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2017 Chrysler Pacifica Review: Luxury Minivan With Bad Transmission & Engine Problems

Rating: 4.48
Based on 100 Owner Reviews β–Ά
Jovan | March 31, 2025
The 2017 Chrysler Pacifica marked Chrysler's re-entry into the minivan segment, replacing the Town & Country. It boasts a minivan body style and was initially offered in trims like LX, Touring, Touring-L, Touring-L Plus, and Limited. New pricing started around $29,000, reaching over $42,000 for the top trim. Its Stow 'n Go seating and available hybrid powertrain set it apart, making it a popular choice for families needing versatility and fuel efficiency.
The Good

The 2017 Pacifica offers a comfortable ride and a spacious, well-designed interior (emotional appeal). Practically, it excels in fuel efficiency, especially the hybrid model. The Stow 'n Go seating provides unmatched cargo versatility, and the overall value proposition makes it an attractive option for budget-conscious families needing a reliable and functional minivan.

The Bad

Some 2017 Pacifica owners have reported issues with the electronic systems, including the infotainment screen and power sliding doors. Transmission problems have also been noted. It's crucial to check the vehicle's service history and get a pre-purchase inspection to address any potential problems before buying. Reliability concerns persist for some owners.

2017 Chrysler Pacifica: Quick Overview

  • Engine Options:
    * 3.6L V6 (Gasoline)
    * 3.6L V6 (Hybrid - paired with electric motors)
  • Horsepower:
    * 3.6L V6 (Gasoline): 287 horsepower
    * 3.6L V6 (Hybrid): 260 total system horsepower
  • Fuel Economy:
    * 3.6L V6 (Gasoline): 18 MPG city / 28 MPG highway
    * 3.6L V6 (Hybrid): 84 MPGe combined (electric + gas), 32 MPG combined (gas only)
  • 0-60 Times:
    * 3.6L V6 (Gasoline): Approximately 7.4 seconds
    * 3.6L V6 (Hybrid): Approximately 7.8 seconds
  • Towing Capacity:
    * 3.6L V6 (Gasoline): 3,600 lbs
    * 3.6L V6 (Hybrid): Not Recommended for Towing
  • Trim-Level Features:
    * LX: Stow 'n Go seating, 5-inch touchscreen, rearview camera, six-speaker audio system
    * Touring: Power sliding doors, tri-zone climate control
    * Touring-L: Leather seats, blind-spot monitoring, rear cross-path detection
    * Touring-L Plus: 8.4-inch touchscreen, premium audio system, heated second-row seats
    * Limited: Power folding third-row seats, hands-free power sliding doors and liftgate, navigation, premium leather

2017 Chrysler Pacifica Specifications

Vehicle Information
Year 2017
Make Chrysler
Model Pacifica
Trim -
Style Front-Wheel Drive
Type Van
Category Minivan
Manufacturing Details
Made In Canada
Manufacturing City WINDSOR
Dimensions
Doors 4-Door
Curb Weight 1964.05 kg
Gross Vehicle Weight Rating -
Overall Height 177.55 cm
Overall Length 517.14 cm
Overall Width 202.18 cm
Wheelbase Length 308.86 cm
Standard Seating 7
Engine & Performance
Engine Regular Unleaded V-6 3.6 L/220
Engine Size 3.6L
Engine Cylinders 6
Transmission 9-Speed Automatic
Transmission Type Automatic
Transmission Speeds 9-Speed
Drivetrain Front-Wheel Drive
Additional Features
Anti-Brake System 4-Wheel ABS
Steering Type Rack & Pinion
Pricing
Manufacturer Suggested Retail Price (MSRP) $28,595 USD
Invoice Price $28,470 USD
Delivery Charges $995 USD

Vehicle History Report

Vehicle
Specifications
Ownership
History
All History
Events
NMVTIS Title
History Check
Salvage/Rebuilt
Check
Accident
Check
Theft
Check
Open Lien
Check
Past Sale
Listings
Safety
Recalls
Odometer
Check
Market Price
Analysis

What Problems Does the 2017 Chrysler Pacifica Have?

The 2017 Chrysler Pacifica has faced several reported problems. Frequently cited issues include electronic malfunctions such as infotainment system glitches (freezing, unresponsive screens), power sliding door failures, and issues with the Uconnect system. Some owners have also reported problems with the nine-speed automatic transmission, experiencing rough shifting or hesitation.
Recalls for the 2017 Pacifica have addressed issues such as potential rollaway risks due to parking pawl issues, wiring harness problems that could lead to fires, and airbag malfunctions. It's important to check the vehicle's VIN for any outstanding recalls before purchase.
Long-term reliability is a concern for some owners, with reports of increased maintenance costs over time. Specific issues often relate to the electrical systems and transmission. While the hybrid model offers excellent fuel economy, its complex powertrain can also be a source of potential long-term repairs. Prospective buyers should carefully review the vehicle's maintenance history and consider a thorough pre-purchase inspection by a qualified mechanic to identify any existing or potential problems.

How long will the 2017 Chrysler Pacifica last?

With proper maintenance, a 2017 Chrysler Pacifica can reasonably reach 150,000 to 200,000 miles or provide 10-12 years of service. However, long-term durability depends heavily on maintenance habits. Regular oil changes, transmission fluid services, and addressing issues promptly are crucial. Weaknesses often emerge in the electrical system, including infotainment glitches and sensor failures. The transmission can also become a concern over time, potentially requiring expensive repairs. Hybrid models' battery life also impacts longevity, requiring eventual replacement at a significant cost.
Positive Owner Reviews
Kip
Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.
Burns Family
The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.
Mara
This is the perfect van for traveling. It is comfortable and there is plenty of room for luggage. This is one of the few vehicles that has enough legroom for my husband in the passenger seat. He is 6'5". It is large enough that I can hold my own on the interstate. Would of kept this one except we were interested in a hybrid.
Negative Owner Reviews
Adnan
Vehicle have quality and reliability issues. I bought 3 years old vehicle, this vehicle have paint bubbling issue on the hood, check engine light issue due to electrical issues & wiper squeaking issue.
Kim49418
I purchased my Pacifica new when they first were introduced. So many things I wanted to live about it! Searched all over to find all of the bells and whistles that I wanted before making two separate trips to a dealership 2 1/2 hours away from my home to purchase. Worst new car experience EVER! I had to call roadside assistance more times on this car than all of the other cars I owned in my life combined! Serviced numerous times for mechanical issues! Many times they could not find the problem so I would have to keep calling roadside assistance! Shopping cart at the local grocery store hit the rear hatch at 7,000 miles causing over 800 worth of damage! I just took a loss and sold it to a dealership. It had a tire that kept going flat and extensive rust bubbling under the paint on the hood...the van had 25,000 miles on it!!!! I paid $50,000 for a Limited edition with every option available. I would have had a more reliable vehicle buying a few thousand dollar hoopty on FB marketplace!
GEORGE
I bought a car protection to help me if I get a flat tire. I know installing a Compact Disc player will void my car warranty. Yes no Spare not even a donut! On trips to mountains I get a radio station or just noise, yes in 2017 this is well!! It cost the factory only a few dollars to keep the CD Player. But the Factory and dealer thinks it is old fashioned to provide CD Player.

What Technology & Safety Features are Included?

The 2017 Chrysler Pacifica boasts a range of tech, entertainment, driver-assistance, and safety features. Standard tech includes a 5-inch touchscreen (upgradable to an 8.4-inch screen), Uconnect infotainment system, Bluetooth connectivity, and a rearview camera. Entertainment options include a rear-seat entertainment system with dual 10-inch touchscreens, HDMI inputs, and wireless headphones.
Driver-assistance features, depending on the trim, include blind-spot monitoring, rear cross-path detection, adaptive cruise control, forward collision warning with automatic emergency braking, lane departure warning, and park assist. Safety features include multiple airbags, electronic stability control, and anti-lock brakes.
The 2017 Pacifica earned good crash-test ratings from the IIHS (Insurance Institute for Highway Safety) and NHTSA (National Highway Traffic Safety Administration), providing reassurance for safety-conscious buyers. Optional features such as a 360-degree surround-view camera and parallel/perpendicular park assist further enhance safety and convenience. The Uconnect system, while feature-rich, has been a source of some reported problems, so its functionality should be thoroughly checked during inspection.

What Colors Options are Available?

Exterior Colors
Billet Silver Metallic Clearcoat
Brilliant Black Crystal Pearlcoat
Bright White Clearcoat
Granite Crystal Metallic Clearcoat
Jazz Blue Pearlcoat
Molten Silver Clearcoat
Toasted Coconut Pearlcoat
Tusk White
Interior Colors
Black/Alloy
Black/Alloy/ Cranberry Wine Stitching
Black/Alloy/Diesel Gray Stitching
Cognac/Alloy

2017 Chrysler Pacifica Prices and Market Value

When new, the 2017 Chrysler Pacifica ranged from approximately $29,000 for the base LX trim to over $42,000 for the Limited trim. Currently, used market prices typically range from $14,000 to $25,000, depending on condition, mileage, and trim level. The Pacifica has experienced significant depreciation. Factors affecting resale value include the vehicle's condition, mileage, accident history, and the presence of desirable features like the hybrid powertrain or rear-seat entertainment system. Vehicles with a clean title and well-documented maintenance history command higher prices.

2017 Chrysler Pacifica Cost of Ownership

Insurance costs for the 2017 Pacifica are generally average for a minivan. Fuel costs vary; the gasoline model is typical, while the hybrid offers significant savings. Maintenance can be moderate if adhering to the maintenance schedule. However, repairs, especially for electronic or transmission issues, can be costly. Long-term ownership costs can be higher than average due to potential reliability concerns, making it moderately costly to own, particularly if unexpected repairs arise. The hybrid model may save on fuel but have higher potential repair costs related to the hybrid system.

2017 Chrysler Pacifica Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity 71.92 liters
City Mileage 8.08 km/l
Highway Mileage 11.9 km/l

2017 Chrysler Pacifica Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2017 Chrysler Pacifica Warranty

Basic
Original warranty 36 months / 36,000 miles
Estimated remaining Expired
Powertrain
Original warranty 60 months / 60,000 miles
Estimated remaining Expired
Rust
Original warranty 60 months / 100,000 miles
Estimated remaining Expired

2017 Chrysler Pacifica Insurance

Insurance for a 2017 Chrysler Pacifica is moderately priced, reflecting its status as a Van with strong safety ratings and
reasonable repair costs.

How Does the 2017 Chrysler Pacifica Compare to Other Van?

The 2017 Chrysler Pacifica competes with the Honda Odyssey, Toyota Sienna, and Kia Sedona. In terms of performance, the Pacifica's V6 is comparable, but the Odyssey often feels more refined. Features-wise, the Pacifica excels with its Stow 'n Go seating, which rivals lack. However, the Odyssey and Sienna typically have better-documented reliability records. The Sedona offers a lower price point but may lack some advanced features.
The Honda Odyssey offers a more refined driving experience and stronger reliability ratings, making it a potentially better alternative for those prioritizing dependability. The Toyota Sienna, known for its longevity, is another excellent choice. The Kia Sedona presents a value-oriented option, sacrificing some features and refinement for a lower price. While the Pacifica offers a unique blend of features and style, its reliability concerns should be carefully considered against these competitors. Ultimately, the best choice depends on individual priorities, whether it's Stow 'n Go, reliability, or overall value.

Ranks #15 Wagon

1 2015 Toyota Venza (5.0β˜…)
2 2009 Honda Odyssey (5.0β˜…)
3 2024 Subaru Impreza (4.0β˜…)
4 2009 Mazda CX-7 (5.0β˜…)
5 2023 Ford Transit Connect Wagon (0.0β˜…)
6 2023 Audi A6 allroad (0.0β˜…)
7 2021 Ram ProMaster City (0.0β˜…)
8 2019 Volvo V60 (5.0β˜…)
9 2015 Scion xB (0.0β˜…)
10 2010 Volkswagen Passat (5.0β˜…)
11 2008 Pontiac Vibe (0.0β˜…)
12 2006 Land Rover Range Rover (0.0β˜…)
15 2017 Chrysler Pacifica (5.0β˜…)

Final Verdict: Is the 2017 Chrysler Pacifica a Good Van?

The 2017 Chrysler Pacifica is ideal for families prioritizing versatility and innovative features like Stow 'n Go seating. It's worth buying used if carefully inspected and priced accordingly, reflecting potential reliability concerns. A pre-purchase inspection is a must. Opting for a higher trim level provides more advanced features and driver assistance technologies.
Consider the hybrid model for fuel savings if the higher initial cost and potential long-term hybrid system maintenance are acceptable. If reliability is a top concern, consider alternatives like the Honda Odyssey or Toyota Sienna. A well-maintained Pacifica can be a great value, but be prepared for potential repairs.

2017 Chrysler Pacifica Owner Reviews

4.48
Overall rating
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Kip on March 27, 2024

Great auto

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

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Old car guy on February 16, 2024

Good van for travel

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

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Burns Family on April 5, 2023

Comfort and Style for families

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

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Syed Rizvi on December 1, 2022

DON'T BUY PACIFICA 2017

One of the worst decisions of my life was to buy a Chrysler Minivan and ignore Sienna or Odyssey It was a little cheaper and very hyped. I have a Touring 2017 - from transmission to every other small issue has happened to my Car. The worst is the customer service. - car just hangs a lot in shifting. (the dealer never fixes it) - axles out and spent so much money (not part of power terrain) - power windows don't work on passenger side - steering wheel noises a lot (not covered by power terrain) - constant noises from different areas of car Don't look at $3k-4k cheaper when compared to Odyssey/Sienna. Just buy those minivans which are in the market for decades.

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Disgusted and angry not rich mom on September 11, 2022

Autobdy rust & erosion/interior cleaning nitemare

I bought a 2017 chrysler pacifica in 2018....so excited....sort of...it had 8000 or so miles on it...It is a overpriced nice looking van, until you actually use it. After it was 3 yrs old, i started having a rust spot, now that its 5 years old there are several paint spots missing on the oxidizing bubbling hood that is not much different than a van well over 10years old! I have a 2007 gmc that has a better looking paint and body than this van. If they just made it a bit better the outside would look really cool, but i right now have a ghetto lookin van that still has a high payment....now to the inside. Right away i could tell purposeful poor choice in colors and materials as i was a mother of multiple children...Aaaaaand vans are mostly bought for people with kids......so this van has a type of material that holds dirt and junk and they claim it is stain resistant....mine was black,...which shows EVERYTHING!!...and KEEPS everything per its design...its disgusting to look at and is very difficult to clean...the BOTTOM part of the van is the WHITE(ISH) VINYL/PLASTIC...where you feet constantly scuff and dirt drops...there is this cute umbrella holder...alls that really is is dirt and grime holder with ridges that make it difficult to brush dirt out of...so this is not a clean looking sleek van lime my payment says it should be...so they want us to upgrade to a better one...it would take hundreds of dollars to have the inside detailed and over $2000 for paint fix.... So far i have had to replace tires right around 30,000...pretty cheap tires for a fancy van...i am at 60,000 miles or so. I feel they key faub opening up doors when you're near is cool...UNLESS there is a creepo around then they have access to you and your car through the other doors...safety issue!!! Vacuuming and cleaning is a nightmare because of all the stow and go cracks and openings....that catches all the dirt and debris and plenty of everything else....nightmare i say...nightmare...soooo many crevices...so many cracks...parents nightmare if you have messy kids...i do.... The cupholder is really low and no starage in middle(cupholder)except shallow open storage...to which you run the risk of anything in it, rolling out under the driver pedals and causing havoc...yikes! Not safe!!! Also this car comes with NO SPARE TIRE!!!...you get this nifty air pump that plugs into your van and supposedly will help you in most cases get to safety....except...mine is broke(it even came with tire hole sealant or whatever thats called) but that runs out and tire guys says thats actually bad for tires and to only use in emergencies or you have no other choice...i had to pay big bucks to get it cleaned out of my tire....i as a mom, would like the air pump AND a spare tire...makes sense and is safer and much more practical.! The digital aspect of this van makes it harder to use climate control by far...old school...turn a nob blindfolded with ease to you temperature or fan speed...now you have to hold but down for 15 seconds while driving to change temperature all way from hot to cold...fan speed is nob, but it is still digital...it has a stupid delay...old school is instant! Volume nob is digital as well, so there is also a delay...so you have to adjust things more due to delay and that keeps your eyes and brain off of road more....it does have volume controls on steering wheel but that is slower yet...definitely doesn't seem like a practical person nor parent with any witt designed these things...i have plastic mats, cant imagine if i used the carpet ones...there are more negatives...but i am tired and feeling down now of my dumpy lookin van that is spendy and so hard to keep clean...and an autobody nightmare at such a young age..

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Anne Bradley on June 2, 2022

Car started a house fire

Our 2017 Chrysler Pacifica Hybrid had 27,000 miles on it. One day just stopped working despite regular maintenance. At this time it also caused a house fire while plugged in. Fortunately nobody was hurt. Since then Chrysler has been terrible to work with and dragging their feet to repair or reimburse the car. It is under 100% electrical warranty due to low mileage. We have now been without our vehicles for 5 months as it sits in the Chrysler lot and we wait for answers. Chrysler did not ever mention to us this vehicle has had SAFETY RECALLS due to CAUSING FIRES. I just happened to stumble on the recall on the internet. They have dragged their feet on repairing our vehicle due to the high cost and refuse to pay us out. They have been an absolute nightmare to work with.

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Claude M on May 17, 2021

Live this vehicle

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

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Mara on May 11, 2021

A very comfortable and versatile vehicle.

This is the perfect van for traveling. It is comfortable and there is plenty of room for luggage. This is one of the few vehicles that has enough legroom for my husband in the passenger seat. He is 6'5". It is large enough that I can hold my own on the interstate. Would of kept this one except we were interested in a hybrid.

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Florida Driven on April 23, 2021

Had all the appointments wanted.

We are former Chrysler Town& Country owners and were in the market for like same and the Pacifica met all our wants and needs and then sum.

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buddy on April 4, 2021

front end makes noise!

front end rattles like crazy and they say that is the beast. But I've seen others that don't. They just don't want to fix it. Don't go to New smynrna beach dodge. They will tell you anything to sell you a car. WILL NEVER GO THERE AGAIN !!!!!!!!!!!!!!!!!!!!!!!!!!

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Jovan

Jovan specializes in interpreting vehicle records and making sense of VIN data. With over 10 years of experience in the automotive data industry, his work ensures that every report is clear, accurate, and useful for car buyers.