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2020 Mercedes-Benz Sprinter Overview, Reviews, Ratings & Specs

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Jovan | September 26, 2025
The 2020 Mercedes-Benz Sprinter is a highly versatile full-size commercial van, building on a legacy spanning several generations since its original introduction in 1995. Known for its robust engineering and premium feel, it's offered in Cargo Van, Passenger Van, Crew Van, and Cab Chassis body styles. Key trims often denote roof height and wheelbase. Pricing for a new 2020 model typically ranged from approximately $35,000 to over $65,000, depending on configuration and options. Its popularity stems from its powerful engine options, refined driving dynamics, and the prestigious Mercedes-Benz badge, making it a standout choice for businesses and personal conversions.
The Good

The 2020 Sprinter offers strong performance with capable engine choices, delivering a confident driving experience for both work and travel. Its ergonomic cabin and comfortable ride appeal to emotional buyers seeking a premium feel, while practical buyers appreciate the massive cargo capacity, advanced safety features, and decent fuel efficiency for its class. The Mercedes-Benz reputation for durability also adds perceived long-term value and reliability.

The Bad

While robust, the 2020 Sprinter can suffer from higher maintenance and repair costs compared to domestic rivals, primarily due to specialized parts and labor. Its entry price is also steeper. Some owners report susceptibility to rust in specific areas over time, and the infotainment system, while functional, might not feel as intuitive or feature-rich as some competitors' offerings.

2020 Mercedes-Benz Sprinter: Quick Overview

The 2020 Mercedes-Benz Sprinter offered robust specifications tailored for various applications:

  • Engine Options:
    • 2.0L M274 Turbocharged Inline-4 Gasoline Engine
    • 3.0L OM642 Turbodiesel V6 Engine
    • 2.0L OM654 Turbocharged Inline-4 Diesel Engine (introduced late 2020 model year for some markets/configurations)
  • Horsepower:
    • 2.0L Gasoline: Approximately 188 hp
    • 3.0L Diesel V6: Approximately 188 hp
    • 2.0L Diesel I4: Approximately 170 hp (for single-turbo variant)
  • Torque:
    • 2.0L Gasoline: Approximately 258 lb-ft
    • 3.0L Diesel V6: Approximately 325 lb-ft
    • 2.0L Diesel I4: Approximately 258 lb-ft (for single-turbo variant)
  • Transmission:
    • 9G-TRONIC (9-speed automatic) for gasoline engine
    • 7G-TRONIC PLUS (7-speed automatic) for V6 turbodiesel
  • Fuel Economy: Official EPA ratings are not always provided for commercial vans due to their GVWR. Owners typically report 15-20 MPG for diesel variants and slightly lower for gasoline, depending heavily on load and configuration.
  • 0-60 MPH Times: Not officially published by Mercedes-Benz, as performance is not a primary focus. Estimates typically range from 10-12 seconds for the V6 diesel and similar for the gasoline engine, varying significantly with cargo load.
  • Towing Capacity: Varies significantly by configuration (e.g., 2500, 3500, 4500 series) and engine. Generally ranges from around 5,000 lbs to a maximum of approximately 7,500 lbs when properly equipped.
  • Trim-Level Features (Configurable options rather than distinct trims):
    • Body Styles: Cargo Van, Passenger Van, Crew Van, Cab Chassis.
    • Wheelbases: 144 inches and 170 inches.
    • Roof Heights: Standard, High, Super High (for some models).
    • Drivetrain: Rear-Wheel Drive (RWD) or 4x4 (AWD option for V6 diesel).
    • Infotainment: MBUX multimedia system with 7-inch or 10.25-inch touchscreen, "Hey Mercedes" voice control, navigation, Apple CarPlay, Android Auto.
    • Seating: From 2-seater Cargo Vans to up to 12-15 passenger configurations.
    • Comfort/Convenience: Automatic climate control, heated seats, power sliding doors, keyless start.
    • Cargo Management: Various tie-downs, shelving options, wood floors, roof racks.
    • Advanced Driver-Assistance Systems: Active Brake Assist, Active Distance Assist DISTRONIC, Blind Spot Assist, Lane Keeping Assist, Attention Assist.

2020 Mercedes-Benz Sprinter Specifications

Vehicle Information
Year 2020
Make Mercedes-Benz
Model Sprinter
Trim -
Style Cargo
Type Cargo
Category Cargo Van
Manufacturing Details
Made In Germany
Manufacturing City DÜSSELDORF
Dimensions
Doors 3-Door
Curb Weight -
Gross Vehicle Weight Rating 9000 pounds
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating -
Engine & Performance
Engine 3.0-L V-6
Engine Size 3L
Engine Cylinders 6
Transmission 7-Speed Automatic
Transmission Type Automatic
Transmission Speeds 7-Speed
Drivetrain Rear-Wheel Drive
Additional Features
Anti-Brake System Standard
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

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What Problems Does the 2020 Mercedes-Benz Sprinter Have?

For the 2020 Mercedes-Benz Sprinter, while generally reliable, several issues have been reported by owners. A common concern, extending from previous model years, involves the Diesel Particulate Filter (DPF) and Selective Catalytic Reduction (SCR) systems. These emissions control components can be prone to clogging, especially with frequent short trips or inconsistent maintenance, leading to "limp mode" and expensive repairs. Sensors related to these systems, such as the NOx sensors, also have a reputation for failure.

Another recurring theme revolves around the electrical system, with reports of battery drain issues, flickering lights, and sporadic sensor malfunctions. The MBUX infotainment system, while advanced, has had instances of software glitches or freezing that often require dealer updates. Owners sometimes report issues with power sliding doors, becoming noisy or failing to operate smoothly over time, particularly in high-usage scenarios.

Rust, particularly around wheel arches, seams, and hinge points, is a long-term concern for Sprinters, especially in regions with road salt. While Mercedes has improved corrosion protection, it remains a point to watch. The V6 diesel engine, while robust, can develop oil leaks from the oil cooler seals or turbocharger inlet seals as it ages. The 9-speed automatic transmission, while generally smooth, has had isolated reports of harsh shifts or delayed engagement.

Recalls for the 2020 model year have included issues such as:
  • Fuel pump shut-off valve: Potentially incorrect assembly leading to fuel leaks and fire risk.
  • Windshield wiper motor: Possible water intrusion causing failure.
  • Rear axle differential housing: Potential for cracking, leading to fluid leaks and loss of drive.
  • Brake fluid reservoir cap: Incorrectly designed cap potentially leading to brake fluid leaks.

It's crucial for potential buyers to check specific VINs for recall completion. Long-term reliability is strong if maintenance is diligent, but costs for specialized repairs can be higher than competitors, requiring an awareness of potential European vehicle servicing expenses.

How long will the 2020 Mercedes-Benz Sprinter last?

With proper and consistent maintenance, a 2020 Mercedes-Benz Sprinter can reliably reach 250,000 to 350,000 miles or more, often providing 10-15 years of service. Many commercial operators run their Sprinters well past these figures. The core engine and transmission components are generally very durable, especially the V6 turbodiesel, known for its longevity. However, adherence to Mercedes' strict service schedules, including oil changes, fluid flushes, and DPF maintenance, is paramount.

Long-term weaknesses often manifest in peripheral systems: emissions components (DPF, DEF system, sensors) are common failure points; electrical gremlins like sensor failures or battery drain; and eventual rust formation, particularly in colder climates. Suspension components and brakes will naturally require replacement with high mileage due to the vehicle's weight and usage. While the platform is robust, neglecting routine maintenance will significantly shorten its lifespan and lead to costly repairs down the line.

What Technology & Safety Features are Included?

The 2020 Mercedes-Benz Sprinter brought a significant upgrade in technology, most notably with the introduction of the MBUX (Mercedes-Benz User Experience) infotainment system. This advanced system typically comes with a standard 7-inch or optional 10.25-inch touchscreen display. It features "Hey Mercedes" voice control, which allows natural language commands for functions like navigation, climate control, and audio. Apple CarPlay and Android Auto integration are standard, along with Bluetooth connectivity and multiple USB-C ports. The optional navigation system provides clear, turn-by-turn directions.

Driver-assistance features are a strong suit for the Sprinter, offering a comprehensive suite for enhanced safety and reduced driver fatigue. Standard safety features include Crosswind Assist, which helps stabilize the van in strong gusts, and a rearview camera. Optional but highly recommended driver-assistance technologies include:
  • Active Brake Assist: Can help prevent collisions with vehicles or pedestrians by applying autonomous braking.
  • Active Distance Assist DISTRONIC: Adaptive cruise control that maintains a set distance from the vehicle ahead.
  • Active Lane Keeping Assist: Warns the driver if the vehicle drifts out of its lane and can intervene with steering corrections.
  • Blind Spot Assist: Alerts the driver to vehicles in blind spots.
  • Traffic Sign Assist: Displays current speed limits and other traffic signs.
  • Attention Assist: Monitors driver behavior for signs of fatigue.
  • Parking Package with 360-degree Camera: Aids in maneuvering the large van in tight spaces.

Other safety features include multiple airbags, ABS, Electronic Stability Program (ESP), and Traction Control. Crash-test ratings for large commercial vans like the Sprinter are not typically conducted by organizations like the NHTSA or IIHS in the same manner as passenger vehicles. However, the Sprinter is designed with a strong safety cell and robust construction, and its extensive suite of active safety technologies aims to prevent accidents, thereby offering a high level of occupant protection.

What Colors Options are Available?

Exterior Colors
Arctic White
Jet Black
Graphite Grey Metallic
Obsidian Black Metallic
Tenorite Grey Metallic (Selenite Grey Metallic)
Iridium Silver Metallic
Steel Blue
Jupiter Red
Cavansite Blue Metallic
Interior Colors
Standard Black Fabric (M2C)
Black Leatherette (MB-Tex)
Brown Leatherette (MB-Tex)

2020 Mercedes-Benz Sprinter Prices and Market Value

When new, the 2020 Mercedes-Benz Sprinter varied significantly in price depending on body style, engine, wheelbase, roof height, and optional equipment. Base Cargo Vans started around $35,000, while fully optioned Passenger Vans or 4x4 configurations could easily exceed $65,000-$70,000. Current used market prices for a 2020 model typically range from $25,000 to $55,000+, reflecting the initial depreciation but also strong demand.

Sprinters hold their value quite well for a commercial vehicle, largely due to their reputation for durability, desirable Mercedes-Benz branding, and high demand for conversion vans. Depreciation is moderate, often slower than many passenger cars. Factors affecting resale value include mileage, overall condition, service history, and desirable options like the 4x4 system, diesel engine, and specific cargo/passenger configurations. High mileage will naturally decrease value, but a well-maintained Sprinter with extensive service records commands a premium.

2020 Mercedes-Benz Sprinter Cost of Ownership

Long-term ownership of a 2020 Mercedes-Benz Sprinter is generally more costly than domestic rivals. Insurance premiums can be higher due to the vehicle's value and commercial nature. Fuel costs are manageable, especially with the efficient diesel engine, but the large tank capacity means fill-ups are expensive. Maintenance is a significant factor; while service intervals can be long, the specialized parts and labor rates for Mercedes-Benz can be substantially higher. Repairs, particularly for complex emissions systems or powertrain components, can be very expensive. Overall, while economical in its fuel efficiency for a large van, the Sprinter is considered a more costly vehicle to maintain and repair in the long run compared to competitors, demanding a larger ownership budget.

2020 Mercedes-Benz Sprinter Fuel Efficiency

Fuel Type Diesel
Fuel Capacity -
City Mileage 0 mpg
Highway Mileage 0 miles/gallon

2020 Mercedes-Benz Sprinter Safety Rating

NHTSA
Overall Rating Not Tested
Overall Frontal Star Rating Not Tested
Side Overall Star Rating Not Tested
Overall Rollover Star Rating Not Tested
Combined Front Seat Rating Not Tested
Combined Rear Seat Rating Not Tested
Overall Frontal Star Rating Not Tested
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating Not Tested
Side Barrier Star Ratings Not Tested
Side Pole Star Rating Not Tested
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating Not Tested

2020 Mercedes-Benz Sprinter Recalls & Defects

Fuel System, Gasoline:delivery:hoses, Lines/Piping, and Fittings
Recall date 2020-09-29
Recall no. 20v595000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. THE Fuel Line Clamps MAY Loosen and Result IN A Fuel Leak.
Consequence A Fuel Leak CAN Increase THE Risk OF A Fire.
Remedy Dvusa Will Notify Owners, and Dealers Will Check THE Fuel Hose Clamp Connections and Tighten or Replace THE Components AS Needed, Free OF Charge. Dvusa Issued Owners AN Interim Notification ON November 9, 2020. THE Recall Began January 19, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3schelle.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, and Fittings
Recall date 2020-10-14
Recall no. 20v631000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2020 Mercedes-Benz Sprinter Vehicles. THE Outer Area OF THE Brake Hoses ON THE Front and Rear Axles MAY Have Been Damaged During Production.
Consequence Over Time, THE Hose Could Begin TO Leak Brake Fluid, Affecting THE Braking Performance OF THE Vehicle, Including THE Potential Loss OF Directional Stability When Braking, Thereby Increasing THE Risk OF A Crash.
Remedy Dvusa Will Notify Owners, and Dealers Will Check THE Condition OF THE Brake Hoses ON THE Front and Rear Axles and Replace Them AS Needed, Free OF Charge. THE Recall Began November 24, 2020. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3montlau.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Steering:hydraulic Power Assist:hose, Piping, and Connections
Recall date 2020-10-28
Recall no. 20v663000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter Vehicles. THE Hydraulic Power Steering Return Line Hoses MAY Detach AT Their Connection Points Under Certain Operating Conditions, Causing Hydraulic Fluid TO Leak.
Consequence THE Sudden Loss OF Power Steering Assist and Hydraulic Steering Fluid Leaking Onto THE Roadway MAY Increase THE Risk OF A Crash.
Remedy Dvusa Will Notify Owners, and Dealers Will Check THE Return Line Connections OF THE Power Steering System, Correcting IT AS Needed, Free OF Charge. THE Recall Began December 23, 2020. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Campaign IS Nv3letulpe.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Service Brakes, Hydraulic:foundation Components:disc:caliper
Recall date 2020-12-21
Recall no. 20v802000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles Equipped With Electric Parking Brakes. THE Rear Brake Calipers MAY Leak Brake Fluid Into THE Housing OF THE Electric Parking Brake Connected TO THE Rear Axle Service Brake System, Allowing AIR TO Enter THE Hydraulic Brake System.
Consequence AIR IN THE Brake System CAN Result IN Extended Brake Pedal Travel, Increasing THE Risk OF A Crash.
Remedy Dvusa Will Replace THE Rear Brake Calipers, Free OF Charge. Owners Notification Letters Were Mailed ON January 4, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3brepb.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Electrical System:software
Recall date 2021-02-05
Recall no. 21v055000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-benz Sprinter Vehicles. THE Software Design OF THE Communication Module MAY Fail TO Communicate THE Correct Vehicle Location FOR THE Emergency Call System (Ecall) IN THE Event OF A Crash.
Consequence Failure OF THE Ecall System MAY Result IN Emergency Responders Being Dispatched TO THE Wrong Location, Increasing THE Risk OF Injury Following A Crash.
Remedy Dvusa Will Notify Owners, and Dealers Will Update THE Software Communication Module FOR THE Automatic Emergency Call System, Free OF Charge. THE Recall Began ON MAY 5, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vsxhermpos.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Back Over Prevention: Sensing System: Camera
Recall date 2021-02-17
Recall no. 21v077000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter Vehicles Equipped With THE Multimedia System "connect 5" and A Rearview Camera. THE Rearview Image MAY NOT Display Within 2 Seconds From THE Start OF THE Backing Event. IN Addition, THE Rearview Image MAY BE Obscured or Covered BY THE Visual Display OF THE Emergency Call (Ecall) Pop-Up Window IF THE Ecall System IS Activated While THE Reverse Gear IS Engaged. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (fmvss) Number 111, "rear Visibility."
Consequence A Delayed or Obstructed Rearview Camera Display CAN Reduce THE Driver's View OF What IS Behind THE Vehicle, Increasing THE Risk OF A Crash.
Remedy Dvusa Will Notify Owners, and Dealers Will Perform A Software Update ON THE Vehicles, Free OF Charge. THE Recall Began March 5, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3ruecon.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Electrical System: Instrument Cluster/Panel
Recall date 2021-04-05
Recall no. 21v235000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter Vehicles. THE Multifunctional Display IN THE Instrument Cluster MAY NOT BE Adjustable and Appear TOO Bright IN Certain Lighting Conditions. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 101, "control and Displays."
Consequence A Display That IS TOO Bright CAN Hinder THE Driver's Vision, Increasing THE Risk OF A Crash.
Remedy Dvusa Will Notify Owners, and Dealers Will Update THE Instrument Cluster Software, Free OF Charge. Owner Notification Letters Were Mailed ON MAY 28, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3dispki.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Service Brakes, Hydraulic:pedals and Linkages
Recall date 2021-03-10
Recall no. 21v152000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Retaining Washer and Bolt That Connect THE Brake Pedal TO THE Bearing Block, MAY Come Loose and Detach. This Could Cause THE Brake Lights TO Stay Illuminated, Even When THE Brake Pedal IS NOT Pressed.
Consequence Malfunctioning Brake Lights CAN Fail TO Alert Other Motorists OF THE Driver's Intention, Increasing THE Risk OF A Crash.
Remedy Dvusa Will Notify Owners and Dealers Will Secure A Bearing Bracket TO Brake Pedal BY Retrofitting AN Additional Retaining Ring (With PNR A 907 994 01 00) AT THE Bearing Bracket OF Brake Pedal, Free OF Charge. Dvusa Issued Owners AN Interim Notification ON MAY 3, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3brebol.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Structure:body:door:hinge and Attachments
Recall date 2021-05-17
Recall no. 21v359000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2020 Mercedes-Benz Sprinter Vehicles. THE Screws FOR THE Front Door Hinges MAY NOT Have Been Tightened Properly.
Consequence Loose Door Hinge Screws Could Change THE GAP Between THE Door and Vehicle Body, Increasing THE Risk OF Injury IN THE Event OF A Crash.
Remedy Dealers Will Check THE Screws and Tighten Them AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed June 18, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3turscha.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System:software
Recall date 2022-05-20
Recall no. 22v360000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-benz Sprinter Vehicles. AN Error IN THE Communication Module's SIM Card Software CAN Cause A Mobile Network Connection Failure, Disabling THE Emergency Call (Ecall) System.
Consequence A Disabled Ecall System Would Prevent A Vehicle Occupant From Contacting THE Emergency Services Call Center IN AN Emergency, Potentially Delaying Emergency Responders and Increasing THE Risk OF Injury.
Remedy THE Communication Module Software Will BE Updated Through AN Over-The-Air (Ota) Update, or BY A Dealer, Free OF Charge. Owner Notification Letters Were Mailed October 13, 2022. Owners MAY Contact Dvusa AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs2simkom/Vs3simkom.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Communication: Auto Crash Notification
Recall date 2022-05-20
Recall no. 22v360000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-benz Sprinter Vehicles. AN Error IN THE Communication Module's SIM Card Software CAN Cause A Mobile Network Connection Failure, Disabling THE Emergency Call (Ecall) System.
Consequence A Disabled Ecall System Would Prevent A Vehicle Occupant From Contacting THE Emergency Services Call Center IN AN Emergency, Potentially Delaying Emergency Responders and Increasing THE Risk OF Injury.
Remedy THE Communication Module Software Will BE Updated Through AN Over-The-Air (Ota) Update, or BY A Dealer, Free OF Charge. Owner Notification Letters Were Mailed October 13, 2022. Owners MAY Contact Dvusa AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs2simkom/Vs3simkom.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Back Over Prevention:display Function
Recall date 2022-04-27
Recall no. 22v281000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter Vehicles. THE Rearview Camera MAY NOT Display THE Rearview Image DUE TO A Software Error. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 111, "rear Visibility."
Consequence AN Inoperable Rearview Camera Display Reduces THE Driver's Rear View, Increasing THE Risk OF A Crash.
Remedy Dealers Will Update THE Rearview Camera Software, Free OF Charge. Owner Notification Letters Were Mailed July 20, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3komrue.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System:software
Recall date 2021-06-02
Recall no. 21v411000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Mbux Multimedia System Software MAY Cause THE Display TO Remain Black, or Reboot After Startup. This Could Result IN THE Rearview Camera Image NOT Displaying Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 111, "rear Visibility."
Consequence A Backup Camera That Displays A Blank Image Reduces THE Driver's Rear View, Increasing THE Risk OF A Crash or Injury.
Remedy THE Multimedia System Software Will BE Updated BY A Dealer, or Through AN Over-The-Air (Ota) Update, Free OF Charge. Dvusa Issued Owners AN Interim Notification ON July 23, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3uxpobox.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Back Over Prevention:display Function
Recall date 2021-06-02
Recall no. 21v411000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Mbux Multimedia System Software MAY Cause THE Display TO Remain Black, or Reboot After Startup. This Could Result IN THE Rearview Camera Image NOT Displaying Properly. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 111, "rear Visibility."
Consequence A Backup Camera That Displays A Blank Image Reduces THE Driver's Rear View, Increasing THE Risk OF A Crash or Injury.
Remedy THE Multimedia System Software Will BE Updated BY A Dealer, or Through AN Over-The-Air (Ota) Update, Free OF Charge. Dvusa Issued Owners AN Interim Notification ON July 23, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3uxpobox.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Latches/Locks/Linkages:doors:lock
Recall date 2021-03-10
Recall no. 21v153000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2020 Mercedes Benz Sprinter Vehicles Equipped With AN Optional Electric Sliding Door. THE Auxiliary Lock ON THE Sliding Door MAY BE THE Incorrect Type FOR AN Electric Sliding Door. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 226, "ejection Mitigation."
Consequence IN THE Event OF A Crash, THE Sliding Door Could Dislocate More Than Intended, and Increase THE Risk OF Injury TO Vehicle Occupants.
Remedy Dvusa Will Notify Owners, and Dealers Will Convert THE Sliding Door From Electric TO Manual Function, Free OF Charge. Owner Notification Letters Were Mailed January 20, 2023. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3schiebt.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Steering:hydraulic Power Assist:hose, Piping, and Connections
Recall date 2021-04-06
Recall no. 21v241000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter Vehicles. THE Hydraulic Power Steering Return Line Hoses MAY Detach and Cause Hydraulic Fluid TO Leak.
Consequence A Hydraulic Fluid Leak MAY Cause A Sudden Loss OF Power Steering Assist, Increasing THE Risk OF A Crash.
Remedy Dvusa Will Notify Owners, and Dealers Will Install A Screw-Type Clamp, Free OF Charge. Owner Notification Letters Were Mailed ON MAY 28, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Nv3letulpx.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Electrical System
Recall date 2021-06-02
Recall no. 21v410000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter Vehicles Equipped With Swivel Seats. THE Wiring Harnesses FOR THE Front Seats MAY Have Been Routed Incorrectly and Could Become Jammed and Damaged IN THE Swivel Seat Frames.
Consequence Damage TO THE Wiring Harness CAN Prevent THE Side AIR BAG Within THE Seat TO Deploy Inadvertently or NOT Deploy AS Designed, Increasing THE Risk OF Injury.
Remedy Dealers Will Attach THE Mounting Clip TO THE Correct Position, Free OF Charge. Owner Notification Letters Were Mailed ON August 11, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3drehsel.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
AIR Bags:passenger Side Frontal:cushion
Recall date 2021-06-02
Recall no. 21v410000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter Vehicles Equipped With Swivel Seats. THE Wiring Harnesses FOR THE Front Seats MAY Have Been Routed Incorrectly and Could Become Jammed and Damaged IN THE Swivel Seat Frames.
Consequence Damage TO THE Wiring Harness CAN Prevent THE Side AIR BAG Within THE Seat TO Deploy Inadvertently or NOT Deploy AS Designed, Increasing THE Risk OF Injury.
Remedy Dealers Will Attach THE Mounting Clip TO THE Correct Position, Free OF Charge. Owner Notification Letters Were Mailed ON August 11, 2021. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3drehsel.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System:software
Recall date 2021-12-15
Recall no. 21v972000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. A Software Error IN THE Park Lock System MAY Allow THE Vehicle TO Move After THE Gear Selector HAS Been Placed IN THE Park 'P' Position Without THE Parking Brake Applied.
Consequence Unintentional Vehicle Movement CAN Increase THE Risk OF A Crash.
Remedy Dealers Will Update THE Electronic Stability Program Control Unit Software, Free OF Charge. Owner Notification Letters Were Mailed February 11, 2022. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3pa27 Eri/Ero.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System: Instrument Cluster/Panel
Recall date 2023-03-24
Recall no. 23v204000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter Vehicles. THE Instrument Cluster MAY Fail TO Display ANY Information When THE Vehicle IS Started.
Consequence A Blank Instrument Panel Will NOT Show Critical Information, Such AS Vehicle Speed, Fuel Gauge, Warning Messages, and Warning Lights, Increasing THE Risk OF A Crash.
Remedy Dealers Will Update THE Instrument Cluster Software ON THE Affected Vehicles, Free OF Charge. Owner Notification Letters Were Mailed MAY 5, 2023. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3kombaus.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Power Train:automatic Transmission:internal:park Pawl
Recall date 2022-10-21
Recall no. 22v796000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles Equipped With A Manual Parking Brake and 7-speed Automatic Transmission. THE Guide Bushing ON THE Parking Pawl MAY Fatigue, Which CAN Cause THE Parking Pawl NOT TO Engage and Result IN Vehicle Rollaway.
Consequence Vehicle Rollaway Increases THE Risk OF A Crash.
Remedy Dealers Will Update THE Software OF THE Electronic Stability, Transmission Control, Direct Select Module, and Electronic Ignition Switch Control Units, Free OF Charge. Owner Notification Letters Were Mailed February 10, 2023. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Numbers FOR This Recall ARE 22v2790611, 22v2790612, and 22v2790613.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Structure:critical Fasteners
Recall date 2023-12-21
Recall no. 23v875000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Longitudinal Frame Members MAY BE Missing Reinforcement Fasteners, Reducing Vehicle Stability and Decreasing THE Structural Integrity OF THE Third-row Seats.
Consequence Reduced Stability Increases THE Risk OF A Crash. Additionally, THE Third-Row Seat Mountings CAN Fail, Increasing THE Risk OF Injury During A Crash.
Remedy Dealers Will Inspect and Repair THE Frame Members AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed March 4, 2024. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3rohrah.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Structure:critical Fasteners
Recall date 2023-12-21
Recall no. 23v876000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter Vehicles. THE Partition Wall MAY BE Missing Bolts, Allowing THE Wall TO Detach During A Crash.
Consequence A Detached Partition Wall CAN Increase THE Risk OF Injury.
Remedy Dealers Will Inspect and Secure THE Partition Wall AS Necessary, Free OF Charge. Owner Notification Letters ARE Expected TO BE Mailed February 16, 2024. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3trewan.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Electrical System: Instrument Cluster/Panel
Recall date 2024-12-13
Recall no. 24v930000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2019-2022 Mercedes-Benz Sprinter Vehicles. THE Instrument Cluster Illumination MAY NOT BE Adjustable and Appear TOO Bright IN Certain Lighting Conditions. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 101, "controls and Displays."
Consequence A Display That IS TOO Bright CAN Make IT Difficult FOR THE Driver TO SEE Critical Safety Information, Increasing THE Risk OF A Crash.
Remedy Dealers Will Update THE Instrument Cluster Software, Free OF Charge. Owner Notification Letters Were Mailed January 31, 2025. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3belkom.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153) or GO TO Nhtsa.gov.
Structure:body
Recall date 2023-12-21
Recall no. 23v874000
Source NHTSA
Summary Daimler Vans Usa, LLC (Dvusa) IS Recalling Certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter Vehicles. THE Connection Between THE Propeller Shaft Bearing and Crossmember MAY Loosen, Reducing Vehicle Control.
Consequence Reduced Vehicle Control Increases THE Risk OF A Crash. Additionally, THE Propeller Shaft MAY Damage THE Fuel Tank During A Crash, Causing A Leak and Increasing THE Risk OF A Fire.
Remedy Dealers Will Inspect and Replace THE Crossmember AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed April 19, 2024. Owners MAY Contact Dvusa Customer Service AT 1-877-762-8267. Dvusa's Number FOR This Recall IS Vs3quertr.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.

2020 Mercedes-Benz Sprinter Insurance

Insurance for a 2020 Mercedes-Benz Sprinter is moderately priced, reflecting its status as a Cargo with strong safety ratings and
reasonable repair costs.

How Does the 2020 Mercedes-Benz Sprinter Compare to Other Cargo?

The 2020 Mercedes-Benz Sprinter operates in a highly competitive full-size commercial van segment, rivaling the Ford Transit, Ram ProMaster, and Nissan NV.

In terms of Performance, the Sprinter's V6 turbodiesel is a strong contender, offering robust torque and the unique 4x4 option, which most rivals lack. The Ford Transit offers a wider range of gasoline engines, including a powerful EcoBoost V6, which often feels more responsive unloaded. The ProMaster has a single gasoline V6, while the NV offers a V6 and V8. The Sprinter generally offers a more car-like and refined driving experience.

For Features, the Sprinter stands out with its standard Crosswind Assist, and the optional MBUX infotainment system with its voice control is arguably the most advanced in the class. Its suite of available driver-assistance features like Active Brake Assist and DISTRONIC is more comprehensive than what's typically offered by rivals. The Transit and ProMaster have respectable infotainment, but often lack the premium feel and advanced safety tech integration of the Sprinter.

Reliability for the Sprinter is generally solid, especially for the core mechanicals, but it can be overshadowed by complex emissions systems and higher costs for parts and specialized labor. Ford Transit and Ram ProMaster are often perceived as having lower long-term maintenance costs due to more accessible parts and service networks, though all commercial vans are subject to heavy use. Nissan NV models are known for their robust, simpler powertrains, potentially offering good reliability for less tech-dependent users.

Price is where the Sprinter typically carries a premium. Its initial purchase price is usually higher than a comparably equipped Transit or ProMaster. This higher price extends to parts and service. For buyers seeking maximum cargo volume and a lower entry price, the Ram ProMaster often offers excellent value. For a balance of capability, options, and a strong dealer network, the Ford Transit is a very close alternative and often recommended for its versatility and lower ownership costs. If a 4x4 system or the Mercedes-Benz brand prestige is paramount, the Sprinter remains unique. Other alternatives include upfitted cargo vans from other brands like the Chevrolet Express/GMC Savana, though these are older designs.

Recommendation: For buyers prioritizing premium features, advanced safety tech, a refined driving experience, and the unique 4x4 capability, the Sprinter is worth the investment. For those needing a workhorse with lower acquisition and maintenance costs, the Ford Transit is a strong, versatile alternative, or the Ram ProMaster for maximum cubic cargo volume and a competitive price.

Final Verdict: Is the 2020 Mercedes-Benz Sprinter a Good Cargo?

The 2020 Mercedes-Benz Sprinter is ideal for businesses needing a premium, reliable, and highly customizable platform for deliveries, passenger transport, or mobile services. It's also a top choice for individuals planning elaborate camper van conversions due to its spacious interior, robust chassis, and available 4x4 system. It's worth buying for those who value advanced safety features, a comfortable driving experience, and the brand's prestige, and who have the budget for higher acquisition and maintenance costs.

When considering a purchase, a used 2020 Sprinter can offer significant savings over new, but a thorough pre-purchase inspection is crucial, especially for the emissions system and potential rust. For passenger or crew configurations, ensure desired seating and climate controls are present. For commercial use, the 3.0L V6 turbodiesel is often the preferred engine for its torque and longevity, especially with the 4x4 option for adverse conditions. It's an excellent vehicle for specific needs, but not the most economical choice for basic utility.

2020 Mercedes-Benz Sprinter Owner Reviews

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Jovan

Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.