (may vary by trim and package):
    • Upgraded infotainment system with a larger touchscreen
    • Navigation
    • Blind-spot monitoring
    • Lane keeping assist
    • Parking sensors
    • Leatherette upholstery
    • Heated seats
    • Rearview camera

2023 Mercedes-Benz Metris Passenger Van Specifications

Vehicle Information
Year 2023
Make Mercedes-Benz
Model Metris
Trim -
Style Passenger Van
Type Van
Category Cargo Van
Manufacturing Details
Made In Spain
Manufacturing City VITORIA
Dimensions
Doors 4-Door
Curb Weight -
Gross Vehicle Weight Rating 3175.14 kg
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating -
Engine & Performance
Engine 2.0-L I4
Engine Size 2L
Engine Cylinders -
Transmission Manual
Transmission Type Manual
Transmission Speeds -
Drivetrain Rear-Wheel Drive
Additional Features
Anti-Brake System -
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

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Analysis

What Problems Does the 2023 Mercedes-Benz Metris Passenger Van Have?

Frequently reported problems for the Mercedes-Benz Metris, including the 2023 model, often revolve around the electronic systems. Some owners have reported issues with the infotainment system, sensors, and other electronic components. Transmission issues, such as rough shifting or delayed engagement, have also been reported.

Recalls can vary, so it's crucial to check the NHTSA (National Highway Traffic Safety Administration) website for the latest recall information specific to the 2023 model year and VIN. Common recall items across Metris model years have included issues related to the fuel system, airbags, and electrical wiring.

Long-term reliability can be a concern, as some owners have experienced premature wear of certain components and higher-than-average repair costs. Engine oil leaks have also been noted in some instances. It is important to maintain the vehicle according to the manufacturer's recommended service schedule to mitigate potential problems. Pre-purchase inspections by a qualified mechanic are advisable, especially for used models. Earlier model years (2016-2018) had more reported issues initially, but many were addressed through updates and recalls. The 2023 model should theoretically benefit from these improvements, but consistent maintenance is key to long-term reliability.

How long will the 2023 Mercedes-Benz Metris Passenger Van last?

With proper maintenance, a 2023 Mercedes-Benz Metris Passenger Van can realistically achieve 150,000-200,000 miles or more over a 10-15 year lifespan. Regular oil changes, timely servicing of the transmission, and addressing any electronic issues promptly are crucial.

Long-term durability can be affected by the quality of materials used in the interior and the robustness of certain electronic components. Weaknesses that may emerge over time include suspension wear, potential for rust in certain climates, and the aforementioned electronic glitches. Consistent care and preventative maintenance will maximize the vehicle's lifespan.

What Technology & Safety Features are Included?

The 2023 Mercedes-Benz Metris Passenger Van comes standard with a basic infotainment system, typically featuring a small display screen, Bluetooth connectivity, and AM/FM radio. Optional upgrades include a larger touchscreen display with navigation, Apple CarPlay, and Android Auto integration.

Standard driver-assistance features include Crosswind Assist, which helps stabilize the van in strong winds, and Driver Attention Assist, which monitors driver behavior for signs of fatigue. Optional safety features can include blind-spot monitoring, lane keeping assist, parking sensors, and a rearview camera, enhancing overall safety and convenience.

In terms of safety, the Metris includes standard airbags, antilock brakes, and electronic stability control. Crash-test ratings from organizations like the NHTSA and IIHS (Insurance Institute for Highway Safety) may vary, so it's important to check their websites for the latest ratings specific to the 2023 model year. Overall, the Metris provides a reasonable level of technology and safety features for its class, with available options to enhance both comfort and protection. More recent models may have updated technology packages compared to earlier model years.

What Colors Options are Available?

Exterior Colors
Arctic White
Jet Black
Granite Green Metallic
Brilliant Silver Metallic
Rock Crystal White Metallic
Steel Blue
Flint Grey Metallic
Hyacinth Red Metallic
Jupiter Red
Pebble Grey
Interior Colors
Black Leatherette
Black Fabric

2023 Mercedes-Benz Metris Passenger Van Prices and Market Value

The 2023 Mercedes-Benz Metris Passenger Van had a starting MSRP around $40,000 when new. Current used market prices vary depending on mileage, condition, and trim level, but expect to find them ranging from the mid-$30,000s to low-$40,000s.

Depreciation is moderate, with the Metris holding its value reasonably well compared to some other vans. Factors affecting resale value include mileage, maintenance history, and the presence of desirable options like upgraded infotainment or advanced safety features. Higher mileage and neglected maintenance will negatively impact resale value. Commercial use can also impact perceived value.

2023 Mercedes-Benz Metris Passenger Van Cost of Ownership

The 2023 Mercedes-Benz Metris Passenger Van is moderately costly to own. Insurance premiums are typically higher than average due to the Mercedes-Benz brand. Fuel costs are reasonable for its class, but maintenance and repair costs can be significant, especially if performed at a Mercedes-Benz dealership. Long-term ownership costs will depend heavily on maintenance habits and the frequency of repairs. Neglecting maintenance can lead to more expensive problems down the road. Budgeting for potential repairs is advisable.

2023 Mercedes-Benz Metris Passenger Van Fuel Efficiency

Fuel Type Other
Fuel Capacity -
City Mileage -
Highway Mileage -

2023 Mercedes-Benz Metris Passenger Van Safety Rating

NHTSA
Overall Rating Not Tested
Overall Frontal Star Rating Not Tested
Side Overall Star Rating Not Tested
Overall Rollover Star Rating Not Tested
Combined Front Seat Rating Not Tested
Combined Rear Seat Rating Not Tested
Overall Frontal Star Rating Not Tested
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating Not Tested
Side Barrier Star Ratings Not Tested
Side Pole Star Rating Not Tested
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating Not Tested

2023 Mercedes-Benz Metris Passenger Van Recalls & Defects

Fuel System, Gasoline:delivery:fuel Pump
Recall date 2023-06-26
Recall no. 23v444000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris Vehicles. THE Fuel Pump MAY Shutdown, Which CAN Result IN A Loss OF Drive Power.
Consequence A Loss OF Drive Power CAN Increase THE Risk OF A Crash.
Remedy Dealers Will Replace THE Fuel Pump, Free OF Charge. Owner Notification Letters Were Mailed November 1, 2023. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS 4790205.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Fuel System, Gasoline:delivery:fuel Pump
Recall date 2023-12-21
Recall no. 23v881000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2022-2023 Mercedes-Benz Metris Vehicles. THE Fuel Pump MAY Shutdown, Causing A Loss OF Drive Power.
Consequence A Loss OF Drive Power CAN Increase THE Risk OF A Crash.
Remedy Dealers Will Replace THE Fuel Pump, Free OF Charge. Interim Notification Letters, Notifying Owners OF THE Safety Risk, Were Mailed February 5, 2024. Owner Notification Letters Were Mailed November 1, 2024. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs2krapum2. This Recall IS AN Expansion OF Nhtsa Recall Number 23v-444.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.

2023 Mercedes-Benz Metris Passenger Van Insurance

Insurance for a 2023 Mercedes-Benz Metris Passenger Van is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.

How Does the 2023 Mercedes-Benz Metris Passenger Van Compare to Other Van?

The 2023 Mercedes-Benz Metris Passenger Van competes with vans like the Ford Transit Connect, Ram ProMaster City, and Nissan NV200 (though the Nissan is smaller).

Performance: The Metris offers adequate performance with its turbocharged engine, but the Ford Transit Connect can feel more nimble. The ProMaster City's engine can be less refined.

Features: The Metris offers a decent array of features, but the Transit Connect often offers more advanced technology options, especially in higher trim levels. The Nissan NV200 is more basic in terms of features.

Reliability: The Metris has shown some reliability concerns, while the Ford Transit Connect has a generally better reliability record. The ProMaster City also has mixed reviews.

Price: The Metris typically has a higher starting price than the Ford Transit Connect and Ram ProMaster City. The Nissan NV200 is the most affordable option.

Alternatives: The Ford Transit Connect is a strong alternative, offering similar functionality with potentially better reliability and technology. The Ram ProMaster City is a more budget-friendly option, but with some compromises in refinement. If cargo capacity is not a major concern, a minivan like the Honda Odyssey or Toyota Sienna might offer a more comfortable and reliable passenger experience.

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Final Verdict: Is the 2023 Mercedes-Benz Metris Passenger Van a Good Van?

The 2023 Mercedes-Benz Metris Passenger Van is ideal for small businesses or families needing more passenger space than a typical SUV or minivan, but who don't want the bulk of a full-size van. It's worth buying if you value the Mercedes-Benz brand, need its specific size and capabilities, and are prepared for potentially higher maintenance costs.

A used Metris can be a good value, but a thorough pre-purchase inspection is crucial. Consider models from later years (2020+) which may have addressed some earlier reliability issues. The standard Passenger Van trim offers a better balance of features and price than the more basic Worker Passenger Van. Be sure to check recall history.

2023 Mercedes-Benz Metris Passenger Van Owner Reviews

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Eugene S

Eugene is an automotive enthusiast with over 15 years of experience in the used car market. As a writer at VINCheck.info, he brings deep industry insight and a passion for cars, helping readers make smart, informed decisions. Eugene has written hundreds of used car reviews and is known for breaking down complex automotive topics into clear, actionable advice. Over the years, he has driven and worked on a wide range of vehiclesโ€”starting with tuning street cars in his early days and eventually focusing on performance upgrades and reliability improvements. Today, he specializes in evaluating used vehicles through the lens of real-world ownership and enthusiast needs. A longtime fan of Porsche, Eugene especially appreciates vehicles that blend durability with driving enjoyment.