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2020 Dodge Durango Review: Dependable Full Size SUV With Reasonable Ownership Costs

Rating: 4.85
Based on 48 Owner Reviews
Cathleen V | March 31, 2025
The 2020 Dodge Durango is a three-row mid-size SUV that blends muscle-car aesthetics with family-friendly functionality. It's been in production since 1998 (with a brief hiatus) and is known for its powerful engine options and aggressive styling. Key trims include SXT, GT, R/T, and Citadel. The 2020 model year had an MSRP ranging from approximately $30,000 to over $50,000 depending on the trim and options. It stands out due to its available V8 engines and higher towing capacity compared to many competitors.
The Good

The 2020 Dodge Durango offers strong performance, especially with the V8 engines, appealing to emotional buyers who crave power. Practical advantages include decent interior space and high towing capacity. Comfort is adequate, and the design is aggressive and recognizable. Reliability is generally average, but the value proposition is strong, offering a lot of capability for the price.

The Bad

The 2020 Dodge Durango's weaknesses include below-average fuel economy, particularly with the V8 engines. The interior, while functional, isn't as luxurious or modern as some competitors. Some owners have reported issues with the Uconnect infotainment system. Be mindful of potential electrical glitches and ensure proper maintenance to avoid costly repairs.

2020 Dodge Durango: Quick Overview

  • Engine Options:
    • 3.6L Pentastar V6: Standard on SXT, GT, Citadel.
    • 5.7L HEMI V8: Available on GT, R/T, Citadel.
    • 6.4L HEMI V8: Available on SRT (although technically a separate model year, specs are relevant).

  • Horsepower:
    • 3.6L V6: 295 hp
    • 5.7L V8: 360 hp
    • 6.4L V8: 475 hp

  • Fuel Economy (RWD):
    • 3.6L V6: 19 MPG City / 26 MPG Highway
    • 5.7L V8: 14 MPG City / 22 MPG Highway

  • 0-60 Times (Approximate):
    • 3.6L V6: 7.4 seconds
    • 5.7L V8: 6.2 seconds
    • 6.4L V8: 4.4 seconds

  • Towing Capacity:
    • 3.6L V6: Up to 6,200 lbs
    • 5.7L V8: Up to 7,400 lbs
    • 6.4L V8: Up to 8,700 lbs

  • Trim-Level Features:
    • SXT: Cloth seats, 8.4-inch Uconnect touchscreen, Apple CarPlay, Android Auto, parking sensors.
    • GT: Leather/suede seats, performance hood, upgraded audio system, available V8 engine.
    • R/T: 5.7L V8 standard, performance suspension, upgraded brakes, unique styling.
    • Citadel: Leather seats, heated and ventilated front seats, sunroof, advanced safety features.

2020 Dodge Durango Specifications

Vehicle Information
Year 2020
Make Dodge
Model Durango
Trim -
Style 2WD
Type Sport Utility Vehicle
Category Minivan Medium Truck
Manufacturing Details
Made In United States
Manufacturing City TOLUCA
Dimensions
Doors 4-Door
Curb Weight 2261.16 kg
Gross Vehicle Weight Rating -
Overall Height 180.09 cm
Overall Length 511.05 cm
Overall Width 192.53 cm
Wheelbase Length 304.29 cm
Standard Seating 7
Engine & Performance
Engine 3.6-L V-6 DOHC 24V
Engine Size 3.6L
Engine Cylinders 6
Transmission 8-Speed Automatic
Transmission Type Automatic
Transmission Speeds 8-Speed
Drivetrain All-Wheel Drive
Additional Features
Anti-Brake System 4-Wheel ABS
Steering Type Rack & Pinion
Pricing
Manufacturer Suggested Retail Price (MSRP) $41,595 USD
Invoice Price $40,039 USD
Delivery Charges $1,495 USD

Vehicle History Report

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Market Price
Analysis

What Problems Does the 2020 Dodge Durango Have?

The 2020 Dodge Durango, while generally reliable, has exhibited some frequently reported problems. One common concern revolves around the Uconnect infotainment system. Users have reported freezing, slow response times, and connectivity issues with Apple CarPlay and Android Auto. Electrical problems, such as malfunctioning sensors or issues with the power windows and door locks, have also been documented. Some owners have reported transmission issues, including rough shifting or slipping, particularly in higher-mileage vehicles.

Recalls for the 2020 Durango are worth investigating on the NHTSA website (nhtsa.gov) using the VIN of the specific vehicle you are considering. Common recalls may involve issues with the rearview camera, airbags, or other safety-related components.

Long-term reliability can be affected by regular maintenance. Proper servicing of the transmission and cooling system is crucial for longevity. The V8 engines, while powerful, can be more prone to issues if not properly maintained. Earlier model years (prior to 2018) had more widespread reports of TIPM (Totally Integrated Power Module) failures, which can cause a variety of electrical problems. While less prevalent in the 2020 model, it's still worth being aware of. Thoroughly inspecting a used Durango and reviewing its maintenance history is highly recommended.

How long will the 2020 Dodge Durango last?

With proper maintenance, a 2020 Dodge Durango can easily reach 150,000 to 200,000 miles or provide 10-15 years of service. Consistent oil changes, transmission fluid flushes, and cooling system maintenance are crucial. Durability is generally good, but potential weaknesses include the Uconnect system, which may become outdated or experience software glitches over time. Suspension components and brake systems may also require more frequent attention, especially in vehicles used for towing. Avoiding aggressive driving habits can extend the lifespan of the engine and transmission.

What Technology & Safety Features are Included?

The 2020 Dodge Durango boasts a respectable array of tech, entertainment, driver-assistance, and safety features. The centerpiece is the Uconnect infotainment system with an 8.4-inch touchscreen, featuring Apple CarPlay and Android Auto integration. Higher trims offer premium audio systems from Alpine or Harman Kardon. Entertainment options include a rear-seat DVD/Blu-ray entertainment system with dual screens.

Driver-assistance features, depending on the trim level and options, may include blind-spot monitoring, rear cross-traffic alert, adaptive cruise control, forward collision warning with automatic emergency braking, and lane departure warning. Parking sensors and a rearview camera are standard on most trims.

Safety features include standard stability control, traction control, anti-lock brakes, and a suite of airbags. Optional features like all-wheel drive enhance traction in various conditions.

Crash-test ratings from the NHTSA (National Highway Traffic Safety Administration) and IIHS (Insurance Institute for Highway Safety) should be consulted for specific scores. Generally, the Durango performs well in crash tests, but ratings can vary slightly by model year and testing criteria. Check official sources for the most accurate and up-to-date information.

What Colors Options are Available?

Exterior Colors
DB Black Clearcoat
Destroyer Gray Clearcoat
F8 Green
Granite Clearcoat
In-Violet Clearcoat
Octane Red Pearlcoat
Reactor Blue
Redline 2 Coat Pearl
White Knuckle Clearcoat
Vice White
Interior Colors
Black
Black/Light Frost Beige
Black/Red

2020 Dodge Durango Prices and Market Value

The 2020 Dodge Durango had a starting MSRP of around $30,000 for the base SXT trim, while higher trims like the R/T and Citadel could reach over $50,000 when new. Current used market prices typically range from the mid-$20,000s to the low-$40,000s, depending on the trim, mileage, condition, and location. Depreciation is moderate, influenced by factors like mileage, condition, and the presence of desirable options (like the V8 engine or advanced safety features). Vehicles with a clean title and well-documented maintenance history tend to hold their value better.

2020 Dodge Durango Cost of Ownership

The 2020 Dodge Durango can be relatively costly to own, especially models with the V8 engine. Insurance costs are typically average for its class. Fuel costs are high, particularly with the V8's poor fuel economy. Maintenance and repair costs are moderate, but certain repairs, especially those involving the electrical system or transmission, can be expensive. Long-term ownership costs should factor in potential repairs and higher fuel consumption. Overall, it's not the most economical choice in its segment.

2020 Dodge Durango Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity 93.12 liters
City Mileage 7.65 km/l
Highway Mileage 10.63 km/l

2020 Dodge Durango Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Dodge Durango Recalls & Defects

Back Over Prevention: Sensing System: Camera
Recall date 2020-04-02
Recall no. 20v191000
Source NHTSA
Summary Chrysler (Fca US Llc) IS Recalling Certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 RAM 1500 Pickup, RAM 2500 Pickup, RAM 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger Vehicles Equipped With 8.4" or 12" Radio Displays. A Software Error CAN Cause THE Rearview Camera Image TO Remain Displayed After THE Vehicle HAS Been Shifted OUT OF Reverse. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 111, "rearview Mirrors."
Consequence THE Lingering Rearview Image CAN Distract THE Driver, Increasing THE Risk OF A Crash.
Remedy Chrysler HAS Notified Owners, and Dealers Will Update THE Radio Display Software, Free OF Charge. Optionally, Owners CAN Choose TO Remotely Update Their Software VIA AN Over-The-Air (Ota) Update Available AS OF MAY 1, 2020. THE Recall Began April 27, 2020. Owners MAY Contact Chrysler Customer Service AT 1-800-853-1403. Chrysler's Number FOR This Recall IS W30-w37.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
AIR Bags:critical Fasteners
Recall date 2021-04-22
Recall no. 21v280000
Source NHTSA
Summary Chrysler (Fca US, Llc) IS Recalling Certain 2020-2021 Dodge Durango Vehicles. THE Side AIR BAG Inflatable Curtain (Sabic) Fastener MAY BE Loose or Missing.
Consequence A Loose or Missing Fastener MAY Cause THE Side Curtain AIR BAG TO Deploy Incorrectly, Increasing THE Risk OF Injury.
Remedy Dealers Will Tighten or Replace THE Fastener, Free OF Charge. Owner Notification Letters Were Sent ON MAY 7, 2021. Owners MAY Contact Chrysler Customer Service AT 1-800-853-1403. Chrysler's Number FOR This Recall IS Y16.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
AIR Bags:side/Window:curtain
Recall date 2021-04-22
Recall no. 21v280000
Source NHTSA
Summary Chrysler (Fca US, Llc) IS Recalling Certain 2020-2021 Dodge Durango Vehicles. THE Side AIR BAG Inflatable Curtain (Sabic) Fastener MAY BE Loose or Missing.
Consequence A Loose or Missing Fastener MAY Cause THE Side Curtain AIR BAG TO Deploy Incorrectly, Increasing THE Risk OF Injury.
Remedy Dealers Will Tighten or Replace THE Fastener, Free OF Charge. Owner Notification Letters Were Sent ON MAY 7, 2021. Owners MAY Contact Chrysler Customer Service AT 1-800-853-1403. Chrysler's Number FOR This Recall IS Y16.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.

2020 Dodge Durango Warranty

Basic
Original warranty 36 months / 36,000 miles
Estimated remaining Expired
Powertrain
Original warranty 60 months / 60,000 miles
Estimated remaining Expired
Rust
Original warranty 0 months / No data
Estimated remaining Expired

2020 Dodge Durango Insurance

Insurance for a 2020 Dodge Durango is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.

How Does the 2020 Dodge Durango Compare to Other Sport Utility Vehicle?

The 2020 Dodge Durango competes with SUVs like the Ford Explorer, Toyota Highlander, Honda Pilot, and Chevrolet Traverse. In terms of performance, the Durango's available V8 engines offer a significant advantage over many competitors, particularly the Highlander and Pilot, which focus more on fuel efficiency. The Explorer offers comparable performance with its EcoBoost engines.

Feature-wise, the Durango is competitive, offering similar tech and driver-assistance features. However, the interior design and materials may feel slightly dated compared to the newer Explorer or the more refined Highlander. Reliability is generally average, with the Highlander and Pilot often scoring higher in reliability surveys. The Traverse offers more cargo space, but its driving experience is less engaging.

In terms of price, the Durango typically offers a good value proposition, especially considering its available performance. Alternatives to consider include the Ford Explorer (for similar performance and updated features), the Toyota Highlander (for superior reliability and fuel economy), and the Chevrolet Traverse (for maximum cargo space). Ultimately, the best choice depends on individual priorities – performance, reliability, features, or price.

Ranks #1844 SUV

1 2023 Toyota 4Runner (5.0★)
2 2023 Honda CR-V Hybrid (5.0★)
3 2023 Lexus GX (0.0★)
4 2024 Mazda CX-90 PHEV (0.0★)
5 2024 Subaru Crosstrek (5.0★)
6 2024 BMW iX (0.0★)
7 2023 Ford Bronco Sport (3.0★)
8 2023 Mercedes-Benz EQB (0.0★)
9 2024 Chevrolet Trax (5.0★)
10 2023 Audi A4 allroad (0.0★)
11 2023 Hyundai Kona N (0.0★)
12 2023 Nissan ARIYA (5.0★)
1844 2020 Dodge Durango (5.0★)

Final Verdict: Is the 2020 Dodge Durango a Good Sport Utility Vehicle?

The 2020 Dodge Durango is ideal for buyers who prioritize performance and towing capacity in a three-row SUV. It's a good choice for families who need to haul trailers or boats. Whether it's worth buying depends on individual needs and priorities. A used 2020 Durango can be a good value, especially if you can find one with a well-documented maintenance history. The R/T trim offers the best blend of performance and features. However, if fuel economy and long-term reliability are paramount, other SUVs like the Toyota Highlander might be a better fit. Carefully consider your needs and budget before making a decision.

2020 Dodge Durango Owner Reviews

4.85
Consumer Rating, Based on 48 Consumer Reviews
Overall rating
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Durango driver on February 5, 2024

Dodge forever

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don't care because it's fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

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Gabriel on January 2, 2023

Don't buy

Just buy a Kia, my Kia is older, has more miles, and way fewer problems. Unless if you want to fork out a lot of money for repairs, because the “premium warranty” doesn't cover anything so far.

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Tiffany on May 8, 2022

Great vehicle

Very roomy and comfortable. 2 teenagers fit in the third row no problem. Smooth ride and good on gas for an SUV. Would highly recommend this vehicle.

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Brian 3 incomes on June 4, 2021

Comfort and Style

Plenty of room and style my 2 youngest children enjoy the 3rd seat. Plenty of room for 2nd row. Small cargo area behind 3rd row. However it is big enough for groceries.

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Durango gal on May 10, 2021

Comfortable. No issues, hemi engine scoo

Listed as a station wagon. Love the hatch back, roomy 3 seats so lots of room. On NITSA and have no recalls yet. Love it's easy handling and quick response.

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Jeep Guy 1 on March 16, 2021

Great 3 row SUV for the money

This is our third Durango Citadel since 2014. We have found them to be reliable and a very good vehicle for the money. We expect this one to be as good as the first 2.

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Ray on January 19, 2021

Favorite car to date

This car is enjoyable to drive with plenty of power and room. I find all the options on the Durango R/T make for a fun sporty ride.

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SuzQ on January 15, 2021

Loving it

Good size for family. Has a lot of features. And reliable with changing weather. Very comfortable. I recommended it to family and friends. Overall, great purchase.

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Mike P on January 1, 2021

Broke down after 500 mikes

This is our second Durango. We had a 2019 but did not have all the equipment we wanted. We put 25000 miles on the car with Zero problems. We bought the 2020 because it was fully loaded but it broke down after the first 500 miles. Not sure if this is an isolated incident or if the car is going to be a lemon.

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Jim and Melissa on December 14, 2020

Nice suv

My husband and I went to purchase a specific vehicle. Once we looked at the vehicle we wanted we realized it was not large enough. We did find the Durango and fell in love with it.

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Author Image
Cathleen V

Cathleen is an exceptional freelance writer covering hot topics in the automotive world from a gearhead's perspective. Her articles delve into various aspects of automotive technology and history, offering readers detailed insights into engine performance, reliability, and maintenance. Through her engaging and informative writing, Cathleen provides valuable information to automotive enthusiasts and consumers alike, helping them make informed decisions about vehicle maintenance and purchases.