The 2020 Chevrolet Impala represents the final model year of this iconic full-size sedan, concluding its eleventh generation which ran from 2014 to 2020. Known for its spacious interior and comfortable ride, it was offered in LS and LT trims, with the Premier trim discontinued for 2020. New pricing ranged approximately from $32,000 to $37,000. Its popularity stemmed from offering a traditional, large American sedan experience, emphasizing comfort, ample trunk space, and a refined V6 engine, standing out in an SUV-dominated market.
The Good
The 2020 Impala offers a remarkably comfortable and quiet ride, appealing to those who value a serene cabin. Its powerful V6 engine delivers smooth acceleration for confident highway cruising, satisfying emotional desires for effortless power. Practically, it boasts excellent cargo capacity, user-friendly tech, and a strong value proposition in the used market, making it an intelligent choice for families or long-distance commuters.
The Bad
While generally reliable, the 2020 Impala's primary weaknesses include its aging platform compared to newer rivals, leading to less agile handling. Some owners reported minor infotainment glitches. Rear visibility can be challenging due to its design, and the base engine (discontinued for 2020) was underpowered. The absence of an all-wheel-drive option limited its appeal in certain climates.
2020 Chevrolet Impala: Quick Overview
- Engine: For the 2020 model year, the only available engine was a robust 3.6L V6 (LGX). This engine was paired with a smooth-shifting 6-speed automatic transmission, providing a traditional and reliable powertrain for the full-size sedan. The previously offered 2.5L 4-cylinder engine was discontinued for this final model year, simplifying the lineup to focus on the more powerful and popular V6 option.
- Horsepower: The 3.6L V6 engine generated a substantial 305 horsepower at 6800 rpm and 264 lb-ft of torque at 5200 rpm, which was ample power for confident acceleration, highway merging, and overall comfortable cruising. This output positioned the Impala well against its large sedan competitors, offering a satisfying driving experience.
- Fuel Economy: The 2020 Impala with the 3.6L V6 engine achieved an EPA-estimated fuel economy rating of 19 MPG in the city, 28 MPG on the highway, and 22 MPG combined. While not class-leading, these figures were respectable for a large, V6-powered sedan, offering a reasonable balance between power and efficiency for its size.
- 0-60 MPH Time: Independent tests typically showed the 2020 Impala V6 accelerating from 0 to 60 mph in approximately 6.0 to 6.2 seconds. This quick acceleration time underscored the V6's capability, ensuring that the Impala felt responsive and capable in various driving situations, from urban sprints to highway passing maneuvers.
- Towing Capacity: The 2020 Chevrolet Impala was not officially rated for towing, and Chevrolet did not recommend towing with this vehicle. As a full-size sedan primarily designed for passenger comfort and cargo hauling, towing was not a intended use case for the Impala's platform or powertrain.
- Trim-Level Features:
- LS Trim: The entry-level LS trim included features like 18-inch steel wheels with wheel covers, automatic headlights, power-adjustable mirrors, a tilt-and-telescoping steering wheel, an 8-inch touchscreen infotainment system with Apple CarPlay and Android Auto, a Wi-Fi hotspot, a six-speaker audio system, and a rearview camera. It provided a solid foundation of essential modern conveniences.
- LT Trim: Building upon the LS, the LT trim added more desirable features such as 18-inch alloy wheels, remote engine start, dual-zone automatic climate control, an eight-way power-adjustable driver's seat, heated mirrors, and satellite radio. Optional packages for the LT included a Convenience Package (heated front seats, leather-wrapped steering wheel) and a Driver Confidence Package (blind-spot monitoring, rear cross-traffic alert, rear parking sensors). This trim offered a significant upgrade in comfort and convenience features, making it a popular choice for many buyers seeking a more upscale experience without the premium price of the former Premier trim.
2020 Chevrolet Impala Specifications
Vehicle Information
| Year | 2020 |
| Make | Chevrolet |
| Model | Impala |
| Trim | - |
| Style | - |
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Manufacturing Details
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| Standard Seating | - |
Engine & Performance
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Additional Features
| Anti-Brake System | - |
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Pricing
| Manufacturer Suggested Retail Price (MSRP) | - |
| Invoice Price | - |
| Delivery Charges | - |
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Analysis
Analysis
What Problems Does the 2020 Chevrolet Impala Have?
For the 2020 Chevrolet Impala, being the final model year of its generation, many of its potential issues had been ironed out in previous iterations. Generally, the 2020 Impala is considered quite reliable, especially with the proven 3.6L V6 engine and 6-speed automatic transmission. This powertrain combination has a solid track record over many GM vehicles, typically demonstrating good longevity with proper maintenance.
However, some frequently reported problems across the later years of the eleventh generation (2014-2020) can still apply. Owners occasionally report issues with the infotainment system, such as freezing screens or slow responses, though these are often minor and can sometimes be resolved with software updates. The electric power steering system has been a point of concern in some GM vehicles, including earlier Impala models, where failures could lead to loss of power steering; while less common in 2020, it's something to be aware of for long-term ownership.
Brake system components, such as premature wear of brake pads and rotors, have been mentioned by some owners, though this can be heavily influenced by driving style. Furthermore, some minor electrical glitches, like issues with sensors or accessory functions, have surfaced in isolated cases but are not widespread systemic problems.
Regarding recalls, the 2020 Impala had a few, which are common for new vehicles. One notable recall (NHTSA Campaign Number 20V082000) involved the possibility of the rear suspension toe links fracturing, which could lead to a loss of vehicle control. This recall specifically affected certain 2020 Impala vehicles and was a significant safety concern. Another recall (NHTSA Campaign Number 20V446000) addressed incorrect tire and loading information labels, which could lead to improper tire inflation or vehicle overloading. Always check a specific vehicle's VIN for open recalls.
Long-term reliability concerns are relatively low for the 2020 Impala, given its mature platform. The V6 engine is known for durability, but vigilant fluid changes (oil, transmission fluid) are crucial. As with any older vehicle, suspension components like struts and bushings will eventually wear out, and minor fluid leaks might develop over time. Overall, the 2020 Impala offers decent long-term reliability for its class.
However, some frequently reported problems across the later years of the eleventh generation (2014-2020) can still apply. Owners occasionally report issues with the infotainment system, such as freezing screens or slow responses, though these are often minor and can sometimes be resolved with software updates. The electric power steering system has been a point of concern in some GM vehicles, including earlier Impala models, where failures could lead to loss of power steering; while less common in 2020, it's something to be aware of for long-term ownership.
Brake system components, such as premature wear of brake pads and rotors, have been mentioned by some owners, though this can be heavily influenced by driving style. Furthermore, some minor electrical glitches, like issues with sensors or accessory functions, have surfaced in isolated cases but are not widespread systemic problems.
Regarding recalls, the 2020 Impala had a few, which are common for new vehicles. One notable recall (NHTSA Campaign Number 20V082000) involved the possibility of the rear suspension toe links fracturing, which could lead to a loss of vehicle control. This recall specifically affected certain 2020 Impala vehicles and was a significant safety concern. Another recall (NHTSA Campaign Number 20V446000) addressed incorrect tire and loading information labels, which could lead to improper tire inflation or vehicle overloading. Always check a specific vehicle's VIN for open recalls.
Long-term reliability concerns are relatively low for the 2020 Impala, given its mature platform. The V6 engine is known for durability, but vigilant fluid changes (oil, transmission fluid) are crucial. As with any older vehicle, suspension components like struts and bushings will eventually wear out, and minor fluid leaks might develop over time. Overall, the 2020 Impala offers decent long-term reliability for its class.
How long will the 2020 Chevrolet Impala last?
Based on owner data and the Impala's robust platform, a 2020 Chevrolet Impala with good maintenance habits can reasonably expect to last between 150,000 to 200,000 miles, and potentially even up to 250,000 miles or more. This translates to 10-15 years of service for an average driver. The 3.6L V6 engine and 6-speed automatic transmission are well-proven and contribute significantly to its long-term durability. Regular oil changes, transmission fluid services, and timely attention to routine wear items like brakes, tires, and suspension components are key.
Over time, potential weaknesses might include age-related electrical issues such as failing sensors or power window regulators. Suspension components like struts and control arm bushings will eventually need replacement. Interior materials, while generally durable, may show signs of wear, especially on high-touch surfaces. However, with diligent care, the 2020 Impala is designed to be a durable and long-lasting sedan.
Over time, potential weaknesses might include age-related electrical issues such as failing sensors or power window regulators. Suspension components like struts and control arm bushings will eventually need replacement. Interior materials, while generally durable, may show signs of wear, especially on high-touch surfaces. However, with diligent care, the 2020 Impala is designed to be a durable and long-lasting sedan.
What Technology & Safety Features are Included?
The 2020 Chevrolet Impala, despite its impending discontinuation, offered a respectable array of built-in tech, entertainment, driver-assistance, and safety features. All Impalas came standard with an 8-inch diagonal color touchscreen infotainment system, featuring Chevrolet Infotainment 3. This system included Apple CarPlay and Android Auto integration, providing seamless smartphone connectivity for navigation, music, and messaging. A 4G LTE Wi-Fi hotspot was also standard, allowing occupants to stay connected on the go. Bluetooth connectivity, a six-speaker audio system, and a rearview camera were also standard across the board, ensuring fundamental modern conveniences.
For driver assistance and safety, the standard offerings were somewhat basic but essential. All models included ten airbags, StabiliTrak electronic stability control system with traction control, and a tire pressure monitoring system. The standard rearview camera assisted with parking and low-speed maneuvers.
Optional features, primarily available on the LT trim via packages, significantly enhanced the Impala's tech and safety profile. The Driver Confidence Package included crucial active safety features such as Blind Spot Monitoring with Lane Change Alert, Rear Cross-Traffic Alert, and Rear Parking Sensors, which are invaluable for navigating busy parking lots and highways. The Convenience Package, also for the LT, added features like remote start and a universal home remote.
Higher-tier driver-assistance features like Adaptive Cruise Control, Forward Collision Alert, and Lane Departure Warning, which were available on the now-discontinued Premier trim in prior years, were not offered for the 2020 model year, which was a notable omission compared to newer rivals.
Regarding crash-test ratings, the 2020 Chevrolet Impala performed well in assessments. The National Highway Traffic Safety Administration (NHTSA) awarded the 2020 Impala a perfect 5-star overall safety rating. This included 5 stars in frontal crash, 5 stars in side crash, and 4 stars in rollover tests. The Impala consistently received "Good" ratings in most crashworthiness categories from the Insurance Institute for Highway Safety (IIHS) in its later generation, although it did not qualify for the Top Safety Pick award due to some headlight ratings and the lack of advanced forward collision warning systems as standard equipment.
For driver assistance and safety, the standard offerings were somewhat basic but essential. All models included ten airbags, StabiliTrak electronic stability control system with traction control, and a tire pressure monitoring system. The standard rearview camera assisted with parking and low-speed maneuvers.
Optional features, primarily available on the LT trim via packages, significantly enhanced the Impala's tech and safety profile. The Driver Confidence Package included crucial active safety features such as Blind Spot Monitoring with Lane Change Alert, Rear Cross-Traffic Alert, and Rear Parking Sensors, which are invaluable for navigating busy parking lots and highways. The Convenience Package, also for the LT, added features like remote start and a universal home remote.
Higher-tier driver-assistance features like Adaptive Cruise Control, Forward Collision Alert, and Lane Departure Warning, which were available on the now-discontinued Premier trim in prior years, were not offered for the 2020 model year, which was a notable omission compared to newer rivals.
Regarding crash-test ratings, the 2020 Chevrolet Impala performed well in assessments. The National Highway Traffic Safety Administration (NHTSA) awarded the 2020 Impala a perfect 5-star overall safety rating. This included 5 stars in frontal crash, 5 stars in side crash, and 4 stars in rollover tests. The Impala consistently received "Good" ratings in most crashworthiness categories from the Insurance Institute for Highway Safety (IIHS) in its later generation, although it did not qualify for the Top Safety Pick award due to some headlight ratings and the lack of advanced forward collision warning systems as standard equipment.
What Colors Options are Available?
Exterior Colors
Black
Silver Ice Metallic
Summit White
Cajun Red Tintcoat
Midnight Blue Metallic
Iridescent Pearl Tricoat
Satin Steel Metallic
Interior Colors
Jet Black
Dark Atmosphere/Light Titanium
2020 Chevrolet Impala Prices and Market Value
When new, the 2020 Chevrolet Impala had a starting MSRP of around $32,495 for the LS trim and approximately $37,095 for the LT trim. These prices reflected its position as a comfortable, full-size sedan with a powerful V6 engine.
In today's used market (as of mid-2024), current prices for a 2020 Impala can range significantly. A well-maintained LS trim might fetch between $15,000 to $20,000, while an LT trim with desirable options could be in the $18,000 to $24,000 range, depending heavily on mileage, condition, and location.
Depreciation for the 2020 Impala has been substantial, as it was the final year of a discontinued model, and large sedans generally face higher depreciation than SUVs. The discontinuation immediately impacted resale value, as consumer interest shifted away. Factors affecting resale value include the vehicle's overall condition, mileage, and whether it has desirable features like active safety options (even if optional). Its comfortable ride and V6 power can still make it an attractive used buy for those prioritizing space and value, but its "orphaned" status as a discontinued model contributes to its lower current market value.
In today's used market (as of mid-2024), current prices for a 2020 Impala can range significantly. A well-maintained LS trim might fetch between $15,000 to $20,000, while an LT trim with desirable options could be in the $18,000 to $24,000 range, depending heavily on mileage, condition, and location.
Depreciation for the 2020 Impala has been substantial, as it was the final year of a discontinued model, and large sedans generally face higher depreciation than SUVs. The discontinuation immediately impacted resale value, as consumer interest shifted away. Factors affecting resale value include the vehicle's overall condition, mileage, and whether it has desirable features like active safety options (even if optional). Its comfortable ride and V6 power can still make it an attractive used buy for those prioritizing space and value, but its "orphaned" status as a discontinued model contributes to its lower current market value.
2020 Chevrolet Impala Cost of Ownership
Long-term ownership costs for the 2020 Chevrolet Impala are generally moderate, positioning it as a relatively economical choice for a full-size sedan. Insurance costs are typically average for its class, varying by driver profile and location. Fuel costs are reasonable, given its EPA rating of 22 MPG combined for the V6; it uses regular unleaded gasoline. Maintenance is straightforward, with parts being widely available and not excessively priced, as it shares components with many other GM vehicles. Routine services like oil changes and tire rotations are inexpensive. Major repairs, while infrequent for the reliable V6, can be more costly but are not prohibitive. Overall, the 2020 Impala represents a good value in terms of long-term ownership, thanks to its reliability and accessible parts/service network.
2020 Chevrolet Impala Fuel Efficiency
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2020 Chevrolet Impala Safety Rating
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2020 Chevrolet Impala Insurance
Insurance for a 2020 Chevrolet Impala is moderately priced, reflecting its status as a Vehicle with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Chevrolet Impala Compare to Other Vehicle?
The 2020 Chevrolet Impala stacked up against key rivals like the Toyota Avalon, Chrysler 300, and Nissan Maxima, often holding its own, especially in comfort and value.
Performance: The Impala's 305-hp V6 provided robust acceleration, competitive with the Maxima's 300-hp V6 and the 300's base V6, and often surpassing the Avalon's V6 in sheer horsepower. However, rivals like the Maxima (sport-oriented) and Chrysler 300 (RWD/AWD options) offered more dynamic handling or all-weather capability, while the Impala remained FWD and comfort-focused.
Features: Standard features like the 8-inch touchscreen with Apple CarPlay and Android Auto were competitive. However, by 2020, rivals often offered a more comprehensive suite of standard advanced driver-assistance systems (ADAS), like Toyota Safety Sense on the Avalon, or more luxurious interior appointments in their higher trims. The Impala's discontinuation meant it lagged in cutting-edge tech and some premium ADAS compared to newer models.
Reliability: The Impala's 3.6L V6 and 6-speed automatic are known for solid long-term reliability, comparable to the Avalon's reputation for dependability. The Chrysler 300 also has a proven powertrain, while the Maxima's CVT can be a point of concern for some in the long run.
Price: New, the Impala was competitively priced, and its depreciation has made it a strong used value proposition today. Rivals like the Avalon typically commanded higher prices new and hold their value better. The Chrysler 300 often had similar pricing.
Similar Alternatives:
Performance: The Impala's 305-hp V6 provided robust acceleration, competitive with the Maxima's 300-hp V6 and the 300's base V6, and often surpassing the Avalon's V6 in sheer horsepower. However, rivals like the Maxima (sport-oriented) and Chrysler 300 (RWD/AWD options) offered more dynamic handling or all-weather capability, while the Impala remained FWD and comfort-focused.
Features: Standard features like the 8-inch touchscreen with Apple CarPlay and Android Auto were competitive. However, by 2020, rivals often offered a more comprehensive suite of standard advanced driver-assistance systems (ADAS), like Toyota Safety Sense on the Avalon, or more luxurious interior appointments in their higher trims. The Impala's discontinuation meant it lagged in cutting-edge tech and some premium ADAS compared to newer models.
Reliability: The Impala's 3.6L V6 and 6-speed automatic are known for solid long-term reliability, comparable to the Avalon's reputation for dependability. The Chrysler 300 also has a proven powertrain, while the Maxima's CVT can be a point of concern for some in the long run.
Price: New, the Impala was competitively priced, and its depreciation has made it a strong used value proposition today. Rivals like the Avalon typically commanded higher prices new and hold their value better. The Chrysler 300 often had similar pricing.
Similar Alternatives:
- Toyota Avalon (2018-2020): A better alternative for those prioritizing superior fuel economy (especially hybrid option), a more refined ride, and a stronger suite of standard safety features. It generally holds its value better.
- Chrysler 300 (2018-2020): A similar alternative for power (especially with optional Hemi V8) and a classic American sedan feel, with the added benefit of available AWD. It offers a more distinctive, bolder design.
- Nissan Maxima (2018-2020): A similar alternative if seeking a "4-door sports car" with a powerful V6 and more aggressive styling, though its CVT can be a consideration.
- Used Honda Accord (higher trims, 2018-2020): While a mid-size, its spaciousness and feature set in higher trims can rival the Impala for many buyers, offering better fuel economy and handling.
Final Verdict: Is the 2020 Chevrolet Impala a Good Vehicle?
The 2020 Chevrolet Impala is ideal for buyers who prioritize a traditional, comfortable, and spacious full-size sedan experience without breaking the bank. It's perfect for individuals or small families needing ample rear-seat legroom and a huge trunk for road trips or daily errands. It appeals to those who appreciate a smooth, quiet ride and the effortless power of a proven V6 engine.
Is it worth buying? Absolutely, but primarily as a used vehicle. Its value proposition is excellent in the used market due to its robust construction and significant depreciation. Look for an LT trim as it offers a better balance of features, including optional driver-assistance tech, without the higher cost of the discontinued Premier. Given its reliability and the availability of parts, it makes for a smart, economical long-term ownership choice for someone wanting a large, comfortable car rather than an SUV. Avoid models with signs of deferred maintenance, and prioritize those with clear service records.
Is it worth buying? Absolutely, but primarily as a used vehicle. Its value proposition is excellent in the used market due to its robust construction and significant depreciation. Look for an LT trim as it offers a better balance of features, including optional driver-assistance tech, without the higher cost of the discontinued Premier. Given its reliability and the availability of parts, it makes for a smart, economical long-term ownership choice for someone wanting a large, comfortable car rather than an SUV. Avoid models with signs of deferred maintenance, and prioritize those with clear service records.
Jovan
Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.