The 2020 Mercedes-Benz Sprinter is a highly versatile full-size commercial van, building on a legacy spanning several generations since its original introduction in 1995. Known for its robust engineering and premium feel, it's offered in Cargo Van, Passenger Van, Crew Van, and Cab Chassis body styles. Key trims often denote roof height and wheelbase. Pricing for a new 2020 model typically ranged from approximately $35,000 to over $65,000, depending on configuration and options. Its popularity stems from its powerful engine options, refined driving dynamics, and the prestigious Mercedes-Benz badge, making it a standout choice for businesses and personal conversions.
The Good
The 2020 Sprinter offers strong performance with capable engine choices, delivering a confident driving experience for both work and travel. Its ergonomic cabin and comfortable ride appeal to emotional buyers seeking a premium feel, while practical buyers appreciate the massive cargo capacity, advanced safety features, and decent fuel efficiency for its class. The Mercedes-Benz reputation for durability also adds perceived long-term value and reliability.
The Bad
While robust, the 2020 Sprinter can suffer from higher maintenance and repair costs compared to domestic rivals, primarily due to specialized parts and labor. Its entry price is also steeper. Some owners report susceptibility to rust in specific areas over time, and the infotainment system, while functional, might not feel as intuitive or feature-rich as some competitors' offerings.
2020 Mercedes-Benz Sprinter: Quick Overview
The 2020 Mercedes-Benz Sprinter offered robust specifications tailored for various applications:
- Engine Options:
- 2.0L M274 Turbocharged Inline-4 Gasoline Engine
- 3.0L OM642 Turbodiesel V6 Engine
- 2.0L OM654 Turbocharged Inline-4 Diesel Engine (introduced late 2020 model year for some markets/configurations)
- Horsepower:
- 2.0L Gasoline: Approximately 188 hp
- 3.0L Diesel V6: Approximately 188 hp
- 2.0L Diesel I4: Approximately 170 hp (for single-turbo variant)
- Torque:
- 2.0L Gasoline: Approximately 258 lb-ft
- 3.0L Diesel V6: Approximately 325 lb-ft
- 2.0L Diesel I4: Approximately 258 lb-ft (for single-turbo variant)
- Transmission:
- 9G-TRONIC (9-speed automatic) for gasoline engine
- 7G-TRONIC PLUS (7-speed automatic) for V6 turbodiesel
- Fuel Economy: Official EPA ratings are not always provided for commercial vans due to their GVWR. Owners typically report 15-20 MPG for diesel variants and slightly lower for gasoline, depending heavily on load and configuration.
- 0-60 MPH Times: Not officially published by Mercedes-Benz, as performance is not a primary focus. Estimates typically range from 10-12 seconds for the V6 diesel and similar for the gasoline engine, varying significantly with cargo load.
- Towing Capacity: Varies significantly by configuration (e.g., 2500, 3500, 4500 series) and engine. Generally ranges from around 5,000 lbs to a maximum of approximately 7,500 lbs when properly equipped.
- Trim-Level Features (Configurable options rather than distinct trims):
- Body Styles: Cargo Van, Passenger Van, Crew Van, Cab Chassis.
- Wheelbases: 144 inches and 170 inches.
- Roof Heights: Standard, High, Super High (for some models).
- Drivetrain: Rear-Wheel Drive (RWD) or 4x4 (AWD option for V6 diesel).
- Infotainment: MBUX multimedia system with 7-inch or 10.25-inch touchscreen, "Hey Mercedes" voice control, navigation, Apple CarPlay, Android Auto.
- Seating: From 2-seater Cargo Vans to up to 12-15 passenger configurations.
- Comfort/Convenience: Automatic climate control, heated seats, power sliding doors, keyless start.
- Cargo Management: Various tie-downs, shelving options, wood floors, roof racks.
- Advanced Driver-Assistance Systems: Active Brake Assist, Active Distance Assist DISTRONIC, Blind Spot Assist, Lane Keeping Assist, Attention Assist.
2020 Mercedes-Benz Sprinter Specifications
Vehicle Information
| Year | 2020 |
| Make | Mercedes-Benz |
| Model | Sprinter |
| Trim | - |
| Style | Cargo |
| Type | Cargo |
| Category | Cargo Van |
Manufacturing Details
| Made In | Germany |
| Manufacturing City | DUSSELDORF |
Dimensions
| Doors | - |
| Curb Weight | 4696 pounds |
| Gross Vehicle Weight Rating | 9000 pounds |
| Overall Height | 96.30 inches |
| Overall Length | 233.50 inches |
| Overall Width | 79.50 inches |
| Wheelbase Length | 144.00 inches |
| Standard Seating | 2 |
Engine & Performance
| Engine | 2.0-L L-4 |
| Engine Size | 2L |
| Engine Cylinders | 4 |
| Transmission | 7-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 7-Speed |
| Drivetrain | Rear-Wheel Drive |
Additional Features
| Anti-Brake System | 4-Wheel ABS |
| Steering Type | Rack & Pinion |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | $37,215 |
| Invoice Price | - |
| Delivery Charges | $1,495 |
Vehicle History Report
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What Problems Does the 2020 Mercedes-Benz Sprinter Have?
For the 2020 Mercedes-Benz Sprinter, while generally reliable, several issues have been reported by owners. A common concern, extending from previous model years, involves the Diesel Particulate Filter (DPF) and Selective Catalytic Reduction (SCR) systems. These emissions control components can be prone to clogging, especially with frequent short trips or inconsistent maintenance, leading to "limp mode" and expensive repairs. Sensors related to these systems, such as the NOx sensors, also have a reputation for failure.
Another recurring theme revolves around the electrical system, with reports of battery drain issues, flickering lights, and sporadic sensor malfunctions. The MBUX infotainment system, while advanced, has had instances of software glitches or freezing that often require dealer updates. Owners sometimes report issues with power sliding doors, becoming noisy or failing to operate smoothly over time, particularly in high-usage scenarios.
Rust, particularly around wheel arches, seams, and hinge points, is a long-term concern for Sprinters, especially in regions with road salt. While Mercedes has improved corrosion protection, it remains a point to watch. The V6 diesel engine, while robust, can develop oil leaks from the oil cooler seals or turbocharger inlet seals as it ages. The 9-speed automatic transmission, while generally smooth, has had isolated reports of harsh shifts or delayed engagement.
Recalls for the 2020 model year have included issues such as:
It's crucial for potential buyers to check specific VINs for recall completion. Long-term reliability is strong if maintenance is diligent, but costs for specialized repairs can be higher than competitors, requiring an awareness of potential European vehicle servicing expenses.
Another recurring theme revolves around the electrical system, with reports of battery drain issues, flickering lights, and sporadic sensor malfunctions. The MBUX infotainment system, while advanced, has had instances of software glitches or freezing that often require dealer updates. Owners sometimes report issues with power sliding doors, becoming noisy or failing to operate smoothly over time, particularly in high-usage scenarios.
Rust, particularly around wheel arches, seams, and hinge points, is a long-term concern for Sprinters, especially in regions with road salt. While Mercedes has improved corrosion protection, it remains a point to watch. The V6 diesel engine, while robust, can develop oil leaks from the oil cooler seals or turbocharger inlet seals as it ages. The 9-speed automatic transmission, while generally smooth, has had isolated reports of harsh shifts or delayed engagement.
Recalls for the 2020 model year have included issues such as:
- Fuel pump shut-off valve: Potentially incorrect assembly leading to fuel leaks and fire risk.
- Windshield wiper motor: Possible water intrusion causing failure.
- Rear axle differential housing: Potential for cracking, leading to fluid leaks and loss of drive.
- Brake fluid reservoir cap: Incorrectly designed cap potentially leading to brake fluid leaks.
It's crucial for potential buyers to check specific VINs for recall completion. Long-term reliability is strong if maintenance is diligent, but costs for specialized repairs can be higher than competitors, requiring an awareness of potential European vehicle servicing expenses.
How long will the 2020 Mercedes-Benz Sprinter last?
With proper and consistent maintenance, a 2020 Mercedes-Benz Sprinter can reliably reach 250,000 to 350,000 miles or more, often providing 10-15 years of service. Many commercial operators run their Sprinters well past these figures. The core engine and transmission components are generally very durable, especially the V6 turbodiesel, known for its longevity. However, adherence to Mercedes' strict service schedules, including oil changes, fluid flushes, and DPF maintenance, is paramount.
Long-term weaknesses often manifest in peripheral systems: emissions components (DPF, DEF system, sensors) are common failure points; electrical gremlins like sensor failures or battery drain; and eventual rust formation, particularly in colder climates. Suspension components and brakes will naturally require replacement with high mileage due to the vehicle's weight and usage. While the platform is robust, neglecting routine maintenance will significantly shorten its lifespan and lead to costly repairs down the line.
Long-term weaknesses often manifest in peripheral systems: emissions components (DPF, DEF system, sensors) are common failure points; electrical gremlins like sensor failures or battery drain; and eventual rust formation, particularly in colder climates. Suspension components and brakes will naturally require replacement with high mileage due to the vehicle's weight and usage. While the platform is robust, neglecting routine maintenance will significantly shorten its lifespan and lead to costly repairs down the line.
What Technology & Safety Features are Included?
The 2020 Mercedes-Benz Sprinter brought a significant upgrade in technology, most notably with the introduction of the MBUX (Mercedes-Benz User Experience) infotainment system. This advanced system typically comes with a standard 7-inch or optional 10.25-inch touchscreen display. It features "Hey Mercedes" voice control, which allows natural language commands for functions like navigation, climate control, and audio. Apple CarPlay and Android Auto integration are standard, along with Bluetooth connectivity and multiple USB-C ports. The optional navigation system provides clear, turn-by-turn directions.
Driver-assistance features are a strong suit for the Sprinter, offering a comprehensive suite for enhanced safety and reduced driver fatigue. Standard safety features include Crosswind Assist, which helps stabilize the van in strong gusts, and a rearview camera. Optional but highly recommended driver-assistance technologies include:
Other safety features include multiple airbags, ABS, Electronic Stability Program (ESP), and Traction Control. Crash-test ratings for large commercial vans like the Sprinter are not typically conducted by organizations like the NHTSA or IIHS in the same manner as passenger vehicles. However, the Sprinter is designed with a strong safety cell and robust construction, and its extensive suite of active safety technologies aims to prevent accidents, thereby offering a high level of occupant protection.
Driver-assistance features are a strong suit for the Sprinter, offering a comprehensive suite for enhanced safety and reduced driver fatigue. Standard safety features include Crosswind Assist, which helps stabilize the van in strong gusts, and a rearview camera. Optional but highly recommended driver-assistance technologies include:
- Active Brake Assist: Can help prevent collisions with vehicles or pedestrians by applying autonomous braking.
- Active Distance Assist DISTRONIC: Adaptive cruise control that maintains a set distance from the vehicle ahead.
- Active Lane Keeping Assist: Warns the driver if the vehicle drifts out of its lane and can intervene with steering corrections.
- Blind Spot Assist: Alerts the driver to vehicles in blind spots.
- Traffic Sign Assist: Displays current speed limits and other traffic signs.
- Attention Assist: Monitors driver behavior for signs of fatigue.
- Parking Package with 360-degree Camera: Aids in maneuvering the large van in tight spaces.
Other safety features include multiple airbags, ABS, Electronic Stability Program (ESP), and Traction Control. Crash-test ratings for large commercial vans like the Sprinter are not typically conducted by organizations like the NHTSA or IIHS in the same manner as passenger vehicles. However, the Sprinter is designed with a strong safety cell and robust construction, and its extensive suite of active safety technologies aims to prevent accidents, thereby offering a high level of occupant protection.
What Colors Options are Available?
Exterior Colors
Arctic White
Jet Black
Graphite Grey Metallic
Obsidian Black Metallic
Tenorite Grey Metallic (Selenite Grey Metallic)
Iridium Silver Metallic
Steel Blue
Jupiter Red
Cavansite Blue Metallic
Interior Colors
Standard Black Fabric (M2C)
Black Leatherette (MB-Tex)
Brown Leatherette (MB-Tex)
2020 Mercedes-Benz Sprinter Prices and Market Value
When new, the 2020 Mercedes-Benz Sprinter varied significantly in price depending on body style, engine, wheelbase, roof height, and optional equipment. Base Cargo Vans started around $35,000, while fully optioned Passenger Vans or 4x4 configurations could easily exceed $65,000-$70,000. Current used market prices for a 2020 model typically range from $25,000 to $55,000+, reflecting the initial depreciation but also strong demand.
Sprinters hold their value quite well for a commercial vehicle, largely due to their reputation for durability, desirable Mercedes-Benz branding, and high demand for conversion vans. Depreciation is moderate, often slower than many passenger cars. Factors affecting resale value include mileage, overall condition, service history, and desirable options like the 4x4 system, diesel engine, and specific cargo/passenger configurations. High mileage will naturally decrease value, but a well-maintained Sprinter with extensive service records commands a premium.
Sprinters hold their value quite well for a commercial vehicle, largely due to their reputation for durability, desirable Mercedes-Benz branding, and high demand for conversion vans. Depreciation is moderate, often slower than many passenger cars. Factors affecting resale value include mileage, overall condition, service history, and desirable options like the 4x4 system, diesel engine, and specific cargo/passenger configurations. High mileage will naturally decrease value, but a well-maintained Sprinter with extensive service records commands a premium.
2020 Mercedes-Benz Sprinter Cost of Ownership
Long-term ownership of a 2020 Mercedes-Benz Sprinter is generally more costly than domestic rivals. Insurance premiums can be higher due to the vehicle's value and commercial nature. Fuel costs are manageable, especially with the efficient diesel engine, but the large tank capacity means fill-ups are expensive. Maintenance is a significant factor; while service intervals can be long, the specialized parts and labor rates for Mercedes-Benz can be substantially higher. Repairs, particularly for complex emissions systems or powertrain components, can be very expensive. Overall, while economical in its fuel efficiency for a large van, the Sprinter is considered a more costly vehicle to maintain and repair in the long run compared to competitors, demanding a larger ownership budget.
2020 Mercedes-Benz Sprinter Fuel Efficiency
Fuel Type
Diesel
Fuel Capacity
22.00 gallons
City Mileage
-
Highway Mileage
-
2020 Mercedes-Benz Sprinter Safety Rating
NHTSA
2020 Mercedes-Benz Sprinter Warranty
Basic
Original warranty
36 months / 36,000 miles
Estimated remaining
Expired
Powertrain
Original warranty
60 months / 100,000 miles
Estimated remaining
Expired
Rust
Original warranty
36 months / unlimited miles
Estimated remaining
Expired
2020 Mercedes-Benz Sprinter Insurance
Insurance for a 2020 Mercedes-Benz Sprinter is moderately priced, reflecting its status as a Cargo with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Mercedes-Benz Sprinter Compare to Other Cargo?
The 2020 Mercedes-Benz Sprinter operates in a highly competitive full-size commercial van segment, rivaling the Ford Transit, Ram ProMaster, and Nissan NV.
In terms of Performance, the Sprinter's V6 turbodiesel is a strong contender, offering robust torque and the unique 4x4 option, which most rivals lack. The Ford Transit offers a wider range of gasoline engines, including a powerful EcoBoost V6, which often feels more responsive unloaded. The ProMaster has a single gasoline V6, while the NV offers a V6 and V8. The Sprinter generally offers a more car-like and refined driving experience.
For Features, the Sprinter stands out with its standard Crosswind Assist, and the optional MBUX infotainment system with its voice control is arguably the most advanced in the class. Its suite of available driver-assistance features like Active Brake Assist and DISTRONIC is more comprehensive than what's typically offered by rivals. The Transit and ProMaster have respectable infotainment, but often lack the premium feel and advanced safety tech integration of the Sprinter.
Reliability for the Sprinter is generally solid, especially for the core mechanicals, but it can be overshadowed by complex emissions systems and higher costs for parts and specialized labor. Ford Transit and Ram ProMaster are often perceived as having lower long-term maintenance costs due to more accessible parts and service networks, though all commercial vans are subject to heavy use. Nissan NV models are known for their robust, simpler powertrains, potentially offering good reliability for less tech-dependent users.
Price is where the Sprinter typically carries a premium. Its initial purchase price is usually higher than a comparably equipped Transit or ProMaster. This higher price extends to parts and service. For buyers seeking maximum cargo volume and a lower entry price, the Ram ProMaster often offers excellent value. For a balance of capability, options, and a strong dealer network, the Ford Transit is a very close alternative and often recommended for its versatility and lower ownership costs. If a 4x4 system or the Mercedes-Benz brand prestige is paramount, the Sprinter remains unique. Other alternatives include upfitted cargo vans from other brands like the Chevrolet Express/GMC Savana, though these are older designs.
Recommendation: For buyers prioritizing premium features, advanced safety tech, a refined driving experience, and the unique 4x4 capability, the Sprinter is worth the investment. For those needing a workhorse with lower acquisition and maintenance costs, the Ford Transit is a strong, versatile alternative, or the Ram ProMaster for maximum cubic cargo volume and a competitive price.
In terms of Performance, the Sprinter's V6 turbodiesel is a strong contender, offering robust torque and the unique 4x4 option, which most rivals lack. The Ford Transit offers a wider range of gasoline engines, including a powerful EcoBoost V6, which often feels more responsive unloaded. The ProMaster has a single gasoline V6, while the NV offers a V6 and V8. The Sprinter generally offers a more car-like and refined driving experience.
For Features, the Sprinter stands out with its standard Crosswind Assist, and the optional MBUX infotainment system with its voice control is arguably the most advanced in the class. Its suite of available driver-assistance features like Active Brake Assist and DISTRONIC is more comprehensive than what's typically offered by rivals. The Transit and ProMaster have respectable infotainment, but often lack the premium feel and advanced safety tech integration of the Sprinter.
Reliability for the Sprinter is generally solid, especially for the core mechanicals, but it can be overshadowed by complex emissions systems and higher costs for parts and specialized labor. Ford Transit and Ram ProMaster are often perceived as having lower long-term maintenance costs due to more accessible parts and service networks, though all commercial vans are subject to heavy use. Nissan NV models are known for their robust, simpler powertrains, potentially offering good reliability for less tech-dependent users.
Price is where the Sprinter typically carries a premium. Its initial purchase price is usually higher than a comparably equipped Transit or ProMaster. This higher price extends to parts and service. For buyers seeking maximum cargo volume and a lower entry price, the Ram ProMaster often offers excellent value. For a balance of capability, options, and a strong dealer network, the Ford Transit is a very close alternative and often recommended for its versatility and lower ownership costs. If a 4x4 system or the Mercedes-Benz brand prestige is paramount, the Sprinter remains unique. Other alternatives include upfitted cargo vans from other brands like the Chevrolet Express/GMC Savana, though these are older designs.
Recommendation: For buyers prioritizing premium features, advanced safety tech, a refined driving experience, and the unique 4x4 capability, the Sprinter is worth the investment. For those needing a workhorse with lower acquisition and maintenance costs, the Ford Transit is a strong, versatile alternative, or the Ram ProMaster for maximum cubic cargo volume and a competitive price.
Final Verdict: Is the 2020 Mercedes-Benz Sprinter a Good Cargo?
The 2020 Mercedes-Benz Sprinter is ideal for businesses needing a premium, reliable, and highly customizable platform for deliveries, passenger transport, or mobile services. It's also a top choice for individuals planning elaborate camper van conversions due to its spacious interior, robust chassis, and available 4x4 system. It's worth buying for those who value advanced safety features, a comfortable driving experience, and the brand's prestige, and who have the budget for higher acquisition and maintenance costs.
When considering a purchase, a used 2020 Sprinter can offer significant savings over new, but a thorough pre-purchase inspection is crucial, especially for the emissions system and potential rust. For passenger or crew configurations, ensure desired seating and climate controls are present. For commercial use, the 3.0L V6 turbodiesel is often the preferred engine for its torque and longevity, especially with the 4x4 option for adverse conditions. It's an excellent vehicle for specific needs, but not the most economical choice for basic utility.
When considering a purchase, a used 2020 Sprinter can offer significant savings over new, but a thorough pre-purchase inspection is crucial, especially for the emissions system and potential rust. For passenger or crew configurations, ensure desired seating and climate controls are present. For commercial use, the 3.0L V6 turbodiesel is often the preferred engine for its torque and longevity, especially with the 4x4 option for adverse conditions. It's an excellent vehicle for specific needs, but not the most economical choice for basic utility.
Jovan
Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.