The 2020 Ram 3500 is a heavy-duty pickup truck known for its exceptional capability and luxurious interior. As part of the Ram Trucks lineup, it builds upon decades of truck-building expertise. It is offered in regular, crew, and mega cab configurations. Key trims include Tradesman, Big Horn/Lone Star, Laramie, Limited Longhorn, and Limited. Pricing ranged from approximately $35,000 to over $70,000 when new. The Ram 3500 stands out due to its impressive towing and payload capacities, available Cummins diesel engine, and surprisingly comfortable ride for a heavy-duty truck.
The Good
The 2020 Ram 3500 excels in performance with powerful engine options and class-leading towing. Its comfortable interior, especially in higher trims, appeals to those seeking a refined work truck. While not exceptionally efficient, its robust design suggests solid reliability. Practically, it's a capable workhorse; emotionally, it provides a sense of power and security. It's a great value for those needing its capabilities.
The Bad
The 2020 Ram 3500's weaknesses include a stiff ride, especially when unloaded. Fuel economy is predictably poor, particularly with the diesel engine. Some owners have reported issues with the Uconnect infotainment system and electronic stability control. Repair costs can be high due to the heavy-duty components. Watch out for potential issues with the diesel exhaust fluid (DEF) system.
2020 Ram 3500: Quick Overview
- Engine Options:
- 6.4L HEMI V8: 410 horsepower, 429 lb-ft of torque
- 6.7L Cummins Turbo Diesel I6: 370 horsepower, 850 lb-ft of torque (Standard Output)
- 6.7L Cummins Turbo Diesel I6: 400 horsepower, 1,075 lb-ft of torque (High Output)
- Horsepower: Varies from 370 to 410 hp depending on engine.
- Fuel Economy: EPA does not rate heavy-duty trucks for fuel economy. Expect significantly lower MPG than smaller trucks, especially with the diesel engines and under heavy load.
- 0-60 Times: Not a primary focus for heavy-duty trucks; expect times in the 7-9 second range depending on engine and load.
- Towing Capacity: Up to 35,100 lbs with the high-output Cummins diesel. Varies greatly depending on configuration (cab, bed, engine, axle ratio).
- Trim-Level Features:
- Tradesman: Basic work truck with vinyl seats, steel wheels, and minimal features. Includes basic Uconnect system.
- Big Horn/Lone Star: Adds chrome exterior trim, cloth seats, and upgraded infotainment options.
- Laramie: Leather seats, heated and ventilated front seats, premium audio system, and advanced safety features.
- Limited Longhorn: Premium leather, wood trim, unique styling, and enhanced technology.
- Limited: Most luxurious trim with premium leather, power running boards, and all available features included.
2020 Ram 3500 Specifications
Vehicle Information
| Year | 2020 |
| Make | Ram |
| Model | 3500 |
| Trim | - |
| Style | SWB Regular Cab 2WD |
| Type | Pickup Truck |
| Category | Heavy Truck |
Manufacturing Details
| Made In | Mexico |
| Manufacturing City | SALTILLO |
Dimensions
| Doors | 2-Door |
| Curb Weight | - |
| Gross Vehicle Weight Rating | 14000 pounds |
| Overall Height | - |
| Overall Length | - |
| Overall Width | - |
| Wheelbase Length | swb |
| Standard Seating | 5 |
Engine & Performance
| Engine | 6.4-L V-8 OHV 16V |
| Engine Size | 6.4L |
| Engine Cylinders | 8 |
| Transmission | 6-Speed Automatic |
| Transmission Type | Automatic |
| Transmission Speeds | 6-Speed |
| Drivetrain | Rear-Wheel Drive |
Additional Features
| Anti-Brake System | Standard |
| Steering Type | - |
Pricing
| Manufacturer Suggested Retail Price (MSRP) | - |
| Invoice Price | - |
| Delivery Charges | - |
Vehicle History Report
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Analysis
Analysis
What Problems Does the 2020 Ram 3500 Have?
Frequently reported problems for the 2020 Ram 3500 include issues with the Uconnect infotainment system, such as freezing, slow response times, and connectivity problems. Some owners have reported problems with the electronic stability control (ESC) system, including warning lights and malfunctions. Diesel engine models may experience issues with the diesel exhaust fluid (DEF) system, including sensor failures and injector problems.
While the 2020 model year itself hasn't been subject to widespread recalls, it's crucial to check the NHTSA (National Highway Traffic Safety Administration) website for any safety recalls or service bulletins specific to the VIN of the vehicle in question. Common issues across the Ram 3500 line (including 2020) can include premature wear of front-end components due to the vehicle's weight and heavy-duty use.
Long-term reliability can be affected by proper maintenance, especially for diesel engines. Neglecting regular oil changes, fuel filter replacements, and DEF system maintenance can lead to significant problems down the road. Some owners have reported issues with the automatic transmission, particularly under heavy towing conditions. It's recommended to have the transmission fluid regularly serviced, especially if the truck is frequently used for towing.
While the 2020 model year itself hasn't been subject to widespread recalls, it's crucial to check the NHTSA (National Highway Traffic Safety Administration) website for any safety recalls or service bulletins specific to the VIN of the vehicle in question. Common issues across the Ram 3500 line (including 2020) can include premature wear of front-end components due to the vehicle's weight and heavy-duty use.
Long-term reliability can be affected by proper maintenance, especially for diesel engines. Neglecting regular oil changes, fuel filter replacements, and DEF system maintenance can lead to significant problems down the road. Some owners have reported issues with the automatic transmission, particularly under heavy towing conditions. It's recommended to have the transmission fluid regularly serviced, especially if the truck is frequently used for towing.
How long will the 2020 Ram 3500 last?
A 2020 Ram 3500, with proper maintenance, can easily reach 200,000 miles or more. Many owners report exceeding this figure with regular servicing. Years of service can easily be 10-15 years with consistent care. Long-term durability depends heavily on use; trucks used primarily for heavy towing will experience more wear and tear. Weaknesses can emerge in the suspension components, ball joints, and U-joints over time, especially under frequent heavy loads. Rust can also become a factor in colder climates with road salt usage.
What Technology & Safety Features are Included?
The 2020 Ram 3500 features the Uconnect infotainment system, available with an 8.4-inch or 12-inch touchscreen. It includes Apple CarPlay, Android Auto, and available navigation. Entertainment features include a premium Harman Kardon sound system (optional on higher trims). Driver-assistance features vary by trim and options but can include adaptive cruise control, blind-spot monitoring, rear cross-traffic alert, forward collision warning, and lane departure warning.
Safety features include standard airbags, anti-lock brakes, and electronic stability control. Optional features include a surround-view camera system, which provides a 360-degree view around the truck, making it easier to maneuver in tight spaces. The 2020 Ram 3500 has not been fully crash-tested by the IIHS (Insurance Institute for Highway Safety) or NHTSA due to its weight class. However, Ram trucks generally perform well in simulated crash tests, and the inclusion of modern safety technologies enhances overall safety. Higher trim levels offered more advanced safety features as standard or optional equipment, making them a more desirable choice for those prioritizing safety.
Safety features include standard airbags, anti-lock brakes, and electronic stability control. Optional features include a surround-view camera system, which provides a 360-degree view around the truck, making it easier to maneuver in tight spaces. The 2020 Ram 3500 has not been fully crash-tested by the IIHS (Insurance Institute for Highway Safety) or NHTSA due to its weight class. However, Ram trucks generally perform well in simulated crash tests, and the inclusion of modern safety technologies enhances overall safety. Higher trim levels offered more advanced safety features as standard or optional equipment, making them a more desirable choice for those prioritizing safety.
What Colors Options are Available?
Exterior Colors
Diamond Black Crystal Pearl Coat
Granite Crystal Metallic Clear Coat
Billet Silver Metallic Clear Coat
Maximum Steel Metallic Clear Coat
Delmonico Red Pearl Coat
Flame Red Clear Coat
Bright White Clear Coat
Patriot Blue Pearl Coat
Hydro Blue Pearl Coat
Olive Green Pearl Coat
Walnut Brown Metallic Clear Coat
RV Match Walnut Brown
Interior Colors
Black
Mountain Brown/Light Frost Beige
Black/Light Mountain Brown
Indigo/Frost
2020 Ram 3500 Prices and Market Value
When new, the 2020 Ram 3500 ranged from approximately $35,000 for a base Tradesman model to over $70,000 for a fully loaded Limited or Limited Longhorn. Current used market prices vary significantly based on condition, mileage, and trim, but expect to see prices ranging from $30,000 to $60,000+. Depreciation is slower than average due to the high demand for heavy-duty trucks. Factors affecting resale value include engine type (diesel commands a premium), trim level, condition, mileage, and overall market demand for trucks. Low mileage, well-maintained trucks with desirable options (like the Cummins engine) retain their value best.
2020 Ram 3500 Cost of Ownership
The 2020 Ram 3500 is generally costly to own. Insurance premiums are higher due to the vehicle's size and potential for damage. Fuel costs are significant, especially with the diesel engine. Maintenance, including oil changes and tire replacements, is more expensive than for smaller vehicles. Repairs can also be costly due to the heavy-duty components. While reliable, unexpected repairs can quickly add up. It is not an economical vehicle, but its capabilities justify the cost for those who need them.
2020 Ram 3500 Fuel Efficiency
Fuel Type
Diesel
Fuel Capacity
-
City Mileage
-
Highway Mileage
-
2020 Ram 3500 Warranty
Basic
Original warranty
0 months / No data
Estimated remaining
Expired
Powertrain
Original warranty
0 months / No data
Estimated remaining
Expired
Rust
Original warranty
0 months / No data
Estimated remaining
Expired
2020 Ram 3500 Insurance
Insurance for a 2020 Ram 3500 is moderately priced, reflecting its status as a Pickup Truck with strong safety ratings and
reasonable repair costs.
reasonable repair costs.
How Does the 2020 Ram 3500 Compare to Other Pickup Truck?
The 2020 Ram 3500 competes with the Ford F-350 and Chevrolet Silverado 3500HD. In terms of performance, all three offer comparable towing and payload capacities, with the Ram's Cummins engine being a standout option. The Ram generally has a more comfortable and luxurious interior compared to its rivals, particularly in the higher trims. Reliability is comparable across all three, though individual experiences may vary. The Ram's Uconnect system is often praised but can also have issues. Price-wise, they are all relatively similar, though specific trim levels and options can shift the value proposition.
While the Ram stands out for its interior comfort, the Ford F-350 offers a wider range of engine options and a strong reputation for reliability. The Chevy Silverado 3500HD provides a more traditional truck feel and a competitive price point. Ultimately, the best choice depends on individual preferences and needs. If interior comfort and technology are priorities, the Ram is a strong contender. If raw power and a proven track record are key, the Ford may be a better choice. If a balance of capability and value is desired, the Chevy is worth considering.
While the Ram stands out for its interior comfort, the Ford F-350 offers a wider range of engine options and a strong reputation for reliability. The Chevy Silverado 3500HD provides a more traditional truck feel and a competitive price point. Ultimately, the best choice depends on individual preferences and needs. If interior comfort and technology are priorities, the Ram is a strong contender. If raw power and a proven track record are key, the Ford may be a better choice. If a balance of capability and value is desired, the Chevy is worth considering.
Ranks #322 Truck
| 1 | 2023 Toyota Tundra | (5.0★) |
| 2 | 2022 Honda Ridgeline | (5.0★) |
| 3 | 2023 Ford E-Transit Chassis | (0.0★) |
| 4 | 2020 Mercedes-Benz Sprinter Cab Chassis | (0.0★) |
| 5 | 2024 Chevrolet Silverado 3500HD | (0.0★) |
| 6 | 2023 Hyundai Santa Cruz | (5.0★) |
| 7 | 2023 Nissan Frontier | (5.0★) |
| 8 | 2024 GMC Sierra 2500HD | (0.0★) |
| 9 | 2023 Ram 4500 | (0.0★) |
| 10 | 2022 Jeep Gladiator | (5.0★) |
| 11 | 2012 Suzuki Equator | (0.0★) |
| 12 | 2009 Mitsubishi Raider | (5.0★) |
| 322 | 2020 Ram 3500 | (0.0★) |
Final Verdict: Is the 2020 Ram 3500 a Good Pickup Truck?
The 2020 Ram 3500 is ideal for individuals or businesses needing a heavy-duty truck for serious towing and hauling. It's worth buying if you require its capabilities and appreciate a comfortable and well-equipped interior. A used model can be a good value, but thoroughly inspect it for signs of heavy use or neglect, particularly if it's a diesel model. Higher trims like the Laramie or Limited offer a more luxurious experience but come at a higher cost. Consider a used model if you can find one well-maintained and with reasonable mileage. The Cummins diesel engine is desirable for its power and towing capacity, but factor in the higher maintenance costs.
Cathleen V
Cathleen is an exceptional freelance writer covering hot topics in the automotive world from a gearhead's perspective. Her articles delve into various aspects of automotive technology and history, offering readers detailed insights into engine performance, reliability, and maintenance. Through her engaging and informative writing, Cathleen provides valuable information to automotive enthusiasts and consumers alike, helping them make informed decisions about vehicle maintenance and purchases.