The 2021 Mercedes-Benz Sprinter is a highly versatile full-size commercial van, part of the third generation (VS30) introduced in 2018. Available as a Cargo, Passenger, Crew Van, or Chassis Cab, it offers various roof heights and wheelbases. Priced from approximately $36,000 to over $65,000 when new, it stands out for blending Mercedes-Benz's premium quality and advanced technology with unparalleled utility, making it popular for commercial fleets and RV conversions.
The Good
The 2021 Sprinter offers robust performance, especially with its torquey diesel engine, and a surprisingly comfortable, car-like cabin for a van. Its utilitarian yet sleek design, coupled with decent fuel efficiency for its class, appeals to practical buyers seeking maximum cargo space and reliability. Emotionally, the Mercedes-Benz badge and advanced tech inspire confidence and a sense of premium quality and capability.
The Bad
Known weaknesses for the 2021 Mercedes-Benz Sprinter include its higher initial purchase price and elevated maintenance/repair costs, particularly for specialized Mercedes parts and labor. The complex diesel emissions systems (DPF, DEF) can also be prone to issues if not properly maintained or driven for long enough stretches, potentially leading to costly repairs.
2021 Mercedes-Benz Sprinter: Quick Overview
- Engine Options:
- 2.0L 4-cylinder turbocharged gasoline engine.
- 3.0L V6 turbodiesel engine.
- 2.0L 4-cylinder turbodiesel engine (new for some configurations).
- Horsepower:
- Gasoline: Approximately 188 hp.
- V6 Turbodiesel: Approximately 188 hp.
- 4-cylinder Turbodiesel: Approximately 161 hp.
- Fuel Economy: Official EPA ratings are not typically provided for commercial vans of this size and varied configurations. Expect mid-teens MPG for gasoline models and low-20s MPG for diesel variants, heavily dependent on load and driving conditions.
- 0-60 Times: Not designed for speed, 0-60 mph times are typically in the 10-12 second range for diesel models, varying significantly by load and configuration.
- Towing Capacity: Up to 7,500 lbs when properly equipped with the V6 diesel engine.
- Trim-Level Features:
- Available in Cargo Van, Passenger Van, Crew Van, and Chassis Cab body styles.
- Multiple wheelbase options (144-inch, 170-inch) and roof heights (Standard, High, Super High).
- Standard Features: Mercedes-Benz User Experience (MBUX) infotainment with a 7-inch touchscreen, Keyless Start, active brake assist, and crosswind assist.
- Optional Features: 10.25-inch MBUX touchscreen, navigation, heated front seats, LED headlights, electric sliding door, all-wheel drive (AWD) for enhanced traction, adaptive cruise control (DISTRONIC PLUS), lane keeping assist, blind-spot assist, and a parking package with a 360-degree camera.
- The "Super High" roof option provides exceptional interior standing room, popular for conversions.
- Passenger vans can accommodate up to 15 occupants, while cargo vans offer extensive upfitting potential for various commercial or recreational uses.
2021 Mercedes-Benz Sprinter Specifications
Vehicle Information
| Year | 2021 |
| Make | Mercedes-Benz |
| Model | Sprinter |
| Trim | - |
| Style | - |
| Type | Van |
| Category | Cargo Van |
Manufacturing Details
| Made In | Germany |
| Manufacturing City | CHARLESTON |
Dimensions
| Doors | 3-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | 10000 pounds |
| Overall Height | - |
| Overall Length | - |
| Overall Width | - |
| Wheelbase Length | 170.3 in |
| Standard Seating | 2 |
Engine & Performance
| Engine | 2.2L |
| Engine Size | 2.2L |
| Engine Cylinders | 4 |
| Transmission | 7-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 7-Speed |
| Drivetrain | Rear-Wheel Drive |
Additional Features
| Anti-Brake System | Standard |
| Steering Type | - |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | - |
| Invoice Price | - |
| Delivery Charges | - |
Vehicle History Report
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Analysis
What Problems Does the 2021 Mercedes-Benz Sprinter Have?
The 2021 Mercedes-Benz Sprinter, while generally robust, does have some frequently reported issues and long-term concerns, often related to its complex systems. A common problem, particularly with diesel models, involves the Diesel Particulate Filter (DPF) and Diesel Exhaust Fluid (DEF/AdBlue) systems. These systems can develop issues, especially if the vehicle is primarily used for short trips without sufficient highway driving to allow for DPF regeneration, leading to costly sensor or component failures, and potentially "limp mode." DEF pump failures and sensor problems are also reported, which can trigger warning lights and system limitations.
Electrical gremlins are another area of concern, with owners sometimes reporting issues ranging from infotainment glitches and faulty sensors to more complex wiring harness problems. While Mercedes-Benz has improved rust prevention over older generations, some owners in harsh climates still report minor surface rust developing on seams and welds prematurely. Turbocharger failures and Exhaust Gas Recirculation (EGR) valve clogging, though less common, have also been noted.
Regarding recalls, it's important for owners and prospective buyers to check the NHTSA database using the specific VIN. Recalls for similar model years have included issues like improperly bonded windshields, steering system components, or software malfunctions affecting safety features. Long-term reliability is largely dependent on rigorous and specialized maintenance; neglecting recommended service intervals, especially for the emissions systems, can lead to significant and expensive repairs down the line. The cost and availability of Mercedes-Benz specific parts and labor are a consistent long-term ownership concern.
Electrical gremlins are another area of concern, with owners sometimes reporting issues ranging from infotainment glitches and faulty sensors to more complex wiring harness problems. While Mercedes-Benz has improved rust prevention over older generations, some owners in harsh climates still report minor surface rust developing on seams and welds prematurely. Turbocharger failures and Exhaust Gas Recirculation (EGR) valve clogging, though less common, have also been noted.
Regarding recalls, it's important for owners and prospective buyers to check the NHTSA database using the specific VIN. Recalls for similar model years have included issues like improperly bonded windshields, steering system components, or software malfunctions affecting safety features. Long-term reliability is largely dependent on rigorous and specialized maintenance; neglecting recommended service intervals, especially for the emissions systems, can lead to significant and expensive repairs down the line. The cost and availability of Mercedes-Benz specific parts and labor are a consistent long-term ownership concern.
How long will the 2021 Mercedes-Benz Sprinter last?
With diligent maintenance, the 2021 Mercedes-Benz Sprinter is renowned for exceptional longevity, with many diesel models reaching 300,000 to 500,000 miles or more, often serving 10-15 years or longer. Its robust chassis and powertrains are engineered for heavy commercial use, contributing to strong long-term durability.
However, weaknesses over time often center on the complex diesel emissions systems (DPF, DEF), which can incur significant repair costs as they age, especially if maintenance is overlooked. Electrical components and sensors can also become failure points. Suspension components will wear with mileage, and rust can become a concern in environments with road salt. Proactive, expert-level maintenance is paramount to achieving the Sprinter's impressive high-mileage potential and mitigating these age-related weaknesses.
However, weaknesses over time often center on the complex diesel emissions systems (DPF, DEF), which can incur significant repair costs as they age, especially if maintenance is overlooked. Electrical components and sensors can also become failure points. Suspension components will wear with mileage, and rust can become a concern in environments with road salt. Proactive, expert-level maintenance is paramount to achieving the Sprinter's impressive high-mileage potential and mitigating these age-related weaknesses.
What Technology & Safety Features are Included?
The 2021 Mercedes-Benz Sprinter integrates a range of advanced technology, entertainment, and safety features, reflecting its premium standing in the commercial van segment. At its core is the Mercedes-Benz User Experience (MBUX) infotainment system, which comes standard with a 7-inch touchscreen, and is optionally upgradeable to a larger 10.25-inch display. MBUX features intuitive voice control, activated by the "Hey Mercedes" prompt, along with seamless Apple CarPlay and Android Auto integration. USB-C ports are strategically placed for connectivity, and an integrated navigation system is an available option. For enhanced visibility, a digital rear-view mirror is also offered.
In terms of driver-assistance and safety features, the Sprinter is impressively equipped. Standard safety technologies include Active Brake Assist, which provides forward collision warning and automatic emergency braking; Crosswind Assist, designed to stabilize the vehicle in strong gusts; Load-Adaptive Electronic Stability Program (ESP) for improved handling; and a rearview camera. Optional advanced driver-assistance systems significantly elevate safety and convenience. These include DISTRONIC PLUS (adaptive cruise control) for stress-free highway driving, Lane Keeping Assist, Blind Spot Assist for improved situational awareness, and Traffic Sign Assist. ATTENTION ASSIST monitors driver drowsiness, while a Parking Package with a 360-degree camera and PARKTRONIC front/rear sensors simplifies maneuvering in tight spaces. LED High Performance headlights are available for superior illumination, and the innovative Wet Wiper System, with sprayers integrated into the wiper blades, enhances visibility in adverse weather.
It is important to note that commercial vans like the Sprinter, due to their diverse configurations and Gross Vehicle Weight Ratings (GVWRs), are generally not subjected to the standardized crash-test ratings (e.g., NHTSA, IIHS) that passenger vehicles receive. However, Mercedes-Benz designs the Sprinter to meet rigorous commercial safety standards, and its extensive suite of active safety and driver-assistance features plays a crucial role in preventing accidents.
In terms of driver-assistance and safety features, the Sprinter is impressively equipped. Standard safety technologies include Active Brake Assist, which provides forward collision warning and automatic emergency braking; Crosswind Assist, designed to stabilize the vehicle in strong gusts; Load-Adaptive Electronic Stability Program (ESP) for improved handling; and a rearview camera. Optional advanced driver-assistance systems significantly elevate safety and convenience. These include DISTRONIC PLUS (adaptive cruise control) for stress-free highway driving, Lane Keeping Assist, Blind Spot Assist for improved situational awareness, and Traffic Sign Assist. ATTENTION ASSIST monitors driver drowsiness, while a Parking Package with a 360-degree camera and PARKTRONIC front/rear sensors simplifies maneuvering in tight spaces. LED High Performance headlights are available for superior illumination, and the innovative Wet Wiper System, with sprayers integrated into the wiper blades, enhances visibility in adverse weather.
It is important to note that commercial vans like the Sprinter, due to their diverse configurations and Gross Vehicle Weight Ratings (GVWRs), are generally not subjected to the standardized crash-test ratings (e.g., NHTSA, IIHS) that passenger vehicles receive. However, Mercedes-Benz designs the Sprinter to meet rigorous commercial safety standards, and its extensive suite of active safety and driver-assistance features plays a crucial role in preventing accidents.
What Colors Options are Available?
We’re working on this section!
In the meantime, feel free to explore the other sections for more content.
In the meantime, feel free to explore the other sections for more content.
2021 Mercedes-Benz Sprinter Prices and Market Value
When new in 2021, Mercedes-Benz Sprinter Cargo Vans started around $36,000-$40,000 for 2WD models, while Passenger Vans began closer to $43,000-$47,000. Highly optioned or AWD configurations could easily exceed $60,000, with specialized chassis cabs pushing $70,000+.
In the current used market (late 2023/early 2024), 2021 Sprinters with moderate mileage typically range from $40,000 to $75,000+, depending heavily on configuration, condition, and any installed upfits. Depreciation insights reveal that Sprinters boast exceptionally strong resale values, particularly for the V6 diesel and AWD variants. This low depreciation is driven by their reputation for durability, versatility, the Mercedes-Benz brand appeal, and high demand for commercial applications and camper conversions. Factors like engine type, AWD option, roof height, wheelbase, mileage, condition, and professional conversions significantly impact its robust resale value.
In the current used market (late 2023/early 2024), 2021 Sprinters with moderate mileage typically range from $40,000 to $75,000+, depending heavily on configuration, condition, and any installed upfits. Depreciation insights reveal that Sprinters boast exceptionally strong resale values, particularly for the V6 diesel and AWD variants. This low depreciation is driven by their reputation for durability, versatility, the Mercedes-Benz brand appeal, and high demand for commercial applications and camper conversions. Factors like engine type, AWD option, roof height, wheelbase, mileage, condition, and professional conversions significantly impact its robust resale value.
2021 Mercedes-Benz Sprinter Cost of Ownership
Insurance costs for a 2021 Sprinter are comparable to other large vans, varying by use (commercial vs. personal) and driver profile. Fuel costs will differ significantly; diesel models offer better MPG but diesel fuel is often pricier per gallon, plus the added expense of AdBlue/DEF fluid. Gasoline models have lower fuel costs per gallon but greater consumption. Maintenance and repair are generally high due to expensive Mercedes-Benz parts and specialized labor. Neglecting scheduled service, especially for complex diesel emission systems, can lead to very costly repairs.
Overall, the 2021 Mercedes-Benz Sprinter is generally costly to own. Its higher initial price and premium maintenance expenses are significant, though its exceptional durability and strong resale value can provide some long-term offset for dedicated users.
Overall, the 2021 Mercedes-Benz Sprinter is generally costly to own. Its higher initial price and premium maintenance expenses are significant, though its exceptional durability and strong resale value can provide some long-term offset for dedicated users.
2021 Mercedes-Benz Sprinter Fuel Efficiency
Fuel Type
Diesel
Fuel Capacity
-
City Mileage
0 mpg
Highway Mileage
0 miles/gallon
2021 Mercedes-Benz Sprinter Safety Rating
NHTSA
2021 Mercedes-Benz Sprinter Recalls & Defects
Suspension:front:springs:torsion BAR
Recall date
2022-03-08
Recall no.
22v131000
Source
NHTSA
Summary
Daimler Vans Usa, Llc. (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter Vehicles. THE Shim ON THE Torsion BAR WAS Installed Incorrectly During Assembly.
Consequence
AN Incorrectly Assembled Torsion BAR MAY Fail AT THE Connection Between THE Torsion BAR and Linkage, Resulting IN A Loss OF Vehicle Stability, and Increasing THE Risk OF A Crash.
Remedy
Dealers Will Correct THE Position OF THE Shim and Replace THE Torsion BAR Linkages, Free OF Charge. Owner Notification Letters Were Mailed August 16, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3vadreh.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Equipment:other:labels
Recall date
2022-02-09
Recall no.
22v073000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter Vehicles. THE Gross Vehicle Weight Rating (Gvwr) MAY BE Improperly Stated ON THE Tire and Loading Label. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 120, "wheels and Rims-Other Than Passenger Cars."
Consequence
THE Operator MAY Overload THE Vehicle, Resulting IN Excessive Tire Wear and Increasing THE Risk OF A Crash.
Remedy
Dealers Will Inspect and Replace, AS Necessary, THE Tire and Loading Information Label. Additionally, Tires Will BE Inspected FOR Excessive Wear and Replaced AS Necessary. All Repairs Will BE Conducted Free OF Charge. Interim Owner Notifications Were Mailed TO Owners ON March 4, 2022. Owner Notification Letters Were Mailed ON March 21, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3re58hin.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, and Fittings
Recall date
2021-12-01
Recall no.
21v933000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Front Axle Fender Liner and Brake Hose MAY BE TOO Close, Allowing THE Fender Liner TO Contact and Damage THE Brake Hose.
Consequence
A Damaged Brake Hose MAY Leak Brake Fluid, Extending THE Distance Needed TO Stop THE Vehicle and Increasing THE Risk OF A Crash.
Remedy
Dealers Will Inspect THE Condition and Clearance OF THE Brake Hose, Modify THE Fender Liner Trim, and Replace THE Brake Hose AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed ON March 4, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3baurave.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Structure:body
Recall date
2021-12-01
Recall no.
21v933000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Front Axle Fender Liner and Brake Hose MAY BE TOO Close, Allowing THE Fender Liner TO Contact and Damage THE Brake Hose.
Consequence
A Damaged Brake Hose MAY Leak Brake Fluid, Extending THE Distance Needed TO Stop THE Vehicle and Increasing THE Risk OF A Crash.
Remedy
Dealers Will Inspect THE Condition and Clearance OF THE Brake Hose, Modify THE Fender Liner Trim, and Replace THE Brake Hose AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed ON March 4, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3baurave.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System:software
Recall date
2022-05-20
Recall no.
22v360000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-benz Sprinter Vehicles. AN Error IN THE Communication Module's SIM Card Software CAN Cause A Mobile Network Connection Failure, Disabling THE Emergency Call (Ecall) System.
Consequence
A Disabled Ecall System Would Prevent A Vehicle Occupant From Contacting THE Emergency Services Call Center IN AN Emergency, Potentially Delaying Emergency Responders and Increasing THE Risk OF Injury.
Remedy
THE Communication Module Software Will BE Updated Through AN Over-The-Air (Ota) Update, or BY A Dealer, Free OF Charge. Owner Notification Letters Were Mailed October 13, 2022. Owners MAY Contact Dvusa AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs2simkom/Vs3simkom.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Communication: Auto Crash Notification
Recall date
2022-05-20
Recall no.
22v360000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-benz Sprinter Vehicles. AN Error IN THE Communication Module's SIM Card Software CAN Cause A Mobile Network Connection Failure, Disabling THE Emergency Call (Ecall) System.
Consequence
A Disabled Ecall System Would Prevent A Vehicle Occupant From Contacting THE Emergency Services Call Center IN AN Emergency, Potentially Delaying Emergency Responders and Increasing THE Risk OF Injury.
Remedy
THE Communication Module Software Will BE Updated Through AN Over-The-Air (Ota) Update, or BY A Dealer, Free OF Charge. Owner Notification Letters Were Mailed October 13, 2022. Owners MAY Contact Dvusa AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs2simkom/Vs3simkom.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Seat Belts
Recall date
2021-07-07
Recall no.
21v513000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter Vehicles Equipped With Automatic Locking Retractor (Alr) Seat Belt Assemblies. THE Seat Belt Automatic Locking Retractors MAY Deactivate Early, Which CAN Prevent THE Child Restraint System From Securing Properly. AS Such, These Assemblies Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 208, "occupant Crash Protection."
Consequence
AN Unsecured Child Restraint System CAN Increase THE Risk OF Injury During A Crash.
Remedy
Dealers Will Inspect and Replace THE Seat Belt Assemblies, AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed ON December 21, 2021. Owners MAY Contact Dvusa's Customer Service AT 1-877-762-8267.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Seat Belts:front:retractor
Recall date
2021-07-07
Recall no.
21v513000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter Vehicles Equipped With Automatic Locking Retractor (Alr) Seat Belt Assemblies. THE Seat Belt Automatic Locking Retractors MAY Deactivate Early, Which CAN Prevent THE Child Restraint System From Securing Properly. AS Such, These Assemblies Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 208, "occupant Crash Protection."
Consequence
AN Unsecured Child Restraint System CAN Increase THE Risk OF Injury During A Crash.
Remedy
Dealers Will Inspect and Replace THE Seat Belt Assemblies, AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed ON December 21, 2021. Owners MAY Contact Dvusa's Customer Service AT 1-877-762-8267.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Seat Belts:rear/Other:retractor
Recall date
2021-07-07
Recall no.
21v513000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter Vehicles Equipped With Automatic Locking Retractor (Alr) Seat Belt Assemblies. THE Seat Belt Automatic Locking Retractors MAY Deactivate Early, Which CAN Prevent THE Child Restraint System From Securing Properly. AS Such, These Assemblies Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 208, "occupant Crash Protection."
Consequence
AN Unsecured Child Restraint System CAN Increase THE Risk OF Injury During A Crash.
Remedy
Dealers Will Inspect and Replace THE Seat Belt Assemblies, AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed ON December 21, 2021. Owners MAY Contact Dvusa's Customer Service AT 1-877-762-8267.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Structure
Recall date
2021-12-01
Recall no.
21v934000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter Vehicles. THE Spring-Loaded Rear Step Bolt Fasteners Were NOT Properly Tightened.
Consequence
Loose Bolt Fasteners MAY Allow THE Rear Step TO Separate From THE Vehicle, Becoming A Road Hazard and Increasing THE Risk OF A Crash.
Remedy
Dealers Will Tighten THE Bolt Fasteners and Replace THE Console and Attaching Hardware, Free OF Charge. Owners Notification Letters Were Mailed February 11, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3hecktri.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System:wiring
Recall date
2022-07-11
Recall no.
22v491000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter 2500 Vehicles. THE Generator Wiring Harness MAY BE Incorrectly Connected TO THE Electric Power Steering, Which CAN Result IN AN Electrical Surge.
Consequence
AN Electrical Surge CAN Increase THE Risk OF A Fire.
Remedy
Dealers Will Inspect and Correct THE Wiring Harness Connection, AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed August 10, 2022. Owners MAY Contact Dvusa AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3le54ele.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Back Over Prevention:display Function
Recall date
2022-04-27
Recall no.
22v281000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter Vehicles. THE Rearview Camera MAY NOT Display THE Rearview Image DUE TO A Software Error. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 111, "rear Visibility."
Consequence
AN Inoperable Rearview Camera Display Reduces THE Driver's Rear View, Increasing THE Risk OF A Crash.
Remedy
Dealers Will Update THE Rearview Camera Software, Free OF Charge. Owner Notification Letters Were Mailed July 20, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3komrue.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System:wiring
Recall date
2021-10-06
Recall no.
21v779000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Mercedes-Benz Sprinter Vehicles. A Cable Duct MAY Drop OUT OF Place DUE TO Unlatched Engagement Hooks Inside THE Battery Case. This MAY Cause THE Starter-Generator Wiring Harness TO Chafe Against THE Transmission Carrier, Which Could Result IN AN Electrical Short-circuit.
Consequence
AN Electrical Short CAN Increase THE Risk OF A Fire.
Remedy
Dealers Will Replace THE Engagement Hooks ON THE Affected Cable Duct With Expanding Rivets, Free OF Charge. THE Recall Began ON November 2, 2021. Owners MAY Contact Dvusa's Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3kabkan.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System:software
Recall date
2021-06-02
Recall no.
21v411000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Mbux Multimedia System Software MAY Cause THE Display TO Remain Black, or Reboot After Startup. This Could Result IN THE Rearview Camera Image NOT Displaying Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 111, "rear Visibility."
Consequence
A Backup Camera That Displays A Blank Image Reduces THE Driver's Rear View, Increasing THE Risk OF A Crash or Injury.
Remedy
THE Multimedia System Software Will BE Updated BY A Dealer, or Through AN Over-The-Air (Ota) Update, Free OF Charge. Dvusa Issued Owners AN Interim Notification ON July 23, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3uxpobox.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Back Over Prevention:display Function
Recall date
2021-06-02
Recall no.
21v411000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Mbux Multimedia System Software MAY Cause THE Display TO Remain Black, or Reboot After Startup. This Could Result IN THE Rearview Camera Image NOT Displaying Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 111, "rear Visibility."
Consequence
A Backup Camera That Displays A Blank Image Reduces THE Driver's Rear View, Increasing THE Risk OF A Crash or Injury.
Remedy
THE Multimedia System Software Will BE Updated BY A Dealer, or Through AN Over-The-Air (Ota) Update, Free OF Charge. Dvusa Issued Owners AN Interim Notification ON July 23, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3uxpobox.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System
Recall date
2021-06-02
Recall no.
21v410000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter Vehicles Equipped With Swivel Seats. THE Wiring Harnesses FOR THE Front Seats MAY Have Been Routed Incorrectly and Could Become Jammed and Damaged IN THE Swivel Seat Frames.
Consequence
Damage TO THE Wiring Harness CAN Prevent THE Side AIR BAG Within THE Seat TO Deploy Inadvertently or NOT Deploy AS Designed, Increasing THE Risk OF Injury.
Remedy
Dealers Will Attach THE Mounting Clip TO THE Correct Position, Free OF Charge. Owner Notification Letters Were Mailed ON August 11, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3drehsel.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
AIR Bags:passenger Side Frontal:cushion
Recall date
2021-06-02
Recall no.
21v410000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter Vehicles Equipped With Swivel Seats. THE Wiring Harnesses FOR THE Front Seats MAY Have Been Routed Incorrectly and Could Become Jammed and Damaged IN THE Swivel Seat Frames.
Consequence
Damage TO THE Wiring Harness CAN Prevent THE Side AIR BAG Within THE Seat TO Deploy Inadvertently or NOT Deploy AS Designed, Increasing THE Risk OF Injury.
Remedy
Dealers Will Attach THE Mounting Clip TO THE Correct Position, Free OF Charge. Owner Notification Letters Were Mailed ON August 11, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3drehsel.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Fuel System, Gasoline:delivery:fuel Pump
Recall date
2023-06-26
Recall no.
23v444000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris Vehicles. THE Fuel Pump MAY Shutdown, Which CAN Result IN A Loss OF Drive Power.
Consequence
A Loss OF Drive Power CAN Increase THE Risk OF A Crash.
Remedy
Dealers Will Replace THE Fuel Pump, Free OF Charge. Owner Notification Letters Were Mailed November 1, 2023. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS 4790205.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System: Instrument Cluster/Panel
Recall date
2023-03-24
Recall no.
23v204000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter Vehicles. THE Instrument Cluster MAY Fail TO Display ANY Information When THE Vehicle IS Started.
Consequence
A Blank Instrument Panel Will NOT Show Critical Information, Such AS Vehicle Speed, Fuel Gauge, Warning Messages, and Warning Lights, Increasing THE Risk OF A Crash.
Remedy
Dealers Will Update THE Instrument Cluster Software ON THE Affected Vehicles, Free OF Charge. Owner Notification Letters Were Mailed MAY 5, 2023. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3kombaus.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Structure:body
Recall date
2023-12-01
Recall no.
23v806000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter Vehicles. THE Topcoat Paint Formula MAY Cause THE Windows and Interior Lashing Rails TO BE Insufficiently Bonded TO THE Vehicle.
Consequence
AN Insufficiently Bonded Window CAN Detach During A Crash, and Objects Secured TO AN Insufficiently Bonded Interior Lashing Rail CAN Detach, Increasing THE Risk OF Injury.
Remedy
Dealers Will Inspect THE Paint Adhesion and Repair IT AS Necessary, Free OF Charge. Depending ON THE Extent OF ANY Damage, Dvusa MAY Offer TO Repurchase THE Vehicle. Interim Notification Letters, Notifying Owners OF THE Safety Risk, Were Mailed February 5, 2024. Owner Notification Letters Were Mailed November 4, 2024. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3lackha.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Power Train:automatic Transmission:internal:park Pawl
Recall date
2022-10-21
Recall no.
22v796000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles Equipped With A Manual Parking Brake and 7-speed Automatic Transmission. THE Guide Bushing ON THE Parking Pawl MAY Fatigue, Which CAN Cause THE Parking Pawl NOT TO Engage and Result IN Vehicle Rollaway.
Consequence
Vehicle Rollaway Increases THE Risk OF A Crash.
Remedy
Dealers Will Update THE Software OF THE Electronic Stability, Transmission Control, Direct Select Module, and Electronic Ignition Switch Control Units, Free OF Charge. Owner Notification Letters Were Mailed February 10, 2023. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Numbers FOR This Recall ARE 22v2790611, 22v2790612, and 22v2790613.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Structure:critical Fasteners
Recall date
2023-12-21
Recall no.
23v875000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Longitudinal Frame Members MAY BE Missing Reinforcement Fasteners, Reducing Vehicle Stability and Decreasing THE Structural Integrity OF THE Third-row Seats.
Consequence
Reduced Stability Increases THE Risk OF A Crash. Additionally, THE Third-Row Seat Mountings CAN Fail, Increasing THE Risk OF Injury During A Crash.
Remedy
Dealers Will Inspect and Repair THE Frame Members AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed March 4, 2024. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3rohrah.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Structure:critical Fasteners
Recall date
2023-12-21
Recall no.
23v876000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter Vehicles. THE Partition Wall MAY BE Missing Bolts, Allowing THE Wall TO Detach During A Crash.
Consequence
A Detached Partition Wall CAN Increase THE Risk OF Injury.
Remedy
Dealers Will Inspect and Secure THE Partition Wall AS Necessary, Free OF Charge. Owner Notification Letters ARE Expected TO BE Mailed February 16, 2024. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3trewan.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System: Instrument Cluster/Panel
Recall date
2024-12-13
Recall no.
24v930000
Source
NHTSA
Summary
Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2022 Mercedes-Benz Sprinter Vehicles. THE Instrument Cluster Illumination MAY NOT BE Adjustable and Appear TOO Bright IN Certain Lighting Conditions. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 101, "controls and Displays."
Consequence
A Display That IS TOO Bright CAN Make IT Difficult FOR THE Driver TO SEE Critical Safety Information, Increasing THE Risk OF A Crash.
Remedy
Dealers Will Update THE Instrument Cluster Software, Free OF Charge. Owner Notification Letters Were Mailed January 31, 2025. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3belkom.
Notes
Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153) or GO TO Nhtsa.gov.
2021 Mercedes-Benz Sprinter Warranty
Basic
Original warranty
0 months / No data
Estimated remaining
Expired
Powertrain
Original warranty
0 months / No data
Estimated remaining
Expired
Rust
Original warranty
0 months / No data
Estimated remaining
Expired
2021 Mercedes-Benz Sprinter Insurance
Insurance for a 2021 Mercedes-Benz Sprinter is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2021 Mercedes-Benz Sprinter Compare to Other Van?
The 2021 Mercedes-Benz Sprinter competes against key rivals like the Ford Transit and Ram ProMaster, each with distinct strengths.
In Performance, the Sprinter's available V6 turbodiesel provides excellent torque and a relatively smooth ride for a large van, complemented by optional AWD for superior traction. The Ford Transit offers robust EcoBoost gasoline engines and optional AWD, handling competently. The Ram ProMaster, with its FWD layout and V6 gasoline engine, has a lower load floor but a less refined ride.
Regarding Features, the Sprinter typically leads with its premium interior, sophisticated MBUX infotainment, and a comprehensive suite of advanced driver-assistance systems (ADAS) standard or optional. The Transit offers a good array of ADAS and SYNC infotainment, though with more utilitarian interior materials. The ProMaster is more basic, with fewer ADAS options and a utilitarian cabin.
Reliability for the Sprinter is strong overall, capable of very high mileage with proper care, but its complex diesel emissions systems can be expensive to maintain. The Ford Transit generally has solid reliability and often lower maintenance costs. The Ram ProMaster's Pentastar V6 is known for reliability, and its FWD simplifies some components, but overall perceived build quality might be lower.
On Price, the Sprinter commands the highest initial purchase price and often has the highest maintenance and repair costs, but it also boasts the strongest resale value. The Ford Transit offers more competitive initial pricing and more affordable parts/labor. The Ram ProMaster is often the most affordable new, with generally lower running costs than the Sprinter.
Alternatives:
In Performance, the Sprinter's available V6 turbodiesel provides excellent torque and a relatively smooth ride for a large van, complemented by optional AWD for superior traction. The Ford Transit offers robust EcoBoost gasoline engines and optional AWD, handling competently. The Ram ProMaster, with its FWD layout and V6 gasoline engine, has a lower load floor but a less refined ride.
Regarding Features, the Sprinter typically leads with its premium interior, sophisticated MBUX infotainment, and a comprehensive suite of advanced driver-assistance systems (ADAS) standard or optional. The Transit offers a good array of ADAS and SYNC infotainment, though with more utilitarian interior materials. The ProMaster is more basic, with fewer ADAS options and a utilitarian cabin.
Reliability for the Sprinter is strong overall, capable of very high mileage with proper care, but its complex diesel emissions systems can be expensive to maintain. The Ford Transit generally has solid reliability and often lower maintenance costs. The Ram ProMaster's Pentastar V6 is known for reliability, and its FWD simplifies some components, but overall perceived build quality might be lower.
On Price, the Sprinter commands the highest initial purchase price and often has the highest maintenance and repair costs, but it also boasts the strongest resale value. The Ford Transit offers more competitive initial pricing and more affordable parts/labor. The Ram ProMaster is often the most affordable new, with generally lower running costs than the Sprinter.
Alternatives:
- Ford Transit: A strong alternative if buyers prioritize lower overall running costs, readily available service, and a wide range of gasoline powertrains without sacrificing much in versatility or capability.
- Ram ProMaster: Recommended for those needing a very low load floor for easy cargo access or if initial budget is a primary concern. Its FWD can also be beneficial in certain conditions.
Final Verdict: Is the 2021 Mercedes-Benz Sprinter a Good Van?
The 2021 Mercedes-Benz Sprinter is ideal for businesses requiring a premium, highly configurable, and durable work vehicle, especially those needing significant cargo or passenger capacity, long-haul reliability, or all-wheel-drive capabilities. It's also a top choice for adventure enthusiasts and RV converters due to its robust platform and spacious interior.
Is it worth buying? Yes, but with specific considerations. Its higher upfront cost and elevated maintenance expenses are balanced by exceptional longevity, advanced features, and strong resale value. For new buyers, it's perfect for those seeking full warranty coverage, the latest tech, and precise customization. For used buyers, a well-maintained V6 diesel or AWD model with complete service records can be an excellent value, mitigating initial depreciation while still providing the core Sprinter advantages. However, prepare for potentially higher out-of-warranty service costs. Ultimately, the Sprinter is for buyers prioritizing capacity, premium quality, advanced safety, and the brand prestige over minimal initial outlay and routine maintenance costs.
Is it worth buying? Yes, but with specific considerations. Its higher upfront cost and elevated maintenance expenses are balanced by exceptional longevity, advanced features, and strong resale value. For new buyers, it's perfect for those seeking full warranty coverage, the latest tech, and precise customization. For used buyers, a well-maintained V6 diesel or AWD model with complete service records can be an excellent value, mitigating initial depreciation while still providing the core Sprinter advantages. However, prepare for potentially higher out-of-warranty service costs. Ultimately, the Sprinter is for buyers prioritizing capacity, premium quality, advanced safety, and the brand prestige over minimal initial outlay and routine maintenance costs.
Simon A
Simon is a contributor to VinCheck, where he provides articles and reviews on various automotive topics. His work focuses on delivering accurate and up-to-date information about used cars, helping readers make informed decisions.