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2020 Nissan Murano Review: Reliable Midsize SUV With Reasonable Ownership Costs

Rating: 4.86
Based on 79 Owner Reviews â–¶
Simon A | March 31, 2025
The Nissan Murano, introduced in 2002, is a mid-size crossover SUV known for its distinctive styling and comfortable ride. The 2020 model continues this tradition. Key trims include S, SV, SL, and Platinum. Its standout features include a premium interior feel and a focus on comfort over sporty handling. New pricing ranged from approximately $31,530 to $43,930. The Murano's popularity stems from its stylish design and refined driving experience.
The Good

The 2020 Nissan Murano offers a comfortable and refined ride, appealing to those seeking a relaxed driving experience (emotional). It provides a spacious interior with quality materials. Its V6 engine delivers adequate performance. From a practical standpoint, it offers decent fuel efficiency for its class and is considered generally reliable. The Murano provides good value for its features and comfort.

The Bad

The 2020 Nissan Murano's continuously variable transmission (CVT) is a potential point of concern; some owners have reported issues. Its handling is not as sporty as some competitors. The infotainment system, while functional, isn't the most modern. Finally, the rear visibility could be better. Potential buyers should have the CVT thoroughly inspected before purchase.

2020 Nissan Murano: Quick Overview

2020 Nissan Murano Key Specs:

  • Engine: 3.5-liter V6
  • Horsepower: 260 hp @ 6,000 rpm
  • Torque: 240 lb-ft @ 4,400 rpm
  • Transmission: Continuously Variable Transmission (CVT)
  • Fuel Economy (City/Highway/Combined): 20/28/23 mpg (FWD), 20/28/23 mpg (AWD)
  • 0-60 mph: Approximately 7.3 seconds
  • Towing Capacity: 1,500 lbs (when properly equipped)
  • Trim-Level Features:
    • S: 8-inch touchscreen, Apple CarPlay and Android Auto, automatic emergency braking, rear cross-traffic alert, blind-spot warning, push-button start.
    • SV: Adds navigation, adaptive cruise control, heated front seats, remote start, blind spot intervention.
    • SL: Adds leather upholstery, Bose premium audio system, heated rear seats, power panoramic moonroof, 360-degree camera.
    • Platinum: Adds premium leather upholstery, heated and cooled front seats, power tilt/telescoping steering wheel, dark wood trim.
All trims include NissanConnect services, allowing for remote access and emergency assistance features. All models also feature standard safety equipment like vehicle dynamic control (VDC) and traction control system (TCS).

2020 Nissan Murano Specifications

Vehicle Information
Year 2020
Make Nissan
Model Murano
Trim -
Style Front-Wheel Drive
Type Sport Utility Vehicle
Category Mid-Size Station Wagon
Manufacturing Details
Made In United States
Manufacturing City CANTON
Dimensions
Doors 4-Door
Curb Weight 1734.08 kg
Gross Vehicle Weight Rating 2721.55 kg
Overall Height 172.21 cm
Overall Length 488.7 cm
Overall Width 191.52 cm
Wheelbase Length 282.45 cm
Standard Seating 5
Engine & Performance
Engine Regular Unleaded V-6 3.5 L/213
Engine Size 3.5L
Engine Cylinders 6
Transmission Automatic
Transmission Type Automatic
Transmission Speeds 1-Speed
Drivetrain Front-Wheel Drive
Additional Features
Anti-Brake System 4-Wheel ABS
Steering Type Rack & Pinion
Pricing
Manufacturer Suggested Retail Price (MSRP) $31,350 USD
Invoice Price -
Delivery Charges $1,045 USD

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What Problems Does the 2020 Nissan Murano Have?

Frequently reported problems for the 2020 Nissan Murano often revolve around the CVT (Continuously Variable Transmission). Some owners have experienced issues such as shuddering, hesitation, or complete transmission failure. These issues can be costly to repair.
While specific recall information for the 2020 model should be verified on the NHTSA website, Nissan vehicles with CVTs have been subject to recalls in the past due to transmission-related concerns. Check for any open recalls related to the transmission, braking system, or other safety components.
Long-term reliability concerns primarily stem from the CVT's durability. Regular maintenance, including fluid changes at recommended intervals, is crucial for prolonging the transmission's life. Some owners proactively change the CVT fluid more frequently than the recommended interval. Other potential issues, though less frequent, include electrical problems and sensor malfunctions. Owners should be mindful of any unusual noises, vibrations, or warning lights and address them promptly to prevent more significant problems down the road.

How long will the 2020 Nissan Murano last?

With regular maintenance, a 2020 Nissan Murano can realistically provide 150,000 to 200,000 miles or 10-13 years of service. However, lifespan heavily depends on maintenance habits. The CVT is the primary long-term durability concern. Consistent and timely CVT fluid changes are critical to preventing premature failure. Other factors affecting longevity include driving conditions (city vs. highway) and climate. Neglecting routine maintenance, such as oil changes and brake service, will significantly shorten the vehicle's lifespan. Rust can also be a factor in regions with harsh winters and road salt.
Positive Owner Reviews
Kimberly Cole
I absolutely love this car, especially all the safety equipment. My only complaint is you can't see out of the rear window very well. But all the newer cars have this same problem.
Vernalynne
I bought this car right after I lost my husband. Being a senior widow, I wanted something I felt safe and secure driving. It's been 4 months and I am still thankful for the decision I made. I get 29.6 mpg which is amazing considering I have put nearly 5,000 miles on it. At the dealership everything passed inspection and oil change with flying colors. They are so kind and helpful there and I feel I can trust them completely to service my car. I wouldn't change a thing about this beautiful SUV. A pleasure to own and drive.
Liz
I love this car. It is fun to drive. I am still learning how to use everything, but I am having fun learning. It gets great gas mileage which is important since I drive 100 miles a day. I feel so spoiled with all of the features that it has.
Negative Owner Reviews
Old pilot
This car was delivered with many safety features disabled and the dash clock cannot be set. Radio only has one year warranty verses the factory 3/36

What Technology & Safety Features are Included?

The 2020 Nissan Murano boasts a range of built-in tech, entertainment, driver-assistance, and safety features. Standard tech includes an 8-inch touchscreen display with Apple CarPlay and Android Auto integration, Bluetooth connectivity, and a six-speaker audio system. Higher trims offer features like a premium Bose audio system, navigation, and NissanConnect Services for remote access and emergency assistance.
Standard driver-assistance features include automatic emergency braking, rear cross-traffic alert, and blind-spot warning. Optional features, available on higher trims, include adaptive cruise control, blind spot intervention, lane departure warning, and a 360-degree camera system.
Safety features include standard vehicle dynamic control (VDC), traction control system (TCS), anti-lock braking system (ABS), and a suite of airbags.
The 2020 Nissan Murano generally receives good crash-test ratings from the IIHS (Insurance Institute for Highway Safety) and NHTSA (National Highway Traffic Safety Administration). These ratings assess the vehicle's performance in various crash scenarios, providing valuable information for potential buyers concerned about safety.

What Colors Options are Available?

Exterior Colors
Brilliant Silver Metallic
Magnetic Black Pearl
Gun Metallic
Pearl White Tricoat
Deep Blue Pearl
Mocha Almond Pearl
Scarlet Ember Tintcoat
Interior Colors
Graphite Interior
Cashmere Interior

2020 Nissan Murano Prices and Market Value

The 2020 Nissan Murano had a starting MSRP of around $31,530, with higher trims reaching upwards of $44,000 when new. Current used market prices typically range from $18,000 to $28,000, depending on condition, mileage, and trim level. The Murano depreciates at an average rate for its class. Factors affecting resale value include mileage, condition, maintenance history, trim level, and location. Models with lower mileage, a clean accident history, and complete maintenance records command higher prices. The Platinum trim typically holds its value slightly better due to its premium features.

2020 Nissan Murano Cost of Ownership

The 2020 Nissan Murano's insurance costs are average for its class. Fuel costs are reasonable, with a combined MPG of around 23. Routine maintenance, such as oil changes and tire rotations, is fairly standard. However, potential CVT repairs can significantly increase long-term ownership costs. Overall, the Murano is neither exceptionally economical nor particularly costly to own, but proactive CVT maintenance is crucial to preventing expensive repairs and ensuring better long-term affordability.

2020 Nissan Murano Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity 71.92 liters
City Mileage 8.5 km/l
Highway Mileage 11.9 km/l

2020 Nissan Murano Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Nissan Murano Recalls & Defects

Steering:linkages
Recall date 2021-03-11
Recall no. 21v170000
Source NHTSA
Summary Nissan North America, Inc. (Nissan) IS Recalling Certain 2020 Nissan Murano Vehicles. THE Left And/Or Right-Hand Transverse Link MAY NOT Have Been Manufactured Correctly, Which Could Result IN IT Separating From THE Ball Joint.
Consequence Ball Joint Separation CAN Cause A Loss OF Vehicle Control, and Increase THE Risk OF A Crash.
Remedy Nissan Will Notify Owners, and Dealers Will Inspect THE Transverse Link's LOT Codes, and IF Necessary, Replace Them and Perform A Vehicle Alignment, Free OF Charge. Owner Notification Letters Were Mailed ON MAY 6, 2021. Owners MAY Contact Nissan Customer Service AT 1-800-867-7669. Nissan's Number FOR This Recall IS Pc797.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Steering:linkages:knuckle:spindle:arm
Recall date 2021-05-27
Recall no. 21v402000
Source NHTSA
Summary Nissan North America, Inc. (Nissan) IS Recalling Certain 2020 Nissan Murano, Infiniti Qx60, 2021 Nissan Gt-R, Infiniti Qx50, and Q50 Vehicles. THE Front Steering Knuckle or Rear Axle Housing MAY Have Insufficient Strength DUE TO Improper Heat-Treatment.
Consequence THE Steering Knuckle or Rear Axle Could Deform Upon Impact, Such AS From Hitting A Curb, Resulting IN A Loss OF Steering Control, or Possible Wheel Separation. Both OF These Conditions CAN Increase THE Risk OF A Crash.
Remedy Dealers Will Inspect and Replace THE Front Steering Knuckle and Rear Axle Housing, AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed July 26, 2021. Nissan Owners MAY Contact Customer Service AT 1-800-867-7669. Infiniti Owners MAY Contact Customer Service AT 1-800-662-6200.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Suspension:rear:axle:spindle
Recall date 2021-05-27
Recall no. 21v402000
Source NHTSA
Summary Nissan North America, Inc. (Nissan) IS Recalling Certain 2020 Nissan Murano, Infiniti Qx60, 2021 Nissan Gt-R, Infiniti Qx50, and Q50 Vehicles. THE Front Steering Knuckle or Rear Axle Housing MAY Have Insufficient Strength DUE TO Improper Heat-Treatment.
Consequence THE Steering Knuckle or Rear Axle Could Deform Upon Impact, Such AS From Hitting A Curb, Resulting IN A Loss OF Steering Control, or Possible Wheel Separation. Both OF These Conditions CAN Increase THE Risk OF A Crash.
Remedy Dealers Will Inspect and Replace THE Front Steering Knuckle and Rear Axle Housing, AS Necessary, Free OF Charge. Owner Notification Letters Were Mailed July 26, 2021. Nissan Owners MAY Contact Customer Service AT 1-800-867-7669. Infiniti Owners MAY Contact Customer Service AT 1-800-662-6200.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.

2020 Nissan Murano Warranty

Basic
Original warranty 36 months / 36,000 miles
Estimated remaining Expired
Powertrain
Original warranty 60 months / 60,000 miles
Estimated remaining Expired
Rust
Original warranty 0 months / No data
Estimated remaining Expired

2020 Nissan Murano Insurance

Insurance for a 2020 Nissan Murano is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.

How Does the 2020 Nissan Murano Compare to Other Sport Utility Vehicle?

The 2020 Nissan Murano competes with vehicles like the Honda Passport, Toyota Venza, Ford Edge, and Hyundai Santa Fe. In terms of performance, the Murano's V6 is adequate, but the Ford Edge offers more powerful engine options. Feature-wise, the Murano provides a competitive set of standard and optional equipment. However, regarding reliability, the Honda Passport and Toyota Venza generally outperform the Murano, primarily due to concerns about the CVT. The Hyundai Santa Fe presents a similar value proposition to the Murano, with comparable pricing and features, and is considered more reliable by some metrics.
While the Murano offers a comfortable and stylish ride, the Honda Passport and Toyota Venza might be better alternatives for buyers prioritizing long-term reliability. The Ford Edge is a strong contender for those seeking more powerful performance. The Hyundai Santa Fe is a good all-around choice offering a blend of features, value, and reliability.

Ranks #817 SUV

1 2023 Toyota 4Runner (5.0★)
2 2023 Honda CR-V Hybrid (5.0★)
3 2023 Lexus GX (0.0★)
4 2024 Mazda CX-90 PHEV (0.0★)
5 2024 Subaru Crosstrek (5.0★)
6 2024 BMW iX (0.0★)
7 2023 Ford Bronco Sport (5.0★)
8 2023 Mercedes-Benz EQB (0.0★)
9 2024 Chevrolet Trax (5.0★)
10 2023 Audi A4 allroad (0.0★)
11 2023 Hyundai Kona N (0.0★)
12 2023 Nissan ARIYA (5.0★)
817 2020 Nissan Murano (5.0★)

Final Verdict: Is the 2020 Nissan Murano a Good Sport Utility Vehicle?

The 2020 Nissan Murano is ideal for buyers prioritizing comfort, style, and a relaxed driving experience over sporty handling or rugged off-road capability. It's a good choice for those who appreciate a refined interior and don't need a third-row seat. Whether it's worth buying depends on the price and condition. A used 2020 Murano can be a good value if it has been well-maintained and the CVT has been properly serviced. Having a pre-purchase inspection done by a trusted mechanic is highly recommended. Lower trims (S or SV) offer the best value, while the Platinum trim provides more luxury features at a higher price point.

2020 Nissan Murano Owner Reviews

4.86
Consumer Rating, Based on 79 Consumer Reviews
Overall rating
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Josieb on December 27, 2023

Love My Murano!

I love this SUV! The ride is smooth and amazing. The mileage and gas is great for a 6 cylinder! What a great vehicle. I bought the 2020 SV after researching. I am very happy with it. Only thing i wish the passenger seat had a lumbar seat! Other then that this car is a winner!

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Kimberly Cole on November 6, 2023

Love this car.

I absolutely love this car, especially all the safety equipment. My only complaint is you can't see out of the rear window very well. But all the newer cars have this same problem.

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Vernalynne on June 24, 2023

Love this SUV so much!

I bought this car right after I lost my husband. Being a senior widow, I wanted something I felt safe and secure driving. It's been 4 months and I am still thankful for the decision I made. I get 29.6 mpg which is amazing considering I have put nearly 5,000 miles on it. At the dealership everything passed inspection and oil change with flying colors. They are so kind and helpful there and I feel I can trust them completely to service my car. I wouldn't change a thing about this beautiful SUV. A pleasure to own and drive.

Was this review helpful?
1
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Liz on May 17, 2022

I love this car

I love this car. It is fun to drive. I am still learning how to use everything, but I am having fun learning. It gets great gas mileage which is important since I drive 100 miles a day. I feel so spoiled with all of the features that it has.

Was this review helpful?
1
0

Mike S on May 14, 2022

2020 Murano saved us

Our 2020 saved my wife Dawn and my lives . Head on crash Sept. 3021 . I suffered a fractured neck at the C2 level . Surgery followed in Jan. 2022 . We took delivery of our 2022 Murano today , May 13 . No doubt as to what make , model we chose to replace our 2020 Murano .

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Peter on April 8, 2022

The Murano is a winner

This is my 7th Murano and I would rate them all this highly. All leased from and serviced by Ramsey Nissan. Go see them. Also excellent gas mileage.

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Tim on March 1, 2022

Great Prices and Great Cars

Nissan of Streetsboro Is a great place to buy a car! Go see Josh he will help you and your family with there next vehicle. Car was Clean and What I wanted

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Ann P on May 1, 2021

My wife loves her Murano

Stylish, comfortable, great ride, quiet, but most importantly, my wife loves it and is very happy we bought this car. This s her first new car in a long time and she is very proud of it.

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Robert on March 23, 2021

Grateful for an excellent and beautiful car.

I especially like the way it looks from the outside and the equipment in making the ride very enjoyable - the electronic specialties make a the driving experience a most pleasurable one.

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ahpr93 on March 15, 2021

Unexpected Love

Didn't plan to walk out with a Murano, but very glad I did. Only have the S trim, but enjoy the safety tech package and remote start. V6 is much better power over the rogue & altima in my opinion. Tons of room in the trunk and with the seats down!

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Simon A

Simon is a contributor to VinCheck, where he provides articles and reviews on various automotive topics. His work focuses on delivering accurate and up-to-date information about used cars, helping readers make informed decisions.