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2020 Jeep Grand Cherokee Review: Reasonably Reliable Midsize SUV With Some High Ownership Costs

Rating: 4.82
Based on 100 Owner Reviews â–¶
Drew B | March 31, 2025
The Jeep Grand Cherokee, a mid-size SUV, boasts a legacy of blending off-road capability with on-road comfort. The 2020 model continues this tradition. It's a 5-door SUV. Key trims include Laredo, Limited, Overland, Trailhawk, and the high-performance SRT and Trackhawk. The 2020 model's original MSRP ranged approximately from $34,000 to $88,000+. Its broad appeal stems from its versatility, offering configurations for daily commutes and serious off-roading.
The Good

The 2020 Jeep Grand Cherokee offers robust performance, especially in SRT and Trackhawk trims. It delivers a comfortable ride and a stylish design, appealing to both emotional and practical needs. Its off-road prowess and spacious interior make it a versatile choice, while its powerful engine options provide an exciting driving experience. Buyers appreciate its blend of luxury and capability.

The Bad

The 2020 Jeep Grand Cherokee's fuel economy can be a drawback, especially with the larger engines. Some owners have reported issues with the Uconnect infotainment system. Reliability can be average, and repair costs might be higher compared to some competitors. The base Laredo trim can feel somewhat basic compared to higher trims. Be mindful of potential electrical glitches.

2020 Jeep Grand Cherokee: Quick Overview

  • Engine Options:
    3.6L V6 (295 hp), 5.7L V8 (360 hp), 6.4L V8 SRT (475 hp), 6.2L Supercharged V8 Trackhawk (707 hp)
  • Horsepower:
    Ranging from 295 to 707 hp, depending on the engine.
  • Fuel Economy (estimated):
    3.6L V6: 19 mpg city / 26 mpg highway
    5.7L V8: 14 mpg city / 22 mpg highway
    6.4L V8 SRT: 13 mpg city / 19 mpg highway
    6.2L Supercharged V8 Trackhawk: 11 mpg city / 17 mpg highway
    (Note: These are estimates and can vary based on driving conditions and configuration)
  • 0-60 Times:
    V6: Around 7.5 seconds
    5.7L V8: Around 6.5 seconds
    6.4L V8 SRT: Around 4.5 seconds
    6.2L Supercharged V8 Trackhawk: Around 3.5 seconds
  • Towing Capacity:
    Up to 7,200 lbs (when properly equipped)
  • Trim-Level Features:
    Laredo: Base trim with standard features like a 7-inch touchscreen, Apple CarPlay, and Android Auto.
    Limited: Adds leather seats, heated front seats, and an 8.4-inch touchscreen.
    Overland: Offers premium leather, a panoramic sunroof, and air suspension.
    Trailhawk: Geared for off-roading with features like skid plates, an electronic limited-slip differential, and Quadra-Drive II 4x4 system.
    SRT: High-performance trim with a 6.4L V8 engine, performance-tuned suspension, and Brembo brakes.
    Trackhawk: The ultimate performance trim with a supercharged 6.2L V8 engine, upgraded cooling system, and launch control.

2020 Jeep Grand Cherokee Specifications

Vehicle Information
Year 2020
Make Jeep
Model Grand Cherokee
Trim -
Style 4x4
Type Sport Utility Vehicle
Category Minivan Medium Truck
Manufacturing Details
Made In United States
Manufacturing City DETROIT
Dimensions
Doors 4-Door
Curb Weight -
Gross Vehicle Weight Rating -
Overall Height 176.02 cm
Overall Length 482.09 cm
Overall Width 194.31 cm
Wheelbase Length 291.34 cm
Standard Seating 5
Engine & Performance
Engine 3.6-L V-6
Engine Size 3.6L
Engine Cylinders 6
Transmission Automatic
Transmission Type Automatic
Transmission Speeds 8-Speed
Drivetrain Four-Wheel Drive
Additional Features
Anti-Brake System 4-Wheel ABS
Steering Type Rack & Pinion
Pricing
Manufacturer Suggested Retail Price (MSRP) $49,295 USD
Invoice Price $47,360 USD
Delivery Charges $1,495 USD

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What Problems Does the 2020 Jeep Grand Cherokee Have?

Frequently reported problems for the 2020 Jeep Grand Cherokee can include issues with the Uconnect infotainment system, such as freezing or lagging. Some owners have reported electrical problems, including issues with the power windows and door locks. There have been recalls related to potential issues with the rearview camera display and transmission. Long-term reliability can be a concern, with some owners reporting problems with the air suspension system (on equipped models) and drivetrain components. Earlier model years of the Grand Cherokee have also had reports of issues with the Totally Integrated Power Module (TIPM), which can cause a variety of electrical malfunctions. While the 2020 model is newer, it's essential to check the vehicle history for any prior recalls or service records. Regular maintenance and prompt attention to any warning signs are crucial to mitigate potential long-term reliability concerns. Before purchasing a used 2020 Grand Cherokee, a thorough inspection by a qualified mechanic is highly recommended to identify any potential issues.

How long will the 2020 Jeep Grand Cherokee last?

With good maintenance habits, the 2020 Jeep Grand Cherokee can reasonably be expected to provide 150,000 to 200,000 miles or 10-15 years of service. Long-term durability can be affected by factors such as the engine type (V8s may require more maintenance) and whether the vehicle is used for frequent off-roading. Weaknesses can emerge over time in the form of wear and tear on suspension components, potential issues with the air suspension (if equipped), and aging of the Uconnect system. Regular fluid changes, timely repairs, and addressing issues promptly can significantly extend its lifespan. Paying close attention to the transmission is also recommended for long-term reliability.

What Technology & Safety Features are Included?

The 2020 Jeep Grand Cherokee features the Uconnect infotainment system, available with a 7-inch or 8.4-inch touchscreen. It includes Apple CarPlay and Android Auto compatibility. Available entertainment features include a premium Harman Kardon audio system. Standard driver-assistance features typically include blind-spot monitoring, rear cross-path detection, and parking sensors. Optional features can include adaptive cruise control, lane departure warning, and automatic emergency braking.

Safety features include multiple airbags, electronic stability control, and anti-lock brakes. The NHTSA (National Highway Traffic Safety Administration) and IIHS (Insurance Institute for Highway Safety) provide crash-test ratings. It's advisable to check their official websites for specific ratings for the 2020 model year, as ratings can vary based on the specific configuration and testing criteria. Generally, the Grand Cherokee performs well in crash tests, but some tests may reveal areas for improvement. Higher trims often include more advanced safety technologies as standard equipment, improving overall safety.

What Colors Options are Available?

Exterior Colors
Billet Silver Metallic Clearcoat
Bright White Clearcoat
Diamond Black Crystal Pearlcoat
Granite Crystal Metallic Clearcoat
Ivory Tri-Coat
Jazz Blue Pearlcoat
Sangria Metallic Clearcoat
Slate Blue Pearlcoat
Sting-Gray Clearcoat
Velvet Red Pearlcoat
Red Vapor
Green Metallic
Interior Colors
Black
Light Frost Beige
Dark Sienna Brown/Black
Black/Ski Gray
Indigo/Ski Gray
Walnut Brown
Gray
Black/Light Frost Beige

2020 Jeep Grand Cherokee Prices and Market Value

When new, the 2020 Jeep Grand Cherokee had an MSRP ranging from approximately $34,000 to over $88,000, depending on the trim and options. Current used market prices vary greatly based on condition, mileage, and trim level, but generally range from $20,000 to $50,000+. Depreciation is influenced by factors such as mileage, condition, and trim. Higher trims like the SRT and Trackhawk tend to hold their value better due to their performance capabilities. Demand for SUVs also contributes to resale value. Models with a clean title and comprehensive maintenance records command higher prices. The 4x4 models are often more desirable in areas with inclement weather.

2020 Jeep Grand Cherokee Cost of Ownership

The 2020 Jeep Grand Cherokee can be moderately costly to own. Insurance costs are average for its class. Fuel costs can be high, especially with the V8 engines. Maintenance costs are typical, but repairs can be more expensive than some competitors. Long-term ownership costs depend heavily on maintenance habits and the engine type. The V6 offers better fuel economy than the V8s, potentially reducing overall expenses. While not the most economical SUV, it provides good value for its combination of features and capabilities. Expect higher costs for the high performance models.

2020 Jeep Grand Cherokee Fuel Efficiency

Fuel Type Gasoline
Fuel Capacity 93.12 liters
City Mileage 7.65 km/l
Highway Mileage 10.63 km/l

2020 Jeep Grand Cherokee Safety Rating

NHTSA
Overall Rating
Overall Frontal Star Rating
Side Overall Star Rating
Overall Rollover Star Rating
Combined Front Seat Rating
Combined Rear Seat Rating
Overall Frontal Star Rating
Frontal Barrier Star Ratings Not Tested
Overall Side Star Rating
Side Barrier Star Ratings
Side Pole Star Rating
Combined Side Barrier And Side Pole Star Ratings Not Tested
Rollover Resistance Star Rating

2020 Jeep Grand Cherokee Recalls & Defects

Back Over Prevention: Sensing System: Camera
Recall date 2020-04-02
Recall no. 20v191000
Source NHTSA
Summary Chrysler (Fca US Llc) IS Recalling Certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 RAM 1500 Pickup, RAM 2500 Pickup, RAM 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger Vehicles Equipped With 8.4" or 12" Radio Displays. A Software Error CAN Cause THE Rearview Camera Image TO Remain Displayed After THE Vehicle HAS Been Shifted OUT OF Reverse. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard (Fmvss) Number 111, "rearview Mirrors."
Consequence THE Lingering Rearview Image CAN Distract THE Driver, Increasing THE Risk OF A Crash.
Remedy Chrysler HAS Notified Owners, and Dealers Will Update THE Radio Display Software, Free OF Charge. Optionally, Owners CAN Choose TO Remotely Update Their Software VIA AN Over-The-Air (Ota) Update Available AS OF MAY 1, 2020. THE Recall Began April 27, 2020. Owners MAY Contact Chrysler Customer Service AT 1-800-853-1403. Chrysler's Number FOR This Recall IS W30-w37.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.safercar.gov.
Fuel System, Diesel:delivery:fuel Pump
Recall date 2022-06-09
Recall no. 22v406000
Source NHTSA
Summary Chrysler (Fca US, Llc) IS Recalling Certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 RAM 1500 Vehicles Equipped With 3.0l Diesel Engines. A High Pressure Fuel Pump (Hpfp) Failure MAY Introduce Internal Debris Into THE Fuel System, Potentially Resulting IN Fuel Starvation.
Consequence Fuel Starvation MAY Result IN AN Unexpected Loss OF Drive Power, Increasing THE Risk OF A Crash.
Remedy Dealers Will Replace THE Hpfp, and Inspect and Replace, IF Necessary, Additional Fuel System Components, Free OF Charge. Interim Notification Letters Informing Owners OF THE Safety Risk Were Mailed July 21, 2022. Owner Notification Letters FOR Were Mailed FOR Jeep Grand Cherokee Owners Starting January 11, 2024. Owner Notification Letters FOR RAM 1500 Owners Were Mailed March 7, 2024. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, Lls's Number FOR This Recall IS Z46.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.
Engine and Engine Cooling
Recall date 2023-06-08
Recall no. 23v411000
Source NHTSA
Summary Chrysler (Fca US, Llc) IS Recalling Certain 2014-2019 RAM 1500 and 2014-2020 Jeep Grand Cherokee Vehicles Equipped With 3.0l Diesel Engines. THE Crankshaft Position Sensor Tone Wheel MAY Delaminate, Causing THE Engine TO Lose ITS Ability TO Synchronize THE Fuel Injector Pulses and CAM Shaft Timing, Possibly Resulting IN AN Engine Stall.
Consequence AN Engine Stall CAN Increase THE Risk OF A Crash.
Remedy Dealers Will Update THE Powertrain Control Module Software TO Maintain Vehicle Propulsion, Free OF Charge. Interim Notification Letters, Notifying Owners OF THE Safety Risk, Were Mailed August 3, 2023. Some Owner Notification Letters Were Mailed October 31, 2023. THE Remaining Owner Notification Letters Will BE Mailed AT A Future Date, Anticipated July 2024. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, Llc's Number FOR This Recall IS 66a. This Recall IS AN Expansion OF Recall 20v-475.
Notes Owners MAY Also Contact THE National Highway Traffic Safety Administration Vehicle Safety Hotline AT 1-888-327-4236 (Tty 1-800-424-9153), or GO TO Www.nhtsa.gov.

2020 Jeep Grand Cherokee Warranty

Basic
Original warranty 36 months / 36,000 miles
Estimated remaining Expired
Powertrain
Original warranty 60 months / 60,000 miles
Estimated remaining Expired
Rust
Original warranty 0 months / No data
Estimated remaining Expired

2020 Jeep Grand Cherokee Insurance

Insurance for a 2020 Jeep Grand Cherokee is moderately priced, reflecting its status as a Sport Utility Vehicle with strong safety ratings and
reasonable repair costs.

How Does the 2020 Jeep Grand Cherokee Compare to Other Sport Utility Vehicle?

The 2020 Jeep Grand Cherokee competes with SUVs like the Toyota 4Runner, Ford Explorer, Honda Passport, and Kia Telluride. In terms of performance, the Grand Cherokee, particularly the SRT and Trackhawk, outperforms many rivals. The 4Runner excels in off-road capability but lags in on-road comfort. The Explorer offers a spacious third row but may not match the Grand Cherokee's premium feel. The Passport is reliable and practical but lacks the Grand Cherokee's high-performance options. The Telluride stands out with its value and features.

Reliability can be a mixed bag for the Grand Cherokee compared to the more reliable 4Runner and Telluride. Pricing is competitive but can escalate quickly with higher trims.

Alternatives: The Toyota 4Runner is a strong choice if off-road capability is a priority, and the Kia Telluride offers excellent value and features for families. The Ford Explorer is a similar choice, but it lacks the premium offerings of the Grand Cherokee. It depends on what's most important to the buyer. If you need three rows, the Telluride would be a better option. If you are looking for off-roading the 4Runner is the better choice. However, if you want performance and a premium interior, the Grand Cherokee is a fine choice.

Ranks #1254 SUV

1 2023 Toyota 4Runner (5.0★)
2 2023 Honda CR-V Hybrid (5.0★)
3 2023 Lexus GX (0.0★)
4 2024 Mazda CX-90 PHEV (0.0★)
5 2024 Subaru Crosstrek (5.0★)
6 2024 BMW iX (0.0★)
7 2023 Ford Bronco Sport (3.0★)
8 2023 Mercedes-Benz EQB (0.0★)
9 2024 Chevrolet Trax (5.0★)
10 2023 Audi A4 allroad (0.0★)
11 2023 Hyundai Kona N (0.0★)
12 2023 Nissan ARIYA (5.0★)
1254 2020 Jeep Grand Cherokee (5.0★)

Final Verdict: Is the 2020 Jeep Grand Cherokee a Good Sport Utility Vehicle?

The 2020 Jeep Grand Cherokee is ideal for those seeking a versatile SUV with a blend of on-road comfort and off-road capability. It's worth buying, especially if you value performance (SRT/Trackhawk) or need moderate off-road ability (Trailhawk). A used model offers significant savings compared to new. Consider a Limited or Overland trim for a balance of features and value. Inspect any used Grand Cherokee thoroughly for prior maintenance and potential issues. If reliability is a top concern, consider alternatives like the Toyota 4Runner or Kia Telluride. The Grand Cherokee provides a compelling mix of style, comfort, and capability for the right buyer.

2020 Jeep Grand Cherokee Owner Reviews

4.82
Overall rating
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Ron V on January 14, 2024

Snow commuter

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

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Geo on January 28, 2023

Make the Two Hands on Wheel feature stand a lone.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

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Amanda on October 28, 2022

My Jeep saved me!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

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Nancy on June 9, 2022

Buyer Beware

This vehicle has an issue known with "lunging" when the car is shifted into drive. Brake on to shift, take your foot off and it lunges forward. Had a "Totaled" accident with this vehicle as a rental. Lunged forward, took us by surprise, over a stone wall and stopped by a tree. Windshield shattered, Front end destroyed, The airbag did not inflate. Another known issue. Buyer beware, Do your research.

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Tony on June 8, 2021

Most advanced car I've owned

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

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Ronnie WL Jeep Enthusiast on June 1, 2021

Best Jeep I've ever owned

I've owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

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Thomas on April 20, 2021

It's a Jeep what else can I say.

It has all the features one needs to keep others at bay. It looks great and drives wonderful. Jeep could improve on its painting skills as it has factory flaws.

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Amanda on March 28, 2021

Our first new vehicle purchase

We are thrilled to be driving our brand new Jeep Grand Cherokee. It has all of the amenities that we were looking for. It is a perfect combination of safe and comfortable, and fun.

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Jaysea on March 7, 2021

Love the car

The car has what we were looking for. Looks comfort, handling. Enough cargo room for when we travel. Which we bought jeep to travel in.

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James a on February 11, 2021

The car of my dreams

It's very nice comfortable has a lot of the amenities that I would want I have driven many different cars in my life this is the best

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Drew B

Drew is a seasoned automotive expert and contributor to VinCheck.info. With nearly 15 years of experience as a former Porsche technician, he brings a wealth of hands-on knowledge to his writing. Born in North Carolina, a region renowned for its deep-rooted NASCAR culture, Drew developed a passion for cars early in life, often building and working on vehicles from a young age. At VINCheck, Drew leverages his extensive technical background to provide in-depth analyses of various vehicles. His articles often focus on engine performance, reliability, and maintenance insights, offering readers practical information grounded in real-world experience. Some of his notable contributions include reviews on the Mazda CX-5's longevity and detailed examinations of engine options for models like the 2011 Toyota Camry and Tacoma