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2011 Chevrolet Impala Review: An Unreliable Boring Full Size Sedan

Rating: 4.15
Based on 90 Owner Reviews â–¶
Drew B | March 31, 2025
The 2011 Chevrolet Impala is a full-size sedan that has a long history of providing reliable and spacious transportation. Built as a comfortable family car, the Impala’s 9th generation ran from 2006-2016. Key trims included the base LS, mid-range LT, and the luxurious LTZ. New, the 2011 Impala ranged in price from around $24,000 to $30,000. It's popular for its roomy interior, large trunk, and smooth ride, making it a practical choice for many.
The Good

The 2011 Chevrolet Impala offers a compelling blend of advantages. Practically, it boasts good reliability, a spacious and comfortable interior, and a large trunk. Performance is adequate for daily driving. Emotionally, it provides a sense of safety and security, along with an affordable price point and straightforward ownership experience appealing to budget-conscious buyers.

The Bad

The 2011 Chevrolet Impala, while reliable overall, does have some weaknesses. The interior design can feel dated and basic. Some owners have reported issues with the electrical system, particularly with power windows and door locks. Fuel economy isn't class-leading. Also, the handling can be described as unremarkable, lacking the sporty feel of some competitors.

2011 Chevrolet Impala: Quick Overview

  • Engine Options: All 2011 Impalas came standard with a 3.9-liter V6 engine.

  • Horsepower: The 3.9L V6 produces 230 horsepower.

  • Fuel Economy:
    • City: Around 19 MPG

    • Highway: Around 29 MPG

  • 0-60 Times: Approximately 7.8 seconds.

  • Towing Capacity: Not recommended for towing; no official towing capacity is listed by Chevrolet.

  • Trim-Level Features:
    • LS: Includes features such as keyless entry, power driver's seat, cruise control, OnStar, and a CD player with an auxiliary audio input.

    • LT: Adds alloy wheels, upgraded cloth upholstery, remote vehicle start, and steering wheel audio controls. Later in the model year, the LT got Bluetooth connectivity.

    • LTZ: Features leather upholstery, heated front seats, dual-zone automatic climate control, upgraded sound system, 18-inch alloy wheels, and rear spoiler.

  • Safety Features: All Impalas come standard with antilock brakes, traction control, stability control, and front and side airbags.

  • Seating Capacity: 5 passengers

2011 Chevrolet Impala Specifications

Vehicle Information
Year 2011
Make Chevrolet
Model Impala
Trim -
Style -
Type Passenger Sedan
Category Compact Car
Manufacturing Details
Made In Canada
Manufacturing City OSHAWA #2
Dimensions
Doors 4-Door
Curb Weight -
Gross Vehicle Weight Rating -
Overall Height -
Overall Length -
Overall Width -
Wheelbase Length -
Standard Seating -
Engine & Performance
Engine LZ9
Engine Size 3.5L
Engine Cylinders 6
Transmission Automatic
Transmission Type Automatic
Transmission Speeds -
Drivetrain Front-Wheel Drive
Additional Features
Anti-Brake System -
Steering Type -
Pricing
Manufacturer Suggested Retail Price (MSRP) -
Invoice Price -
Delivery Charges -

Vehicle History Report

Vehicle
Specifications
Ownership
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Events
NMVTIS Title
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Salvage/Rebuilt
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Accident
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Theft
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Open Lien
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Past Sale
Listings
Safety
Recalls
Odometer
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Market Price
Analysis

What Problems Does the 2011 Chevrolet Impala Have?

The 2011 Chevrolet Impala generally enjoys a reputation for decent reliability, but several frequently reported problems exist. One common issue involves the electrical system, particularly with power windows and door locks malfunctioning or failing. Some owners have also reported issues with the air conditioning system, including compressor failures and refrigerant leaks. Another recurring problem revolves around the steering system, with complaints about power steering pump failures and unusual noises.

Several recalls affected the 2011 Impala, focusing primarily on safety-related concerns. One notable recall involved a potential issue with the ignition switch, which could cause the engine to stall and the airbags to not deploy in a crash. Another recall addressed a problem with the brake lights, where they might not illuminate properly, increasing the risk of an accident.

Long-term reliability concerns often center on the durability of certain components, such as the transmission and suspension. Some owners have experienced transmission slipping or rough shifting as the vehicle ages. Suspension components, like struts and shocks, may wear out prematurely, leading to a bumpy ride and reduced handling performance. Addressing these issues with regular maintenance can help extend the vehicle's lifespan.

How long will the 2011 Chevrolet Impala last?

A well-maintained 2011 Chevrolet Impala can realistically provide 200,000 miles or more of service. With diligent maintenance, including regular oil changes, fluid flushes, and timely repairs, many owners report exceeding this mileage. However, neglecting routine maintenance can significantly shorten its lifespan. Long-term durability can be affected by rust, especially in regions with harsh winters. Common weaknesses over time include the aforementioned electrical issues, suspension wear, and potential transmission problems. Paying attention to these areas can help maximize the vehicle's longevity.
Positive Owner Reviews
Sailing Alaska
I’ve only put brakes and tires on this that I bought with 20,000 miles in 2012. Today it is with me in Alaska with about 95,000 miles on it.
Lisa
This car has been so comfy no need to ride with pillows. I tried to find 1 exactly like it but the plush seats are not available anymore. I got a car for my Birthday and it doesn’t compare to the body style and comfort of the seats.
Anthony J
This car was one of my favorite. Decent power with decent MPG. Easy to drive and keep clean. Quite on the road with minimal noise emotions. A vehicle that can be driven long distances and not wear you out.
Negative Owner Reviews
Nicole
I have a 2011 and it keeps dropping gages and says check charging station. I put a new alternator, battery, and cable on it I kept saying electrical. Not my favorite car by far. I did have a 2003 chev montie Carlo SS. And it was bad a**.lol
GailLW
I have no complaints about my car the only thing is my truck won't open or my locks don't work and more. Nobody seems to find the problem and the back seats won't let down. I have A/C on 1 side of the vehicle and that's another issue that they can't seem to find the problem
Jim
Slipping tranny growling jerking for 4 mos. Finally quit in all gears.towman came junk.junk,junk.junk junk junk junk junk junk junk junk junka junka junka so much for reliability awards

What Technology & Safety Features are Included?

The 2011 Chevrolet Impala's built-in tech and entertainment features are relatively basic by modern standards, reflecting its age. The base LS trim features a CD player with an auxiliary input, while higher trims like the LT and LTZ offer upgrades such as steering wheel audio controls and, later in the model year for the LT, Bluetooth connectivity. An upgraded sound system was available on the LTZ trim.

Driver-assistance features are limited, as the 2011 Impala lacks many of the advanced technologies found in newer cars. Standard safety features include antilock brakes, traction control, stability control, and front and side airbags. Optional features were few and far between.

Crash-test ratings for the 2011 Chevrolet Impala were generally positive. The National Highway Traffic Safety Administration (NHTSA) awarded the Impala a five-star overall safety rating. The Insurance Institute for Highway Safety (IIHS) gave the Impala a "Good" rating in frontal offset and side impact crash tests. These ratings suggest a reasonably safe vehicle for its time.

What Colors Options are Available?

Exterior Colors
Black
Summit White
Silver Ice Metallic
Cyber Gray Metallic
Gold Mist Metallic
Imperial Blue Metallic
Red Jewel Tintcoat
Sport Red Metallic
Interior Colors
Dark Gray
Neutral

2011 Chevrolet Impala Prices and Market Value

When new, the 2011 Chevrolet Impala ranged from approximately $24,000 to $30,000 depending on the trim level. Currently, used market prices typically range from $4,000 to $8,000, depending on condition, mileage, and location. The Impala has experienced significant depreciation due to its age and the availability of newer, more technologically advanced vehicles. Factors affecting resale value include overall condition, maintenance history, mileage, and whether it has a clean title. Models with lower mileage and a well-documented maintenance record tend to command higher prices.

2011 Chevrolet Impala Cost of Ownership

The 2011 Chevrolet Impala is generally economical to own. Insurance costs are typically moderate. Fuel consumption is average for its class. Maintenance costs are reasonable, with readily available and affordable parts. Repairs are usually straightforward. However, potential electrical or transmission issues can increase long-term costs. Overall, the Impala presents a budget-friendly option for those seeking reliable transportation, particularly if preventative maintenance is performed regularly.

2011 Chevrolet Impala Fuel Efficiency

Fuel Type Flex Fuel (Gas Ethanol
Fuel Capacity 23 gallons
City Mileage 19 miles/gallon
Highway Mileage 29 miles/gallon

2011 Chevrolet Impala Safety Rating

NHTSA
Overall Rating Not Tested
Overall Frontal Star Rating Not Tested
Side Overall Star Rating Not Tested
Overall Rollover Star Rating
Combined Front Seat Rating Not Tested
Combined Rear Seat Rating Not Tested
Overall Frontal Star Rating Not Tested
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating Not Tested
Side Barrier Star Ratings Not Tested
Side Pole Star Rating Not Tested
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2011 Chevrolet Impala Recalls & Defects

Suspension:front:control Arm:lower ARM
Recall date 2012-08-03
Recall no. 12v377000
Source NHTSA
Summary General Motors (Gm) IS Recalling Certain Model Year 2008-2012 Chevrolet Impala Police Vehicles Because THE Front Lower Control Arms MAY Fracture. This Safety Recall Does NOT Include Non-Police Chevrolet Impala Vehicles.
Consequence A Broken Control ARM CAN Result IN THE Loss OF Control OF THE Vehicle, Increasing THE Risk OF A Crash.
Remedy GM Will Notify Owners, and Dealers Will Replace Both Front Lower Control Arms, Free OF Charge. THE Safety Recall Began ON August 21, 2012. Owners MAY Contact THE Chevrolet Owner Center AT 1-866-694-6546.
Notes Gm's Campaign Number IS 12104.owners MAY Also Contact THE National Highway Traffic Safety Administration's Vehicle Safety Hotline AT 1-888-327-4236 (Tty: 1-800-424-9153), or GO TO Www.safercar.gov.
Electrical System:ignition
Recall date 2014-06-23
Recall no. 14v355000
Source NHTSA
Summary This Defect CAN Affect THE Safe Operation OF THE Airbag System. Until This Recall IS Performed, Customers Should Remove All Items From Their KEY Rings, Leaving Only THE Ignition Key. THE KEY FOB (IF Applicable), Should Also BE Removed From THE KEY Ring. General Motors LLC (Gm) IS Recalling Certain Model Year 2005-2009 Buick Lacrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac Deville, 2006-2011 Cadillac Dts, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo Vehicles. IN THE Affected Vehicles, THE Weight ON THE KEY Ring and Road Conditions or Some Other Jarring Event MAY Cause THE Ignition Switch TO Move OUT OF THE RUN Position, Turning OFF THE Engine.
Consequence IF THE KEY IS NOT IN THE RUN Position, THE AIR Bags MAY NOT Deploy IF THE Vehicle IS Involved IN A Crash, Increasing THE Risk OF Injury. Additionally, A KEY Knocked OUT OF THE RUN Position Will Cause Loss OF Engine Power, Power Steering, and Power Braking, Increasing THE Risk OF A Vehicle Crash.
Remedy GM Will Notify Owners, and Dealers Will Install Two KEY Rings and AN Insert IN THE KEY Slot or A Cover Over THE KEY Head ON All Ignition Keys, Free OF Charge. THE Recall Began ON September 23, 2014. Owners MAY Contact General Motors Customer Service AT 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (chevrolet). Gm's Number FOR This Recall IS 14299.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.

2011 Chevrolet Impala Insurance

Insurance for a 2011 Chevrolet Impala is moderately priced, reflecting its status as a Passenger Sedan with strong safety ratings and
reasonable repair costs.

How Does the 2011 Chevrolet Impala Compare to Other Passenger Sedan?

The 2011 Chevrolet Impala competed against other full-size sedans like the Toyota Avalon, Ford Taurus, and Chrysler 300. In terms of performance, the Impala's V6 engine was adequate, but the Taurus offered more powerful engine options. Feature-wise, the Avalon generally provided a more luxurious and refined experience, while the Chrysler 300 had a more stylish design. Reliability is a strong suit for the Impala and Avalon, while the Taurus had some reported issues. Price-wise, the Impala was typically more affordable than the Avalon.

Alternatives to the 2011 Impala include:
  • Toyota Avalon: Offers better refinement and a stronger reputation for long-term reliability, but at a higher price.
  • Ford Taurus: Provides more modern styling and available all-wheel drive, but reliability can be a concern.
  • Buick LaCrosse: A more luxurious GM alternative offering a similar driving experience but with upgraded features.
The Avalon is a better alternative for those prioritizing reliability and refinement, while the Taurus might appeal to buyers seeking modern styling and available all-wheel drive. The Buick LaCrosse offers a similar driving experience with more luxury.

Ranks #1127 Sedan

1 2023 Toyota Camry (5.0★)
2 2023 Honda Accord (0.0★)
3 2023 Lexus ES (0.0★)
4 2024 Subaru Legacy (5.0★)
5 2022 Mazda MX-30 (4.0★)
6 2024 BMW M3 (0.0★)
7 2023 Ford Mustang (5.0★)
8 2023 Mercedes-Benz AMG GT (0.0★)
9 2023 Audi A3 (0.0★)
10 2023 Chevrolet Camaro (5.0★)
11 2023 Hyundai Elantra Hybrid (0.0★)
12 2023 Nissan Altima (4.0★)
1127 2011 Chevrolet Impala (5.0★)

Final Verdict: Is the 2011 Chevrolet Impala a Good Passenger Sedan?

The 2011 Chevrolet Impala is a practical choice for budget-conscious buyers seeking a spacious and reliable full-size sedan. It's ideal for families, commuters, or anyone prioritizing comfort and affordability over cutting-edge technology or sporty handling. Whether it's worth buying depends on the condition and price. Given its age, a used 2011 Impala is the only option. It's worth considering if you find a well-maintained example with a clean title and documented maintenance history, preferably the LT or LTZ trim for added features. A pre-purchase inspection by a trusted mechanic is highly recommended.

2011 Chevrolet Impala Owner Reviews

4.15
Consumer Rating, Based on 90 Consumer Reviews
Overall rating
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NassT on July 7, 2024

We purchased this as a CPO in 2012 with 16k miles.

We purchased this as a CPO in 2012 with 16k miles. I have been very good about fluids maintenance, regular oil changes, transmission fluid exchange service, power steering, coolant, etc. In return the car now has 214,000 miles without one single mechanical repair. Sure it has needed tires and brakes and some minor electrical replacements (gas pedal, turn signal stalk and the servos that control heat/cool) but all in those "repairs" have added up to about $500 in almost 200k miles of driving. I have never met anyone who has had better service out of any car of any brand than we have out of this one! Sure wish they still made them like this.

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4latino5 on November 5, 2023

My Impala

The only issues with the impala is the transmission are bad the ignition which I'm having issues now,and it seems every 6 months to a year I have to change front hub bearing and struts. Besides those issues oh and the governor mine is at 112 mph it sucks. But overall a perfect vehicle for traveling and everyday commute.

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Tim on April 24, 2023

This Car Doesn’t Die!

This has honestly been a reliable car and im not one to leave reviews. Bought this car for $1000 at 208k miles. Yes, the mileage scared me as well. It currently just hit 230k Miles and Still runs like a dream. I had to replace my Rack & pinion eventually which is a known issue on these vehicles, other then that just regular maintenance scheduled oil changes, new tires alignments i really haven’t dumped a ton of money into this car like i have past vehicles and i expect it to reach 250k-300k the way this is driving. Impressed is an understatement.

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Patsy Thomas on March 16, 2023

Owning a 2011 Chevy Impala. Is it worth owning? Ye

My poor car has had a lot of problems but as far as driving it, I love it. I would recommend buying a 2011 Impala.

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Kathy on January 17, 2023

Run away from any GM vehicle

Absolute xxx, even GM wouldn't honor the extended warranty, they just gave me money I paid for the warranty. Leaking sunroof destroyed the car. Car is worthless now.

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Nicole on September 8, 2022

But still paying an can't drive it at all now

I have a 2011 and it keeps dropping gages and says check charging station. I put a new alternator, battery, and cable on it I kept saying electrical. Not my favorite car by far. I did have a 2003 chev montie Carlo SS. And it was bad a**.lol

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1

Sailing Alaska on May 4, 2021

Never did more than brakes and maintenance.

I’ve only put brakes and tires on this that I bought with 20,000 miles in 2012. Today it is with me in Alaska with about 95,000 miles on it.

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Deaftrooper on February 27, 2021

Best damn car I ever owned

My previous car was a 2005 Sebring that was nothing but problems. After the head gasket finally went in 2016, the dealer on the lot talked us onto buying this. Was hesitant, as it was more than we wanted to pay. But ended up being an absolutely awesome car. Barely had to take it in to be serviced for anything. Unfortunately, ended up crashing it on an icy road. Wanted to buy another one, but we are needing an SUV. I hope Chevy will start making these again someday. If I had to complain about anything, the angled headrest hurt my neck and I had to tilt the seat back a bit to be more comfortable. Also hated how the middle headrest on back seat blocked my rear view.

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Lisa on November 8, 2020

This I’d definitely a road trip car with those sof

This car has been so comfy no need to ride with pillows. I tried to find 1 exactly like it but the plush seats are not available anymore. I got a car for my Birthday and it doesn’t compare to the body style and comfort of the seats.

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Swiftshawn on November 4, 2020

Runs good and very comfortable

Spacious and reliable. I use this car to drive back and forth to work. It gets outstanding gas mileage and has enough power to get you around town or on the highway.

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Drew B

Drew is a seasoned automotive expert and contributor to VinCheck.info. With nearly 15 years of experience as a former Porsche technician, he brings a wealth of hands-on knowledge to his writing. Born in North Carolina, a region renowned for its deep-rooted NASCAR culture, Drew developed a passion for cars early in life, often building and working on vehicles from a young age. At VINCheck, Drew leverages his extensive technical background to provide in-depth analyses of various vehicles. His articles often focus on engine performance, reliability, and maintenance insights, offering readers practical information grounded in real-world experience. Some of his notable contributions include reviews on the Mazda CX-5's longevity and detailed examinations of engine options for models like the 2011 Toyota Camry and Tacoma